Hotels in de buurt van West Oaks Mall (Houston)

'Room was not clean. Heat/air did not work. No hot water. No toilet paper upon arrival and there were bugs!'

'Our room was dirty, hair in the bed, make up on the pillows. A condom wrapper under the head board. The head board had hand prints. The sheets and towels were stained. The sink in bathroom was clogged. No power cable for tv, tape holding batteries in on the back. Ice machine didn’t work. No juice for breakfast, no cream cheese for bagels. No soap in the dispensers chair had stains . Very unsatisfied for my first time in Texas. :( I feel I should receive a full refund our voucher for future...

'La habitacion descuidad las sabanas quemadas de cigarro mal olor, no hacian el aseo de la habitacion, el baño sucio, con j'

'Er was een kakkerlak in de kamer. En de medewerker van de nachtdienst was constant chagrijnig.'

'Need hot water pressure '

'Terrible. Bedford arrival I called around 9:30pm stating “we would be later than expected and is it okay if we can get still get our keys before midnight” the lady and the front desk who answered said “yes as long as your here by 2am you will be fine”. Once we arrived to the front desk i say i’m checking in (we get there around 12:30-1 o’clock) and I told him my name and he says “yeah they just called and there switching yall”. No one called and told me this no one emailed me, and then we try...

'Worst customer service ever '

'property looks a little tired. Not much near the hotel.'

'No warm water, no shower (maintenance??) not informed! poor WiFi, bedlamp not working, not clean. '

'Room was clean. Aisles smell like old, it needs aromatics, my bed creaks, a little croach in the bathtub'

'I guess the only really upsetting part was no hot water but everything else was perfectly fine'

'This place should be shut down it had nothing in the room not even a remote it looked like it was about to fall down had roaches and a pretty bad all around atmosphere bad surrounding area '

'.'

'Littil bet far from . breakfast so poor but room is clean .for one day stay is ok '

'Our room was occupied and they almost didn’t have a room for us. They did find a clean room, but it was in need of repair of toilet. '

'No lo recomiendo para nada, muy mal las instalaciones!'

'Voor de prijs goed genoeg. Aan de grote weg. Parkeergelegenheid. Eenvoudig ontbijt'