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Beoordelingen van Citrus Waskaduwa

4.5 out of 5
Citrus Waskaduwa
No. 427 Samanthara Road Kuda Waskaduwa, Wadduwa

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 20 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 57 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ruth

Positief: Netheid, personeel en service en comfort kamer
Het is gewoon. Een goede lokatie. En goede kamers. Vriendelijk personeel. Goede keuken. Zwembad. is prima. Om bannen te zwemmen De tuin is groot en netjes en goed onderhoud. Greeting ruth and Sawitrie.
20 nachten verbleven in december 2023

8/10 – Goed

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een 8
Prima Wij zijn daar voor De 4 keer en het is goed geweest zo als altijd
21 nachten verbleven in december 2022
Reactie van AP op 21 feb 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 sterren
Over het algemeen een goed hotel de ligging is erg goed wel wat ver van de stad 5 km Mooi goed onderhouden zwembad Het eten is goed zo wel het ontbijt en lunch men is vriendelijk en behulpzaam het internet is wel aan verbetering toe voor al in de kamers is het probleem traag en geen verbinding als het druk is in het hotel Nette tuin
14 nachten verbleven in december 2018
Reactie van Manager op 6 feb 2019
Dear Valued Guest, Thank you for sharing your experience with the community following your recent stay with us. We are delighted you enjoyed your stay and our facilities. We hope you will visit us again on a possible future visit. Thank you

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 Nacht auf der Durchreise...
Hotel hat die besten Tage hinter sich! Leider wird hier kein Wert auf die Instandhaltung der Anlage gelegt. Das Essen im Hauptrestaurant war ok (kleines selbstbedienungs Buffet) aber kein Vergleich zum sonst sehr guten Essen in Sri Lanka. Wir verbrachten eine Nacht dort und waren froh, als wir diesen Ort wieder verlassen durften.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Magnus

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van AP op 19 mrt 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Stig Ole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Deilig getaway rett sør for Colombo
2 nachten verbleven in mei 2022

6/10 – Redelijk

Pushpavaly

Front office staff needs to know how to welcome guests. They think they are the owner of the hotel..
3 nachten verbleven in maart 2020

8/10 – Goed

Sarbest

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big and good !
Veldig fint og stort hotell. Passer ganske greit for familie eller par. Hotellet er rett ved stranden eller så kan du bruke bassenget som er stort også. Anbefaler hvis du har tenkt til å slappe av
2 nachten verbleven in januari 2020
Reactie van Manager op 11 jan 2020
Dear valued guest Thank you for sharing your experience with the community We hope to welcome you back soon

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Lay out of hotel ill conceived All the rooms were on one side of the reception along long corridors. if you are unfortunate to be given a room at the end of the hotel it means a long walk.And the corridors become flooded with heavy rain making it a slippery slope.We had a function in the Sky Lime hall which was outside the hotel with no toilet facilities or cloak room.Though there was a path leading to this hall it was not covered and we all got wet getting to the hall.Being a week end the hotel was full of locals and there was no room for us in the pool!
1 nacht verbleven in oktober 2019

8/10 – Goed

mrs c

Reisde met familie
Positief: Comfort kamer
There was no toilet paper in the room. We had to request several times before we got it. The sink was blocked.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location,The staff and service excellent . The food and service at the restaurant superb.All in all we could definitely say this was one of the best holidays we had and we were so sad to leave.Nothing was too much for the staff and they delivered it with a smile. .
14 nachten verbleven in juni 2019
Reactie van Manager op 8 jul 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back soon Thank you

2/10 – Ontzettend slecht

Tarun, India

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pathetic service, room condition is worse even than a 1 star hotel. I did a prepaid booking, if it was a postpaid i would have never stayed at this pathetic hotel.
2 nachten verbleven in juni 2019
Reactie van Manager op 19 jun 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We apologize for the inconveniences caused. Your comments have been highlighted to the teams at Citrus Waskaduwa. We apologize for any inconveniences caused. Thank you

10/10 – Uitstekend

SureMan, USA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Value for money, direct access to beach, friendly staff
1 nacht verbleven in mei 2019
Reactie van Manager op 11 jun 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We hope you will visit us again in the future again. Thank you

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for the second time in nearly five years. Nice place. Friendly staff. The property shows signs of age, but still in good condition.
1 nacht verbleven in april 2019
Reactie van Manager op 6 mei 2019
Dear Valued Guest Thank you for sharing your experience with the community. We hope to welcome you back soon

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in april 2019
Reactie van Manager op 21 apr 2019
Dear valued guest, Thank you for sharing your experience with us. Thank you

8/10 – Goed

Melisa

Positief: Personeel en service
Service was good,but the room condition was not so good a bit old and the wall moldy.
4 nachten verbleven in februari 2019
Reactie van Manager op 6 mrt 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad you enjoyed your stay with us. Also, thank you for your constructive criticism. This will be highlighted to the relevant operational teams. Thank you

8/10 – Goed

Ann-Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wi-fi was really poor. But they helped us with a router in our room. Breakfast was cheap.
3 nachten verbleven in februari 2019
Reactie van Manager op 17 feb 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We are currently working on fixing the wifi issue at our property. We apologize for any inconveniences caused as a result of this. We hope to welcome you soon at our property. Thank you

10/10 – Uitstekend

Marlon

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Good hotel. We will revisit soon just filling in the space to make up the 50 characters
2 nachten verbleven in februari 2019
Reactie van Manager op 16 feb 2019
Dear Vaued Guest, Thank you for sharing your experience with us. We hope to welcome you soon. Thanks

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in februari 2019
Reactie van Manager op 2 apr 2019
Dear Valued Guest Thank you for sharing your experience with the community.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2019
Reactie van Manager op 2 apr 2019
Dear Valued Guest Thank you for sharing your experience with the community.

10/10 – Uitstekend

Zaf, Canada

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our week long stay at Citrus. It was beautiful. The rooms were clean and comfortable. We had a great view of the ocean and the gardens. The amenities were excellent. The food was amazing. We booked all inclusive which we highly recommend. Not only does it include breakfast, lunch and dinner, it also included several alcoholic and non alcoholic beverages! The staff was wonderful. We give this hotel a big thumbs up!
6 nachten verbleven in januari 2019
Reactie van Manager op 9 feb 2019
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad you had a memorable stay with us. We will surely pass on your kind message to the staff at Citrus Waskaduwa. We hope to welcome you back soon. Thank you

8/10 – Goed

Elena

Positief: Netheid, personeel en service
10 nachten verbleven in januari 2019
Reactie van Manager op 28 jan 2019
Dear Valued Guest, We are glad to see the sentiments you have shared followed by your recent stay. We hope to welcome you back soon!

8/10 – Goed

Geverifieerde reiziger

Good
1 nacht verbleven in oktober 2018
Reactie van Manager op 26 nov 2018
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you back soon. Thank you

8/10 – Goed

Shadir

Nice and clean hotel with friendly staff
Pleasant and enjoyable stay
1 nacht verbleven in september 2018
Reactie van Manager op 17 sep 2018
Dear valued Guest, Thank you for sharing your experience with the community. We hope to welcome you soon. Thanks

6/10 – Redelijk

Raj, Seattle, WA

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Open areas, lounges, access to beach and the large lawn area. Food is excellent. Shout out to the wait staff at Lemon Sun restaurant especially Nishan. All a shout out to Nilan managing the pool area.
3 nachten verbleven in augustus 2018
Reactie van Manager op 8 aug 2018
Dear Valued Guest, Thank you for sharing your experience with the community. We are glad that you had an enjoyable stay at Citrus Waskaduwa. We hope to welcome you back soon. Thank you

8/10 – Goed

Viyani, Rwanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2018
Reactie van Manager op 24 jul 2018
Dear Valued Guest, Thank you for sharing your experience with the community. We hope to welcome you soon. Thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Manager op 9 mei 2018
Dear Valued Guest, Thank you very much for sharing your experience with the community. Thank you

10/10 – Uitstekend

Nirosha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to relax!
It was amazing! Loved the food and the variety at the buffet. Clean and comfortable rooms.
1 nacht verbleven in juni 2017

8/10 – Goed

Shamsher B

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, lovely staff, just a little out dated.

8/10 – Goed

SALAHEDDIN

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bathroom
You could hear people in the bathrooms from the other floors because of the opening through the glass doors. You also got the smell of cigarette smoke from the opening when people were smoking in their rooms from above and below us. When we called the front desk about it , they reacted right away and very positively.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel with a sea view...
Very spacious rooms.Delicious food. But need to change the mattress, not comfortable and it is placed in very low level.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, clean and friendly hotel
We spent an amazing holiday at Citrus Hotel. The personnel is very friendly and accommodated our requests. Since we found Sri Lankan food too spicy, the hotel kindly prepared special (and delicious!) meals for us. The buffet offers a wide variety of options. Both the hotel and the grounds are very spacious and although the place was fully booked, it did not feel crowded. I particularly enjoyed using the gym which is well equipped and the big swimming pool. I strongly recommend the place. We were well taken care of and enjoyed our break!

10/10 – Uitstekend

Kaze, 東京

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
オーシャンビューのホテル
海沿いであったりオープンな環境のため、人によっては虫や汚れを気にする人もいるかと思いますが、ほとんど気にならないレベルかと思います。オーシャンビューが気持ちよく、ホスピタリティも良いホテルです。

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very well-run large beach hotel
The staff are very friendly and attentive but not overly so. The room we stayed in was very spacious and clean. The pool is a good size and the cocktails we tried were delicious! The buffet had some unusual dishes and the food was tasty albeit a little on the expensive side.

8/10 – Goed

Anjalee, Sri Lanka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Pleasant Stay...
We went to Citrus Waskaduwa for our Anniversary, and the stay was a pleasant one. From check-in to check-out, everything was so organized and smooth. Staff were very friendly and always helped us in every possible manner with a smile. The rooms were very spacious and comfortable. The buffet was fine but not up to expectations, being too costly compared to the selection. The main bar was classy and we had a great time there. However, the pool bar and the pool area was a bit annoying as people were behaving inappropriately, shouting and wearing inappropriate attire. (T-shirts in the pool)

10/10 – Uitstekend

ARVIND

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice hotel on the Sri Lankan west coast
Great location, wonderful warm pool, freindly and nice staff, good food in the restaurant (both buffe, menu and breakfast) and drinks. Location next to the beach (mostly red flag though) The hotel had a nice spa and a small but ok gym. Nice to use the sun beds in the garden where the breeze cooled you down for a bit. Really recommend it. The will make a total renovation may-oct 2016

10/10 – Uitstekend

mk, Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, very airy.
It was a beautiful property, very airy, don't feel crowded.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quality of food needs significant improvement.

4/10 – Matig

Adil

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
ازعاج جداً لوجود صاله حفلات وكل يوم حفله والصوت الى الغرف المطعم يكثر في الذباب والاطلاله جداً تعبانه بعيد جداً عن البحر

6/10 – Redelijk

Ana, Stockholm

Positief: Personeel en service
Negatief: Netheid
På gott och på ont
Staff generally very friendly and the restaurant very good. The hotel's location in a quiet and secluded location makes it difficult communications with other places. The beach has strong waves making it difficult to swim in the sea. The facilities are good but a little sloppy and room cleanliness is not good.It lacks a good organization and offer for tours. The very clean pool and well kept gardens were a nice place to relax and unwind.

8/10 – Goed

Fanny, Sweden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Långt borta men väldigt fint
Bra ställe, men låg väldigt avsides! Vi var endast på hotellet, som i sig var mycket bra!!!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
적당히 지나가는 호텔로...
객실은 괜찬았고, 아침,저녁이 뷰페인데 종류가 다양하지않고 중국인들을위한 식사메뉴가 많았다.

8/10 – Goed

zeeshan

Positief: Netheid, personeel en service en comfort kamer

10/10 – Uitstekend

zeeshan, uae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
more than expected
More than expected. After seeing many negative reviews. We had nothing negative to say the hospitality was fabulous. Food was average and rooms were splendid.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

clutch, abu dhabi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beachfront hotel-reasonable distance from Columbo
Staff were welcoming and friendly. Breakfast buffet catered to Asian crowd but plenty else to eat.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
I was in the hotel for 8 nights & 9 days. Excellent location, beautiful hotel, Nice view and just perfect for a holiday. The staff were very friendly and always smiling and welcoming; greeting me everytime they would see me. Especially Danura was helping me throughout my stay in the hotel starting from the very first day, Breakfast buffet was awesome. The food was excellent - fresh and lots of variety. It is a well-balanced internal first class breakfast and I did enjoy having all variety of typical Sri lankan food which I missed a lot as I live overseas. I should mention Room service as excellent condition as well. If you are looking for a swim, pool is long and wide and well maintained. All the rooms face the ocean and the view is magnificent from the balcony. They have a small table in the balcony too. The rooms are comfortable, big enough for two people and may even be enough for a third one. There is a big TV to lay and watch as well. I asked for Ambulthial Fish to bring back to Sydney , Danura organised that for me even without thinking twice ,and I really admire the way he did it . I will recommend this hotel to whoever wants a nice relaxing holiday in Sri Lanka. I’ll be going there again for sure, I got a very good rate for a 5 star hotel. This time I had gone alone, but next time I’ll be going with my husband and kids! Akila and Ranwala voluntarily asked me whether I need any help. It was nice to see such a great human qualities.