Zoek naar Appartementen in Whitecourt

'clean and good breakfast'

'We stayed at the property two nights. The staff were friendly although a new front desk staff had no idea what pre check in was when we had completed it and were supposed to just pick up our keys. She made us give all of the same information again despite our persistence in explaining the pre check in form. Breakfast was good, fully stocked. The AC worked great. Rooms were fairly clean except for the wall behind the toilet in the bathroom which looked like sprayed pop or something. Beds were...

'Don’t be fooled by the Best Western name. What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone. I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate. In addition, the advertised amenities did not match what was represented when booking....

'The basement stinks like sewage and the water is white ans oily and smells too. Ants everywhere, electrical issues as all you hear is loud humming ams buzzing in the walls amd ceilings. Rooms only get cleaned every 7 days, if that. No one at the front desk is helpful when you ask a simple question and staff enters your room when you step out and they take things and when you talk to the manager, Mike, he gets upset and kicks you out. The fireplace buzzes and you can hear people literally pulling...

'I booked (and pre-paid), for 2 rooms on January 7, 2026 to stay July 9-12. When I arrived to check-in, they told me that they had given my rooms away and there was nothing they could do. The closest hotel that had vacancy was 30 minutes away. I’ve also had a difficult time receiving a refund from Expedia and 6 days later, I am still waiting for a response.'

'It's an older building (50 years plus) but it's clean, safe and quiet. Quirky (check in at the bar) but that's okay. Kathy is amazing. She and her Mom have been working there for awhile. Amazing team. I'd stay there again.'