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Beoordelingen van Gobi's Kelso

3.5 out of 5
Gobi's Kelso
Bayangol 4th Khoroo, Jasrai Street, 27/1, Ulaanbaatar

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 27 van 62 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 62 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 62 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 62 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 62 beoordelingen" "

8,8/10

Netheid

9,4/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel i have stay,nice, recommend for family holiday...
1 nacht verbleven in november 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Stayed here as it was close to train station. The efforts of the lady at reception was exceptional. Her English was brilliant but her help in organizing a driver to Black Market and to Train Station was very much appreciated. It must be her business as she cared so much that we had a good stay. Thank You.
1 nacht verbleven in januari 2020
Reactie van Soko op 11 jan 2020
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Your Sincerely, Tsolmon A

8/10 – Goed

J, Malacca, Malaysia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is within a 10 min walking distance of the train station & within a 5 min walking distance to the main Peace Avenue road.... I booked a standard room, which turned out to be a spacious 1 bedroom. It had a separate living room..... the room was well furnished & the bed was super comfy. The bathroom had one of those massage shower cubicles, but none of the water jets were functioning. Even the hot water was a little iffy, coming out either boiling hot or cold. The washbasin was inaccessible because the shower cubicle was too close to it & could only be used from the side. The bathroom was the spoiler in an otherwise pleasant experience. Sarah, from the main desk, deserves special mention, as she was very helpful in giving me suggestions of places to visit & helping me find a local SIM for my hotspot device. She also organized a great day trip out for me to the Chinggiz Khan Statue Complex......
2 nachten verbleven in oktober 2019
Reactie van Tsolmon op 13 dec 2019
Thank you for taking the time to write a review. Many Thanks. Best Western Gobi's Kelso ,

8/10 – Goed

Janet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good experience
The location is very close to the railway station, but I could walk most anywhere in Ub within 3km. Free breakfast at the hotel's table service restaurant. Very helpful receptionist who spoke Chinese and English. The only surprise was that the water was in the shower was a little dirty. Maybe this condition is normal in Mongolia, but could easily be fixed with a water filtration shower head.
3 nachten verbleven in november 2019
Reactie van Tsolmon op 13 dec 2019
Thank you for taking the time to write a review. Many Thanks. Best Western Gobi's Kelso Team.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2019
Reactie van Tsolmon op 28 okt 2019
Thank you for taking your time for the review.

8/10 – Goed

Rick, Lake Havasu City AZ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and property very good. Just a little out from everything for night life.
6 nachten verbleven in september 2019
Reactie van Tsolmon op 28 okt 2019
Thank you for taking your time for the review.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in Ulaan Bator, very close to train station and easy to get there for early morning departures. Friendly and helpful staff. Rooms old but large and clean. Nice showers
1 nacht verbleven in september 2019
Reactie van Tsolmon op 28 okt 2019
Thank you for taking your time for the review.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Tsolmon op 28 okt 2019
Thank you for taking your time for the review.

10/10 – Uitstekend

Alain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Tsolmon op 25 jul 2019
Thank you for your feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Our room was nice. The overall property needs updating.
2 nachten verbleven in juli 2019

6/10 – Redelijk

Rakhi

Positief: Netheid, personeel en service
Dated hotel
The receptionist was friendly spoke English quite well, but apart from that our experience at the hotel was poor. The carpet was worn, the fridge didn't work (which our receptionist was aware of prior to us telling her), the water in the shower didn't get beyond lukewarm, and overall the hotel felt poorly maintained. We booked this hotel because we thought we'd be able to walk to the train station in the morning, but the infrastructure between the hotel and the train station wasn't good, so we ended up just taking a car. We probably wouldn't stay here again.
1 nacht verbleven in juli 2019

8/10 – Goed

Helge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

6/10 – Redelijk

Traveler

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The building and facilities need to be upgraded. The staff tried their best to make things work. They gave us a breakfast to.go.when we had a 4 am flight.
1 nacht verbleven in juni 2019
Reactie van Tsolmon op 4 jul 2019
Thanks for staying with us. We appreciate your review.

4/10 – Matig

長谷川, 東京

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
モーニングコールは忘れさられるし、シャワーの熱湯は10分ぐらい出ない、空港送迎タクシーもお願いしたのに、時間通り来ない、テレビもホテル従業員が部屋へ来てやっと繋がりました。ただしホテル従業員の愛想はどなたも抜群でした
3 nachten verbleven in november 2018

10/10 – Uitstekend

Cierra, Tokyo, Japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay! The hotel has an easy to arrange airport pickup which makes it super simple even when you’re arriving very late at night. The cost is 15usd and 100% worth it. We were also given a free upgrade when we arrived likely due to the fact that it was off season. An amazing extra! Breakfast in the morning was great. Sausage, eggs, salad, tea, coffee, yogurt, fruit, and toast with a number of spreads. Each breakfast is made fresh for each guest which was wonderful. The woman at the check in desk also spoke perfect English and was very kind and friendly.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Barry, Seoul/Seattle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff and amenities better than most. Staff MUCH better than most!
4 nachten verbleven in september 2018

10/10 – Uitstekend

Xiaoyan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful English-speaking front desk staff. Hotel restaurant pricey. Lots of authentic Chinese restaurants one long block east on the road that leads north from train station. Good - reasonable fixed-price shopping at "Made in Mongolia" stores 100m east of train station - walking distance from hotel.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brillant Hotel
This hotel is fantastic, the staff are amazing and couldn't do more for you. We had booked a trip to visit one of the national parks and because we were leaving before breakfast was served, the receptionist had ensured the chef (who cooked and amazing breakfast) had prepared us a take-away breakfast.
1 nacht verbleven in juli 2018
Reactie van Tsolmon op 15 aug 2018
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Passez votre chemin!!
Séjour assez catastrophique. Passé l’accueil très aimable du réceptionniste, les choses se gâtent rapidement. Nous découvrons des préservatifs usagés laissés au sol et à demi caché par le rideau! Néanmoins, le reste de la chambre (les draps et les services de toilette) est en apparence propre. Nous donnons du linge à laver à la blanchisserie mais ne récupérerons qu'une partie de notre linge, le reste ayant été perdu!!! et ce alors que nous sommes les seuls clients à avoir donné notre linge à laver!!! La réceptionniste, elle aussi très aimable, fait son possible pour retrouver notre linge mais il a disparu. Contacté par téléphone, le manager de l'hôtel, arrogant et peu compréhensif, prétend que notre linge serait dans notre chambre! Il ne se déplacera jamais à l'hôtel ni le soir même ni le lendemain matin. Nous repartirons sans notre linge perdu. L'hôtel est à proximité de la gare (700m) mais loin du centre de la ville (taxi obligatoire). Aucun commerce à proximité.
1 nacht verbleven in juli 2018

8/10 – Goed

luis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thanks for your kind attention
Very close to the train station but kind of far from downtown. The staff very helpful and nice and ckean place. Excellent breakfast. Will recommend it.
1 nacht verbleven in augustus 2018
Reactie van Front Desk,Tsolmon op 15 aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

young gon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Mash

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
親切な接客だった。シャトルを頼んだら道中必需品を買うため寄り道をしてくれた。 部屋も広くて快適だった。
1 nacht verbleven in juli 2018
Reactie van Tsolmon op 17 aug 2018
私たちと一緒に宿泊してくれてありがとう。 あなたのコメントに感謝します！

8/10 – Goed

TOSHIYUKI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
アットホーム的で良かった
気軽に話しかけてくれるスタッフで気を使わず宿泊できた。 但し、最終宿泊日の夜に左右の部屋で配管工事を夜通しされたのにはびっくりした。 疲れもあって睡眠は取れたがもう少し配慮が必要。
4 nachten verbleven in juni 2018
Reactie van Tsolmon op 15 aug 2018
私たちと一緒に宿泊してくれてありがとう。 あなたのコメントに感謝します！

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great Staff, Not Perfect
I couldn’t have asked more from the staff, they did their absolute best to help me arrange plans and meet needs. The things I didn’t enjoy were out of their control. The hot water on top floors is having issues due to pump so it takes minimum 20 minutes to warm up, which is annoying but also incredibly wasteful. The location is a bit run down and not convenient to anything- except the train station, which is close by. The airport “shuttle” was a beat down generic van that smelled of smoke; I expect better from Best Western. Other than that, spacious rooms, clean, good housekeeping, etc. Ultimately recommend but know what you’re getting into, and remember that this is pretty good for Ulaanbaatar.
3 nachten verbleven in juni 2018

10/10 – Uitstekend

Kaka, Davao City, Philippines

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the BEST stays.
Staff were super accomodating; meals were sumptuous (although we only have breakfast); facilities were just what we needed; internet... fast. It exceeded my expectations.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Bob, SF CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great large beautifully furnished room with ultra high tech shower. The best part was the incredible service from Gana at the front desk, who went way out of his way to accommodate us with our requirements. The epitome of excellent customer service!
2 nachten verbleven in mei 2018
Reactie van Erdenebayar op 24 mei 2018
Dear Bob, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 – Uitstekend

Lani, Philippines

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best hotel experience!
The hotel itself deserves 10/10 score. It is very clean and serves generous breakfast. The wifi is very fast. The hotel staff are the best! They went the extra mile from the moment we were picked up at the airport until the time we were dropped off the train station. They helped us find a traditional costume rental shop, booked our taxis and spoke to the driver to take us where we wanted to go. I highly recommend this hotel for those who plan to visit Ulaanbaatar.
1 nacht verbleven in mei 2018
Reactie van Erdenebayar op 16 mei 2018
Dear Lani, Thank you for taking your time to share your experience at our hotel. Wish you the best.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value close to the train station
Overall a nice experience. The staff was extremely friendly and helped with several things. The room was big and offered everything needed. Especially TV channel selection was huge. Only minor issue was that the shower took a long time to get the water warm. The breakfast was cooked to order, which was a pleasant surprise. The surroundings were OK, city center accessible either by foot or a quick taxi ride. I would stay here again.
Reactie van Erdenebayar op 30 apr 2018
Dear Guest, Thank you for taking time to review our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
4 nachten verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed the deluxe room
Once again hotel staff were very friendly and helpful. We really enjoyed the deluxe room's space and large windows; as well as the shower and larger bathroom. I would definitely recommend this hotel.
1 nacht verbleven in juli 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful staff
The young man working the front desk was very friendly and extremely helpful. He was quick to order us a cab or give helpful advice. He made us feel very welcome on our first trip to Ulan Bator.
1 nacht verbleven in juli 2017

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay near the station
We loved our stay here. All of the staff are amazingly friendly and helpful. The hotel itself is smart and well appointed. The location is good for the rail station but expect to take taxis for any other trips into the city. There are a few restaurants nearby, but not that many. Breakfast is good with some interesting choices. We ate in the hotel one night and there was plenty of choice and big portions. Would stay again.
2 nachten verbleven in juni 2017

10/10 – Uitstekend

Юрий

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Прекрасный прием, приличный завтрак, хороший чистый номер с собственными шампунями и кремами

10/10 – Uitstekend

ryo, 京都市

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
また利用させていただく予定です。
ひと言でいうならば、良かったです。 ただ、日本語が通じないので、英語かモンゴル語が話せる人には大変おすすめのホテルです。部屋の掃除もきれいにしてくださります。従業員の接客態度も大変良かったです。 扉の下の2センチほどの隙間はいらないと思います。音が漏れるのでプライバシーが守られない部分があります。 重ねてになりますが、とても素晴らしいホテルでした。

6/10 – Redelijk

D-Majesty, Japan

Positief: Personeel en service
Negatief: Comfort kamer
価格相応
フロントは英語OK且つ大変フレンドリーで、顔を合わせるたびに声をかけてくれました。部屋は可もなく不可もなく。wi-fiは各階にスポットがあり、どれかしらが繋がる感じです（ただし、今回の部屋では通信が微妙でした）。

6/10 – Redelijk

hyomin

조금 외진 곳에 있었으며 가성비가 그럭저럭입니다 직원은 친절하고 영어로 소통이 무난하고 시내지도를 원할 때 상세히 설명 해 주었다

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good service, comfortable and not to expensive !!!
I recommend this place, it is not to expensive, breakfast is good and the service too.

8/10 – Goed

Kelly

Convenient hotel after arriving on a late flight, with an early morning pick up. Closest hotel we could find to the airport. The hotel is nothing fancy, but it has free breakfast (and the staff will pack it to go if youre leaving before breakfast hours). The water in the room ran yellow, so we had to leave it on for 10 minutes before it cleared.

8/10 – Goed

Geverifieerde reiziger

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, clean hotel near the train station
Very nice hotel with helpful staff. Front desk clerk spoke English which was very helpful for us. Good breakfast served with style in a very pleasant room. Restaurant in the hotel has fabulous vegetable pizza! Hotel is located within short walking distance of the train station, and about a 20-minute walk to the Central Square. Good choice if you want to be near the train station. The hotel has only 15 rooms, so you get personal service. The hotel is very clean an has all the usual comforts and amenities found in a good hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Front desk was extremely helpful and we got a free upgrade

10/10 – Uitstekend

keno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
スタッフが英語できるので安心
スタッフが英語できるので安心でした。１階のレストランの味も良く、肉に臭みがない。タクシーも早朝に呼んでくれて、とても満足した。

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel in Zugbahnhofnähe
Wir (meine Frau und meine Tochter) sind mit dem Bus von Ulan Ude nach Ulan Bator gefahren. Fälschlicherweise haben wir angenommen das der Zug bis zum Zugbahnhof fährt ( 10 min zu Fuß zum Hotel). Er fuhr aber zum Busbahnhof und der liegt 3,5 km weg vom Hotel. Wir mussten dann mit dem Taxi fahren und haben keinen englisch- oder russischsprachigen Taxifahrer gefunden. Wir hatten deshalb ein mulmiges Gefühl. In der Nähe stehen einige ?sowjetische Plattenbauten, aber wir hatten hier nicht den Eindruck, das das eine schlechte Gegend ist. Zum Zentrum ist es zu Fuß 40 min. Zur Bushaltestelle sind es 5 min und der Bus ins Zentrum kostet 500 MNT (2350 MNT = 1 Euro)

8/10 – Goed

good people, c

Positief: Netheid, personeel en service en comfort kamer
peoe nice
Got their early went out of way to help. Asked for cup of coffee got me full breakfast More than could eat

8/10 – Goed

kelly, Hong kong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff, great stay
The staff was extremely helpful and kind. Everyone working at the hotel was terrific. They spoke excellent English. The room was good. Beds were consistent with Asia, a bit hard but nice bedding. A 20 minute drive from the airport. I would definitely return!

10/10 – Uitstekend

Lou and Grace, kentucky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
UB stay
Overnighted in UB coming from Ulaangom on the way home. Very pleased the hotel and the staff. Arranged early moring car to airport and had small breakfast ready for us.

10/10 – Uitstekend

niels bo, dk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pænt hotel lidt langt fra centrum
Meget venlig og hjælpsom betjening. Rent og pænt værelse.

4/10 – Matig

Thomas C R, California

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Don't book this motel that charges 4 star price
The hotel was off the beaten track in the middle of no where with impaved rubble roads.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Wonderful staff , Can request for earlier breakfast. Also can request for airport transfer as well with reasonable price ;) cheaper than taxi for sure .

8/10 – Goed

Aharon, ישראל

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
נהדר. נחזור שוב
צוות נהדר, דובר אנגלית רהוטה, עוזר בדברים קטנים וזמין תמיד. יצאו מגדרם להפרד מאיתנו. יצאנו מוקדם, הכינו לנו לאנצ' בוקס למרות שלא היה מגיע לנו כבר א. בוקר, הסיעו אותנו ברכב המלון לתחנת הרכבת. היה נהדר לשהות במלון הזה, למרות ריחוקו היחסי ממרכז העיר.