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Beoordelingen van The LINE Hotel DC

4.5 out of 5
The LINE Hotel DC
1770 Euclid Street NW, Washington, DC

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 605 van 918 beoordelingen" "
Gastenscore: 8 - Goed. 195 van 918 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 918 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 918 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 918 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Paul

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible noisy
Stayed for 2 nights in upgrade studio on the top floor, looking out at the converted church entry building. Be aware, the windows are not constructed properly to keep out the extreme loud noise of outside huge ventilator units. Complaint both nights, no follow up. For (crazy) pricing of almost 700 dollars a night, a bad night sleep. At check out they waived me the extra resort fee of 25 dollars for 1 night, what an insult. Dont stay here ! There are so many better options in DC.
2 nachten verbleven in oktober 2019
Reactie van Ismatu D. - Guest Experience Coordinator op 22 okt 2019
Hi Paul - thank you for the review. We apologize for any inconvenience you experienced during your stay and hope that you give us another chance to show you what the LINE DC has to offer. Please reach out to our Guest Experience team, we would love to continue this conversation offline.

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really appreciated how helpful the staff was with suggestions for enjoying the area around the hotel and how to use public transport to get around DC.
5 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Lakisha

Reisde met een groep, Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This hotel charged me for the ENTIRE mini bar! I had to dispute this with my credit card because the hotel management seems to be convinced that I took everything from the mini bar simply because the housekeeping staff documented it. I didn’t take a single thing from the mini bar. Word to the wise, have the staff remove the mini bar items upon check in!
4 nachten verbleven in maart 2024
Reactie van FOM op 29 apr 2024
We appreciate your business and your feedback. I understand that you disputed the minibar charges and Management removed them right away. Thank you for choosing Line DC. Hope you come again.

4/10 – Matig

ROBERTO

Negatief: Personeel en service
3 nachten verbleven in april 2024
Reactie van FOM op 23 apr 2024
Please contact the hotel directly and ask for the Front Office Manager so that we can discuss your concerns regarding your recent visit. Thank you.

10/10 – Uitstekend

Byron D

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great hotel but homeless were numerous in the area
2 nachten verbleven in april 2024
Reactie van FOM op 22 apr 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff! Great, well appointed rooms. Bar and restaurant staff and food were amazing!
2 nachten verbleven in januari 2024
Reactie van FOM op 22 apr 2024
Thank you for your %-Star review and positive feedback. We look forward to seeing you again in the future.

8/10 – Goed

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van FOM op 22 apr 2024
Thank you for your 4-Star review

10/10 – Uitstekend

Heather, Gilbert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a fabulous hotel in the heart of Adams Morgan. The property is upgraded, the restaurants are wonderful and there’s always a good vibe. RICARDO was Amazing! My tv locked up right at bedtime, I couldn’t turn it off and he came up to reset the tv. *if you want to be right next to a metro it’s not an ideal choice but the redline was only 10-15 minute walk and the green line is in walking distance
3 nachten verbleven in april 2024
Reactie van Front Office op 13 apr 2024
Thanks so much for your 5 - star review , we greatly appreciate it! We will be sure to tell Ricardo about your feedback!

10/10 – Uitstekend

Brendan

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Front Office Team op 12 apr 2024
Thanks so much for your 5 Star review! We greatly appreciate and we're so happy you had a great stay with us.

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great! Professional and courteous! Food and room were awesome!
1 nacht verbleven in maart 2024
Reactie van Front Office Team op 6 apr 2024
Thanks so much for your 5- Star review!

10/10 – Uitstekend

Yang

3 nachten verbleven in april 2024
Reactie van FOM op 29 apr 2024
Thank you so much for your 5 Star Review.

10/10 – Uitstekend

Tyneshia

2 nachten verbleven in maart 2024
Reactie van FOM op 22 apr 2024
Thank you for your 5-Star review.

10/10 – Uitstekend

KRISTIN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for walkable outings. Great neighborhood feel. Love the fact we can bring our dog with us. Staff is attentive. Good vibes all around.
2 nachten verbleven in maart 2024
Reactie van Front Office op 6 apr 2024
Thanks so much for your 5- Star review!

8/10 – Goed

Kyah

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 1 apr 2024
Thank you for your 4 - Star Review. We truly appreciate your business.

10/10 – Uitstekend

lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay. The neighborhood is amazing and fun to walk and the hotel has such a cool vibe. The main floor is a super place to dine, have a coffee, meet up with friends, work or just hang out.
2 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 25 mrt 2024
Thank you for your positive feedback, we really appreciate your business. Have a great day.

8/10 – Goed

Joel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot. Wonderful building and style. Convenient access to restaurants, transportation and entertainment in the area. Hotel bar is great. Would be great to have complimentary water in the room. This is inexpensive compared to the hotel price and so helpful.
1 nacht verbleven in maart 2024
Reactie van Ceda Johnson op 20 mrt 2024
Thank you for your 4- Star Review. We appreciate your feedback. Our apologies for not having the complimentary water during your stay. We do offer it, thank you for letting me know that you didn't receive it. Please come again and thank you.

2/10 – Ontzettend slecht

Samantha Cannon Leighton

Negatief: Netheid, personeel en service
4 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 20 mrt 2024
We appreciate your business. Please reach out to the hotel directly to inform us of your recent visit. I look forward to hearing from you. Thank you.

10/10 – Uitstekend

Mahlet

2 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 1 apr 2024
Thank you for your 5 - Star Review. We truly appreciate your business.

10/10 – Uitstekend

Brigitte

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An 'amenity fee' of $27 $3 tax per day is charged at check-out time.
4 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 11 mrt 2024
We appreciate your business and thank you for the feedback. We hope to see you again in the future. Have a great day.

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always great to return.
2 nachten verbleven in maart 2024
Reactie van Ceda Johnson op 8 mrt 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

2/10 – Ontzettend slecht

Alicia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible customer service
1 nacht verbleven in februari 2024
Reactie van Ceda Johnson op 8 mrt 2024
Please contact the hotel directly to elaborate on your recent experience with the hotel. Thank you.

8/10 – Goed

Nathalie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It is a beautiful hotel. The outlets didn’t work. The lights were flickering. The staff wasn’t really friendly disappointing
1 nacht verbleven in maart 2024
Reactie van Ceda Johnson op 8 mrt 2024
We appreciate your feedback. Thank you for informing us about the outlets. Please choose us again. Have a great day.

10/10 – Uitstekend

Selena

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Line is my hotel of choice when in DC. It's unique, spacious, elegant and hails of a bygone era of hotel culture where other guests greet each other as neighbors, not strangers. I love it. Will say this time 3 times out of 4 the front desk wasn't as warm as they normally are. Except for check in, they all but ignored guests, which is odd for a hospitality business. Let's just hope that was a snag. Otherwise, lovely hotel, restaurant, coffee shop. (The 2 dinners I had there were delicious! Reco staying in & enjoying the beautiful lobby & divine food.)
4 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 5 mrt 2024
Thank you for your feedback. I would like to apologize for the check-in experience. I will make sure that moving forward that our WOW factor is in place. Have a great day.

8/10 – Goed

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the first time we stayed at this hotel. The room was not the typical hotel room which we found refreshing. The staff was friendly and accommodating. We were able to park our car at the hotel and they charged it for us overnight. They have a great gym. The only problem we had was with the shower door which allowed water to get all over the floor., which was a mild inconvenience. I reported this to the front desk as well as the cleaning person. It was not fixed while we were there, but the staff was very apologetic and explained why they could not fix it immediately. They offered us another room, but since we were only staying two nights it was not worth the hassle. All in all I would stay here again..
2 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 5 mrt 2024
We thank you for your feedback. I'm so very pleased to hear that you enjoyed your stay. I would like to personally apology again about the problem with your shower door. We will definitely fix that issue. I hope that if and when you're in the area again you choose us. Have a great day.

10/10 – Uitstekend

Robin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has great character (I believe it is an old converted church). The mix of old charm and updated amenities made my (business) stay enjoyable. Amazing water pressure! Tons of restaurants and coffee houses within walking distance. I would definitely stay here again!
1 nacht verbleven in februari 2024
Reactie van Ceda Johnson op 28 feb 2024
Thank you for taking the time to share your views with us regarding your stay. Please choose us again for your next travel visit. We look forward to seeing you in the future. Have a great day.

6/10 – Redelijk

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Ceda Johnson op 27 feb 2024
Thank you for your feedback. Please reach out to the hotel directly to share your concerns. Have a great day.

10/10 – Uitstekend

Andrew

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Line Hotel is located in a perfect neighborhood-Adams-Morgan. There were a lot of great places to eat and nice neighborhood to walk our dog. We loved our artful room and seeing the art through the entire hotel. It was fun being able to go to the bar in the hotel (with professional bartenders)and being able to also order late night food through the room service. The staff was friendly and helped us get a cab to a show nearby when we arrived. It was a great experience.
1 nacht verbleven in februari 2024
Reactie van Ceda Johnson op 23 feb 2024
Thank you so much for your positive feedback. I'm very happy to hear that you enjoyed your stay with us at Line DC. I will be sure to let the staff know that you had a great experience. Have an awesome day.

2/10 – Ontzettend slecht

Sayyed

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay at the LINE LA almost every 6 weeks for the last 9 years and had never had a single complaint! The DC Line rooms are poorly kept up, receptionist are almost borderline rude, restaurant staff is mediocre and are not well versed in their jobs. Aziz
2 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 20 feb 2024
Thank you for taking the time out to give us your feedback. It troubles me to hear that you were displease with your stay at Line DC, while we strive to ensure customer satisfaction, and it's evident that we fell short in your case. I will communicate your concerns to all the necessary departments so that we can bring up our level of service to future guest. Please be assured that your concerns will not go unnoticed. Thank you for choosing Line DC.

10/10 – Uitstekend

Ming

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel.
2 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 14 feb 2024
Thank you for Choosing Line DC Hotel. We really appreciate your feedback, and we're happy to hear to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The large common area serves as coffeehouse, bar, and restaurant. People come and sit all day. It’s incredibly festive, like a town square.
3 nachten verbleven in februari 2024
Reactie van Front Office Team op 9 feb 2024
Here at the Line we love to promote a sense of community within our space. Happy to hear you enjoyed your time with us! Please come again.

10/10 – Uitstekend

christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in februari 2024
Reactie van Front Office Team op 9 feb 2024
Thanks so much for the feedback! Best wishes

6/10 – Redelijk

Barbara

Reisde met partner
Positief: Netheid, voorzieningen
One of the light bulbs in the room flickers (this has happened in other rooms during different stays). A knob is missing from a desk drawer so you can't open the drawer. Food from a previous guest was left by the front door for more than one day.
4 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 7 feb 2024
We appreciate your feedback. It saddens me to learn that your stay was less than perfect during your time here with us. Maintenace has been made aware of your concerns. Thank you for choosing Line DC Hotel and we hope to see you again in the future.

10/10 – Uitstekend

Nina, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with nice staff and all conveniences.
2 nachten verbleven in februari 2024
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

8/10 – Goed

Michael, Olympia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice hotel with the character in a well-renovated older building. Spacious rooms and windows that open! Great cafe and bar. FYI: I will not give 5 stars to any hotel that charges a resort fee especially when it has no resort amenities.
3 nachten verbleven in januari 2024
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC hotel. We appreciate your feedback, it's very important to us. We hope that you stay with us in the future.

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, walkable, staff very nice
1 nacht verbleven in januari 2024
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 – Uitstekend

Ibou

1 nacht verbleven in december 2023
Reactie van Front Office Team op 27 jan 2024
We love that you enjoyed your stay! We hope your next visit with us is even better.

8/10 – Goed

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great, except for the hidden fees.
Very nice, stylish, hotel in great location in Adam's Morgan. I would have given 5 out of 5 stars, but I was disappointed with the pricing/value. I booked on Hotels.com and was quoted $207 per night excluding fees and taxes. On Hotels.com I was charged a resort fee of $33.31 in addition to DC taxes so total was $271.32 on Hotels.com. Then, at the property, I paid an additional $60 room upgrade fee, $55 overnight parking fee, and $27 amenity fee, so including additional taxes, total of $156.21 paid at the property. Grand total of $427.53 for one night after being lured in by the $207 per night.
1 nacht verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. We appreciate your feedback. The hotel charges a daily resort fee of 27.00 a night plus the taxes, which would not have been included in the rate you booked with Hotels.com. I apologize if that wasn't properly relayed to you. Please call the hotel if you should have any additional concerns. Thank you.

10/10 – Uitstekend

Hilary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 – Uitstekend

Glenn

1 nacht verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. Please come again.

10/10 – Uitstekend

Mercedes, Wynnewood

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We seem to be at this hotel for some holiday every year. Fabulous place. But would like cotton balls. Q Tips and better advance info @ gym. There was a mandatory facility fee but no one could tell us if the spin bike was clip in or just sneakers. So we had the wrong shoes
1 nacht verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. We appreciate your feedback. Thank you for bringing your concerns to our attention so that we can correct them in the future. Please choose us again.

6/10 – Redelijk

James

Positief: Netheid, personeel en service
The good: Great bathroom, large room, beautiful furniture and hardwood floors in the room. Perfect location. The bad: Be aware there is a $150 a night resort fee. This almost doubled the price of my stay and I didn’t find out about it until I showed up to check in. That’s definitely the most exorbitant incidentals fee I’ve ever seen. My room had privacy film on every single window because the windows faced another building. The type that lets light in but blurs everything so much you can’t see out. It felt like I was trapped underground, pretty awful. I would much rather a view directly into another building than have every window covered up.
5 nachten verbleven in december 2023
Reactie van Front Office Team op 7 jan 2024
Hello,Thank you for the feedback about your stay. We are sad to hear you did not fully enjoy your stay with us. Please reach out to us at frontdesk.dc@thelinehotel.com and let us know if there's anything we can do to rectify these issues.

10/10 – Uitstekend

ROBERT

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Ceda Johnson op 7 feb 2024
Thank you for choosing Line DC Hotel. I'm so happy to hear that you enjoyed your stay. Please come again.

6/10 – Redelijk

Alvaro

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Don’t go here unless you’re ready to pay
Everything was fine. Plug next to the bed didn’t work. Light also went out. Coffee/hot water maker dirty than trash, couldn’t use it. Then after paying 600 dollars for 3 nights . I got hit with 350 dollar bill for having valet services even though I never had to pull my car (they said it would be 55 a night or roughly 165 plus tax) and the bill also had “amenities fees” and that tallied up to 350 extra dollars on top of the 600 already paid.
3 nachten verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thak you for choosing Line DC Hotel. We appreciate your feedback. It troubles me to learn that your stay was less than perfect. Please rest assure that we will correct these issues so that no one else experiences it in the future. Please choose us again.

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property. The room was immaculate with sweeping views of the city. Coffee, room service, the staff—everything was top-notch. Will be back for sure.
2 nachten verbleven in december 2023
Reactie van Front Office Team op 7 jan 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay with us. Best wishes!

2/10 – Ontzettend slecht

Ying

3 nachten verbleven in december 2023
Reactie van Ceda Johnson op 7 feb 2024
Thak you for choosing Line DC Hotel. We appreciate your feedback. It troubles me to learn that your stay was less than perfect. Please rest assure that we will correct these issues so that no one else experiences it in the future. Please choose us again.

10/10 – Uitstekend

Morgan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
The stay was quiet and comfortable. For hotel.com customers be aware the hotel charges an amenity fee that was $30+ and I’m not sure if that’s per day or not.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

10/10 – Uitstekend

Fran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love the location, near our family & convenient. We stayed here before & like the space. Our major complaint was place is dark, therefore hard to work in the lobby & to press the correct buttons in the elevator!
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
Terrible
It was a horrible stay. There was so much noise coming from the outside and when I complained I was told there’s nothing they can do about the bars in adams Morgan. Atleast warn people if they are being assigned a room that will be so noisy that they will not be able to sleep all night. The noise did not stop until about 3 am and then loud construction noises began a couple hours later. There was no sound proofing on the windows. The room temperature would not budge even when I changed it, it was so warm but you couldn’t open a window because of the noise. Horrible experience.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Reece

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023