Lobby

Beoordelingen van Hotel Zed Victoria

3 out of 5
Hotel Zed Victoria
3110 Douglas St, Victoria, BC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 565 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 327 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1000 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gerard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Sarah op 18 jun 2023
Thank you for rating us, Gerard!

8/10 – Goed

Marie Ann

Reisde met familie
Negatief: Voorzieningen
it's a good hotel, but we didnt know that it's under renovation when we booked it, but it's ok,, we hope that we are informed earlier or the moment that we book it, not the same day of our booking. It's a nice hotel for the price 👍
1 nacht verbleven in april 2024
Reactie van Hotel Zed Victoria op 27 apr 2024
Marie-Ann, it's unfortunate that you didn't receive information ahead of time about our renovations. We've done our best to communicate it on multiple channels and have ensured our website is up to date. We do hope you were still able to enjoy your stay in one of our newly renovated rooms!

10/10 – Uitstekend

sherenna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The gentleman who checked us in I think his name was Shawn? Was absolutely amazing! Thank you for making sure everything was awesome!
1 nacht verbleven in april 2024
Reactie van Avery op 25 apr 2024
Hey there Sherenna, We think Sean is super awesome too! He is a star here at the front desk and we don't know what we would do without him. Hope to see you again soon!

10/10 – Uitstekend

Luke

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a very pleasant experience
2 nachten verbleven in april 2024
Reactie van Avery op 25 apr 2024
Hello Luke,I'm so glad to hear you had a good time. We try out very best to make everyone feel like they are as close to home as possible. See you again soon!

8/10 – Goed

Anita

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pillows are too tall perhaps some smaller pillows will be better. The traffic noise was audible throughout the night. Otherwise, the room is spacious, beautifully decorated and well equipped!
1 nacht verbleven in april 2024
Reactie van Avery op 22 apr 2024
Hello Anita, Thank you for your awesome review. We are very proud of our new look. Although we think our pillows are awesome, we know they aren't for everyone, so keep an eye out in the future for pillow options. See you again soon!

8/10 – Goed

Lue, Richmond

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Noisy surrounding next to highway, poor sound separation. Otherwise lovely and recently renovated hotel. Still ongoing renovations at staying day. A few facilities can't access. Friendly staff and overall clean and tidy.
1 nacht verbleven in april 2024
Reactie van Avery op 21 apr 2024
Hey there Lue, Thank you for your awesome feedback, we really appreciate it! Once our renovations are finished, all the extra noise will be diminished. We hope to see you again during the summer once our pool is back open!

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Emma op 6 apr 2024
Thank you for the great review, Ben!

8/10 – Goed

Chanel

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very happy this place is so pet friendly, we brought our big dog with us and the staff were wonderful and welcoming. The room was small but very clean and adorable with their decorating.
1 nacht verbleven in maart 2024
Reactie van Avery op 24 mrt 2024
Thank you, Chanel, for your awesome review. We love both our furry and non-furry travels here at Hotel Zed. We are glad you all like our newly renovated room, they are super cool with all the new digs!Hope to see you again soon!

6/10 – Redelijk

Kelly

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Avery op 17 mrt 2024
Hello Kelly, Thank you for your review and your patience with us during out renovation. Your suggestions were noted and passed on to our renovation team. Thank you again as your feedback helps us evolve and better our service for another guest like you!

10/10 – Uitstekend

Fortnite

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has been amazing. Just the construction is the only reason I put a lower score for around the property but I am pleasantly impressed with the accommodations.
1 nacht verbleven in maart 2024
Reactie van Jess op 16 mrt 2024
Thank you for the feedback! Please come visit us when the renovations are completed so you can enjoy the experience to the fullest.

10/10 – Uitstekend

Claresta

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pillows fluffy, soft blankets, best staff, amazing service. Visiting the Zed is always a fun time, even when they're uncer construction💞
4 nachten verbleven in februari 2024
Reactie van Emma op 29 feb 2024
We really appreciate your review, Claresta! Thank you for your kind words. We can't wait to welcome you back post-renovations!

10/10 – Uitstekend

vanessa

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facilities were great and the rooms are cute!!
2 nachten verbleven in januari 2024
Reactie van Emma op 29 feb 2024
Ah thanks, Vanessa! Luckily for you (and us) things are about to get much more great and cute with our current renovations. Come back and visit again soon!

8/10 – Goed

Mical

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, don't love the location, very busy road and pretty noisy all night
1 nacht verbleven in februari 2024
Reactie van Emma op 29 feb 2024
Thank you for your honest review, Mical. The road can certainly be a little bit noisy - sometimes even the earplugs don't cut it! We do hope you'll give us another try when the rest of our hotel, away from the road, is available and newly renovated!

8/10 – Goed

Callie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It's pretty run down.
3 nachten verbleven in februari 2024
Reactie van Emma op 29 feb 2024
Thanks for the review, Callie. You're right, we are definitely in need of some love... and luckily for our guests (and us!) we're undergoing an awesome renovation. We hope you'll come back again one day and experience it for yourself!

10/10 – Uitstekend

Carla

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I've stayed at Zed multiple times. The rooms are clean and inexpensive for a quick work trip. The hotel is undergoing renovations and I look forward to seeing to upgraded spaces.
1 nacht verbleven in januari 2024
Reactie van Emma op 3 feb 2024
Thank you for taking the time to leave a review, Carla. We can't wait for you to join us post-renovations. It's going to be pretty special!

8/10 – Goed

Shane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Staff
The staff was very friendly and helpful. They are doing renos and the new theme will be exciting.
3 nachten verbleven in januari 2024
Reactie van Emma op 3 feb 2024
Thank you for your kind words about our staff, Shane! We can't wait to welcome you back post renovation - it will be very exciting indeed!

10/10 – Uitstekend

João

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique place, nice and clean
1 nacht verbleven in januari 2024
Reactie van Emma op 21 jan 2024
Thank for the review, Joao! We hope to welcome you back again soon.

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
To me this hotel was the best it seems to encapsulate the victoria vibe, its super friendly the staff were all so pleasant, it seems like management really carecfor all its staff , the pool was nice and warm not hot but not cold a nice balance , the hot tub was nice and they have a cute waterslide also , but i lived that they had gifts in the room like a yoyo and some cute stickers ,, and the rooms are cute modern , i really enjoyed my stay thanks zed , hope to be back in the future soon , peace
1 nacht verbleven in januari 2024
Reactie van Emma op 13 jan 2024
Wow Scott, thanks for such an awesome review! We're so glad you enjoyed your stay and even happier that our staff left such a great impression. We can't wait to welcome you back soon!

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in januari 2024
Reactie van Emma op 13 jan 2024
Thank you for the review, Robert! We hope to welcome you back again soon.

10/10 – Uitstekend

Yaoyang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice
1 nacht verbleven in december 2023
Reactie van Hotel Zed Victoria op 15 dec 2023
Thank you for the 5 out of 5 rating! We really appreciate you staying with us and hope to see you again

10/10 – Uitstekend

Tessa

1 nacht verbleven in november 2023
Reactie van Hotel Zed Victoria op 15 dec 2023
Thank you for the 5 out of 5 rating, Tessa! We hope to welcome you back again soon.

8/10 – Goed

Allison

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Retro fun, bit noisy!
The retro vibe at Hotel Zed was super fun for my teen daughter and I on a little 3 night getaway to Victoria. Central location but not walkable to downtown. Waterslide, pool and hot tub were great! Room was cute and clean. Nice extras like a yo-yo and comic book. Beds a little worn and uncomfortable. Great value overall. Microwave and fridge nice to have but would prefer in room coffee over lobby. Only major caveat was be sure to have earplugs if you're a light or late sleeper. Highway noise was prevalent and our back window faced a school bus parking lot. So during school time expect the beeping of reversing buses around 8:30-9am. Still would recommend for fun and value! Will be excited to see again post-renovation.
3 nachten verbleven in november 2023
Reactie van Sarah op 20 nov 2023
Thank you for the detailed review, Allison! We look forward to seeing you again after the renos!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Sarah op 6 nov 2023
Thank you for rating us!

10/10 – Uitstekend

Gordon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and we would stay there again
2 nachten verbleven in oktober 2023
Reactie van Sarah op 6 nov 2023
Thank you for the awesome rating, Gordon!

8/10 – Goed

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Sarah op 6 nov 2023
Thanks for rating us, Henry!

10/10 – Uitstekend

Lonni

5 nachten verbleven in oktober 2023
Reactie van Sarah op 20 nov 2023
Thanks for rating us, Lonni!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van krysta op 24 okt 2023
Thanks for the 5 outa 5 review! We hope to see you again!

10/10 – Uitstekend

Rose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Kool place Staff was exceptional, We would return when back on the Island
1 nacht verbleven in september 2023
Reactie van krysta op 24 okt 2023
Rose , We are so glad you had a great time! We will see you again. Thank you!

10/10 – Uitstekend

Robert

1 nacht verbleven in oktober 2023
Reactie van Krysta op 12 okt 2023
Dear Robert, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Cheers,The Hotel Zed Team

6/10 – Redelijk

Jeremy

Positief: Netheid, personeel en service
Fun little hotel but the property could use some TLC. As much fun as the funky lipstick is the building's are definitely dated and in need of some renovations. The tiles in the bathroom are chipped and behind the funky facade you can see their is a need for some more deeper work to be done.
1 nacht verbleven in oktober 2023
Reactie van krysta op 25 okt 2023
Hi Jeremy,Thank you for the feedback. Spoiler alert we have started some much needed renovations and dare I say Hotel Zed is going back to the future. We do hope you give us another try once everything is completed!

10/10 – Uitstekend

heather anne

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable, good location, fabulous prices and wonderful staff! What is not to like!!!
1 nacht verbleven in oktober 2023
Reactie van Krysta op 12 okt 2023
Dear Heather Anne,Thank you for the glowing review! Please do come back and stay with us again.Our best,The Hotel Zed Team

10/10 – Uitstekend

Marieve

1 nacht verbleven in oktober 2023
Reactie van Sarah op 6 nov 2023
Thank you for the excellent rating, Marieve!

10/10 – Uitstekend

Patricia

1 nacht verbleven in oktober 2023
Reactie van krysta op 24 okt 2023
Thank you Patricia for the great rating!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Krysta op 12 okt 2023
Dear Michael,We very much appreciate you taking the time to review us and hope to see you again!Best regards,The Hotel Zed Team

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Voorzieningen
The yo-yo was fun, the comic book was a little too dark , I was hoping for a 50's or 60's style. The pool and hot tub was excellent , having the slide was nostalgic. I enjoyed the common area where they served free coffee and tea. You could listen to a record or two also. We will be back
2 nachten verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Thanks Anthony we are glad you were able to enjoy all our wonderful and unique amenities and look forward to your next stay with us!All the best,The Hotel zed Team

10/10 – Uitstekend

Amelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unique all
1 nacht verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Dear Amelia. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,The Hotel Zed Team

4/10 – Matig

Areeb's

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smelly - moldy room. Stay away
1 nacht verbleven in september 2023
Reactie van Sarah op 6 nov 2023
Hi Areeb, thank you for the feedback. We are so sorry to hear that we did not meet your expectations. Please feel encouraged to reach out if you would like to further discuss your experience. Thank you again.

2/10 – Ontzettend slecht

Kathleen

Positief: Netheid, personeel en service
Room was super small. Not even a chair to sit in. Pool right below with screaming kids up til 9:45 pm. Noisy neighbours yelling and slamming doors. Would never stay there again and would not recommend to friends. Price exceeds quality.
2 nachten verbleven in september 2023
Reactie van Sarah op 7 nov 2023
Hi Kathleen, We're very sorry to hear that Hotel Zed didn't meet your expectations. We appreciate any and all feedback, positive or otherwise, and will take your comments regarding the room size, noise, and amenities into consideration (we are undergoing a full renovation, so things will look a little different here pretty soon!) Thank you again.

2/10 – Ontzettend slecht

Tanya

Zakenreiziger
Negatief: Personeel en service, voorzieningen
Worst hotel experience ever. Do not stay here. Go a little further afield to an air bnb so that you can sleep and enjoy your life. This place is between a highway and a construction site and Kyle at the front desk is gross. Pile driving at 7am during the week. Saturday at 8am - a skillsaw in a room above me. NOT Awesome. Screenshot the photos for your Instagram and go somewhere else...It's not worth it.
Reactie van Sarah op 7 nov 2023
Hi Tanya, we're sorry to hear that you did not enjoy your stay. We appreciate the feedback.

6/10 – Redelijk

Nicholas

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It was meh
1 nacht verbleven in september 2023
Reactie van Sarah op 6 nov 2023
Hi Nicholas, we're sorry to hear that your stay was unremarkable. We are in the middle of a full renovation and would love to have you back once we've taken Zed back to the 70's!

8/10 – Goed

Veronica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel with a personality. Friendly and helpful staff. Far from downtown
1 nacht verbleven in september 2023
Reactie van Sarah op 12 okt 2023
Thank you for the review, Veronica!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Sarah op 12 okt 2023
Thanks for the great rating!

8/10 – Goed

Ian

The decor and vibe is very unique :)
1 nacht verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Hi Ian we are glad you enjoyed our unique vibe and hope to see you again soon!Cheer,The Hotel Zed Team

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
simple and clean
5 nachten verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Thanks Daniel for the great rating. We are very proud of our amazing housekeeping team that keep everything clean and tidy. We hope to welcome you back soon.Our best,The Hotel Zed Team

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really excellent staff and good quality, comfortable rooms with a funky feel! It was too far out of town for us to walk it, and the area felt a little “edgy” but the taxis were not expensive and very reliable (we used the relatively new Uber and also local taxis booked through the motel reception). We did think the walls and ceiling were a little thin so it could be a problem if you had noisier neighbours. It was a one night stopover for the ferry in the morning and was great for what we needed.
1 nacht verbleven in september 2023
Reactie van Sarah op 12 okt 2023
Thank you for the excellent review, Adrian!

10/10 – Uitstekend

Lokesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Krysta op 12 okt 2023
Thank you Lokesh for the great review. We hope to see you again!All the Best,The Hotel Zed Team

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My kids and i loved the vibe the hotel has. Pool was great, ping pong and bikes to use also helped pass the time.
3 nachten verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Thank you Lisa.We are glad you enjoyed some of the amenities, we hope to have you back in the future! Warm Regards,The Hotel Zed Team

10/10 – Uitstekend

Heecheol

1 nacht verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Thank you so much for the great review. We really appreciate you taking the time.Regards,The Hotel Zed Team

8/10 – Goed

marcella

1 nacht verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Dear Marcella.Thank you for taking the time to review us we appreciate your feedback.Cheers,The Hotel Zed Team

10/10 – Uitstekend

Carrera

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super cute property. I love all the colours and the retro vibes are fun. Staff were very welcoming and friendly.
1 nacht verbleven in september 2023
Reactie van Krysta op 12 okt 2023
Thanks Carrera.We are always glad to hear when guests enjoyed their stay. Please do come stay with us again.All the Best,The Hotel Zed team