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Beoordelingen van The Melrose Georgetown Hotel

4 out of 5
The Melrose Georgetown Hotel
Washington, DC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1062 van 1749 beoordelingen" "
Gastenscore: 8 - Goed. 421 van 1749 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 1749 beoordelingen" "
Gastenscore: 4 - Matig. 81 van 1749 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 1749 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hillianthe

Positief: Netheid, staat van de accommodatie en faciliteiten
De locatie was perfect en op loopafstand naar het witte huis en andere bezienswaardigheden. De bus(ciculator stopt bijna voor de deur. Hotel is zeker een aanrader
3 nachten verbleven in mei 2023
Reactie van Modi Ahmed op 23 mei 2023
Thank you Hillianthe for giving us 5 stars! We appreciate it!

8/10 – Goed

f.s.

Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in november 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijne plek, dicht bij t leuke Georgetown Behulpzaam personeel
2 nachten verbleven in augustus 2019
Reactie van Jale Hashimi, General Manager op 19 aug 2019
Thank you for choosing Melrose Georgetown Hotel. I am happy to hear that you enjoyed our prime location nearby some of the area's most popular areas including the charming Georgetown neighborhood. Best regards, Jale Hashimi, General Manager

4/10 – Matig

Heidi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was very disappointed with my stay for the price I paid. When I checked in, I was given a room that was already occupied. I was then given a different room with a cabinet door that would not stay closed. It was dangerous because you had to walk around it in order to get to the other side of the bed and table & chairs. I had to ask twice to have it fixed. Returning after a day out my room key did not work. The front desk issued me another key which also did not work. After returning to the front desk I was told maintenance would be up shortly to fix the door. After 20 minutes I asked the front desk how much longer it would be until someone could get us into our room and was told not long. After another 25 minutes I again asked the front desk for help and a different employee took a battery pack out and escorted us to our room and was able to charge the lock and let us in after only a few minutes. I am not sure why the 1st hotel clerk I spoke to could not have taken care of the problem 45 minutes earlier.
3 nachten verbleven in april 2024

6/10 – Redelijk

Zhimin

Positief: Voorzieningen
Hard to find parking
1 nacht verbleven in april 2024

10/10 – Uitstekend

Christopher

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Solid hotel walkable to Georgetown and foggy bottom
3 nachten verbleven in april 2024

10/10 – Uitstekend

Seth

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel near the DC mall.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Diane

Negatief: Staat van de accommodatie en faciliteiten
They charge hidden fee.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good coffee!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Rajesh

Negatief: Voorzieningen
Our stay at Melrose Hotel ranks as the worst Ever! 1. At check in, they gave us a room that was previously used and not cleaned - while we received a new room, there was no acknowledgment of what happened. 2. The valet parking set up, given late check in, was adhoc, not well explained, with the front desk staff assuming it was fine to leave the car keys with a stranger without proper parking validation! 3. The approach, communication, follow through of the check in team was frankly appalling. The melrose is a strong & fragrant & inviting flower, the hotel bearing the same name has proven to be anything but!
2 nachten verbleven in april 2024

4/10 – Matig

Randolph

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very friendly staff.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Amanda

Reisde met een groep
Positief: Netheid, voorzieningen
The mattress was very comfortable. The room was spacious. The blow dryer was dirty and our mini fridge wasn't cold enough. I liked the fitness room.
4 nachten verbleven in april 2024

8/10 – Goed

Andrew, Pacheco

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super nice and accommodating. Had 2 rooms and the thermostat wouldn't work in either room and the fridge in one room wasn't working, but aside from those small things, it's a very nice property
2 nachten verbleven in april 2024

10/10 – Uitstekend

Monica, Berkeley

Positief: Netheid, staat van de accommodatie en faciliteiten
Great hotel!
1 nacht verbleven in april 2024

10/10 – Uitstekend

debbie

Reisde met een groep
I was upgraded upon check in which was amazing! A king suite plus welcome snacks. Best of all, my pup stayed for free :)
1 nacht verbleven in april 2024

6/10 – Redelijk

Mitchel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
It was very disappointing to find our very hot room had no air conditioning. Even more to find the building has All Heat, All AC or Neither and we were in the neither season. We were relocated to a new room that "tends to be cooler" but ultimately we had to regulate the temperature by opening and closing the window. This was especially difficult since it was in the low 40s over night so we would have to adjust them closed in the middle of the night.
4 nachten verbleven in april 2024

6/10 – Redelijk

Normand

Positief: Netheid
No control on air conditioning. Room was a bit Too hot.
4 nachten verbleven in april 2024

6/10 – Redelijk

Maria

Positief: Staat van de accommodatie en faciliteiten
Bathroom was not clean
1 nacht verbleven in april 2024

10/10 – Uitstekend

scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location between Georgetown and Foggy Bottom. So walkable, and tons of options for shopping and eating. It was very easy to get to the Foggy Bottom Metro, Ubers were plentiful, and we also walked to the Lincoln Memorial one day. The hotel is nicely appointed and the communication from management was impeccable. Mobile key was easy to use. Only small improvement would be to update the bathrooms, but all was clean and comfortable.
5 nachten verbleven in maart 2024

8/10 – Goed

Caroline

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location--easily walkable area and very short walk to the metro. Good restaurants nearby. It's an older hotel so the rooms are smaller and some improvements could be made, but overall a good stay. I recommend it.
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Andriy

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is rather old, but in perfect conditions. Nice clean room, good food and bar, attentive personnel. Really - absolutely nothing to complain about.
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

tyra

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
This Hotel was a disappointment.
1 nacht verbleven in april 2024

6/10 – Redelijk

Justin

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
The room was clean but it is old. The area is very walkable and there are many spots to grab a bite to eat. This hotel is very close to the National Mall. The bathroom is outdated and needs to be redone. The tiles were stained and the sink was cracked. I had to use earplugs because they are in a very busy area. There is no parking within a reasonable distance so expect that, the drop-off/check-in area was double-stacked when we arrived. I had to park in the bus lane. The young lady working the bar in the evening was absolutely wonderful. I understand the historical fees attached to such an establishment but they should be upfront about the prices, I didn't appreciate having an additional bill slid under my door after the first night. I will not be using this hotel the next time I stay in the Capitol.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Melrose was a nice surprise in a Foggy Bottom. Clean, safe and a friendly staff. The complimentary tea, coffee, and infused water was a nice touch. A little gem!
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Leith

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
classic historical hotel. charm. friendly and very helpful employees.
4 nachten verbleven in maart 2024

8/10 – Goed

Janine

Positief: Netheid
5 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

VIKTORIIA

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen
The place was dirty to the point then we had a net in the every single corner of the room, stains on a floor, hair in a shower. For this price? It doesn't worth even a half.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Hiba

Stuck in elevator right after check-in
1 nacht verbleven in maart 2024

8/10 – Goed

Joretha

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The stay was decent for a short trip to DC. It is an older building so you do hear noses from surrounding rooms.
1 nacht verbleven in maart 2024
Reactie van Abdulla Almutairi, Assistant General Manager op 27 mrt 2024
Dear Joretha,Thank you for the kind review. Kindly note that we haev courtyard facing rooms that are very quiet. Please share your preferences with us during your next visit so that we can do our best to accommodate your stay requirements. We wish you safe travels and look forward to seeing you in the future.

10/10 – Uitstekend

choong

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
Choong, thank you for rating us a 5 out of 5!

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location for using the metro. Friendly staff! And lobby smelled divine!!
4 nachten verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
We are glad you enjoyed our location and friendly staff!! So happy you enjoyed our lobby scent as well! It's white tea and jasmine in case you were wondering

8/10 – Goed

Jill

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was a problem with the heat the first night I was there but Abdullah was most accommodating, the problem was fixed and I enjoyed the rest of my stay.
2 nachten verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
Jill, our apologies for the heating issue but we are happy that Abdulla was able to accommodate you quickly and smoothly.

6/10 – Redelijk

Mary

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The music piped onto the street was so loud it was offensive. Certain leaders were talented and other poor in skill and communication. We were given a room that wasn’t ready and then moved. Lastly, the air conditioning wasn’t working correctly and we sweated through the night. Not worth the price.
1 nacht verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
Please accept our apologies Mary for the few issues you had during your visit. We understand that all of these unfortunately added up to a less than perfect stay. Thank you for your patience and feedback while we correct these issues.

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice Hotel in a great location, The rooms are confortable. The prices are competitive..
1 nacht verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
Brian, we truly appreciate you staying with us while you visit Washington DC. Please visit again soon

4/10 – Matig

Joye

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
Joye, we are concerned to see that we did not provide you with a perfect stay. Please reach out to us if you have additional feedback that we can correct for the future.

10/10 – Uitstekend

SIVI

Positief: Netheid, staat van de accommodatie en faciliteiten
Beds are two small offered 2 double beds
6 nachten verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
SIVI, thanks for the valuable feedback.

10/10 – Uitstekend

Emile Georges

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice lobby, clean room, warm and friendly welcoming from Leslie at reception desk, walkable to Metro station, safe area
4 nachten verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
We are so happy you enjoyed so many facets about your stay at the Melrose! Yes, Leslie at the Front Desk is a star and provides warm, welcoming service. Thank you again!

10/10 – Uitstekend

janice

Positief: Netheid, staat van de accommodatie en faciliteiten
Always nice to be at the Melrose Georgetown.
1 nacht verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
And it's always nice to have you stay with us Janice! Please visit again soon

10/10 – Uitstekend

Andre

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tout près du métro, ce boutique hotel vous assure un séjour agréable. Personnel charmant.
6 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Thank you Andre for writing such a lovely review of your stay!

10/10 – Uitstekend

Grace

Positief: Netheid, staat van de accommodatie en faciliteiten
The staff is lovely and the room is spacious with nice decor. This hotel is in a great area - both close to things and serene. Nice lobby too! Enjoyable overall.
1 nacht verbleven in maart 2024
Reactie van Modi Ahmed op 25 mrt 2024
We cannot thank you enough Grace for writing a review! So happy you enjoyed your visit!

8/10 – Goed

Christopher

Positief: Netheid, staat van de accommodatie en faciliteiten
Room TVs did not work. Toiletries were lacking
4 nachten verbleven in december 2023
Reactie van Modi Ahmed op 25 mrt 2024
Christopher, so sorry that there were a couple of issues during your visit. We will ensure these are corrected for the future. Thanks for your patience

8/10 – Goed

John, Markdale

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Thank you John!

10/10 – Uitstekend

Svetlana

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice hotel, very kind personal, comfortable suit with everitjing needed.
1 nacht verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
So happy that your stay at the Melrose Georgetown Hotel was comfortable and the Staff provided you with great service. Thank you posting your review

10/10 – Uitstekend

Daniella, Arlington

Positief: Netheid, staat van de accommodatie en faciliteiten
I highly recommend this hotel. Well located, nice staff and the property itself is well taken care off
1 nacht verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Thank you for recommending us to the rest of the world Daniella!

10/10 – Uitstekend

Ganesh

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent rooms and located close to several visiting places.
2 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Ganesh, so happy to read you found the rooms excellent and our location convenient to so many places in Washington DC! Thanks for writing your review

8/10 – Goed

Hannah

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Affordable and clean
2 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Hannah, we truly appreciate your review and feedback!

10/10 – Uitstekend

MOSTAFA

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice but expensive
5 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Mostafa, thanks for staying with us and posting a review of your visit. Your feedback is appreciated to better all of our Guests visits in the future.

10/10 – Uitstekend

Laurie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Thanks Laurie for giving us a 5 out of 5!!

8/10 – Goed

Michelle, kentfield

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in februari 2024
Reactie van Modi Ahmed op 25 mrt 2024
Michelle, thank you for staying at the Melrose when you visit Washington DC!