Exterieur

Beoordelingen van Red Lion Hotel Wenatchee City Center

3 out of 5
Red Lion Hotel Wenatchee City Center
1225 N Wenatchee Ave, Wenatchee, WA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 844 van 2058 beoordelingen" "
Gastenscore: 8 - Goed. 634 van 2058 beoordelingen" "
Gastenscore: 6 - Redelijk. 264 van 2058 beoordelingen" "
Gastenscore: 4 - Matig. 183 van 2058 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 133 van 2058 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Taekle J

2 nachten verbleven in februari 2022

8/10 – Goed

Monica, Kennewick

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good. Stayed one night and something cheap. Nothing major to complain about
1 nacht verbleven in april 2024
Reactie van KM op 30 apr 2024
Thank you for your review. We look forward to seeing you next time you are in Wenatchee

6/10 – Redelijk

Steve

Reisde met familie
Guests were very loud and hotel staff did not seem to notice
2 nachten verbleven in april 2024
Reactie van KM op 30 apr 2024
I'm so sorry that your stay was not enjoyable. I will be reviewing this with our staff to ensure moving forward we are paying attention to the guests around us and assisting to help others have an enjoyable stay. Thank you for your feedback.

8/10 – Goed

Gerard, Bremerton

Reisde met familie
Positief: Netheid, personeel en service
Good breakfast, Clean comfortable bed and bedding. Very close to softball complex. Lots of stores and necessities close by.
1 nacht verbleven in april 2024
Reactie van KM op 30 apr 2024
Thank you.

6/10 – Redelijk

Marigold

Negatief: Voorzieningen
Hot tub not accessible. Old outdated hotel
1 nacht verbleven in april 2024
Reactie van KM op 30 apr 2024
Thank you for your feedback. Truly sorry that you were unable to take advantage of our hot tub. I am looking into why this was not available to you.

8/10 – Goed

Cindy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to my kids house. Easy to get to.
4 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 25 apr 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 – Goed

David

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 25 apr 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

8/10 – Goed

Brett

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Clean and very nice staff. Especially the breakfast guy! Great dog hotel. Quiet. Beautiful area!
2 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 25 apr 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Chris

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, Staff, Price.
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 19 apr 2024
Thank you for your response. We enjoyed you staying with us and look forward to your next stay.

10/10 – Uitstekend

NISHANT

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Breakfast option available.
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. Our staff work very hard to make sure our guest enjoy their stay. We look forward to seeing you again.

10/10 – Uitstekend

Skylene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the hot tub
2 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. Our staff work hard to make sure every guest enjoys their stay. We look forward to seeing you again,

6/10 – Redelijk

alexis

Zakenreiziger, Reisde met huisdieren
My car was keyed in parking lot
4 nachten verbleven in april 2024
Reactie van KM op 30 apr 2024
I'm so sorry that you had some damage to your car. We do all we can to make sure our hotel guests have an enjoyable stay with us. Unfortunately there are some items that are out of our hands. Thank you for staying with us and we wish you the best on your travels.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. Our staff work hard to make sure our guest enjoy their stay. We look forward to seeing you again.

8/10 – Goed

Debra

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. We look forward to seeing you again.

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. Our staff work very hard to make sure every guest enjoys their stay. We look forward to seeing you again.

8/10 – Goed

Daniel

1 nacht verbleven in april 2024

8/10 – Goed

Jin Y

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Clean property but older building. Our room did not have the basic bathroom necessities when we checked in luckily we brought our own. If you wait too late in the evening to ask for extra blankets or pillows the housekeeping staff will have already left for home so you are at the mercy of whatever the front desk has available. The breakfast is standard eggs bacon biscuits gravy bagels cereal and yogurt. Good deal since it’s free with your stay.
2 nachten verbleven in april 2024
Reactie van KM op 30 apr 2024
I'm so sorry for the challenges you had while at the hotel. I'm glad there was so great aspects of your stay. We will work with our staff to review the challenges you had and make sure moving forward we are providing the best service possible to our guests. Thank you again and we hope to see you again.

10/10 – Uitstekend

Megan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Will stay here again!
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 10 apr 2024
Thank you for your response. We work hard to make sure our guest enjoy their stay and we look forward to seeing you again.

10/10 – Uitstekend

Jace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 10 apr 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

6/10 – Redelijk

Cameron

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Room was clean but climate control unit was noisy. Overall the property is very dated but the price was reasonable and location convenient.
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 10 apr 2024
Thank you for your response. Our climate control units can be very noisy our maintenance team are working on them to make sure we get that issue under control. On your next stay please let the front desk know if there are any issues with your room and we will gladly take care of it. Once again thank you for staying with us.

8/10 – Goed

Chris

5 nachten verbleven in maart 2024
Reactie van KM op 30 apr 2024
Thank you for your review. We look forward to seeing you next time you are in the Wenatchee area.

8/10 – Goed

Jade

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Bobbie Hughes FOM Manager op 10 apr 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

2/10 – Ontzettend slecht

Araceli, Seattle

Reisde met familie
Negatief: Personeel en service
Didn’t like that the night staff didn’t care enough about our stay to fix the heater in a room that didn’t go below 85 degrees. We had to wait until shift change at midnight for the next person to move us into another room! Then the manager didn’t even bother to acknowledge the terrible night we had. However the rest of the staff was very polite.
1 nacht verbleven in april 2024
Reactie van KM op 30 apr 2024
Thank you for choosing to stay with Red Lion Hotel Wenatchee. I'm truly sorry that we did not meet your expectations. It is our goal to provide exceptional service. I will be reviewing this feedback with our team to ensure we correct any area that we can to ensure moving forward our hotel guests have an enjoyable stay. Thank you for your review.

8/10 – Goed

Russell

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eastern Washington Red Lion hotels are overall better than the Western Washington Red Lion hotels. Why the difference across the Cascades I don’t know. Overall the Wenatchee Red Lion is good. I have been there last year, and would go again.
2 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 12 apr 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 – Uitstekend

George

2 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 25 apr 2024
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you again.

4/10 – Matig

Eric

1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 25 apr 2024
Thank you for your response. We hope to see you again.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 27 mrt 2024
Thank you for your response. We are so glad you enjoyed your stay and look forward to seeing you again.

8/10 – Goed

MARTIN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Solid property, good value.
1 nacht verbleven in maart 2024
Reactie van Amanda Honnert op 25 mrt 2024
Thank you for you feedback and we hope to see you again in the future!

8/10 – Goed

Samuel

7 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 17 apr 2024
Thank you for your response. Our stay work hard to make sure you enjoy your stay. Samuel we look forward to seeing you again.

2/10 – Ontzettend slecht

Jovani

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bugs and mold in both rooms we tried, no refund, we’re going to continue to put how disgusting Thai hotel was on blast until we are refunded in full
Reactie van KM op 30 apr 2024
Thank you for your feedback. I'm truly sorry we did not meet your expectations. We will be reviewing your comments and make sure everything is corrected moving forward. Thank you again for your feedback.

8/10 – Goed

Bertrum

5 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 12 apr 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

10/10 – Uitstekend

Samuel

7 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 12 apr 2024
Thank you for your response. Samuel we are glad you have enjoyed your stay with us and look forward to seeing you again.

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, clean, quiet room.
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 21 mrt 2024
Thank you for your response. We are glad you enjoyed your stay with us and look forward to seeing you again.

2/10 – Ontzettend slecht

Joel, Bellevue

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van KM op 30 apr 2024
I'm truly sorry you did not have an enjoyable stay with us. We strive to provide exceptional service to our guests. When we do not achieve this we work to make sure we improve moving forward. Thank you again for your feedback.

8/10 – Goed

Kirk

Positief: Netheid, personeel en service
This hotel is obviously from an earlier era but it's quite comfy, everything is convenient, and it's a great value. I really enjoyed a lazy morning sipping free coffee on my personal sun deck overlooking the giant courtyard pool. Where else in Wenatchee can you do that? Plus the staff here are always nice and very chill.
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 20 mrt 2024
Thank you for your response. Yes our hotel is from a different era, but we love it and want all our guest to feel that same way. Our hotel has many stories from the early 70's where so many of our older guest had stayed with us, and all the great fun filled memories they all had. Our staff work hard to make sure each and every guest enjoys their stay. Thank you for noticing how wonderful our staff is.

4/10 – Matig

Jeffry

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Paid for breakfast that wasn’t out in time
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 15 mrt 2024
Unfortunately we had staffing issues and it was late getting put out.

6/10 – Redelijk

Rhonda

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We have stayed here 15 times.The closed captioning never works on the TV. The "safe remote" works sporadically, if at all. Last night the heater was broken and the room was hot. We switched rooms and there were dogs barking across the hall from 4am on. The guy that works at night is barely polite. The morning staff is awesome. Breakfast isnt worth $7
1 nacht verbleven in maart 2024
Reactie van KM op 30 apr 2024
Thank you for your feedback and choosing to stay with Red Lion Hotel Wenatchee. We truly value your feedback and will be looking into these items to see how we can correct them for your future stay. Thank you again for your feedback.

10/10 – Uitstekend

MARTIN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a solid older hotel, excellent beds, great value and always a great nights sleep.
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 13 mrt 2024
Thank you for your response. We work hard at making our guest enjoy their stay with us, we look forward to seeing you again.

8/10 – Goed

Trevor

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value. Little noisy between floors. Nice stafff
2 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 13 mrt 2024
Thank you for your response. It can be noisy but we can always put you on the 3rd floor at your next stay.

4/10 – Matig

Greg

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Bobbie Hughes FOM Manager op 13 mrt 2024
Thank you for your response. We look forward to your next stay.

8/10 – Goed

Emmanuel, Grandview

2 nachten verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 31 mrt 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 – Goed

Lisa, Omak

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and the staff was ft and helpful. The property seems a little tired. I was a little disappointed with the breakfast. I wa there an hour before it closed and there was not much left of the hot food.
1 nacht verbleven in maart 2024
Reactie van KM op 30 apr 2024
Thank you for your review. We look forward to seeing you next time you are in the Wenatchee area.

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was very good.
2 nachten verbleven in februari 2024
Reactie van Bobbie Hughes FOM Manager op 8 mrt 2024
Thank you for your response. Our breakfast is considered as one of the best in town, we are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 – Goed

Barbara

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 7 mrt 2024
Thankyou for your response. We look forward to seeing you at your next stay.

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was good. Only down side was hearing the train all night.
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 6 mrt 2024
Thank you for your response. I hear ya I hear that train at my house too. We will make sure on your next stay to put you in a room away from the train. We are glad that you enjoyed your stay with us.

6/10 – Redelijk

Tara

Reisde met familie
This property is dated. Our room had mold and water damage.
2 nachten verbleven in maart 2024
Reactie van KM op 30 apr 2024
Thank you for your feedback. We are sorry your stay was not to your expectations. We review all reviews and work to improve on the areas we can. Thank you again for your review and we hope we see you again when traveling to Wenatchee.

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. The breakfast was very good. The rooms were clean but the location was dated. Very nice stay. I did not use the amenities.
1 nacht verbleven in maart 2024
Reactie van Bobbie Hughes FOM Manager op 6 mrt 2024
Thank you for your response. We are very glad that you enjoyed your stay with us and look forward to seeing you again.

4/10 – Matig

Traceena

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff checking guests in was very nice and pleasant. Even though she was the ONLY staff there for the entire hotel on a sold out Friday night. Our room was a comfortable temperature, but the bathroom was dirty, had other guests hair on the floor, on the counter and on the tub side, and we had NO shower curtain. The breakfast staff was unpleasant and understaffed causing her to behave in a frustrated way towards guests.
1 nacht verbleven in maart 2024
Reactie van KM op 30 apr 2024
Thank you for your review. Your feedback is very valuable to us. We will be reviewing with our team to ensure that we improve on the areas you mentioned on this review. Thank you again for your feedback.

10/10 – Uitstekend

MARTIN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Solid option, great value
2 nachten verbleven in februari 2024
Reactie van Bobbie Hughes FOM Manager op 7 mrt 2024
Thank you for your response. We are glad you enjoyed your stay and look forward to seeing you again.

4/10 – Matig

Victor

Negatief: Netheid
5 nachten verbleven in februari 2024
Reactie van Bobbie Hughes FOM Manager op 13 mrt 2024
Thank you for your response. We look forward to your next stay.