Strandhotels in Vega Alta

'The property has a great location and a beautiful front area, which creates a very nice first impression. However, the customer service experience at the front desk was disappointing, as the staff came across as unfriendly and unaccommodating. Additionally, basic amenities such as bottled water were not available for purchase outside of the restaurant area. I was also surprised that visitors were not permitted on the property, even if they were willing to pay for access. Offering reasonably...

'La habitacion no contaba con agua caliente para tomar una ducha. El televisor y el internet no funcionaron. No cuenta con estacionamiento para los huespedes.'

'Location is just fine.'

'Ontbijt was vreselijk en peroneel gaf geen uitleg bij aankomst.'

'Staff were all extremely friendly and helpful. I arrived hours before check in they were able to get me into a room very quickly. When checking out we had hours before our evening flight hotel staff offered to store our luggage until it was time to head to the airport. This was our 2nd time @ The Royal Sonesta in PR we do love it and will likely return. The pool could have been a little cleaner this time around.'

'Beach view, staff were pleasant.'