Voorkant van accommodatie

Beoordelingen van NH Venezia Santa Lucia

4 out of 5
NH Venezia Santa Lucia
Rio Tera Lista di Spagna, 116/A, Venice, Venice

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 592 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 273 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1000 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 ā€“ Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede ligging
Goede ligging tov aankomst bij Piazzale Roma/treinstation en centrum. Brug schuin tegenover hotel om Canal Grande over te steken en vaporetto halte heel dichtbij.
3 nachten verbleven in april 2018

8/10 ā€“ Goed

geraldine

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Nos gustĆ³ mucho la ubicaciĆ³n, la habitaciĆ³n muy limpia. El personal es muy amable. Lo que no nos gustĆ³: La tina es un poco alta y resbalosa, no ponen tapete antiderrapante para ello, uno de los viajeros resbalĆ³ en la ducha debido a ello. HacĆ­a mucho frĆ­o y la propiedad no cuenta con calefacciĆ³n.
4 nachten verbleven in april 2024

8/10 ā€“ Goed

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was cold but thankfully there was a duvet
1 nacht verbleven in april 2024

2/10 ā€“ Ontzettend slecht

Sheri

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room faced the front street and they donā€™t put the air conditioning on until late May so we were forced to leave the window open. We got no sleep whatā€™s so ever as extremely loud late until the night and again early morning. We asked to move and they made no effort said they were full, but then we seen a tour show up next day so they could have moved just didnā€™t want too.
2 nachten verbleven in april 2024

10/10 ā€“ Uitstekend

yelena

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in april 2024

8/10 ā€“ Goed

Nancy, Lakewood

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very accommodating and handle problems right away. The beds were very comfortable and clean.
2 nachten verbleven in maart 2024
Reactie van Patrick - FOM op 4 apr 2024
Dear Nancy,We deeply thank you for rating our service so high, this is the kind of review we desire to receive every day! We are especially grateful for the appreciation of our Staff, always ready to make the Guests feel welcome and to assist them in having the best possible experience of Venice. NH Venezia Santa Lucia, an historical Venetian Palace built in the 18th Century, with recently renovated rooms, is always ready to welcome you back.Best regards

8/10 ā€“ Goed

Kushagr

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 minutes walk from Santa Lucia station.
1 nacht verbleven in maart 2024
Reactie van Patrick - FOM op 10 apr 2024
Dear Kushagr,We thank you for your review after being our guest at the NH Venezia Santa Lucia.As part of NH Hotels our goal is always to offer a fantastic experience in Venice, we are therefore happy that you enjoyed your stay and that you appreciated our property as well as our staff.We look forward to welcoming you again to the NH Venezia Santa Lucia.

10/10 ā€“ Uitstekend

Nerissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is perfect for 4 seniors. Valentina was of great help to us. Hotel is clean, walkable to everywhere. Just beside the sta lucia train station
1 nacht verbleven in maart 2024
Reactie van Patrick - FOM op 4 apr 2024
Dear Nerissa,We deeply thank you for rating our service so high, this is the kind of review we desire to receive every day! We are especially grateful for the appreciation of our Staff, always ready to make the Guests feel welcome and to assist them in having the best possible experience of Venice. NH Venezia Santa Lucia, an historical Venetian Palace built in the 18th Century, with recently renovated rooms, is always ready to welcome you back.Best regards

10/10 ā€“ Uitstekend

SALVADOR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy recomendable precio/beneficio..Y buenas instalaciones a pie de la terminal de tren..Todos muy atentos
2 nachten verbleven in maart 2024
Reactie van Patrick - FOM op 20 mrt 2024
Dear Salvador,We are pleased that you wanted to share your experience after your stay at the NH Venezia Santa Lucia.Our aim is to offer the best possible experience to our Guests and we are happy that you appreciated our work.We look forward to offering you another unforgettable stay at the NH Venezia Santa Lucia.Best Regards

10/10 ā€“ Uitstekend

FRANCISCO

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien ubicado, junto a la estaciĆ³n de tren
1 nacht verbleven in maart 2024
Reactie van Patrick - FOM op 28 mrt 2024
Dear Francisco,Thank you very much for staying at NH Venezia Santa Lucia and for taking the time to review our Hotel.We are thrilled to read that you have enjoyed your vacation in Venice.Thank you for your kind words regarding our recently renovated rooms, your satisfaction is our biggest pride.It was our pleasure to welcome you and we hope to do so again in the near future!Best regards

8/10 ā€“ Goed

bobbie-lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom smelled of sewage The room was to hot and you could change the temperature
2 nachten verbleven in maart 2024
Reactie van Patrick - FOM op 4 apr 2024
Dear Bobbie-lee,thank you for your feedback.We do apologize for all the inconvenient that happened during your stay at NH Venezia Santa Lucia. However we can assure you that our goal was to satisfy all your request as best as we can. Despite all, we do really hope we could host you again in our property in order to apologize and remedy to your bad experience.Best regards

10/10 ā€“ Uitstekend

Alexander

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a noisy stay above me which was a little annoying, but nothing big they just were very heavy walkers and big bangs from the room above until bthe morning hours. Other than that great stay, view was limited but I did no spend much time in the room.
1 nacht verbleven in februari 2024
Reactie van Patrick - FOM op 5 mrt 2024
Dear Alexander,Thank you very much for leaving such a positive review, it attests that you have indeed enjoyed the good location and that our team has been able to provide you with a great service throughout your stay!It is simply a wonderful compliment, which we will share with the Staff as such high praise is a fabulous reward for their constant efforts in helping the Guests.On behalf of the Staff, it would be our pleasure to welcome you back again soon.Kindest regards

8/10 ā€“ Goed

Peter, San Jose

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was booked Hotel NH Venezia Santa Lucia nearby the Train station (since we have few luggages) but they transfer our reservations to Avani Rio Novo Venice Hotel it must walk distances about 15mins with your own luggages and crossing four bridges with stairs steps and hotel only cover luggages porter one way when it check-in but not when it check out to train station (as original my booking near by hotel) it cost us additional $60 euro on porter. unacceptable!
1 nacht verbleven in februari 2024
Reactie van Patrick - FOM op 5 mrt 2024
Dearest Peter,Thank you for taking the time to share your experience in Venice with NH Hotels. We are really sorry for not having the opportunity to accommodate you in NH Venezia Santa Lucia but we trust your stay in Avani Rio Novo was a pleasant one being our Sister hotel on a higher category then us.We hope you would choose us again for your next stay in Venice, the Staff at NH Venezia Santa Lucia is eager to welcome you.Best Regards

10/10 ā€“ Uitstekend

taleb

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice location
1 nacht verbleven in februari 2024
Reactie van Patrick - FOM op 27 feb 2024
Dear Taleb,thank you so much for the lovely review about your recent stay at the NH Venezia Santa Lucia!We are delighted to read that you appreciated the quality of the services provided to you throughout your stay. Looking forward to welcoming you back very soon for your next exploration of the Island!Best regards

10/10 ā€“ Uitstekend

Oscar, Miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location next to the train, bridges, vaporetto!
2 nachten verbleven in februari 2024
Reactie van Patrick - FOM op 21 feb 2024
Dear Oscar,We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards

2/10 ā€“ Ontzettend slecht

JUNKO

Negatief: Staat van de accommodatie en faciliteiten
惓ć‚øćƒć‚¹ē”Øć®ęœ‰ę–™Wifi恌ä½æ恈ćŖćć¦ć€ćƒćƒƒćƒˆä¼šč­°ćŒć§ććŖć‹ć£ćŸć€‚
1 nacht verbleven in februari 2024
Reactie van Patrick - FOM op 15 feb 2024
Dear Junko,Thank you for taking the time to post a review concerning our Nh Venezia Santa Lucia.We are sorry to read that you were disappointed with your recent stay at the Hotel and would like to apologize for the issues you have encountered. We always endeavor to offer the highest level of service and it would appear that on this occasion we failed to meet your expectations.We do hope that, despite your disappointment on this occasion, we will have the opportunity of welcoming back in NH Venezia Santa Lucia at some point in the future to assure you that your experience was just an isolated case.Best regards

10/10 ā€“ Uitstekend

Krista

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff and hotel. Can't wait to return
1 nacht verbleven in februari 2024
Reactie van ron op 10 feb 2024
Dear Krista, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

10/10 ā€“ Uitstekend

Domingo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van ron op 12 feb 2024
Dear Domingo, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

10/10 ā€“ Uitstekend

Krista

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to train and taxi stations. Safe and incredibly clean. Amazing room/staff/location/bedding. We can't wait to stay in this beautiful hotel again!
1 nacht verbleven in februari 2024
Reactie van ron op 10 feb 2024
Dear Krista, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

6/10 ā€“ Redelijk

SEKIGUCHI

Positief: Netheid, personeel en service
2 nachten verbleven in december 2023
Reactie van ron op 10 feb 2024
Dear Sekiguchi, Let us thank you for sharing your nice review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

8/10 ā€“ Goed

Jamie Sun

1 nacht verbleven in januari 2024
Reactie van ron op 10 feb 2024
Dear Jamie, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

10/10 ā€“ Uitstekend

Rose

2 nachten verbleven in januari 2024
Reactie van ron op 10 feb 2024
Dear Rose, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

10/10 ā€“ Uitstekend

Kristian

1 nacht verbleven in januari 2024
Reactie van ron op 10 feb 2024
Dear Kristian, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards P.Bressanello-FOM

8/10 ā€“ Goed

WING LUNG

Positief: Netheid, personeel en service
Disappointed hotel
Floor of room is uneven,overall conditions below average.
2 nachten verbleven in januari 2024
Reactie van Patrick - FOM op 9 jan 2024
Dearest Wing Lung,First of all we would like to thank you for sharing your impressions towards NH Venezia Santa Lucia.We are glad to know you enjoyed our central location, truly at a walking distance from the major attractions and a few minutes water taxi or water bus ride to the most far away sites within the magical and romantic Venice lagoon. Looking forward to give you again a warm welcoming in NH Venezia Santa Lucia for your next visit in Venice, we send you our best regards

8/10 ā€“ Goed

RINO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van ron op 7 jan 2024
Dearest Rino, We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards Patrick - FOM

10/10 ā€“ Uitstekend

Axel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van ron op 7 jan 2024
Dearest Axel, We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards Patrick - FOM

10/10 ā€“ Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
A nice hotel right next to the Venice train station and in walking distance to most of what there is to see in Venice.
1 nacht verbleven in december 2023
Reactie van ron op 29 dec 2023
Dear Guest, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. Guestā€™s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations. Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regards R.Furlan-GM

2/10 ā€“ Ontzettend slecht

SHING TAK

Reisde met familie
Negatief: Voorzieningen
we booked the Premier room with Canel View. the terrible thing happen when we found that the Balcony has been fully blocked with Scaffolding and under renovation. The Canel View has been fully blocked. We are deeply disappointed about this as this is somehow misleading from the description about the room. Absolutely dont book this hotel again.
Reactie van Patrick - FOM op 27 dec 2023
Dearest Shing Tak,that you for taking the chance to share your experience in NH Venezia Santa Lucia with the whole Google community.We would like to sincerely apologize for what happened to your reservation: the faƧade renovation work wasn't expected until the next year but the company decided to start earlier causing all the Premium rooms with Canal View to get covered. We can guarantee we had no desire to mislead or disappoint you and would like to find a suitable way to fix this issue by proposing you to come back to us by email to discuss your case. Looking forward to hear back from your side and hoping to have another chance to welcoming you in NH Venezia Santa Lucia please accept our best regards

10/10 ā€“ Uitstekend

Emily

2 nachten verbleven in oktober 2023
Reactie van ron op 26 dec 2023
Dear Emily, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellentā€¦
Clean, Beautiful, Great Food, Great Locationā€¦
2 nachten verbleven in november 2023
Reactie van ron op 21 dec 2023
Dear Philip, We would like to thank you for this wonderful comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia . Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Marcus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van ron op 26 dec 2023
Dear Marcus, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

severino, PANAMA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel marco Best service
3 nachten verbleven in december 2023
Reactie van ron op 18 dec 2023
Dear Severino, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guestā€™s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and the location fulfilled your expectations. Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Alexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful old hotel in a convenient location near a main waterway.
1 nacht verbleven in december 2023
Reactie van ron op 21 dec 2023
Dear Alexander, We would like to thank you for this kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia . Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards F.Ronaldo-GM

10/10 ā€“ Uitstekend

Juan Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van ron op 18 dec 2023
Dear Juan Antonio, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guestā€™s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and the location fulfilled your expectations. Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Steps from train, bus and water Taxi depot. Venice is very old. You have to understand as a property is fitted and brought up to date things may need a little help and understanding.
4 nachten verbleven in december 2023
Reactie van ron op 18 dec 2023
Dear Chris, We would like to thank you for this kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia . Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards F.Ronaldo-GM

10/10 ā€“ Uitstekend

Autumn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic! Would 100% stay again!
This hotel was amazing! It was right by the train station so very easy to travel to! The front desk staff was so nice and helpful, they even held our bags while we explored the town after checkout. The room was gorgeous and comfortable. We had a canal view and loved that! The complementary bottle of champagne was the perfect touch for our couples trip. I was 100% stay here again. We didnā€™t explore the hotel much or use the bar/restaurant but did go to the 5th floor terrace to take in the view and it was beautiful.
View from the room
View from the rooftop terrace
1 nacht verbleven in december 2023
Reactie van ron op 18 dec 2023
Dear Autumn, We would like to thank you for this kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia . Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards F.Ronaldo-GM

10/10 ā€“ Uitstekend

Giovanni Niccolo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decisamente da tornarci qua!
Camera stupenda, con vista sulla laguna. Poi con il prosecco di benvenuto ĆØ una cosa eccezionale.
1 nacht verbleven in december 2023
Reactie van ron op 18 dec 2023
Dear Giovanni, We would like to thank you for this kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia . Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards F.Ronaldo-GM

8/10 ā€“ Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient location to Train Station
We chose this hotel given the review, price, and proximity to the train station since we had an early morning train leaving Venice. Can't beat the 3 minute walk to the station! If you arrive by bus, it was about an 8 minute walk, just be aware that the main bridge by the buses to cross the canal has steps the whole way over if you have heavy luggage. There is also a water bus and water taxi stop close by the hotel so those are options as well. Plenty of restaurants nearby! The hotel is a bit dated, but was more then suitable to our needs. It was clean, very tiny (normal in Venice), and I would have to say that the hotel would be more of a 3 or 3.5 star rating in the States. We booked a Superior room with 1 Queen bed, and were put in room 420. Check in was quick, and we had a side/front view of the next door church and the main canal. There was a bottle of champagne presented our first night given our Hotels.com status. There was a bar and restaurant on the main floor, however we never ate at the hotel nor saw any patrons at the bar. There was a Mini bar in the room with a selection of items that were not free, nor did we try. The room was tight, but clean. The bathroom was also tiny, with a tub/shower (European style), toilet and bidet. Our biggest complaint was that the room was very warm (we visited during cooler weather), and we couldn't get the AC to work (it seemed to be blocked), so we just shut it off and opened the 2 windows which cooled the room down quickly.
2 nachten verbleven in november 2023
Reactie van ron op 5 dec 2023
Dear Guest, Let us thank you for sharing your nice review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Luciana Akemi

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Praticamente do lado da estaĆ§Ć£o de trem. Ɠtimo p/ nĆ£o ter q andar com as malas pelas pontes com escadas de Veneza. Limpo. Gostei do cafe da manhĆ£ tb
3 nachten verbleven in november 2023
Reactie van ron op 29 nov 2023
Dear Luciana, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Andy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to access, Convenient, Staffs are very friendly and helpful.
4 nachten verbleven in november 2023
Reactie van ron op 29 nov 2023
Dear Andy, We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regards Patrick - FOM

10/10 ā€“ Uitstekend

Randy

3 nachten verbleven in november 2023
Reactie van ron op 18 dec 2023
Dear Randy, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guestā€™s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and the location fulfilled your expectations. Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

asako

2 nachten verbleven in november 2023
Reactie van ron op 24 nov 2023
Dear Asako, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location, room and service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice, we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Kaori

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent location, and wonderful friendly service at the front desk.
1 nacht verbleven in november 2023
Reactie van ron op 20 nov 2023
Dear Kaori, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM

8/10 ā€“ Goed

Janette

Reisde met partner
Positief: Netheid, personeel en service
Very convenient for the rail station and waterbuses, although quite a walk to get to the airport buses. It would have been comfortable except that the room was unbearably hot at 27 degrees and no air conditioning in November. We opened the windows but were then plagued by mosquitoes waking us. A good breakfast. Having decaffeinated coffee available without having to ask would be better.
2 nachten verbleven in november 2023
Reactie van ron op 20 nov 2023
Dear Jannette, Let us thank you for sharing review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM

8/10 ā€“ Goed

Lorenzo

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Comoda la vicinanza estrema alla stazione
3 nachten verbleven in november 2023
Reactie van ron op 17 nov 2023
Dear Lorenzo, It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you. Guestā€™s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsR.Furlan-GM

10/10 ā€“ Uitstekend

Dulce

Positief: Netheid
2 nachten verbleven in augustus 2023
Reactie van ron op 17 nov 2023
Dear Dulce, Let us thank you for sharing your wonderful review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Rommel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay
Very professional staff, the front desk was fast and very friendly. Our room was small which is expected but very beautiful. Very comfortable and close to the train station.
1 nacht verbleven in november 2023
Reactie van ron op 16 nov 2023
Dear Rommel,thank you for taking the time to share your experience in NH Venezia Santa Lucia. We would like to sincerely apologize for the behavior of our Staff and to reassure you that the Management took care of it already to make sure to keep it an isolated case. The whole team very much cares for all our guests satisfaction and it our goal to always to our best to make sure yours is a pleasant stay. We sincerely hope you would grant us a second chance by being our guests again in future and enjoy our Customer Care in Nh Venezia Santa Lucia.Best RegardsR.Furlan-GM

8/10 ā€“ Goed

NORIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van ron op 5 dec 2023
Dear Norie, Let us thank you for sharing your review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regards R.Furlan-GM

10/10 ā€“ Uitstekend

Chan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Front desk lady very helpful
1 nacht verbleven in november 2023
Reactie van Patrick - FOM op 13 nov 2023
Dear Chan,We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in NH Venezia Santa Lucia during your next stay in Venice, let us grant our best regards

10/10 ā€“ Uitstekend

Kathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was at the heart of great restaurants!
1 nacht verbleven in september 2023
Reactie van Patrick - FOM op 10 nov 2023
Dear Kathleen,We would like to thank you for this beautiful review about your stay in our NH Venezia Santa Lucia.It is a pleasure for all of us to know that the service offered by our personnel and our location met your expectations.We look forward to welcoming you again as our precious guest. In the meantime, we send you ourBest regards