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Beoordelingen van QT Wellington

5 out of 5
QT Wellington
90 Cable Street, Wellington

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 581 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 270 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 107 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sign hotel
Mooi design Hotel, met aansprekende kunst, goede ligging, shop mogelijkheden, enz kortom goed hotel maar alles is wel heeel erg donker.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader
Geweldig verblijf. Mooie hotelkamer. Overal vlakbij. Hartelijk personeel.
1 nacht verbleven in januari 2019

4/10 – Matig

Peter

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
First the staff were very nice. The room small, dated, old carpet and floor to ceiling mirrors on walls! Horrible. Food in bar area poor. Had breakfast in main restaurant, dry chewy scrambled eggs and the print on the plate was something sexist from the 1970s!
2 nachten verbleven in april 2024

6/10 – Redelijk

Karen

Reisde met partner
Positief: Netheid, personeel en service
Small and no view
1 nacht verbleven in februari 2024

8/10 – Goed

Silvia

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great service and everything, but very scary ambiance. Everything is painted black, making it dark and uneasy. The hallways are dark, as is the shower and room. The bathrooms are all mirrors, which makes going to the toilet very scary, as you can see all of yourself in the mirror.
4 nachten verbleven in april 2024

8/10 – Goed

Franz, Parkland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Colin M. op 14 apr 2024
Hi Franz - thanks a lot for your feedback.

8/10 – Goed

Renzelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel in a great location! So close to everything. I just wish there were more hot food options for breakfast and restaurants were unfortunately closed for dinners
2 nachten verbleven in maart 2024
Reactie van Colin M. op 14 apr 2024
Hi Renzelle,Thanks very much for your feedback. I note your comments regarding hot food items, and I apologize for the impact our temporary closure of restaurants had on you. Travel well !Colin

4/10 – Matig

Linda

Reisde met partner
Negatief: Personeel en service
We left our bags with the concierge for part of the day after we checked out. When we returned they were sitting in a publicly accessible lobby area with no staff in sight. No one appeared while we were getting our bags and leaving with them. Anyone could have walked off with them.
1 nacht verbleven in maart 2024
Reactie van Colin M. op 28 mrt 2024
Thank you very much for your feedback. We take the responsibility of caring for our guests' luggage very seriously. On behalf of our team, I apologize for this oversight. Thank you for raising your concern.

10/10 – Uitstekend

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good. Highly recommend
2 nachten verbleven in maart 2024
Reactie van QT Wellington op 28 mrt 2024
Thanks Carla !

8/10 – Goed

McCraine

Reisde met familie
Positief: Netheid, voorzieningen
I’ve stayed at other QT Hotels in NZ and Australia, this QT Hotel (Wellington) does not meet the standard of the others. The rooms seem tired and in need of a major revamp/upgrade. Paint chips, W&T in the bathroom, curtains need a deep clean. Staff did not engage at all, it was as if they were told not to speak to the guests.
1 nacht verbleven in maart 2024
Reactie van Ellie op 12 mrt 2024
Hi there,Thank you for taking the time to leave us a review. We are about begin a refurbishment which will bring us back on par with our counterparts across the ditch. I have passed your feedback to our senior management team to look into further because that is not the QT Standard we want to portray to our guests.

10/10 – Uitstekend

Ronald, Dana Point

2 nachten verbleven in februari 2024
Reactie van Colin op 28 mrt 2024
Thank you, Ronald !

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van QT Wellington op 12 mrt 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

8/10 – Goed

Darry, Surrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with easy access to the waterfront , a short 5 minute walk to central downtown
3 nachten verbleven in februari 2024
Reactie van QT Wellington op 12 mrt 2024
Thank you for sharing your experience of QT Wellington. Glad to hear you enjoyed things like our location! We agree it is pretty fantastic! We will see you again soon, Warm Regards, Natalija HayesGuest Services Agent

6/10 – Redelijk

Peter

Average overall, the hotel is very tired and needs to be refurbished, room cleaning was late afternoon, fitness room was very hot, pool area not nice. The breakfast was good and staff were pleasant.
3 nachten verbleven in januari 2024
Reactie van QT Wellington op 12 mrt 2024
Thank you for taking the time to share the feedback of your stay! We appreciate all feedback, and constructive feedback like this allows us to improve our guest experience in areas we may be falling short. Rest assured we have shared this feedback with the required management and will strive to make amends for this short fall. We do hope to see you again in the future. Warm Regards, Natalija HayesGuest Services Agent

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful venue, amazing staff, and great location. They really went above and beyond to make the stay memorable. Would recommend to everyone.
2 nachten verbleven in januari 2024
Reactie van QT Wellington op 12 mrt 2024
Thank you for taking the time to share your experience of QT Wellington. A perfect 10 is what we aim for, and looks like this time the team has nailed it! We will look forward to seeing you again soon. Warm Regards, Natalija HayesGuest Services Agent

8/10 – Goed

Dianne

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Jane

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

jonas

1 nacht verbleven in januari 2024

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful harbourside hotel
2 nachten verbleven in december 2023

10/10 – Uitstekend

Susanne

2 nachten verbleven in december 2023

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trendy city centre hotel
Decent hotel in good location for museums, restaurants and shops. Looking a little tired in places but good sized room, comfortable bed, nice little gym and helpful staff
2 nachten verbleven in november 2023

10/10 – Uitstekend

Robert P

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely central city hotel
Lovely stay at this beautiful hotel in central Wellington . Second time there and will definitely visit again
3 nachten verbleven in november 2023
Reactie van Ellie op 18 nov 2023
Hi there Robert,Thank you for taking the time to leave us a review! We love hearing from our most valued guest and cannot wait to welcome you back to your home away from home!Best regards,QT Wellington

8/10 – Goed

Cecil

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good - Staff service, artwork/decor, location, bed size/comfort, bathroom (though slate floor very slippery), balcony view (though chairs not comfortable). Not so good - kitchenette where fridge couldn't fit a bottle of wine, no toaster, cutlery or plates. In room instructions absent especially TV. Only 1 inside comfortable chair. Kitchenette and furnishings are dated/minimal in context of $500 per night. No apparent recycling option.
2 nachten verbleven in november 2023
Reactie van Ellie op 18 nov 2023
HI there, Cecil,Thank you for taking the time to leave us a review. We love hearing the highs and lows so we can see where we can improve! We hope to welcome you back sometime soon!Best regards,QT Wellington

10/10 – Uitstekend

Tibi

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Central, easy access to all the important places in Wellington, and excellent support.
2 nachten verbleven in oktober 2023
Reactie van Ellie op 18 nov 2023
Hi there,Thank you for taking the time to leave us a review. We love hearing from our guests and are thrilled to hear you had a wonderful time with us!Best regards,QT Wellington

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in oktober 2023
Reactie van Ellie op 17 okt 2023
Convenience makes all the difference, doesn’t it? We love it here too, and hope you’ll come back again soon for easy access to the heart of Wellington. See you next time you’re in Wellington?

8/10 – Goed

Nigel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Very close to everything , within walking distance to most things. Wish we could have stayed longer
2 nachten verbleven in oktober 2023
Reactie van Ellie op 17 okt 2023
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 – Uitstekend

Rita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
3 nachten verbleven in oktober 2023
Reactie van Ellie op 17 okt 2023
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?

10/10 – Uitstekend

Jaco, Ngatea

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service were fantastic. Great facilities and the bed was a pleasure to sleep in. Easy to walk to the shies, shopping and Te Papa. Highly recommended
2 nachten verbleven in september 2023
Reactie van Ellie op 17 okt 2023
You’re making us blush! Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary.

6/10 – Redelijk

Jaleisa

Reisde met familie
The hotel itself is fine but a few small issues made it a bit disappointing overall. During check-in, there wasn’t much info, we asked about the pool and they didn’t mention the spa wasn’t working. Went to go to the restaurant on the Sunday evening but it was closed when the website said it was open. The room was clean, the bed was comfy.
2 nachten verbleven in september 2023
Reactie van Ellie op 17 okt 2023
Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.

10/10 – Uitstekend

Grant

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Ellie op 27 okt 2023
Hi there, Thank you for taking the time to leave us a review! We appreciate all the feedback we receive. We are glad you enjoyed your time with us because we loved having you with us and hope to welcome you back sometime soon! Best regards, QT Hotel Wellington

10/10 – Uitstekend

Maria

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a pleasure staying at QT Wellington
1 nacht verbleven in september 2023
Reactie van Ellie op 17 okt 2023
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?

8/10 – Goed

jenni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Ellie op 27 okt 2023
Hi there, Thank you for taking the time to leave us a review! We appreciate all the feedback we receive. We are glad you enjoyed your time with us because we loved having you with us and hope to welcome you back sometime soon! Best regards, QT Hotel Wellington

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van QT Wellington Team op 31 aug 2023
Kia Ora Naoko, Thank you for taking the time to leave a lovely review. We are glad you have enjoyed your stay here with us and we will look forward to welcoming you back sometime soon. Kind Regards

8/10 – Goed

MEREDITH

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay but the breakfast was dreadful!
1 nacht verbleven in augustus 2023
Reactie van Ethin op 28 aug 2023
Kia ora Meredith,Thank you for your feedback - we take all feedback seriously and will absolutely pass your comments on the breakfast on to the team. We're glad that the rest of your stay was fantastic - we hope to welcome you back to QT Wellington soon!Regards,the QT Wellington team xx

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Ethin op 28 aug 2023
Thank you for sharing your experience of QT Wellington! We're honored to have hosted you, Mark, and we hope to welcome you back sometime soon within the near future!Regards,the QT Wellington team xx

2/10 – Ontzettend slecht

Claris

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately very dirty and stained bathroom, toilet blocked and carpet was covered in dirt. They sprayed the room before we entered to mask the smell. One of the worst rooms I’ve stayed in in wellington this year
1 nacht verbleven in augustus 2023
Reactie van Ellie op 5 aug 2023
Hi there,Thank you for your feedback. I have passed this onto the Team to look into further.QT Wellington

10/10 – Uitstekend

Delia

3 nachten verbleven in juli 2023
Reactie van Ellie op 22 aug 2023
Hi Delia,Thanks for the review! We cannot wait to welcome you back!

4/10 – Matig

Jan

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would not stay again
I was so looking forward to staying at this hotel as do love the brand. The hotel is shabby and really needs an overhaul. Generally it needed a good clean. Dusty surfaces, dead insects in display cabinets and this was all in the public areas. The restaurant upstairs was the same with the added chandeliers that clearly had not been cleaned for a year. The bathroom, had finger and hand prints all over the Mirror and the bed needs replacing. Did not get a good night sleep during my whole stay. Large dips in the mattress and the pillows have seen better days. The room was hot, and if you turned on, the air conditioning it was ridiculously noisy. Lots of chips on furniture throughout the hotel and just generally tired. Clearly Covid affected the property, but they should’ve done a very good clean before reopening. We had a terrible experience with the valet so probably would not recommend it for the extra expense.
3 nachten verbleven in juli 2023
Reactie van QT Wellington op 26 jul 2023
Kia ora,Thank you for the detailed review. Appreciate the comments. We will get this looked intoLook forward to welcoming you back

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Tad overpriced
Hotel room was pretty average for the price. We had to keep our curtains closed the entire time as the neighbour apartments could see right in. The bed was very uncomfortable. We enjoyed the art work and breakfast was great.
1 nacht verbleven in juli 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the review, we will take your comments onboard! I hope to welcome you back soon

6/10 – Redelijk

Alain

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Bel établissement mais aucun management dommage ! Un beau décor … mal géré…
6 nachten verbleven in juli 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the 3 out of 5 review!Look forward to welcoming you back

10/10 – Uitstekend

Simon

1 nacht verbleven in juni 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

2/10 – Ontzettend slecht

Joanne

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
We ended up getting a refund and not staying here due to the room being very tired and dusty. For the price we were charged definitely not a 5 star.
2 nachten verbleven in juni 2023
Reactie van QT Wellington op 26 jul 2023
Thanks Joanne,I hope to welcome you back in the near future! Apologies about the issues

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Right next to Tākina Wellington!
Wonderful stay. Staff great and location was perfect!
3 nachten verbleven in juni 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the 10 out of 10 review!Look forward to welcoming you back

6/10 – Redelijk

NAND K

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
breakfast no good plus service
not good Breakfast service was horrible
2 nachten verbleven in juni 2023
Reactie van QT Wellington op 26 jul 2023
Thank you for the response, apologies about the issues! We will get this looked into

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only downer was the Hot Sauce Restaurant wasn’t worth the money spent.
2 nachten verbleven in mei 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

10/10 – Uitstekend

holly

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing room and facilities. Only thing is was expecting a buffet breakfast and it was set menu which was abit av.
1 nacht verbleven in mei 2023
Reactie van QT Wellington op 26 jul 2023
Thanks for the 5 out of 5 review!Look forward to welcoming you back

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023

6/10 – Redelijk

Fonda

1 nacht verbleven in mei 2023

4/10 – Matig

Michael

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Nick

1 nacht verbleven in mei 2023