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Beoordelingen van Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
1748 Capilano Road, District of North Vancouver, BC

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 361 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 389 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 146 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 1002 beoordelingen" "

8,0/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gert-Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van JP op 25 aug 2019
Dear guest, Thank you for this amazing remark about your recent staycation with us at Econolodge Inn & Suites. It is truly delightful that you had such a memorable stay with us. We look forward to welcoming you back for your next staycation again soon! Kindest regards, Jane, Front desk team

6/10 – Redelijk

M

Reisde met familie en kleine kinderen
Average standard
2 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 1 mei 2024
Dear Guest, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

4/10 – Matig

Jose Luis

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was not properly cleaned; we found an empty pizza box in the desk drawer and an empty Doritos bag. Also, the front desk staff could not be bothered to show interest in their customers’ needs.
2 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 29 apr 2024
Dear Jose Luis,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements. We hope to welcome you back soon.

4/10 – Matig

HAN WOOK

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
oid facility
5 nachten verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 27 apr 2024
Dear Han,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements. We hope to welcome you back soon.

6/10 – Redelijk

Hamid

Negatief: Staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 25 apr 2024
Dear Hamid,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

6/10 – Redelijk

Cheyanne

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The fountain was cool, rooms where run down and the ac wouldn’t work for more then a few min at a time. No screens in the windows.
1 nacht verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 25 apr 2024
Dear Cheyanne, Please accept our apologies regarding your experience with the temperature of the room. Our goal and mission are to provide all guests with superior service and we are going to take action in this issue.

10/10 – Uitstekend

Shelley

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great hotel for the price. A older property but comfy clean beds and room
3 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 21 apr 2024
Dear Shelley, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

6/10 – Redelijk

MING

Reisde met familie
Positief: Netheid, personeel en service
Economical stay. Minutes drive to Stanley Park.
3 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 20 apr 2024
Dear Ming,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

Reza

3 nachten verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 20 apr 2024
Dear Reza, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

Kelli-Jo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very good value. Check in staff was lovely. Room was clean, comfortable for a night's stay. Lots of sirens at night and loud cars. Not in the hotels control. There is a free breakfast but not a large selection. If you are vegetarian, you will not have any choices.
1 nacht verbleven in april 2024
Reactie van Angelique Le Cossec | General Manager op 18 apr 2024
Dear Kelli-Jo,Thank you so much for your positive experience. We are happy that you enjoyed your stay and hope to see you again.

6/10 – Redelijk

Greg

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Angie - Front Desk Supervisor op 20 apr 2024
Dear Greg, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

Manvir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet, clean, staff was courteous.
1 nacht verbleven in april 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 18 apr 2024
Dear Manvir,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

6/10 – Redelijk

Karen

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Refrigerator in room had been turned off. Freezer had dripped water for hours and carpet was wet. Blow dryer didn't work. Bathroom kinda dirty.
2 nachten verbleven in april 2024
Reactie van Angelique Le Cossec | General Manager op 18 apr 2024
Dear Karen,Please accept our apologies that you did not have a good experience. Our goal and mission are to provide all guests with superior service.We hope you will give us another opportunity to serve you.

10/10 – Uitstekend

gr

Positief: Netheid, staat van de accommodatie en faciliteiten
Good value for money
1 nacht verbleven in april 2024
Reactie van Angie- Front Desk Supervisor op 14 apr 2024
Dear Gr, Thank you so much for your positive experience. We are happy that you enjoyed your stay and hope to see you again.

6/10 – Redelijk

Brian

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Angie - Front Desk supervisor op 14 apr 2024
Dear Brian, Please accept our apologies that you did not have a good experience, we do appreciate your feedback. We hope you will give us another opportunity to serve you.

10/10 – Uitstekend

ROBYN

Positief: Voorzieningen
Great place and they have free coffee and a really nice breakfast available in the lobby!
2 nachten verbleven in april 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 12 apr 2024
Dear Robyn,Thank you so much for your positive experience. We are happy that you enjoyed your stay and hope to see you again.

8/10 – Goed

jocelyne

Très bien personnel excellent
1 nacht verbleven in april 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 12 apr 2024
Chere Jocelyn,Nous sommes heureux que vous ayez apprécie votre séjour a Econolodge Inn and Suites North Vancouver.Nous espérons vous revoir bientôt.

8/10 – Goed

lorne

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 12 apr 2024
Dear Lorne,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Eleanor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, nice with a pool, and great staff
1 nacht verbleven in april 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 9 apr 2024
Dear Eleanor, Thank you for staying with us and leaving an amazing 5 out of 5 review. We are glad you enjoyed your stay with us. We hope to welcome you back soon.

2/10 – Ontzettend slecht

Mahdi

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a room with a queen bed and a sofa bed, but the sofa bed was broken and unusable. When I asked for it to be fixed, it still didn't work and hurt my wife's back when she sat on it. The staff said we could switch to a room with two queen beds but for more money. Despite the problems, I ended up paying more for the night because I didn't want to waste time finding a new place. Plus, the new room had ants in the bathroom. Overall, I don't recommend this inn due to the poor quality of the rooms and the unhelpful front desk staff. The inn advertised breakfast, but when we arrived, they only offered a piece of cake with coffee and cheese sandwich instead. This was misleading and disappointing too.
6 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 9 apr 2024
Dear Mahdi,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 – Goed

Oscar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 1 apr 2024
Dear Oscar,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Reza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfort
1 nacht verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 1 apr 2024
Dear Reza,Thank you so much for your positive experience. We are happy that you enjoyed your stay and hope to see you again.

8/10 – Goed

ROBYN

2 nachten verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 21 apr 2024
Dear Robyn, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At least on my experience, I had very friendly receptionist very kind and helpful. so far no complains about it
1 nacht verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 30 mrt 2024
Dear Mario,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

6/10 – Redelijk

Chris

Reisde met familie
Negatief: Voorzieningen
Mixed bag with overall average stay for this price point. Free breakfast consists of frozen breakfast sandwiches. Pool is not inviting and needs refurbished. Ground floor room. Many construction workers staying overnight who are not courteous by staying up all night, being loud and taking up half the parking lot in their trucks. Beds were okay. Shower worked well.
4 nachten verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 30 mrt 2024
Dear Chris, Please accept our apologies that you did not have a good experience, we do appreciate your feedback. We hope you will give us another opportunity to serve you.

10/10 – Uitstekend

ROBYN

Positief: Staat van de accommodatie en faciliteiten
Good place !
2 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 28 mrt 2024
Dear Robyn,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

6/10 – Redelijk

HAN WOOK

Positief: Netheid, personeel en service
Interior is old
4 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 25 mrt 2024
Dear Han Wook, thank you for staying with us and leaving a review. We hope to see you again.

10/10 – Uitstekend

Bella

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Altho the room was clean, there was still a frozen bottle of something freezer that turned green.. also in the veggie drawer of the fridge broccoli and cauliflower that spoiled.. I cleaned out so I can put my foods for the stay. Outside of that.. it was a good stay..
2 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 25 mrt 2024
Dear Bella,Thank you for your review. We are very pleased to hear that you had a good stay with us. Our apologies in regards with the items you found in the fridge. We will investigate it right away. We look forward to welcoming you again soon!

6/10 – Redelijk

thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Traffic was a bit noisy and made sleeping difficult, the breakfast offered is minimal. Good coffee.
2 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 25 mrt 2024
Dear Thomas, thank you for staying with us and leaving a review. We hope to see you again.

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a good people because they coming to my room. They told me if I needed housekeeping before I was check in and I told her yes and they were great person. Thank you so much for the great service.
2 nachten verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 24 mrt 2024
Dear Jose, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

miranda

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great, we rented a suite and the small kitchen area was perfect and well equipped. The room smelled a bit old and musty from the carpet in the main living room. The rest was clean and we enjoyed it. The only thing we did not like was our room was at the end of the hall with another door across from us, the room across had piles of garbage outside the door the whole time, moldy food, crockpots and lots of bags and boxes. They often all blocked our door. The location is great as most things we did were in north vancouver and towards whistler. Lots of great things to do around the area. The staff were amazing.
3 nachten verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 15 mrt 2024
Dear Miranda, Please accept our apologies regarding the bad experience with your neighbor. Our goal and mission are to provide all guests with superior service and we are going to take action in this issue. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Nina

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked everything!
1 nacht verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 15 mrt 2024
Dear Nina, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Javad

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good but breakfast. Breakfast was repetitive with no varies. I suggest to have a better breakfast, adding telephonic shower to bathroom and bidet to the toilet.
4 nachten verbleven in maart 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 12 mrt 2024
Dear Javad, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay. Your feedback about the breakfast is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again

6/10 – Redelijk

Leila, Montreal

I was nice and has lovely staffs
7 nachten verbleven in februari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 4 mrt 2024
Dear Leila,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Robert

1 nacht verbleven in maart 2024
Reactie van Angie - Front Desk Supervisor op 24 mrt 2024
Dear Robert, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

Kimberly, Duncan

Positief: Personeel en service
Typical motel of it's type, good choice if you're just passing through or staying a couple nights, but you wouldn't want to spend a whole vacation here. Excellent parking, no amenities to speak of.
2 nachten verbleven in februari 2024
Reactie van Angie - Front Desk Supervisor op 2 mrt 2024
Dear Kimberly, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

8/10 – Goed

Tracey, Prince George

Positief: Netheid, personeel en service
The courtyard
3 nachten verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 26 feb 2024
Dear Tracey,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.

10/10 – Uitstekend

Shawkat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall good experience. Excellent staff.
4 nachten verbleven in februari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 23 feb 2024
Dear Shawkat, Thank you for staying with us and leaving an amazing 5 out of 5 review. We are glad you enjoyed your stay with us. We hope to welcome you back soon.

6/10 – Redelijk

Stella

Reisde met partner
Positief: Netheid, personeel en service
It was OK for an inexpensive hotel. The breakfast was horrible, though. Plastic-wrapped breakfast sandwiches you had to microwave that tasted like preservatives, and the coffee was a bitter instant brew. I couldn't eat it.
1 nacht verbleven in februari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 20 feb 2024
Dear Stella,Please accept our apologies that you did not have a good experience, we do appreciate your feedback. We hope you will give us another opportunity to serve you.

2/10 – Ontzettend slecht

Ruby

I wasnt able to check in due to them having a policy that doesnt allow people under 21 to check in, which is ridiculous. There was nowhere previously stating that.
1 nacht verbleven in februari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 20 feb 2024
Dear Ruby,We are very sorry for this experience. It is clearly written on our Expedia page, under the hotel policies: Minimum check-in age: 21.Regards

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the purpose of this trip, the location was an excellent location as it was in the center of all the places we were dealing with. Staff were very professional especially when it was necessary for us to extend our stay an additional week.
6 nachten verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 13 feb 2024
Dear David, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay and liked our location. We hope to see you again.

6/10 – Redelijk

Sadruddin, Calgary

Positief: Personeel en service
Not worth the value
1 nacht verbleven in februari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 7 feb 2024
Dear Sadruddin,Please accept our apologies that you did not have a good experience. Our goal and mission are to provide all guests with superior service.We hope you will give us another opportunity to serve you.

4/10 – Matig

Erik

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My opinion
I don’t usually leave reviews but I will have to say that the general overall appearance of the place was less than satisfactory. We had broken furniture in the room. The beds are very rocky not stable. The swimming pool was green mold why not put a cover on it to block the nastiness and the breakfast in the morning was definitely not like the picture on the ad the only thing available was McMuffin sandwiches and an apple . Faults advertisement does no good.
1 nacht verbleven in januari 2024
Reactie van Angie - Front Desk Supervisor op 2 feb 2024
Dear Erik, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We're actively addressing the issues you mentioned and working to improve our facilities and services. Your input helps us enhance the guest experience.

6/10 – Redelijk

James

1 nacht verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 30 jan 2024
Dear James, Thank you for staying with us and leaving a review. We hope to see you again.

10/10 – Uitstekend

Sasan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very very good tanks for every thing
1 nacht verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 28 jan 2024
Dear Sasan,Thank you so much for your positive experience. We are happy that you enjoyed your stay and hope to see you again.

8/10 – Goed

Curtis

Positief: Personeel en service
4 nachten verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 28 jan 2024
Dear Curtis, Thank you for staying with us and leaving a review. We are glad you enjoyed your stay. We hope to see you again.

10/10 – Uitstekend

Anshil

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall a great experience and good staff service. Could improve on breakfast options. Apart from that great stay at good rate
3 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 25 jan 2024
Dear Anshil, Thank you for your review. We are very pleased to hear that you had a good stay with us. Our apologies in regards with the breakfast. We look forward to welcoming you again soon! Regards

8/10 – Goed

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet place to dtsy
3 nachten verbleven in januari 2024
Reactie van Angie - Front Desk Supervisor op 24 jan 2024
Dear Margaret, Thank you for staying with us and leaving a review. We hope to see you again.

4/10 – Matig

Robert

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 24 jan 2024
Dear Robert, Thank you for staying with us and leaving a review. We hope to see you again.

8/10 – Goed

Eric

Positief: Personeel en service
Check in was no problem at all. Room was typical of older, under-maintained hotel rooms. Had a beautiful inner court area with water fountain, but too cold while I was there to appreciate. Bed was comfortable enough.
4 nachten verbleven in januari 2024
Reactie van Angelique Le Cossec | Guest Services Manager op 24 jan 2024
Dear Eric,Thank you for staying with us and leaving a review. We are glad you enjoyed your stay, and we hope to welcome you back soon.