Een buitenzwembad

Beoordelingen van Tenuta Chatham Bay Resort

4 out of 5
Tenuta Chatham Bay Resort
Chatham Bay, Union Island

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 18 van 41 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 41 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 41 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 41 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 41 beoordelingen" "

9,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wir waren begeistert und werden wiederkommen! Die Chatham Bay ist eine ca. 2km lange Bucht auf der windgeschützten Seite von Union Island. Die Anreise ist nur per Fähre und dann per Wassertaxi (ca. 20 min) möglich. Oder als Segler. Es gibt keine regelmäßigen Flüge nach Union Island. Die Bucht hat durchgehenden Sandstrand, der nach ca. 10m über eine kleinere Felskante in tieferes Wasser übergeht. Durch diese Felskante ist die gesamte Bucht ein Schnorchelparadies. Am nördlichen Ende der Bucht liegen noch ein paar kleinere Strandbars, die hauptsächlich von Seglern frequentiert werden. Das Hotel liegt in einem gepflegten Gelände am südlichen Teil der Bucht direkt am Strand. Zum Hotel gehören lediglich vier einzelne Villen, eine Bar, Restaurant und ein Pool. Jede Villa liegt etwas erhöht im Hang. Zu jeder Villa gehört eine Terrasse, ein großer rundum verglaster stilvoll ausgestatteter Raum mit Bett, und ein nach hinten herausgehendes Bad. Zur Ausstattung gehören Nespresso-Maschine, Wasserkocher, Safe, Kühlschrank. Wir hatten Frühstück inklusive gebucht. Die Qualität der Küche ist hervorragend und abwechslungsreich, besonders zu erwähnen ist die Pizza aus dem Holzofen, aus selbst hergestelltem Teig. Aus dem Restteig des Vorabends und der Restwärme des Ofens gibt es morgens ein schönes krosses Brot. Wegen der kleinen Anzahl an Gästen ergibt sich ein nettes Miteinander, auch mit den beiden Inhabern (Iwona und Antonia) und dem Personal. Wir haben uns sehr wohlgefühlt.

10/10 – Uitstekend

Jamie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was so nice and helpful. They even set up our day trip to Tobago Cays. It was a great experience and we enjoyed a relaxing week there.
5 nachten verbleven in november 2023
Reactie van Tenuta Chatham Bay op 29 nov 2023
Dear Jamie,Thank you for your kind review.We are happy you enjoyed your stay with us. We do our best to make your stay unforgettable.We are looking to meet you again. Warm Regards from The Team at

4/10 – Matig

Idica

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2023
Reactie van Kind Regards Iwona op 12 mei 2023
Dear Indica,We are sorry and sad to see your very low and unfair rating. Even more because there is no comments added to this. We would understand any complaints or issues you would like to pointed out. As per many conversations with staff members while your stay it seemed you enjoyed your stay with us.Please kindly send us details of your stay made you rate us as “poor” on info@tenutecollection.com and we are happy to address the matters immediately.

8/10 – Goed

Denison, Madison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the staff! They were amazing. Te Nuts is not for everyone. Very uniquely set right on Chatham bay and remote and quiet. We hiked up and out to Clifton and to Ashton both hikes provided panoramic vista of unsurpassed beauty But it’s not a place for people who want lots of nightlife it is truest “old” Caribbean and loved it
7 nachten verbleven in februari 2023
Reactie van Tenuta Chatham Bay op 6 mrt 2023
Hi Denny and Izzy,Thank you for taking your time in leaving us a genuine review. We appriciate your highlights about the location and private experience. It is true Tenuta Chatham Bay is not for everyone - its mostly enjoying the silence in luxury among the wildness. We re glad you enjoyed our restaurant and Staff! We are doing our best to provide best customer service in the Grenadines. Please kindly do let us know what made you leave 4 stars and not 5...and we will work on it for the future! Enjoy your next adventures and hope to see you next time! Sunny Regards

10/10 – Uitstekend

Ana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unique property, secluded, peaceful with excellent staff, drinks and food.
4 nachten verbleven in september 2022
Reactie van Tenute Collection Team op 11 sep 2022
Dear Ana,Thank you for staying with us.We are delighted you enjoyed your stay in our beautiful Grenadines paradise. We are pleased to hear you most enjoyed our bar and restaurant and appreciated the staff.We are looking to meet you at Tenuta again!

4/10 – Matig

Karlene

4 nachten verbleven in april 2022
Reactie van Tenute Collection op 15 sep 2022
Dear Karlene,Thank you for rating your stay.We do believe that this low rating has been casued by your shorter stay in our resort. We always mention the location is remote and truly it makes our place unique and private. Because of your personal duties attempted in town you had to leave few days prior planned departure. This have absolutely nothing to do with a service we had providen during your stay. The cottage was prepared for you perfectly on check in time, you have been took care by our staff in common areas while waiting and enjoyed your early lunch and drink in the bar.Our team met all your requests - placed wifi moded in the room, assising with booking a taxies, etc.It is very sad to get rated low and even more sad not to mention why. It is very misleading to our future travellers.Anyhow, we hope that you could stay with us again and enjoy the resort in very secluded part of the island.All the best

10/10 – Uitstekend

Angelina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very relaxing stay on secluded peace of beach in beautiful bay of Chatham Bay. Arrived by water taxi (easiest way to reach resort). Nice clean room with gorgeous view. Comfortable bar area and infinity pool. Good selections of drinks and wines. We had delicious lobster dinner. Staff polite. Very comfy and good sized bed. Would love to be back one day.
1 nacht verbleven in januari 2022
Reactie van Tenute Collection op 21 jan 2022
Dear Angelina, Thank you for staying with us. It's been a pleasure to meet you. We are happy you enjoyed your stay. We are looking to see you in our resort any time soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
Great place for a couple of relaxed days. Nice pool, view and rooms. But above all exceptional service. The manager organized on-time PCR tests and a boat transit to Grenada, which is not easy at the moment. We could just lay back and enjoy our time, knowing it is all being taken care of.
2 nachten verbleven in december 2021
Reactie van Iwona op 13 dec 2021
Dear Guests, Thank you for your review. We appriciate your kind feedback. We are delighted you enjoyed your stay with us and felt taken care of. We are putting our guest comfort as priority. We are looking forward to see you again in our beautiful Caribbean resort!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paradise
We had an excellent stay and wish we could have stayed longer. The location is amazing and the resort is perfect. All staff are friendly and the service is good. I would highly recommend it as a place to disconnect and relax for a few days.
1 nacht verbleven in maart 2021
Reactie van Iwona op 15 mrt 2021
Thank you for staying with us. We are happy to hear you enjoyed your stay and you are very satisfied. We are trying our best to provide great service in our resort. We hope to see you back soon!

8/10 – Goed

Tat, Guadeloupe

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Petite propriété très sympa, située sur la baie isolée de Chatham. Séjour très agréable où calme et sérénité sont les maîtres mots! Merci Magdalena pour son accueil.
3 nachten verbleven in december 2019
Reactie van Magdalena op 12 dec 2019
Dear Tatiana, Thank You very much indeed for the following review! We are happy You enjoyed Your stayed at Tenuta Chatham Bay Resort. Hopefully we can host You again in the future!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schöne Unterkunft, in sehr toller Lage, abseits allen Trubels. Anreise erfolgt mit dem Wassertaxi, schon das ist ein Abenteuer. Die Resortleiterin ist sehr nett und engagiert, ihre Mitarbeiter sind auch alle sehr freundlich, können einem bei Fragen z.B. zum Essen aber nicht umbedingt weiterhelfen.
2 nachten verbleven in november 2019
Reactie van Magdalena op 8 dec 2019
Dear Guest, Thank You very much for your lovely words and 5 points! We are delighted to hear you enjoyed your holiday at Tenuta Chatham Bay Resort! We hope to see you again soon!

8/10 – Goed

CedricP, Paris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lieux incroyable, un petit coin de paradis isolé très reposant. Nous avons été accueilli par Magdalena notre hôte fort sympathique et souriante. Pour les excursions il suffit de lui en faire la demande et Bradley s'occupera de vous faire parcourir les iles alentours( à couper le souffle) à bord de son petit bateau. Tout le reste du personnel est très serviable, réactif et à l'écoute. Nous avions pris la formule All Inclusive et au niveau des repas nous avons très bien mangé, des produits frais cuisinés sur place (la carte n'est pas très grande mais vaut mieux une petite carte bien maitrisée plutôt qu'un large choix a moitié réussi). Les bungalows sont propres, spacieux et biens équipés. Vous l'auriez compris nous avons adoré notre séjour chez Tenuta. Petit conseil cependant, n'oubliez pas votre produits anti-moustiques ! :)
4 nachten verbleven in december 2019
Reactie van Magdalena op 8 dec 2019
Dear Cedric, Thank You very much idded for taking the time leave us following review! We are delighted to hear you enjoyed your stay at Tenuta Chatham Bay Resort! We hope we can host you again in the future!

10/10 – Uitstekend

Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Antonio op 23 sep 2019
Thanks for Visiting Tenuta Chatham Bay Looking to guest you soon again Kind Regards

10/10 – Uitstekend

JD, Saint Vincent

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A perfect secluded getaway. Recommended. Just don't take your laptop or phone and enjoy being off the grid!!
1 nacht verbleven in augustus 2019
Reactie van General Manager op 5 sep 2019
Thank You very much indeed for the review ! Pleasure to have You in Tenuta Chatham Bay!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expected more options for all-inclusive package.hopefully next time they would have more instock
2 nachten verbleven in augustus 2019
Reactie van General Manager op 14 aug 2019
Thank you very much indeed for taking the time to write your review following your visit to Tenuta Chatham Bay. We are happy You gave us high rate of 4 ! However, We would like to apologie for any inconvenience and assure that in full season our food and drinks list is more various . Looking forward to host You again in Tenuta Chatham Bay

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019
Reactie van Andrew McGlashan op 26 apr 2019
Thank you for taking the time to review your stay with us.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Die Lage ist super,toller Strand! Erreichbarkeit extrem schwierig,nur mit Boot oder 4x4 Auto, das war uns so vorher nicht bewusst und kommuniziert worden. Personal sollte hinsichtlich Kunden Orientierung geschult werden. Informationen zu Ausflügen zB Tobago Cays, Happy Island nur nach mehrfacher Anfrage erhalten. Ausstattung an sich gut, muss aber auch gewartet werden, zB: Sonnenschirme kaputt und nicht mehr verfügbar, Liegen haben fast alle eine kaputte Rolle; der Besitzer sollte sich hier dringend mehr um sein tolles Anwesen kümmern
4 nachten verbleven in april 2019
Reactie van Andrew McGlashan op 26 apr 2019
Thank you for taking the time to review your stay. I have noted your comments and have passed them to our director.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Le prix du taxi aller retour 100 usd est presque aussi cher que le prix de la chambre. Trajet très très compliqué. Endroit très joli et calme lorsqu’on est arrivé! Mais il faut repartir!
1 nacht verbleven in april 2019
Reactie van Andrew McGlashan op 3 mei 2019
Thank you for taking the time to review us. If you book our all inclusive rate, the transfers are included for you.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Les gens sont tout simplement parfaits et l’accueil a été fantastique
3 nachten verbleven in maart 2019
Reactie van Andrew op 12 mrt 2019
Thank you for your great review. We are very happy you have had a great time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Idyllic location off the beaten track
Fantastic location, Fantastic sunset! super fast wifi connection, remote and suitable for anyone who wants to get off the beaten track. While road access is difficult, be sure to coordinate with the hotel management to plan for your transfer to the hotel.
1 nacht verbleven in februari 2019
Reactie van Antonio G op 16 feb 2019
Dear Guest, We are delighted you have enjoyed your stay in Tenuta Chatham Bay. hope to guest you soon again. Kind Regards Antonio G

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location scenery beautiful and has potential to be a good resort. However, access to the resort, which is very isolated, is bad and not safe to travel to resort after dark. The access problems are not made clear to guests before arrival. This caused us to have to stay in another hotel in Clifton on the first night, even though we had already paid for the Chatham Bay accommodation, doubling our cost. Food services are poor to mediocre.
8 nachten verbleven in januari 2019
Reactie van Andrew op 19 jan 2019
Thank you for taking the time to post your review. I am sorry that your stay did not live up to expectations. We have noted your comments.

8/10 – Goed

Seb

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bare in mind there is an an additional 300EC Dollars (round trip) for crossing and getting to Chatham Bay by sea taxi. This is not mentioned anywhere on the website and the resort does not provide the service!
1 nacht verbleven in december 2018
Reactie van Antonio G op 6 jan 2019
Dear Guest, I m happy that You enjoy your stay with Us. I understand that the cost of transportation is expensive. Like you welcome say is not a service we provide and charge if for the local water taxi company. What we always suggest to guest is purchase the all inclusive package where together with other benefit we offer free taxi to the resort. Kind Regards Antonio G

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2018
Reactie van Antonio Genchi op 27 dec 2018
Good Afternoon, thanks for stay with Tenuta Chatham Bay. We are very happy you enjoyed your stay with us. We looking for your return. Kind Regards Antonio G

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Das Hotel liegt sehr schön, das Meer bietet hervorragende Möglichkeiten (Schwimmen, Schnorcheln). Das Personal ist sehr freundlich, aber man ist halt in der Karibik. Das Hotel muss unbedingt erweitert werden, da es aus unserer Sicht sonst nicht rentabel arbeiten kann.
20 nachten verbleven in november 2018
Reactie van Andrew McGlashan GM op 10 dec 2018
Thank you for taking the time to post your review. We are currently in the process of building new accommodations. We hope to see you back in the future to witness its progress.

2/10 – Ontzettend slecht

Geverifieerde reiziger

.. die haben uns von der Fähre , die beträchtlich Verspätung hatte, gar nicht abgeholt
1 nacht verbleven in december 2018
Reactie van Andrew McGlashan GM op 10 dec 2018
A review I feel is totally unjustified. After numerous attempts at trying to contact yourself, we had not been able to. I personally sent you a message via expedia, which you have read and not responded to, asking your time of arrival in order for us to arrange your transfer. There was no attempt to contact the hotel to inform us of your means of transport or your delay. I am sorry for the inconvenience, however one star in my opinion is totally uncalled for considering we had done all we could to contact yourself with no response!

2/10 – Ontzettend slecht

Penny, London

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This hotel is run down and very badly managed. It is neither a club nor a resort and has only three completed cottages. It looks wonderful from a distance and someone has spent a lot money designing and building it, most of which has been wasted because of the total lack of maintenance. The wooden gangway over the beach and the deck around the swimming pool were rotten in places, the sunshades and sunbeds broken and cushions torn. The infinity pool was not working properly although we were told that it was. We were offered no trips, or sports facilities other than two kayaks and there were no reference books for the wonderful bird and marine life. The bar was poorly stocked with spasmodic service. The restaurant menu was limited. Our waiters were either a young girl who could not remember our orders or a Venezuelan who spoke no English. Once, when the young waitress dropped some food on the way to our table she picked it up with her fingers and put it back on the plate. The bedroom was comfortable but the mosquito nets torn and useless. There was no shampoo in the shower room for the first night. The free transfer was by a small open fisherman’s boat which meant that our luggage got wet. The road was impassable because both the hotel jeeps were out of service.
4 nachten verbleven in augustus 2018
Reactie van Andrew McGlashan (General Manager) op 29 nov 2018
Good afternoon, Thank you for taking the time to post your review, I was disheartened to see that we only deserved 1 star in your opinion. I can confirm that being on a remote part of the island, that transport to and from the resort can be difficult, but we do our best to arrange this for guests. We do not use fishing boats, but 2 small water taxi's. Apologies if this was not to your liking. I do not see a date in which you stayed at the resort, but I can assure you that a maintenance plan has been put in place, and new products like sun lounger cushions are now on site. Please understand that it is not very easy or time effective to order quality products and have them here the next day. Unfortunately, the carribean weather does play some part on the wear and tear of hotel property. Staff training has been reviewed and implemented regarding your above mentioned issues. I wish you every success in your future travels and would like to once again, thank you for sharing your opinion.

4/10 – Matig

Erin

Positief: Comfort kamer
Negatief: Personeel en service
A LONG way to go to become a resort!
"transfer" was not ready for us in town. Waited more than half an hour for a rickety old work truck. Had to jump into the back by stepping on the wheel and held on for dear life as we bumped down a "road" that was basically just boulders. VERY DANGEROUS. Then told to pay for our "taxi" ourselves. A water transfer was supposed to be available which would make the arrival MUCH better. Very quickly learned that unfortunately, they just DON'T know service! The bartender, King, was it's only saving grace- but he was only there for 1 of our 3 days, so we had no access to our "all-inclusive" drinks for 2/3 of our time there, even though pre-paid. The manager was absolutely apathetic and although the only guests of the THREE CABIN location, we seemed to be a giant inconvenience. They have only one tiny menu on offer and they ran out of all but one appetizer by day 2. Also, they could not even poach an egg for breakfast. DO NOT pay for the all-inclusive it is not worth it. There was a fantastic bar down the beach that was incredible, friendly, and offered up their own cooked dinner, for free! Although the location and buildings are beautiful, there are not many other positives. Rooms had cobwebs, pool was unclean, and the food got old real fast. It is a place with potential but at present, they don't seem concerned with serving guests or providing the best experience. Bottom line- if you pay only for the room, you might be content enough, but don't expect much else.
2 nachten verbleven in juni 2018
Reactie van Antonio G op 13 jul 2018
Dear Guest, We are sorry you did not enjoyed your stay and of course we will try to improve our services. I also have to say that same of your comments are same how unfair. About the transfer to the property i have told you the phone that we don't do transfer when guest arrive with the local ferry cargo. The reason why is that cargo ferry arrive always at 9 pm or later. You have insisted and i let you know that the only solution was " an uncomfortable pick up on a very bumpy road....You said absolutely no problem. About the all inclusive package i checked the bill from the bar and your bill is massive or very above average. In any case we sincerely apologise if we have not satisfy your expectations. King Regards Antonio G

6/10 – Redelijk

Ashleigh, Trinidad and Tobago

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Beautiful rooms, poor service
The rooms were absolutely beautiful and very comfortable. The rooms seemed very well kept and seem to have been upgraded as they are very modern. The shower is absolutely amazing especially after a long day soaking in the sun. The views from the cabins were amazing and sunsets even more so. What was disappointing was the fact that it’s very far from everything and basically inaccessible by any means other than boat. This information was not relayed to us and was quite an unpleasant surprise. The beach was also not great and water was full of rocks and seaweed. I didn’t take a swim as it was very unappealing. The quality of the food was also poor and the menu variety even more so. If one was to stay all inclusive for a week, by the 4th day you would have had everything on the menu. The WiFi that was provided had very low signal and this was an inconvenience seeing as there was no form of entertainment (tv/radio) available in the rooms. It took me 2 hrs to watch a 1 hr tv show on Netflix with the WiFi provided. I believe that the hotel has great potential but the management is very poor. I would only recommend this hotel to persons looking for something remote and quiet as not to be bothered by others or by the use of technology.
3 nachten verbleven in juni 2018
Reactie van Mike S op 26 jun 2018
Dear Guest, Thanks for to stay in Tenuta Chatham Bay. We are happy you liked the rooms and we are sorry you have not enjoyed our service. Chatham Bay is a very secluded and private hotel and is perfect for guest enjoy peace and tranquility take same time off from the busy routine and leave for few days in an unspoiled beach in luxurious accommodations. Internet wifi is the most powerful system in the island. Our system normally aloud you send and receive emails, video call home and surf the net at a comfortable speed. Our menus is base on fresh product only. We are sorry we had not available Lobster at the restaurant but lobster season is close now. Kind Regards Antonio G

10/10 – Uitstekend

Cheikl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love it.
Tenuta Chatham bay resort. If you can visit this 6 star private exclusive hotel. Please try to !! Not only are the staff 110%, Lisa was the best. Helpful, friendly and full of information. My bartender was not only great for conversation but also great all around . The beach is one you can enjoy to yourself. This hotel is so private that you will enjoy the great rooms, their open concept and the view of the water. Clear blue Caribbean see. I just so happen to be the only guest at the time, so I felt very private in the hotel. 6 stars for everything. Visit Tenuate chatham bay resort hidden and private, located on the beautiful island of Union.
2 nachten verbleven in mei 2018
Reactie van Maxuel op 6 jun 2018
Dear Guest, Thanks for visit Tenuta Chatham Bay. We are delighted you had a wonderful stay with us. We looking for your next visit to the beautiful Union Island We hope to welcome soon again. Kind Regards Maxuel

10/10 – Uitstekend

Leo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful and peaceful beach resort in the Caribbean. Great staff, amazing food, and stunning sunsets. We would be returning for Mr.King famous Rum Punch. :)
1 nacht verbleven in mei 2018
Reactie van Antonio op 6 jun 2018
Dear Guest Thanks for visit Tenuta Chatham Bay. We are delighted you enjoy your stay with us. We looking for your return Kind Regards Antonio Genchi

10/10 – Uitstekend

Grace, BELIGUM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had a very peaceful night at Tenuta Chatham Bay, nothing quite beats waking up to that amazing view and fabulous breakfast, just the perfect start to the day. Short visit this trip, but would definitely be returning for more. True paradise in Union Island.
1 nacht verbleven in mei 2018
Reactie van Antonio op 17 mei 2018
Dear Guest, We are very happy you enjoy your stay with us. We looking for your return soon. Kind Regards Antonio Genchi

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful resort very friendly staff. They didn't have enough eggs to make breakfast for 6 of us.
1 nacht verbleven in april 2018
Reactie van Maxwell McDonald op 11 mei 2018
Dear Guest we are delighted you enjoy the Hotel and appreciate our staff services. We do apologise that eggs was not enough in one of the morning breakfast. I have review the minimum stock procedure with the kitchen to insure this will not happening again. We looking to welcome you back at Tenuta Chatham Bay soon again. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed at this lovely resort with my daughter Easter weekend 2018. This place is paradise, absolutely gorgeous beach, cottage & surroundings. Very friendly and accommodating staff. The beach is not children or non swimmer friendly, very deep 4 steps in, this was the only disappointment. Must walk with a European charger for cell phone due to the electrical sockets. Proper planning is needed to ensure your flight to St. Vincent reaches in time to catch the small plane that leaves to go Union Island at 8am. since they only fly once for the day at that time. The resort is not on St. Vincent island proper but one of the islands that belong to St. Vincent & the Grenadines (15 mins flight from St. Vincent). The resort personnel knew it was my first time and sent one of their friendly staff to meet me at Union Island airport then traveled by speed boat to Chatham Bay. Lots of other islands nearby to visit during the day, so my vacation was a blast! Will definitely visit here again soon.
4 nachten verbleven in maart 2018
Reactie van Mark op 29 apr 2018
Dear Guest, We like to thanks you for stay in Tenuta Chatham Bay. We looking for your return in our beautiful paradise. We will have new service starting early in 2019. Hope you will be there and try them. Kind Regards Mark Alexander

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice but could be better.
The are only 3 cottages on this bay. The cottages at all oceanfront and very nice with a large wrap around porch and very clean. It was a challenge to get to the Union island ( as you need to take the cargo ferry or fly but to fly to the island will cost you) and then to the location of the hotel is on the other side of the island which you need to take a water taxi or taxi. We had to spend a night in Union island as it rained pretty heavily and no water taxi or taxi were in operation. The resort is very nice. Throughout our stay the resort ran out of certain food items or they just didn’t offer it even tho it was on the menu. The food however is very good. The beach is very beautiful however I feel they could have cleaned up the seaweed that just seemed to pile on the beach. At times we were the only ones on the beach. Not crowed at all. The staff were friendly and polite. The swimming pool and hot tub was small but I guess considered a good size for the max number of people that stays there.
7 nachten verbleven in februari 2018
Reactie van Mark Alexander op 26 mrt 2018
Dear Guest, thanks for visiting Tenuta Chatham Bay. We are delighted you enjoy your stay. Union Island is the perl of the Grenadines. Is accessible from St Lucia or Barbados or Grenada or St Vincent with daily direct flight. Flight are also same where expensive like you well said. Union Island is not a mass tourism destination. This is why we can preserve the splendour of ours beautiful beaches and give you the possibility to have dream beaches just visited from few peoples every day and never crowed. True Beauty. Hope You will return to visit us soon again. Best Regards

8/10 – Goed

Ciaran, Wales

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Location, location, location
The room was fab, location incredible but the service was haphazard. There are only three cabins set in a remote location but they are gorgeous as is the location. Right on a secluded beach. But. Most of the dinner menu was not available, also the breakfast menu. Our shower started off so hot it was scalding. Others had no hot water. Beach umbrellas were all broken so no shade on the sun beds. The food was mediocre. We were advised to eat at the sunset cove bar and restaurant at the far end of the beach and t was brilliant. The best lobster. Amazing spare ribs. Road access involves a four wheel deep descent on an extremely precarious track which looks more like a dry river bed. The best way in is by water taxi. When we went there our water taxi told us that the sea was too choppy to land at Chatham Bay so they dropped us at Clifden. It took over an hour to get somebody to take us to Tenuta. We tried to contact them but since all communication is out of the UK this was very difficult. In summary I would say the place has enormous potential but they need to sort out the facilities, the food, the communications and the service
3 nachten verbleven in februari 2018
Reactie van MiKe Simons op 12 mrt 2018
Dear Guest. We like thanks you for stay with us and for your feed back. I m very happy you loved the room and the general setting of the hotel We always take suggestions very serious because what we care only is provide the best experience to our guest. We have verify the problem of the shower with the maintenance guys. We can absolutely confirm that all our room presently and in the past have and had nice and worm shower. in the case of your room the maintenance have reported a problem with the shower valve (it was just 8 month old) this is why water was to hot or difficult to be regulate. Valve has been replaced. About service satisfaction I'm truly sorry. We had no complain so far about it. We take yours on board and we are try make any improvements is possible. The reason why few items at time are not available on the restaurant menus is because we shopping at the fresh market only. We have a straight policy about it " fresh or nothing" I apologise but not compromise on fresh food only. My verification shoe that during your stay we was missing one dish between the starter and 2 dishes between the main. I sincerely apologise. Phone and internet at the hotel work at all time. You have emailed the London reservation office instead of calling the hotel directly to let us know about your last minute change of arrival place. The Cabins selling food on the beach without argue on the flavour of them serve food can not be supported at all. I m sorry to be so determine on this point. This Cabin have no legal licence no running water no swage system, no hygiene standard in place or knowledge about it no garbage disposal system. Them operate without any conscious for the environment and contribute to destroyed the unspoiled beach of Chatham Bay. We hope you will soon visit us again to check on our improvements. Best Regards

10/10 – Uitstekend

Steve , Montreal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Stay
The Hotel have a very loving and elegant settings straight on the beach. The location is very private and unspoiled. Exactly what we was looking for to recharge our battery and forget about stress. The staff is extremely kindly and the food is simple, fresh and well prepared. Lobster and Carpaccio was delicious....... I had a romantic dinner together with my wife and wonderful breakfast in the room and a very comfortable night on the large size bed. Cottages was absolutely new very stylish, perfect set and only few steps away from the beach. Thanks Lesia will come back soon again Steve
1 nacht verbleven in februari 2018
Reactie van Antonio G op 19 feb 2018
Good Evening Dear Guest, we like thanks you for your stay. we delighted you have enjoy Tenuta Chatham Bay. looking for your return Best Regards Antonio Genchi

2/10 – Ontzettend slecht

Giammarco

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a building site. Not an hotel
This is not an hotel or a resort. This is a building site with 3 bungalows in the middle of nowhere with no access by road which makes it extremely dangerous in case of an emergency as you are isolated. The state of the hotel itself is unacceptable, the service totally absent and the hygienic conditions non-existent. Stay away and do not bring your kids in this place.
6 nachten verbleven in december 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very very good experience Fantastic place Very good food Incredible Sea and beach Really great !
1 nacht verbleven in november 2017
Reactie van Antonio Genchi op 1 dec 2017
Dear Guest It been a pleasure have you stay with us. We are delighted you enjoy our hospitality. We hope for your return maybe your best vacation. Best Regards Antonio

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great vacation spot
This truly was a slice of paradise. The view from the hotel was amazing, as was the service and hospitality. All the meals were delicious, and the free breakfast was an added bonus!! The staff was very friendly and extremely helpful. If you get a chance to walk around the island, you should do it because Union Island is a fantastic destination. Definitely one of the best vacation spots in the Caribbean.
6 nachten verbleven in november 2017
Dear Guest, We like to thanks You for this fantastic review. Myself like all Tenuta Chatham Bay team its delighted you have enjoy your stay with us. It been a privilege serving You and we looking for your next visit in Union Island. Best Regards Antonio Genchi

6/10 – Redelijk

Sman, Switzerland

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Home Alone
I arrived to find I was the only guest at this hotel. The facilities are ok, but not fantastic. the location is beautiful, and isolated. I arrived with a normal size motorboat from Petite St. Vincent, and the jetty was not working properly so they had to send a small boat all around the island to transfer me the last 50 meters to shore. The food was nicely cooked Caribbean style, even if it feels a bit lonely to be the only guest. The pool is saltwater, so why not swim in the sea instead? The internet was fast so I could get some work done. Overall his place needs a lot of work to be a good hotel, but it does have potential if they only tried a bit harder.
1 nacht verbleven in november 2017
Reactie van Antonio Genchi op 28 nov 2017
Dear Guest, I will like to first thanks you for stay with us and for your feedback. I am sorry the dock wasn’t long enough to accommodate the Power Boat you arrive with; we are currently extending it for the upcoming season. We sorry you felt alone but normally end of October up to first or second week of November is low season in the St.Vincent and the Grenadines. I am pleased that you enjoyed the food, we put a lot of effort in our product and continue to improve it daily. Soon we will have the authentic Italian wood pizza oven, already installed, functioning for the upcoming season. With regards with to the pool, I personally agree with you, but other clients appreciate the salt water pool. Just different opinion I believe. Fresh water is precious on the Grenadines Island and maintaining a fresh water pool located on the beach so close to the sea will require a tremendous amount of fresh water to be add on a weekly base and also a lot of chemical to keep it clean. Hence why we prefer a salt water pool, it doesn’t require chemical to be functional because changed continue without create any contamination of the environment. We are committed to preserve our beautiful environment without compromising. We strive to excel daily to keep the resort beautiful and a place of tranquility for our guests. We valued your detailed suggestions and will continue to improve our little paradise. This is my work email: a.genchi@chathambayresort.com Best Regards Thanks Again Antonio Genchi

8/10 – Goed

PK, New Jersey

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hideaway
We were looking for a peaceful place to stay on the beach and we found paradise in la tenuta Chatham. Only 3 private bungalows with a nice pool sitting on a long stretch of white sand. Accessible mostly by boat Tenuta Chatham is the perfect place to be after a long day of boating. The best conch fritters in the all caribbeans!
Reactie van Antonio op 2 jul 2018
Dear Guest, thanks for visiting Tenuta Chatham Bay, We are delighted you have enjoyed your stay with us. We looking for your return soon Kind Regards Antonio G