Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we arrived at the cottage it was dark out, instructions on finding the lock box w/ the key to be able to enter the property was terrible. Directions said the lock box was on an arch next to the pool, An arch to me is round like a MC Donald’s arch, I found that rounded arch on the side of the cottage but there was no lock box any where, upon further looking there was a trellis on the side of the pool that they were calling an arch and that’s where the lock box w/key was. Then the key doesn’t work to open the door, the side door was left unlocked because it doesn’t lock properly. We were tired from driving all day and hungry, and the management company was not easy to get ahold of, they ghosted our calls for hours and then giving multiple excuses as to why they couldn’t respond, around 11pm some one comes to oil the locks and said they’d be back in the morning to replace the lock that wasn’t working. It was so aggravating having to deal with that after driving for such a long time. Sheets didn’t fit the beds they came off constantly and was terribly annoying, the comforters were dirty at the top from where people with makeup had them up against there face, lights flickered and barely came on in the kitchen, ceiling fans didn’t work nor did the tv in the bedroom. The pool was not heated and I called weeks before we arrived to ask if the pool was heated but no one returned my call. There was dust and dirt every where and a film on all the counters and dirty cup rings on most all of the night stands. The couch and chair covers looked like they hadn’t ever been cleaned, It was a nightmare and we’ll never rent from this company again. CERTAINLY NOT WORTH THE THOUSANDS WE PAYED TO STAY THERE. SO SAVE YOUR MONEY AND DON’T RENT FROM THIS GROUP THEY DON’T VALUE THEIR CUSTOMERS WHICH WAS EVIDENT TO US AND HAVING TO WAIT TILL LATE IN THE EVENING AND THEN THE NEXT MORNING TO GET A SE