Hotels in de buurt van West Springfield Town Common (West Springfield)

'Breakfast was exceptional. We couldn’t have been happier during our stay.'

'Everything was good, room was very clean and smelled good.'

'Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. '

'Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!'

'We did mostly enjoy our stay. First off, all the staff that we met were pleasant and helpful, so that is most important. As far as our room goes, it was clean, but the toilet seat was super low as was the shower head. The room was not built for tallish people. We also didn't realize how close to the highway it was, so there is a lot of road noise. The free breakfast was pretty good, and the staff person that ran the breakfast was very friendly and efficient.'

'Breakfast was fair. Furniture and mattress need to be replaced. '

'The room was clean, however, please be advised that there are shady characters walking around in the casino parking garage that were looking into people's cars. '

'The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

'Clean and the staff was pleasant!'

'This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs.'

'It’s across the street from the basketball hall of fame which is convenient & about 11 minutes from Six Flags. The hotel itself was clean and the breakfast had make your own waffles which kids loved. The staff was very helpful and accommodating. Bad thing was the location. VERY bad area. Lots of homeless drug users. '

'El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas '

'My stay was only for one night, but the staff was amazing and the hotel was immaculate.'

'All good'

'I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is.'

'We had a great stay. The staff was friendly and the hotel is very clean!'

'Staff is helpful and really nice!'

'Goed hotel dinerbuffet was gratis maar matig. kamersuite uitstekend.'

'No complaints'