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Beoordelingen van Petra Aretas Hotel

2 out of 5
Petra Aretas Hotel
Tourism St., Wadi Musa, Ma'an Governorate

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 123 van 158 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 158 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 158 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 158 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 158 beoordelingen" "

9,6/10

Netheid

9,8/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kim Jasmin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Uyen

Reisde met familie
Positief: Personeel en service, comfort kamer
Good hotel for budget travelers .
The room was ok, but clean. The service was excellent. Whatever you need they will try to help. Over all I was happy with the stay. Will most likely stay there again if I’m in the area.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Ramesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, 5 mins walk to petra. staff very helpful and guided us on petra visit. will recommend this place any day.
2 nachten verbleven in december 2023
Reactie van Zain op 2 jan 2024
Dear Ramesh,Greetings from our team Thx for your FeedbackWe hope to see you again Kind regards Zain

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is centrally located and within walking distance to restaurants, shopping and attractions. The hotel was easy to find and the parking was good. The rooms are a little dated, but a good size, very clean and comfortable. I would like to give a huge shout out to Zain. When we arrived, Zain was very kind, accommodating and gave us recommendations on the best way to see Petra with the limited time we had in the area. Had it not been for Zain, we would not have seen everything we wanted to see and our trip would have been a bit disappointing. Thankfully we listened to Zain's recommendations and got everything we wanted and more from our time in Petra. Zain also made the best American style coffee I have ever had. Zain is a huge asset to the hotel and if you are checking in and have the pleasure of meeting Zain, please pass along a "hello" from us.
1 nacht verbleven in november 2023
Reactie van zain op 19 dec 2023
Dear Jessica,Greetings from our teamthx a lot for your feedbackthx for your kind words we hope to see you again best wishes kind regardsZain

10/10 – Uitstekend

LIONEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel, near the Petra visitor center. Very nice and caring staff, took very good care of us, thank you. Breakfast at the top. Highly recommend.
3 nachten verbleven in december 2023
Reactie van Zain op 1 jan 2024
Dear Lionel,Greetings from our teamThx a lot for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the Petra Visitor Centre. This is a lovely hotel with friendly, helpful staff. The breakfast is really good. The dinner at the property is nice and reasonably priced.
3 nachten verbleven in november 2023
Reactie van Zain op 29 nov 2023
Dear Sarah,Greetings from our team Thx a lot for your feedback We hope to see you again Enjoy with your life Best wishes Zain

10/10 – Uitstekend

Isabelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So close to Petra!
Excellent hotel for a visit to Petra.
2 nachten verbleven in november 2023
Reactie van Zain op 12 nov 2023
Dear Isabelle,Greetings from our team Thx for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

Randall

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value for money; very close to Petra main entrance. Owner and staff were very friendly and helpful. Hotel breakfast was terrific. Other meals were quite reasonable in a location where everything for tourists is pricey because that is the only local business. Room was clean, comfortable and fully functional. Anything we needed, they provided. We enjoyed our stay and would stay there again.
Reactie van Zain op 6 nov 2023
Dear Randall,Greetings from our team,Thx a lot for your feedback We hope to see you soon Best wishes Zain

10/10 – Uitstekend

Romane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent emplacement, personnel sympathique je recommande
2 nachten verbleven in november 2023
Reactie van Zain op 4 nov 2023
Dear Romane,Greetings from our team Thx a lot for your feedback We hope to see you again Kind regards Zain

4/10 – Matig

Anis

Reisde met partner
Negatief: Netheid, voorzieningen
Room was dirty and washroom very inconvenient.
1 nacht verbleven in september 2023
Reactie van Zain op 30 okt 2023
Dear Anis,Greetings Thx for your feedback I think there is a misunderstanding cuz our hotel is cleanAll our guests were happy with our hotel Anyway,we hope to see you again soon Kind regards Zain

10/10 – Uitstekend

payal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service and hospitality
While this may be a two star hotel, the level of service is beyond 5 star. The staff at this small hotel are absolutely amazing! They provided very helpful info and went above and beyond to make sure mother and I were comfortable. After a full day at Petra, they saw how tired and sore we were so they made us a hot oil with herbs to rub on our legs and back. They offer laundry and an on-site dinner. They were accommodating to our dietary needs. Rooms are simple but function for what you need - comfortable bed and good shower. Also very clean! I cannot say enough good things about the people who run this hotel!!!
2 nachten verbleven in oktober 2023
Reactie van zain op 27 okt 2023
Dear Payal,thx a lot for your great feedbackreally we hope to see you again we were very happy to see you kind regardszain

10/10 – Uitstekend

Masafumi

2 nachten verbleven in oktober 2023
Reactie van Zain op 25 okt 2023
Dear Masafumi,Greetings Thx for your feedback We hope to see you again Kind regards Zain

8/10 – Goed

Fraja

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, only 7min walk to petra entrance (although up a hill) and parking available too. Room was fine, bathroom a little small but absolutely fine for us for one night. The only thing I will say is reception caused a lot of unnecessary stress and confusion for no reason by giving us incorrect information. First of all they told us we couldn't do the treasury and monastery in one day, that it'd take 12hrs and it was impossible, and kept trying to convince us to go in through the back entrance and paying for a taxi/driver. Fortunately, we stuck with our well-researched plan and we were able to do it all at a steady pace in 8hrs. It's a lot of walking and steps don't get me wrong but we are young and able - this just caused a lot of worry and last-minute researching when we could have been enjoying ourselves in wadi musa. They also told us it didn't open until 6:30AM when everywhere else said 6AM, again we chose not to listen and were glad we didn't as it meant we were one of the first through the doors at opening. It just felt like they were trying to get us to stay (and pay) for breakfast telling us no shops would be open to pick up food at that time, which again wasn't true, there was a 24hr store 2mins from the entrance where we picked up snacks to last us the day.
1 nacht verbleven in oktober 2023
Reactie van zain op 23 okt 2023
HelloDear Fraja,thx for your feedbackI think there is a mistake cuz, breakfast is already included, you should not pay anything also, Petra oper between 6:00 am and 6:30 amThat's why we told you to go at 6:30 so that the gate is openabout the back entrance, we told you that easier and faster for you, just advice for youabout the taxi, actually the taxi from outside for the private office there are a lot of people happy about this adviceanyway, we hope to see you again kind regardszain

8/10 – Goed

Ahsan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about the hotel is great specially the staff. Parking was plenty. Breakfast was ok (keep expectations very low as this is a 2 star property). There's only 1 improvement arrea and that's the toilet which needs massive improvement: 1. Towels are worn out. Need to buy towels every few months 2. Toliet needs new grouting and better cleaning in shower area Last tip, Petra is a tourist spot so expect less value for money specially when it comes to accommodations
1 nacht verbleven in oktober 2023
Reactie van Zain op 19 okt 2023
HelloDear Ahsan,Thx a lot for your feedback We hope to see you again Kind regardsZain

6/10 – Redelijk

Tine

1 nacht verbleven in oktober 2023
Reactie van Zain op 19 okt 2023
Dear Tine,Thx for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

Shannon

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk clerk was amazing! She gave us some tips for hiking Petra from the backside to the front which worked great! Having hiked Petra before from the front this allowed us to see another side and saved us on time. The hotel was simple and clean with great staff! Will stay here anytime we come to the area!
2 nachten verbleven in september 2023
Reactie van Zain op 15 okt 2023
Dear Shannon,Thank you so much for your feedback We hope to see you again Kind regards Zain

2/10 – Ontzettend slecht

Caio

1 nacht verbleven in oktober 2023
Reactie van zain op 15 okt 2023
excuse meyou never came to our hotel, how could you give us a bad review anyway ,thx a lot for your feedbackzain

10/10 – Uitstekend

mario

Great location Friendly Staff
1 nacht verbleven in september 2023
Reactie van zain op 28 sep 2023
thx a lot for your feedbackkind regardszain

8/10 – Goed

Michael, Charlton

Reisde met familie
Positief: Personeel en service
I had read the reviews and had to laugh when I saw the grey towels. No safe in room, phone didn’t work, sheets were scratchy and the room was dated in style. We loved the people that work there especially Zain who was always willing to help us and give suggestions when asked. The breakfast was slim pickings and the water in the shower was cold. We were told they never run out of hot water but they did the two days we were there. Water is solar heated so when it gets dark it stay cool until the sun is up!
Reactie van zain op 23 sep 2023
dear Michael,thx a lot for your feedbacksorry for everythingwe hope to see you againyou are a beautiful kind regardszain

2/10 – Ontzettend slecht

Donald

Don’t let the pictures on the website fool you. Ever experience a toilet sitting partially in the shower? Shower curtain was short causing water to spill over. Towels old and stained. Two of the nightlights were not working as well as the phone. The list goes. I moved out that night
4 nachten verbleven in september 2023
Reactie van zain op 21 sep 2023
thx for your feedbackI think there is a misunderstanding cuz our rooms it's a very good and cleanabout the towels, it's new and cleananyway, we hope to see you again kind regardszain

10/10 – Uitstekend

Lina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Zain op 21 sep 2023
Thx a lot for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

John

1 nacht verbleven in september 2023
Reactie van zain op 19 sep 2023
dear John,greetings from our teamthx for your feedbackwe hope to see you again soonkind regardszain

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van zain op 16 sep 2023
thanks a lot for your feedback we hope to see you again kind regardszain

10/10 – Uitstekend

Ali

1 nacht verbleven in september 2023
Reactie van zain op 15 sep 2023
thx for your feedbackwe hope to see you againkind regardszain

10/10 – Uitstekend

Kevin, Ridgewood

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Petra. Great for an overnight stay.
1 nacht verbleven in augustus 2023
Reactie van zain op 30 aug 2023
thx for your feedbackwe hope to see you again kind regardszain

6/10 – Redelijk

Paolo Giorgio

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van zain op 28 aug 2023
thx for your feedbackkind regardszain

10/10 – Uitstekend

Ingrid

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is too small and needs renovation. It’s in the center and 10 minutes walking to Petra entrance. I have to say that the chef who was the person who welcomed us it’s a really nice person. He treated us really really well. I forgot his name
1 nacht verbleven in augustus 2023
Reactie van Zain op 24 aug 2023
Dear,Greetings Thx for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Zain op 20 aug 2023
Greetings Thx for your feedback We hope to see you again Kind regards Zain

10/10 – Uitstekend

Dabney

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Petra Aretas hotel was great. Very clean. Super friendly and helpful staff. Really convenient (a few hundred meters) to the Visitor Center. A great choice for a Petra hotel.
1 nacht verbleven in augustus 2023
Reactie van zain op 16 aug 2023
Thx for your feedback we hope to see you againkind regardszain

10/10 – Uitstekend

Younghee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall our stay at Petra Aretas Hotel was extremely satisfactory. The breakfast was nice and was served promptly at 6 am. We were able to go visit Petra right after breakfast and beat the crowd. In fact, we parked our car at the hotel and walked to the Petra Visitor Center. Both the owner and the staff were genuinely friendly and helpful. We enjoyed our stay at Petra Aretas.
1 nacht verbleven in juli 2023
Reactie van zain op 2 aug 2023
thx for your feedbackwe hope to see you againkind regardszain

8/10 – Goed

Sasha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is the reason why I booked this hotel..it is 5 minutes walk to the main entrance to Petra and the bus terminal. The staff and managers were very nice and helpful. Breakfast was average.
1 nacht verbleven in juli 2023
Reactie van ZAKI op 24 jul 2023
greeting from petra aretas hotelthx a lot for your feedbackwe hope to see you again kind regards

8/10 – Goed

Faris

1 nacht verbleven in juli 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

8/10 – Goed

lalada

2 nachten verbleven in juni 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a wonderful place to stay while visiting Petra. Staff is outstanding and made us feel so at home.
1 nacht verbleven in juni 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

10/10 – Uitstekend

ALDO, Santa Ana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es una excelente opción gente muy familiar y dispuestos a complacer los gusto, Mojo el bell Boy muy amable y con gran humor… super recomendable
2 nachten verbleven in juni 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

10/10 – Uitstekend

Don

1 nacht verbleven in juni 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

10/10 – Uitstekend

Elijah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay! Incredibly friendly staff made us feel very welcome and safe, walking distance from many restaurants and of course the Petra visitor center. Highly recommend
1 nacht verbleven in juni 2023
Reactie van Hussein op 25 jun 2023
Dear Elijah, Our very warm greetings from all of us here at Petra Aretas Hotel! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

8/10 – Goed

lalada

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good service..,but room so tiny, not so comfortable..
2 nachten verbleven in juni 2023
Reactie van Hussein op 25 jun 2023
Dear Lalada, Our very warm greetings from all of us here at Petra Aretas Hotel! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

2/10 – Ontzettend slecht

JOON MO

2 nachten verbleven in juni 2023
Reactie van ZAKI op 17 jul 2023
warm greetings from Petra Aretas Hotel thx for your rates we hope to see you again kind regards

10/10 – Uitstekend

Anna

1 nacht verbleven in mei 2023
Reactie van Hussein op 19 jun 2023
Dear Anna, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

Jung Yeol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Gene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice in a good location. Easy and short walk to the Petra entrance. Very friendly and helpful staff.
1 nacht verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear Gene, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

Maxime

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Idéal pour visiter Petra
Hôtel idéal pour visiter Petra A 5 min de la porte d’entrée Porche de Tourist Street pour les restaurants Le personnel est très accueillant et arrangeant Le petit déjeuner et les chambres sont correctes
2 nachten verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear Maxime, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

CECILIA H

2 nachten verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear Cecilia H, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

Cornelia

3 nachten verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear Cornelia, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful experience. We were greeted by the owner and staff. They were friendly and helpful and offered a well appreciated welcome drink. Breakfast was terrific and there are lots of restaurants within walking distance as is the Petra visitor centre.
1 nacht verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear Paul, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Hussein op 17 jun 2023
Dear, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards

6/10 – Redelijk

Jadd

1 nacht verbleven in mei 2023
Reactie van staff op 17 jun 2023
Dear Jadd, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you for sharing your stay at our hotel. We highly anticipate your return, hopefully, it will be in the very near future. best regards

6/10 – Redelijk

Carrie

1 nacht verbleven in mei 2023
Reactie van Hussein op 10 mei 2023
Dear Carrie, Our very warm greetings from all of us here at Petra Aretas Hotel ! Thank you very much for sharing your stay at our hotel and I am very glad to read that you really enjoyed your time with us. We always feel rewarded when our guests acknowledge and appreciate the efforts we put into our services which even inspire us to be better. We highly anticipate your return, hopefully, it will be in the very near future. best regards