Vind je ideale hotel in West Point

'The property was clean. Our room felt a little run down. Parts of the carpet, couch and bathtub had a lot of wear. Room was very spacious (king suite). It is very close to the highway and our room was on the highway side. If noise bothers you, not the best stay or request a room on the parking lot side. Only other complaint was the 8 am call wanting our check out time. Check out is 11. Assume we are checking out then. '

'Beds were very comfortable. Outside highway noise was loud. Breakfast was good and had a variety of items. Appreciated the onsite free parking. Lobby area was welcoming and clean. '

'Clean room, friendly staff'

'Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10. '

'Very misleading pictures on the website. The lobby is very small and dated. The wallpaper is peeling from the walls, it’s very dark and has a weird smell… very off putting way to welcome guests. They took a $100 deposit at check in which I thought was a bit much. The room was very small and dark. Dated and not very clean… dust and hair in the corners and there were a couple hairs in the sheets. The tv didn’t work. It worked out for crashing after a concert but we didn’t even want to shower there...

'The room was very clean (and huge). The staff is friendly. Breakfast was good. The hotel is a little dated, but I would definitely stay here again.'

'When we checked in Friday, that was the only time the pool had towels. This definitely needs to be better maintained. The elevators need to be inspected - flicker lights constantly in one, and we got stuck in the other one for 30 seconds at one point. We did not request a handicap suite, but got one, which is fine. The room was clean and spacious. When we needed extra towels, they were brought up within 5 minutes. The breakfast spread was good, nice variety. HUGE ISSUE, and the reason this...

'Nice matress, great blanket, quiet large room, good location'

'Hotel room smelled like smoke, saw a bug on room ceiling. Staining like blood in the shower. Came back from concert at midnight. Nobody at front desk, rang desk bell. Manager clearly sleeping in back room came out to assist. I asked for additional blankets and pillows as there were not enough for two people. Manager said there were not additional blankets in the hotel. Once in the room, pulled back sheets and a spider crawled out from sheets and went behind the bed. Left immediately and drive 2...

'Pretty clean'

'Great place, easy access, staff great as well'

'It smelled like smoke, the pool was broken and breakfast was 35 minutes late. We were disappointed for how much we paid. Staff was nice though.'

'Parking was great. AC was old and so loud it kept us up all night. Requested a non-smoking room but the whole place has a horrible smoke smell. Room was okay but the hallway was awful with the smell of cigarettes and there were cigarette butts on the floor. Bed was comfortable but the bedding was terrible. '

'Older hotel but very clean!'

'No one at checkin for over 20 min. Very dirty, many issues (bulbs out, cleanliness, dirt, dust) etc. would not stay again. '

'Beautiful rooms, friendly staff, very clean and classy'

'All was as expected'

'This was just a quick stop for us on a road trip but for the price we paid I was impressed with the cleanliness, comfort'