6/10
I organised a one night stay over the weekend for my partners birthday. I requested a cheese platter upon arrival along with a bottle of sparkling be delivered to the room upon arrival. The cheese was in the fridge (we weren’t told) so I had to follow up with reception. There was also no cutlery with the cheese for us to use. My partner had to go downstairs and grab a knife. No ice bucket for the wine.. so it was room temperature. Not the welcoming or surprise I wanted for my partner. Further I also requested a birthday candle for my partners dessert at dinner in the hotel restaurant (prior to making the booking) hotel staff confirmed via email this would be accommodated. The hotel failed to deliver. The service at reception was really bad no one at reception and when I rang the mobile number the lady was seemed upset because I bothered her. Overall not the stay I was hoping for.
Darshi
1 nacht verbleven in juni 2025