Hi Paul, We are pleased you enjoyed the ambience, service and surroundings of the hotel, and that you had overall favorable comments and ratings of our services and accommodations. Thank you for your kind words, our goal is to make each visit an enjoyable and memorable one, we strive to provide excellent service to our guests, and hope we have the opportunity to welcome you back in the future!

Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Debbie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Rhonda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Sajid,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Mohamed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Lisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Li,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Priya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Pratima,We sincerely apologize for the disappointing experience you had during your recent stay with us. Cleanliness and exceptional service are paramount to us, and we regret that we fell short of meeting your expectations in both regards.Regarding the cleanliness issue with the towel, please rest assured that we take cleanliness very seriously, and we will address this matter with our housekeeping team to ensure that it doesn't happen again in the future.Additionally, we understand your frustration with the incident in our lounge area. We sincerely regret that, due to high occupancy on the day of your visit, we were unable to extend an exception. If circumstances had allowed, we would have been delighted to provide you with access to the lounge, despite its exclusivity for guests who have booked rooms with lounge access.We deeply regret any discomfort or embarrassment caused, and your feedback regarding this interaction will be shared with our management team for further review and training purposes.We understand your frustration and disappointment, especially given your efforts to recommend our hotel to your friends. We sincerely apologize for failing to meet your expectations and for any inconvenience caused. If there's anything we can do to regain your trust and make amends, please don't hesitate to reach out to our management team directly.We appreciate your feedback and the opportunity to address these issues. We hope you'll reconsider and give us another chance to provide you with the exceptional experience you deserve.Warm regards,

Dear Robbie,Thank you for your perfect rating! We are delighted to hear that you had an excellent experience during your stay with us. Providing exceptional service and amenities is our top priority, and we're thrilled that we met your expectations.If there's anything specific that made your stay particularly enjoyable, or if there's anything we can do to make your next visit even better, please do not hesitate to let us know. We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Sandy,Thank you for your perfect rating and kind words! We are thrilled to hear that you had a great experience staying with us and found our location convenient for your needs. Providing a comfortable and convenient stay for our guests is our priority, and we're delighted that we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear elizabeth,,Thank you for sharing your feedback with us. We're disappointed to hear that you encountered issues with obtaining additional pillows and a cot during your stay.Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. Providing prompt and helpful service is important to us, and we regret that we did not meet your needs in this regard. We will address your concerns with our team to ensure that we improve in these areas moving forward.We truly value your patronage and hope that you'll consider giving us another opportunity to provide you with the outstanding service that we strive for. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,

Dear Rubyna,Thank you for your perfect rating! We are thrilled to hear that you had an excellent experience during your stay with us. Providing top-notch service and amenities is our goal, and we're delighted that we met your expectations.We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Buena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Vuttiphong,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Julie,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Sevilla,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear Dalene,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Dear John,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our location to be perfect for your in-between cruises stay. It is wonderful to know that our staff made a positive impression on you with their brilliance. Providing exceptional service is our top priority, and we are delighted that our team exceeded your expectations.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to seeing you again soon!Warm regards,

Dear Stephanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Erika,Thank you for taking the time to share your stay experience with us.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We sincerely look forward to welcoming you back at Pan Pacific Vancouver in the near future.Sincerely yours,Pan Pacific Vancouver Team

Thank you for sharing your feedback, Sara. We're sorry to hear that you were disappointed with the breakfast buffet during your stay. Your satisfaction is important to us, and we apologize for any inconvenience caused. We take your feedback seriously and will review it with our team to ensure that we are offering the best possible dining experience for our guests. If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,

Dear Hiroyuki,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Thank you for your perfect rating, Timothy! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

Thank you for your perfect rating, Tannis! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

Bonjour Martin,Nous sommes désolés d'apprendre que nous n'avons pas pu honorer la vue sur le port que vous avez réservée en ligne. Votre satisfaction est primordiale pour nous, et nous regrettons que nous n'ayons pas pu répondre à vos attentes cette fois-ci. Nous prendrons des mesures pour améliorer la communication et garantir une expérience plus harmonieuse à l'avenir. Si vous avez d'autres préoccupations ou des commentaires supplémentaires, n'hésitez pas à nous en faire part. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience plus agréable.Cordialement,

Dear Gelareh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Thank you for sharing your feedback, Mei Ching. We apologize for any inconvenience you experienced with the parking ticket. We understand how frustrating this situation must have been for you. Rest assured, we take such matters seriously, and we will investigate the issue to prevent any similar incidents in the future. If you would like further assistance regarding the parking ticket, please don't hesitate to reach out to our front desk team, and we will do our best to assist you. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Warm regards,

Thank you for your perfect rating, Helen! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

Thank you for your perfect rating, Karen! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we're thrilled that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Dear Kiran,Thank you for choosing to celebrate your birthday with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the nice room and the convenience of our on-site restaurants during your stay.However, we are sorry to hear that the complimentary cake for your birthday did not meet your expectations. Providing a memorable experience, especially for special occasions like birthdays, is important to us, and we apologize for any disappointment caused by the quality of the cake. Your feedback is invaluable, and we will certainly use it to improve our offerings in the future.We are pleased to hear that despite this, you had an overall good experience with us. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,

Thank you for your perfect rating, Shireen! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Thank you for your perfect rating, Harry! We're thrilled to hear that you enjoyed our location and the view during your stay with us. Your satisfaction is our priority, and we're delighted that our prime location and stunning views contributed to a great experience for you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.

Dear Sharon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Hilary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Anna,Thank you for your fantastic review! We are thrilled to hear that you found our location amazing and safe, and that our staff was able to assist you during your time with us. Providing a positive and helpful experience is our top priority, and we are delighted that we met your expectations. We look forward to welcoming you back soon!Warm regards,

Thank you for your perfect rating, Cheryl! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that our staff could provide you with prompt and pleasant service. It's wonderful to know that we were able to fulfill your requests to your satisfaction. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Thank you for your perfect rating, Soyun! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Thank you for bringing this to our attention, Chandanpreet. We sincerely apologize for the mistake made regarding the cake served to your child. This is certainly not the experience we aim to provide, and we understand the concern this would have caused you as a parent. Rest assured, we take such matters very seriously, and we will investigate this issue thoroughly to prevent any recurrence in the future. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,

Thank you for your perfect rating, Ryan! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're thrilled that we could provide you with a positive experience. If there's anything specific that made your stay enjoyable or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Thank you for your perfect rating, Whitney! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. If there's anything specific that made your stay enjoyable or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

Thank you for your perfect rating, Garrett! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,