Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 633 van 1002 beoordelingen" "
10 - Uitstekend
633
Gastenscore: 8 - Goed. 249 van 1002 beoordelingen" "
8 - Goed
249
Gastenscore: 6 - Redelijk. 67 van 1002 beoordelingen" "
6 - Redelijk
67
Gastenscore: 4 - Matig. 36 van 1002 beoordelingen" "
4 - Matig
36
Gastenscore: 2 - Ontzettend slecht. 17 van 1002 beoordelingen" "
2 - Ontzettend slecht
17
9,4/10
Netheid
9,2/10
Personeel en service
8,4/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Brenda
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything I needed to get to. Reasonable price.
Brenda
5 nachten verbleven in april 2024
Reactie van Front Office Leadership Team op 29 apr 2024
Dear Brenda,Thank you for choosing to stay at Washington Marriott at Metro Center. We are pleased our location was convenient for your visit and that you found us to be a great value for the area. Placed perfectly near local transportation and iconic sights in D.C., we are an optimal downtown destination for maximizing your time in our vibrant city. We hope we will be the first hotel you think of on future visits to the area.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
8/10 – Goed
Melissa
Reisde met familie, Reisde met familie en kleine kinderen
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good stay. Great location to restaurants. Walkable to the museums.
Melissa
3 nachten verbleven in april 2024
10/10 – Uitstekend
Ralph, Levittown
Reisde met partner
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The whole experience was wonderful! From the property to the room to the staff. Everyone and everything was excellent. Very easy and seamless. Will definitely come back!
Ralph
2 nachten verbleven in april 2024
8/10 – Goed
bogdan, Buzzards Bay
Zakenreiziger
25 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, newly renovated. The restaurant’s atmosphere and staff is significantly below the rest.
bogdan
1 nacht verbleven in april 2024
Reactie van manager op 26 apr 2024
Dear bogdan, Thank you for taking the time to evaluate your stay with us. Anticipating our guests' needs with a thoughtful, meaningful approach to our service is part of our core values. Therefore, we genuinely regret this was not your dining experience.We are grateful for your patience and hope you will give us another chance to show you our commitment to inspiring hospitality.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
DANIELA, Naples
Reisde met familie
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for families! I stayed with my two teenager daughters and we loved :)
DANIELA
3 nachten verbleven in april 2024
Reactie van Front Office Leadership Team op 23 apr 2024
Dear Daniela,Thank you for evaluating your stay at Washington Marriott at Metro Center. Our beautiful city is thriving with compelling activities, and we love providing our guests with a spacious, quiet retreat. We are delighted you and your children adored your time with us. We are grateful for your five-star review and hope to welcome everyone back for another memorable stay.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Paul
Reisde met partner
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact that the Hotel was centrally located to everything and everywhere I wanted to go or see .
Paul
3 nachten verbleven in april 2024
6/10 – Redelijk
Chris, Berwyn Pa
Reisde met familie en kleine kinderen
22 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was great. Hotel is situated right near all the attractions. Our room was nice and comfortable. We just wish their hot water were a bit hotter… the bath water was just warm which made our showers a bit uncomfortable.
Chris
1 nacht verbleven in april 2024
Reactie van Front Office Leadership Team op 22 apr 2024
Dear Chris,Thank you for your recent stay and for taking the time to leave a review. As a Marriott hotel, we want to tuck inspiration around every corner; it is wonderful to know how much you enjoyed our ideal location in the heart of D.C. However, we want every guest to have a relaxing, rejuvenating experience, and we are sorry for the issue you encountered in your bathroom. In the future, please know our front desk associates are always available to help make you as comfortable as possible. We hope you will stay with us again the next time you are in the area.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Alicia
Reisde met familie
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, clean, great walkable location! The staff were super friendly and knowledgeable. Having access to the pool, gym, and club were a super plus.
Alicia
2 nachten verbleven in april 2024
10/10 – Uitstekend
KELSEY
Reisde met familie en kleine kinderen
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is clean and comfortable. And I also love the location just right next to metro station.
KELSEY
6 nachten verbleven in maart 2024
10/10 – Uitstekend
Lee
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No issues
Lee
5 nachten verbleven in april 2024
Reactie van Front Office Leadership Team op 16 apr 2024
Dear Lee,On behalf of our associates, thank you for the lively review. We are thrilled you could take advantage of all our world-class destination has to offer, from exceptional service to refreshing accommodations. All of us at Washington Marriott at Metro Center look forward to having you visit with us again.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Derek
11 apr 2024
Derek
4 nachten verbleven in maart 2024
8/10 – Goed
Milton Roger de Francisco
10 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Milton Roger de Francisco
4 nachten verbleven in maart 2024
Reactie van Front Office Leadership Team op 12 apr 2024
Dear Milton,Thank you for sharing your rating regarding your recent stay. We focus on giving each guest an optimal and seamless visit, and we are delighted that we met your expectations. We hope to welcome you back on your next visit to D.C. and wish you all the best with your future travels.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Gretchen, North Hills
Reisde met een groep
10 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freshly renovated, friendly staff and great location (close to metro and walkable to great eateries and White House).
Gretchen
4 nachten verbleven in april 2024
6/10 – Redelijk
BELEN
Reisde met familie
5 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 blocks from the white house. Subway is in the corner. Restaurant is horrible. They took forever to bring drinks. Food was mediocre and expensive. Walls are very thin, you hear everything.
BELEN
4 nachten verbleven in maart 2024
Reactie van Front Office Leadership Team op 5 apr 2024
Dear Belen,Thank you for taking the time to share your valuable feedback. We are passionate about imagining new possibilities and seek to provide every guest with inspiring hospitality to ensure we exceed their expectations. Therefore, we regret the issues you encountered while dining with us and any noise that interrupted your rest. We will use your comments to enhance these areas, and we are glad our location added to the enjoyment of your stay. We hope to welcome you back whenever you return to D.C.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Irene
3 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing and very friendly!
Irene
4 nachten verbleven in maart 2024
10/10 – Uitstekend
Julie
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Julie
1 nacht verbleven in april 2024
Reactie van Front Office Leadership Team op 3 apr 2024
Dear Julie,Thank you for taking the time to share your excellent rating of Washington Marriott at Metro Center. We are pleased we could be a part of enhancing your time here in D.C., and we hope we will be your home whenever you are in the area.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Claudia
Reisde met familie en kleine kinderen
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is perfect. Great customer service. The only downside is the parking fee, which is $50 per day.
Claudia
2 nachten verbleven in maart 2024
8/10 – Goed
Marcos
31 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It should have free parking. It’s not very convenience for people
Marcos
2 nachten verbleven in maart 2024
4/10 – Matig
Grace
Reisde met familie
31 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Trudy, the front desk wasn’t having it that day.
Bathroom sink in the room has mold on sides.
Pool is filthy. Water tasted salty and looked murky. Really disgusting.
Two stars for the scent of the hotel when you walk in and the great bartenders at the bar.
Grace
1 nacht verbleven in maart 2024
Reactie van Front Office Leadership Team op 1 apr 2024
Dear Grace,Thank you for your recent review regarding your stay at our hotel. We believe every challenge requires a unique solution and a readiness to flexibly adapt in the moment so that guests can maximize their own experiences. Therefore, we hope you will accept our sincere apologies for the inadequate service you received and for the issues you encountered with our pool and accommodations. We have shared your feedback appropriately, and we are glad our bartenders made a better impression. We hope you will reconsider and stay with us again as we would like you to experience the hotel as you should have on this visit.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Dominique
Reisde met een groep
30 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ms. Trudy and Mr. Keith were awesome and helpful. I appreciated Ms. Trudy lettin me know being a Bonvoy member allowed me to have free WiFi as I was unsure if it counted when booking through Expedia. This was the best hotel for the price, especially on Easter weekend!
Dominique
2 nachten verbleven in maart 2024
Reactie van Front Office Leadership Team op 1 apr 2024
Dear Dominique,Thank you for taking the time to share your feedback regarding your recent stay at Washington Marriott at Metro Center. Your compliments were a pleasure to read, and we enjoy knowing that our associates helped to enhance and optimize your stay. We will share your thoughtful remarks with everyone, and we look forward to welcoming you back very soon.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
6/10 – Redelijk
Nicole
28 mrt 2024
Positief: Netheid, personeel en service
Honestly I would rate this hotel higher however it was not disclosed until AFTER we booked that the hotel was under going renovations. I am not sure until how long the hotel will be renovating however their main restaurant is not open, and did not have an updated menu when we tried to order from our room. I would have picked another hotel (like the JW) had it had been disclosed to me prior to booking, I feel scammed for the price I paid
Nicole
3 nachten verbleven in januari 2024
Reactie van Front Office Leadership Team op 29 mrt 2024
Dear Nicole,Thank you for sharing your feedback. We have an ongoing effort to maintain high standards when it comes to the quality of our services and accommodations, and we are very sorry that your stay was interrupted by our reinvention project. We regret that you were unaware of this prior to your arrival and apologize for the inconvenience. We are grateful for your patience and understanding, and we would be honored to welcome you back for a more seamless stay whenever you return to the area. Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Dan
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good, clean, great service.
Dan
2 nachten verbleven in maart 2024
Reactie van Front Office Leadership Team op 25 mrt 2024
Dear Dan,Thank you for choosing Washington Marriott at Metro Center for your recent visit to the area. We believe in creating extraordinary moments made for you, and we are delighted that we exceeded your expectations. It would be an honor to welcome you back every time you return to D.C.Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Dominique
Reisde met een groep
13 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Newly renovated hotel in a convenient area for walking or taking public transportation around DC
Dominique
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Sabria
Reisde met een groep
9 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the updated, limited carpet, rooms. Plenty of storage in drawers and closet. Bathroom was beautifully lit. Plenty of charging outlets. Downstairs smelled great and welcoming, plenty of seating in lobby to chill out!
Sabria
2 nachten verbleven in maart 2024
Reactie van GM op 10 mrt 2024
Dear Sabria, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed the updated rooms and appreciated the thoughtful amenities, such as ample storage, well-lit bathrooms, and plenty of charging outlets. It's also wonderful to know that you found the lobby area welcoming and comfortable, with plenty of seating to relax and unwind. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of being, which inspire great brilliance in our guests. It was a pleasure having you as our guest here at Washington Marriott at Metro Center, and we look forward to seeing you on your next trip to D.C.!Kindest Regards,Front Office Leadership Team at Washington Marriott Metro Center
10/10 – Uitstekend
Alex
25 feb 2024
Positief: Netheid
Alex
2 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Alex,Thank you for staying with us and taking the time to post your rating. I am pleased to know that we exceeded your expectations. One of our core values is anticipating our guests' needs, whether big or small, with a thoughtful approach to service and design. It was an honor to be a part of making your stay so memorable, and I hope you will make the Washington Marriott at Metro Center your home away from home whenever your travels bring you to our city!Kindest Regards,Melissagale Leshelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Yana
20 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Yana
4 nachten verbleven in februari 2024
8/10 – Goed
Mary
Reisde met partner
11 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walked easily to restaurants, and plenty of food options close by. Walked to the White House easily, not too far to walk to the national mall. Metro is right out the door.
Comfortable beds, clean rooms.
Excellent Doorman, very nice staff!
Mary
4 nachten verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Mary,Thank you for choosing to stay at Washington Marriott at Metro Center. I am pleased our location was convenient for your visit, particularly our proximity to the White House and some of the area's best dining options. Placed perfectly near public transportation, our hotel is an optimal downtown destination for maximizing your time in our vibrant city. I hope we will be the first hotel you think of on future visits to the area!Kindest Regards,Melissagale Leshelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Joan
Reisde met familie
25 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff in restaurant were excellent.
Joan
2 nachten verbleven in januari 2024
Reactie van General Manager op 26 jan 2024
Dear Joan,We are glad to know that you enjoyed your stay at Washington Marriott at Metro Center and that your delicious dining experience at our in-house restaurant, Fire & Sage, made your visit even more special. All credit goes to our excellent associates, who work hard to create an enriching, sophisticated experience for our guests. We hope you will revisit the next time you are in the area.Kindest Regards,Melissagale Leshelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Christian
25 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Christian
4 nachten verbleven in december 2023
4/10 – Matig
Monika
Zakenreiziger
24 jan 2024
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Not what I expected. Fairly low standard.
Monika
1 nacht verbleven in januari 2024
Reactie van General Manager op 24 jan 2024
Dear Monika,Thank you for sharing your review. We truly care about delivering meaningful hospitality and restorative accommodations for our guests, so we are sorry for not meeting these expectations. We are grateful for your review, and we hope you will consider giving us another opportunity to welcome you back for a more inspiring experience.Kindest Regards,Melissagale Lechelt,General Manager
10/10 – Uitstekend
Luis
23 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Luis
5 nachten verbleven in december 2023
10/10 – Uitstekend
Pamela
21 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walking distance from everything we wanted to do
Pamela
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Dear Pamela,Thank you for choosing Washington Marriott at Metro Center. Our thoughtful spaces, enriching experiences, and ideal location come together as part of our commitment to restorative travel. We are delighted you loved being nestled amongst the Nation's most sought after attractions. Thank you for sharing your five star review, and we hope to welcome you back for another fulfilling stay. Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
8/10 – Goed
Helen
Reisde met familie
21 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helen
3 nachten verbleven in januari 2024
4/10 – Matig
Yanhua
16 jan 2024
Hidden WiFi fee
Yanhua
2 nachten verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Yanhua,Thank you for staying with us and for reviewing your experience. We hope you enjoyed the majority of your stay; however, we regret not meeting all of your expectations. Our fee for internet is posted on our website, and we apologize if this was not adequately communicated with you. We will share your concern internally, and we hope to serve you whenever you return to D.C.Kindest Regards,Melissagale Lechelt,General Manager
10/10 – Uitstekend
Anita
15 jan 2024
Anita
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Dear Anita,Thank you for your perfect rating. We are glad that we exceeded your expectations and that you had an enriching, seamless visit. We appreciate you taking the time to let fellow travelers know about your experience, and we hope to welcome you back to Washington Marriott at Metro Center again soon.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Kathy L
Zakenreiziger
7 jan 2024
Positief: Voorzieningen
Quality Care to all of their Patrons!
Kathy L
4 nachten verbleven in januari 2024
8/10 – Goed
Francky
7 jan 2024
Positief: Netheid
Everything was good
Francky
5 nachten verbleven in januari 2024
Reactie van General Manager op 8 jan 2024
Dear Francky,On behalf of our associates, thank you for the wonderful review. We are thrilled you enjoyed everything we offer, from our refreshing accommodations to personalized hospitality and excellent D.C. location. All of us here look forward to having you visit with us again.Kindest Regards,Melissagale Lechelt,General Manager
4/10 – Matig
Jose Luiz
Reisde met familie
4 jan 2024
Não volto
Uma sucessão de erros. Logo na chegada as atendentes nos receberam com cara fechada e estávamos super cansados de viagem. Não nos informaram nem onde ficava o elevador, muito menos Wi-Fi etc. Outro erro foi a falta de limpeza do nosso quarto e desativaram nosso Wi-Fi 1 dia antes de irmos embora…
Jose Luiz
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Coletta
Reisde met familie
3 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Coletta
4 nachten verbleven in december 2023
Reactie van General Manager op 8 jan 2024
Dear Coletta,Thank you for choosing Washington Marriott at Metro Center. We are dedicated to providing an enriching and pleasing atmosphere for all of our guests, and we love that you had a memorable stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kindest Regards,Melissagale Lechelt, General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Ravishankar
Reisde met familie
2 jan 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great welcome, courteous staff, clean spaces, big gym, stocked with applies and headphones. Cookies and warm cider were additional bonuses.
Ravishankar
1 nacht verbleven in december 2023
10/10 – Uitstekend
Danielle
Reisde met een groep
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was fantastic!
Danielle
3 nachten verbleven in december 2023
8/10 – Goed
Noelle
Reisde met familie
1 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to walking around DC. The housekeeping staff was very loud very early.
The restaurant is not currently open; there is a small room in which you can order food/drinks.
We used the valet for parking; did not have help with our bags.
Room was very comfortable and clean.
Noelle
4 nachten verbleven in december 2023
Reactie van General Manager op 31 jan 2024
Dear Noelle,We thank you for taking the time to evaluate your stay with us, and we are delighted you loved our central location and rejuvenating accommodations. Anticipating our guests' needs with a thoughtful, meaningful approach to our service is part of our core values, and we are sorry for any inconvenience associated with our housekeeping and valet service. Thank you for allowing us to improve, and we hope you will give us another chance to show you our commitment to seamless hospitality.Kindest Regards,Melissagale Leshelt,General Manager
8/10 – Goed
Angela
1 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Angela
2 nachten verbleven in december 2023
Reactie van General Manager op 5 jan 2024
Dear Angela,Thank you for your kind rating of our hotel. We are delighted you had a refreshing, fulfilling experience, and we appreciate you sharing your recommendation with future travelers. We enjoyed having you as our guest and look forward to making more memories with you on your next visit to D.C.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Kia
1 jan 2024
Kia
1 nacht verbleven in december 2023
10/10 – Uitstekend
Russell
1 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to access. Lots of shops i frequent within distance
Russell
1 nacht verbleven in december 2023
Reactie van General Manager op 5 jan 2024
Dear Russell,Thank you for the enlivening review of your recent stay at Washington Marriott at Metro Center. We are pleased you found our scenic location in the heart of D.C. perfect for visiting your favorite shops. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Kindest Regards,Melissagale Lechelt,General Manager,Washington Marriott at Metro Center
10/10 – Uitstekend
Louis S
Reisde met familie
1 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and excellent service from housekeeping to front desk!!!
Great location, walkable to all main attractions and access to restaurants,
Highly recommend to stay,
Louis S
4 nachten verbleven in december 2023
10/10 – Uitstekend
JAMES, Braintree
Reisde met familie
31 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As is the norm at a Marriott property, the staff were incredibly helpful and friendly, the facility was super clean and very comfortable.
I've travelled a great deal for works and having stayed at Marriott properties hundreds of times, I'd say the Metro Marriott is a great example of the company's high standards
JAMES
4 nachten verbleven in december 2023
Reactie van GM op 31 dec 2023
Dear JAMES, Thank you for being our guest at the Washington Marriott at Metro Center. We greatly appreciate your continued loyalty to Marriott and are delighted to hear that we have consistently met your expectations. Our dedicated team takes pride in providing exceptional service, and we are thrilled to learn that you found our staff to be incredibly helpful and friendly. Maintaining a high standard of cleanliness and comfort is a top priority for us, and it's rewarding to know that we succeeded in exceeding your expectations.Thank you for taking the time to leave your review; we look forward to having you as our guest again.Kindest Regards,Melissagale Lechelt General ManagerWashington Marriott at Metro Center
10/10 – Uitstekend
Vinod
Reisde met partner
31 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vinod
2 nachten verbleven in december 2023
10/10 – Uitstekend
Mario
Reisde met familie
29 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mario
4 nachten verbleven in december 2023
Reactie van gm op 31 dec 2023
Dear Mario,Thank you for staying with us and taking the time to post your rating. We are pleased to have exceeded your expectations. One of our core values is anticipating our guests' needs, whether big or small, with a thoughtful approach to service and design. It was an honor to be a part of making your stay so memorable, and we hope you will make the Washington Marriott at Metro Center your home away from home whenever your travels bring you to our city. We look forward to your next visit!Kindest Regards,Melissagale Lechelt General ManagerWashington Marriott at Metro Center
10/10 – Uitstekend
Penney
Reisde met familie
28 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten