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Beoordelingen van Santa Chiara Hotel

4.5 out of 5
Santa Chiara Hotel
Santa Croce 548, Venice, VE

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 135 van 186 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 186 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 186 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 186 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 186 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 ā€“ Goed

Eddy

2 nachten verbleven in januari 2024

2/10 ā€“ Ontzettend slecht

Clare

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Location for the bus station was perfect. There was no view from the bedroom as 3/4 of each window was bricked up by a pre existing wall. We only wanted to stay one night but had no option to buy only one night so had to pay for two. There was no provision for breakfast before 07{15 and our bus left at 07:00. There was a very nice coffee machine in the room but no way to boil water for tea so no tea available or milk. I reported a problem with the air conditioning and the girl on the desk said she would make a note and wrote it down. That is all she did and no one came about it so room was very warm. Room was good and nice shower room
2 nachten verbleven in april 2024

8/10 ā€“ Goed

Sylvie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived from the Venice Airport by bus and found it very easy and convenient to locate the hotel. However, it is a very busy area because it is the only area accessible by car. It is also very close to the train station e.g. 5 minutes distance walk. You can easily get back to the hotel from anywhere in Venice by following the direction to the train which makes it less stressful to navigate Venice. The room was comfortable for three people but did not have blinds to account for daylights, it had see through linen. We may have missed something?? You can also buy coffee and croissant close by at a reasonable price.
4 nachten verbleven in december 2023

4/10 ā€“ Matig

Samantha

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in november 2023

8/10 ā€“ Goed

ASO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 ā€“ Redelijk

Kunhee

Overall just a mediocre experience at the hotel. Very small hotel with only 1 lady for housekeeping service. We had to be very proactive to make sure our room got cleaned. Unfortunately I didn't find hotel staffs to be particularly attentive or friendly. Location wise it is unbeatable.
4 nachten verbleven in december 2023

10/10 ā€“ Uitstekend

Hao

10/10 ā€“ Uitstekend

sheila

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 ā€“ Uitstekend

Laurie Fiori

Excellent
Excellent hotel perfectly located to get to the airport
1 nacht verbleven in december 2023

8/10 ā€“ Goed

Reta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cost of the breakfast was very pricy. The ad indicated a restaurant, but that was only for breakfast.
4 nachten verbleven in november 2023

10/10 ā€“ Uitstekend

Janel M

1 nacht verbleven in november 2023

4/10 ā€“ Matig

Ryan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very noisy room with location.
1 nacht verbleven in november 2023

10/10 ā€“ Uitstekend

Clay

Very pleasant stay and convenient to train station
2 nachten verbleven in november 2023

10/10 ā€“ Uitstekend

Alisa

1 nacht verbleven in oktober 2023

10/10 ā€“ Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Stunning hotel in a great location. Staff were friendly and courteous. Superb clean room overlooking the Grand Canal. Breakfast was amazing served by the most polite and attentive staff. Would recommend to anyone
3 nachten verbleven in oktober 2023

10/10 ā€“ Uitstekend

Keith and Cheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not only was the property beautiful and the staff accommodating, but it was centrally located to walking the surrounding area. We loved our view of the canal! Thank you for a lovely stay, we would stay there again if we get back to Venice!
1 nacht verbleven in oktober 2023

10/10 ā€“ Uitstekend

Suzanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in oktober 2023

10/10 ā€“ Uitstekend

Gene

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First class everything. A great way to end out two week stay in Italy.
2 nachten verbleven in oktober 2023

10/10 ā€“ Uitstekend

Paul

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Perfect and close to the train.
1 nacht verbleven in oktober 2023

4/10 ā€“ Matig

Timothy

2 nachten verbleven in september 2023

10/10 ā€“ Uitstekend

Armando

1 nacht verbleven in september 2023

10/10 ā€“ Uitstekend

Laurie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Santa Chiara is in a very convenient location, particularly for those traveling with large luggage. Trains and taxis are easily accessible, and the area is a bit more quiet than the more central area of Venice. The hotel is beautifully appointed and the staff are very friendly and efficient. They made me feel very well taken care of during my stay.
2 nachten verbleven in september 2023

8/10 ā€“ Goed

Tim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

4/10 ā€“ Matig

Debbie

Reisde met een groep, Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room, for which a premium was paid to have a canal view, while very nice was NOT maintained commensurate with the charges. Shower heads, while multiple for a relaxing experience, created a flood in the bathroom such that they could not be used. There was a recessed light hanging from the bathroom ceiling over the shower, with exposed wires. NO shirt/dress hangers in the closet. Despite confirming so ahead of arrival, toiletries did not include conditioner upon check-in. The air conditioning did NOT work and we were given a hard time about wanting to move to another room. When moved into the second room after the AC didn't work, the tub did not drain properly. The location was very NOISY with street noise & noise of patrons at the outdoor seating area/bar. The guest services person at check out was rude and did not provide the same level of friendly service as those who proceeded his shift.
2 nachten verbleven in september 2023

10/10 ā€“ Uitstekend

franƧois

2 nachten verbleven in september 2023

10/10 ā€“ Uitstekend

Enrique

2 nachten verbleven in augustus 2023

10/10 ā€“ Uitstekend

Joan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Venezia
Great hotel so conveniently located so that you donā€™t have to drag you luggage over bridges. We we upgraded to a grand canal view and that made our 2 day stay even more wonderful in a city that is like no other in the world. :)) Gracie Mille!!
2 nachten verbleven in augustus 2023

10/10 ā€“ Uitstekend

Lee Ellis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 ā€“ Uitstekend

chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 ā€“ Uitstekend

Angel L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in juli 2023

6/10 ā€“ Redelijk

Mason

2 nachten verbleven in juli 2023

8/10 ā€“ Goed

koorosh

2 nachten verbleven in juli 2023

8/10 ā€“ Goed

Teri

2 nachten verbleven in juli 2023

8/10 ā€“ Goed

ahmed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean place, close car park, very good option
2 nachten verbleven in juli 2023

10/10 ā€“ Uitstekend

Susanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff was extremely nice and helpful. We were happy to stay somewhere close to the train station and this was a great choice for us.
2 nachten verbleven in juni 2023
Reactie van Lorenzo op 28 jun 2023
Dear Susanne, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is right on the Grand Hotel and the only one accessible by car. We loved everything about it
1 nacht verbleven in juni 2023
Reactie van Lorenzo op 28 jun 2023
Dear Wendy, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

marguerite

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff went above and beyond for us. Free room upgrade for 2 of our four rooms. Plus got us to the airport when the taxi system in Venice failed us. We were a large family group and they were amazing. Rooms were beautiful! Position was busy near the bus terminals but the whole of Venice is busy. Plus our cab dropped us right to our door which we really appreciated when we saw people rolling suitcases along busy cobbled footpaths. I would definitely recommend this beautiful hotel.
2 nachten verbleven in juni 2023
Reactie van Lorenzo op 28 jun 2023
Dear Marguerite, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Enjoyable Stay
Beautiful hotel, situated near both train and bus station. Very nice and accommodation staff, rooms were well kept nice and clean. Breakfast was a little standard but was good enough for a persons needs, and again the staff were excellent and accommodating for breakfast. If I was going back to Venice, I will definitely try and stay at this hotel again.
4 nachten verbleven in december 2022
Reactie van Lorenzo op 28 jun 2023
Dear Philip, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Lorenzo op 28 jun 2023
Dear Jennifer, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Richard

1 nacht verbleven in mei 2023
Reactie van Lorenzo op 28 jun 2023
Dear Richard, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a beautiful hotel very close to the train station. It is well managed, very clean, quiet and next to the water taxis and other Venice transportation links. We stayed in room 105, so perfect with a balcony overlooking the canal and other river commutes as well as a beautiful park across the bridge. Breakfast is delicious, they have a bar, and many lounges that you can relax in. A perfect property, walkable to everything.
3 nachten verbleven in mei 2023
Reactie van Lorenzo op 28 jun 2023
Dear Lisa, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

2/10 ā€“ Ontzettend slecht

Roy

2 nachten verbleven in mei 2023

10/10 ā€“ Uitstekend

Virad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient location, close to water taxi, train and bus station. Canā€™t beat that. Definitely expensive :(
4 nachten verbleven in april 2023
Reactie van Lorenzo op 28 jun 2023
Dear Virad, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

8/10 ā€“ Goed

Yesim

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
disappointment
It didn't meet my expectations, we went for the honeymoon vacation, unfortunately we were not satisfied with the breakfast, the room cleaning, the internet wifi, the bad bed. Two separate beds were put together, it hurt our back. We stayed in the suite room, but they didn't make a single gesture to deserve that fee for our honeymoon. They didn't even put a flower. for us. The breakfast service was always wrong and wrong. Suite 402 room is dark and boring, because the blinds don't open, I wouldn't recommend it to anyone.
after room cleaning
3 nachten verbleven in april 2023

8/10 ā€“ Goed

Baktha, Princeton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

10/10 ā€“ Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were repeat guests because the overall conditions were outstanding and will return in the future
2 nachten verbleven in april 2023
Reactie van Lorenzo op 28 jun 2023
Dear Joseph, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

W Gill

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great home base for visiting Venice.
Beautiful location on the Grand Canal. Easy walk to the major sites. If I came back I would pay the extra for a canal view room. Our room looked out on the bus lot which could be noisy at times.
View of the Grand Canal from just outside the hotel.
4 nachten verbleven in maart 2023

10/10 ā€“ Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Lorenzo op 28 jun 2023
Dear Peter, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards

10/10 ā€“ Uitstekend

Cesar Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente localizaĆ§Ć£o, suite na cobertura com terraƧo absolutamente linda , o cafe da manha nao esta a altura do Excelente hotel, poucas opƧƵes ovos oleosos , o hotel merecia um cafe da manha digno . Mas o hotel Ć© muito recomendĆ”vel e a equipe Ć© muito amĆ”vel
5 nachten verbleven in maart 2023

10/10 ā€“ Uitstekend

Ingrid

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gute Lage, super Hotel. Gute Empfehlungen von Restaurants. Kommen gerne wieder.
4 nachten verbleven in februari 2023
Reactie van Lorenzo op 28 jun 2023
Dear Ingrid, Many thanks for having preferred us and for your great review We' re glad you enjoyed your stay at the Santa Chiara and hope to host you again in the future Kind regards