Hotels in de buurt van Westfield Great Northern Mall (Cleveland)

'Very disappointing stay. The room was not clean, the carpets were filthy, and the washroom had visible mold. Overall, the cleanliness and maintenance of the hotel were well below acceptable standards. The staff were rude and unhelpful, which made the experience even worse. Breakfast was disappointing, with very limited food options. Overall, my experience was average at best, and I would not recommend staying here until significant improvements are made to cleanliness, service, and the breakfast...

'The room was moldy, smelly & dirty. There were also roaches & the hotel staff wasn’t accommodating at all. I will never stay at this hotel ever again. Absolutely disgusting. Terrible stay. 1/10.'

'Very disappointed, the water in the tub wouldn't drain and we also had cockroaches and the alarm also went off at around 9 am and it took about 15 minutes for it to go off.'

'Good room'

'Very big'

'Not well maintained place, Ice vending machine was broken, bathrooms were looking like too old and need immediate maintenance.'

'Large spacious room with kitchenette.'

'This was horrible, very dirty mold on the walls in the room, had to immediately check for bed bugs because of the blood stains on the sheets. Do not recommend'

'Very soon after check-in, the faulty fire alarm went off continuously. The front staff was not helpful. Could not call anybody. I called 911 to report it. The fire department told the front desk worker that we could not stay there in that room because of the fire alarm going off. The quality Inn was unable to provide me with another room (but while the fire department and I were in the lobby on July 4th evening, he was quoting everyone who called room prices) so of course I asked for a refund...

'Toilet did not work when we came in and had no maintenance to fix it, rooms and hallways smelled of cigarettes'

'Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts.'

'Nice area. Nice housekeeping ladies. Rude front desk.'

'Wish they offered breakfast'

'Modern grote kamers prima ontbijten eindelijk geen tapijt op de vloer maar laminaat'

'All bed sheets were dirty, room not cleaned. Horrible experience.'

'Don’t go to This place. It’s very dirty.'

'Value for money, worst breakfast ever, rest acceptable'

'I booked a stay here because it was a cheaper option for one night and it was close to the airport. When I arrived there wasn’t anyone to help with check in and we had to wait 15 minutes until someone came to check us in. Once we got to the room we noticed that it looked like it hadn’t been cleaned. There was dog hair and dirt on the floor. There was something spilled in the cupboard. We also found multiple dead cockroaches. Ultimately we went back to the front desk and told them we would not be...