Luxe hotels in Urbanización Hacienda las Chapas

'We booked the “large room” category, which promised 100 sqm, but about half of that was outdoor terrace space, so the actual room was much smaller than expected. Location-wise, we were placed all the way at the bottom of the property near the highway, not around the main complex as we’d hoped. On top of that, the WiFi didn’t work at all in our building, while it apparently worked fine elsewhere on the property, which made this particular block feel even more neglected. The terrace facing the...

'The Residences are fantastic family rooms. We had a 2 bed which meant 2 terraces, a kitchen with washing machine and 2 en-suite rooms. However, as I seem to find in European 5 star hotels, little thought is given in designn stage to women who may want to put make up on or blow dry their hair for dinner. No make up stand/dressing table with mirror and seat, just the non-air conditioned bathroom to fry in! Also we had to call to request a clothes airer after using the washing machine - a small...

'Breakfast was fair but needs an upgrade.'

'Van aankomst tot vertrek, een uitzonderlijke ervaring. Dikke proficiat voor het voltallige team. Hier kan je echt tot rust komen.'

'Uitstekend'