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Beoordelingen van Muong Thanh Song Lam Hotel

5 out of 5
Muong Thanh Song Lam Hotel
13 Quang Trung, Vinh, Nghe An

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 38 van 117 beoordelingen" "
Gastenscore: 8 - Goed. 52 van 117 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 117 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 117 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 117 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

8,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

MASAE

2 nachten verbleven in januari 2024
Reactie van Nguyen Duc Hien, General Manager. op 29 jan 2024
Dear valued guest,Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience.Thanks & Best regards

8/10 – Goed

RIKA, Nakatsugawa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in december 2023
Reactie van General Manager. op 14 dec 2023
Dear valued guest,Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again, you will choose our hotels for staying ,we can give you a better experience.Thanks & Best regardsGeneral Manager.

4/10 – Matig

atsunori

2 nachten verbleven in december 2023
Reactie van General Manager. op 14 dec 2023
Dear valued guest,Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience.Thanks & Best regardsGeneral Manager.

6/10 – Redelijk

raymond

Positief: Netheid, personeel en service en voorzieningen
not quiet at all, very noisy Vietnamese MEN, about ten of them getting up at 04.30 and talking very loudly from one room to the other.
2 nachten verbleven in november 2023
Reactie van General Manager op 6 nov 2023
Dear valued guest,First of all, thank you so much for choosing Muong Thanh Luxury Song Lam to stay during your trip in Vinh. Your feedback is much appreciated and valuable for the hotel. We are also sorry for the inconvenience you have experienced when staying here. We hope that we will be able to have a chance to welcome you again with a better service and facility. Thank you and wish you health.Sincerely,General Manager

8/10 – Goed

Wan Jo

1 nacht verbleven in maart 2023
Reactie van General Manager op 16 mrt 2023
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

Huong Nam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van General Manager op 20 aug 2022
Dear Guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

4/10 – Matig

Thomas

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smelly rooms
(Not very often I do review but this needs one) Not very clean, rooms very smelly. People at reception not very eager to help and unfriendly. Definitely not 5 star. More like 2. Stay at the coast line instead
1 nacht verbleven in juni 2022
Reactie van General Manager op 20 aug 2022
Dear Sir, Greetings from Mường Thanh Luxury Song Lam Hotel, We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern. we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards,

6/10 – Redelijk

Seung hee

1 nacht verbleven in december 2021
Reactie van General Manager op 20 aug 2022
Dear Guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

8/10 – Goed

Manh

Reisde met familie
Positief: Netheid, personeel en service
Quá tải vào dịp tết
Vào kỳ nghỉ tết âm lịch nên khách rất đông. Khách sạn dường như quá tải nên việc tìm phòng đã đặt cho khách để check in và check in gặp nhiều vấn đề phiền toái. Tuy nhiên thì đây vẫn là KS tốt nhất thời điểm này tại TP Vinh.
1 nacht verbleven in februari 2022
Reactie van General Manager op 18 feb 2022
Chào Manh, Cảm ơn bạn đã đến sử dụng dịch vụ của Khách sạn và đóng góp ý kiến. Khách sạn sẽ ghi nhận và xem xét ý kiến của bạn về vấn đề này. Đồng thời cũng xin lỗi vì làm bạn chưa hài lòng. Mong bạn thông cảm. Hị vọng lần quay lại sau của bạn, Khách sạn sẽ phục vụ được tốt hơn. Một lần nữa, cảm ơn ý kiến đóng góp của bạn. Thân mến, Giám đốc khách sạn

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in februari 2021
Reactie van General Manager op 25 feb 2021
Dear Guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in februari 2021
Reactie van General Manager op 25 feb 2021
Dear Guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

10/10 – Uitstekend

Chih wei

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
值得推薦
非常棒，親切的服務
1 nacht verbleven in februari 2021
Reactie van General Manager op 25 feb 2021
Dear Chih Wei, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

8/10 – Goed

LI-YING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020
Reactie van General Manager op 4 dec 2020
Dear Li-Ying, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good.
2 nachten verbleven in juli 2020
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

LI-YING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2020
Reactie van General Manager op 6 jul 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

YOSHIHARU

1 nacht verbleven in mei 2020
Reactie van Hotel General Manager op 4 jun 2020
Dear valued guest, Thank you very much for your feedback. What a pleasure to read that you enjoyed your experience with us. We do hope to welcome you back in the near future! Best regards, General Manager

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another perfect stay at this fantastic hotel
3 nachten verbleven in maart 2020
Reactie van General Manager op 13 mrt 2020
Dear valued guest, Thank you very much for your feedback. What a pleasure to read that you enjoyed your experience with us. We do hope to welcome you back in the near future! Best regards, General Manager

6/10 – Redelijk

HELEN

Zakenreiziger
1 nacht verbleven in februari 2020
Reactie van Hotel Management op 7 mrt 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely,

8/10 – Goed

CJT

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good hotel in Vinh City. It has everything you need including a convenient restaurant and roof top bar. The staff tried hard to please but often food choices were not available. It would have been easier if I spoke better Vietnamese.
3 nachten verbleven in januari 2020
Reactie van Hotel Management op 19 feb 2020
Dear valued guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards Hotel Management

6/10 – Redelijk

Nicholas, San Diego

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Coming back for Tet holiday and stayed here for two nights. The staff is okay until one of the doorman trying to sell us their taxi service. It’s too overpriced. Half of the equipments at the gym broke down. As for the breakfast buffet, they have many selections but it can’t be compared to the food at 3 star hotel we stayed in Ha Noi.
1 nacht verbleven in januari 2020
Reactie van Hotel Management op 29 jan 2020
Dear Sir/Madam, Greetings from Mường Thanh Luxury Song Lam Hotel, We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern. we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards,

8/10 – Goed

KC, 埼玉県戸田市

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
普通に良かったと思います。朝食も美味しかったし、お湯もちゃんと出ました。場所も市内の中心部で、買い物、食事、仕事、観光にも便利でした。
1 nacht verbleven in januari 2020
Reactie van Hotel Management op 29 jan 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely,

8/10 – Goed

Helen

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a pleasant stay at the hotel. The staff was always helpful and willing to assist.
2 nachten verbleven in december 2019
Reactie van Hotel Management op 20 dec 2019
Dear Valued guest. Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

10/10 – Uitstekend

Piegel, ハノイ

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
宿泊は全般的に快適でした。お値段もこのグレードのホテルにしては、かなりリーズナブルでお勧めです。
1 nacht verbleven in november 2019
Reactie van Hotel Management op 16 dec 2019
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, Hotel Management

4/10 – Matig

CHIWON

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van General Manager op 20 aug 2022
Dear Guest, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
チェックイン時に部屋の空調が効いてるといい。
1 nacht verbleven in augustus 2019
Reactie van Hotel management. op 5 sep 2019
Dear valued guest, Thank you very much for your feedback. We do hope to welcome you back in the near future! Best regards, Hotel management.

10/10 – Uitstekend

SOLYI, 한국

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
굿굿굿
매우만족10점만점에10점 오토바이렌트하는곳이없었던것같은데그거빼고는모든부분에아주대만족. 이가격에너무넓고조식도맛있었고너무너무좋았어요.재방문시예약100% 호텔건너서울풋맛사지10,000원에아주베리베리굿 지하카지노에루프탑에아주좋아요.후회없을거예요.
2 nachten verbleven in augustus 2019
Reactie van Hotel Management op 14 aug 2019
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely,

6/10 – Redelijk

Anh

Positief: Personeel en service
Customers service is great however the room conditions is bad, since the room do not have sound block
3 nachten verbleven in juli 2019
Reactie van Hotel Management op 8 aug 2019
Dear Guest, Xin Chao, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Vinh city again , you will choose our hotels for staying ,we can give you a better experience. Thanks & Best regards

10/10 – Uitstekend

Thanh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very wonderful experience!
The staffs were very nice, helpful and professional. Hotel is great on everything. My husband had room service. He said the burger was tasty and delicious. My room has a beautiful view. I definitely will stay at this hotel again if I ever come here
1 nacht verbleven in juni 2019
Reactie van Hotel Management op 6 jul 2019
Dear Thanh, Thank you for your review and nice words about our Muong Thanh Luxury Song Lam. We appreciate your kind recommendation and we look forward welcome you to Muong Thanh Luxury Song Lam for another exquisite stay. Best regards, Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good and view from the room was splendid.
1 nacht verbleven in mei 2019
Reactie van Hotel Management op 6 jul 2019
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, Hotel Management

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
部屋もロビーも総じて綺麗でとても良い。Vinhでは一番のホテルと思います。
3 nachten verbleven in mei 2019
Reactie van Hotel Management op 6 jul 2019
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely,

10/10 – Uitstekend

Weien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
No hot water in shower 2nd day. Check in staff was very unfriendly, but other staff was good and helpful. Big beautiful hotel but rooms not being maintained well
2 nachten verbleven in april 2019
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you for your review. On behalf of Muong Thanh Luxury Song Lam hotel, I do apologize for your inconvenience during your stay with us. I also appreciate your feedback and let us know your experiences about our services. We hope that this experience will not impair your trust to our hotel and we could show you our improvements in the future. Sincerely, General Manager

8/10 – Goed

KUO-YEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

Durgesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Executive room has got the view
It was great with splendid view
1 nacht verbleven in maart 2019
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

JUNGA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
공항도 가깝고 시설이나 서비스가 좋아요 호텔 조식은 보통 정도이고 근처에 빅시마트가 있어 장보기는도 좋고 근처 은행에서 환전하기는 편해요
3 nachten verbleven in maart 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
整體住宿品質良好
衛浴設備稍嫌老舊，員工服務親切，臥床舒適，隔音尚可
1 nacht verbleven in januari 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Wang HO, 대한민국, 서울

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Irene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

OUJIN

Positief: Personeel en service, comfort kamer
조식뷔페
음식 때문에 많이 힘든데 이 호텔은 그래도 과일이나 야채가 먹을만 했어요
4 nachten verbleven in december 2018
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

HC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
交通量が多い通りに面していますが，落ち着いた雰囲気でくつろげるホテルでした。
3 nachten verbleven in december 2018
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good place to stay, convenient
A comfortable stay
2 nachten verbleven in oktober 2018
Reactie van General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2018
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

匿名

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Han jin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018

8/10 – Goed

Tinh Xuan

Positief: Netheid, personeel en service en comfort kamer
Best you can find in Vinh
The best hotel you can find in center of Vinh. The room is spacious. The downside is they don't have air condition in the hallway and also they only give you one room key card so every time you go out and in again you have to restart the air inside which can take a while.
2 nachten verbleven in juli 2018
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

10/10 – Uitstekend

Doubleus, Seoul, Korea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
High and Luxurious Hotel
Very nice hotel with a view, close to the park, shopping center and restaurants
1 nacht verbleven in augustus 2018
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager

8/10 – Goed

Nori, Japan

Positief: Personeel en service, comfort kamer
室内に髪の毛が多く落ちていました。 床の清掃（特にバスルーム）が不十分
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van Hotel General Manager op 3 aug 2020
Dear guest, Thank you very much for your compliment on our service. We look forward to welcoming you back in the not too distant future. Yours sincerely, General Manager