Lobby

Beoordelingen van Gran Melia Xian

5 out of 5
Gran Melia Xian
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 73 van 99 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 99 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 99 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 99 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 99 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Richard Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
6 nachten verbleven in april 2024
Reactie van Guest Expeirence Manager op 18 apr 2024
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2024

10/10 – Uitstekend

MYUNGSU

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in januari 2024
Reactie van 客户体验经理 op 26 jan 2024
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验,看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

Xiaoyan

2 nachten verbleven in december 2023
Reactie van 客户体验经理 op 9 jan 2024
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验,看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

Yan

3 nachten verbleven in november 2023
Reactie van 客户体验经理 op 26 dec 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验,看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

noboru

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
2 nachten verbleven in oktober 2023
Reactie van Guest Expierence Manager op 15 nov 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享您的入住体验,看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

8/10 – Goed

Akiko, Los Angleles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.
Reactie van Guest Expierence Manager op 26 okt 2023
Dear Guest,Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, For your mentioned issues, We felt very sorry to see that you are not satisfied with our bathroom and toilet, we have been shared your comments to our management team.We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 – Uitstekend

Qihong, Acton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
12 nachten verbleven in augustus 2023
Reactie van Guest Expierence Manager op 16 sep 2023
Thank you so much for your stay in our Hotel, sharing your experience. I really appreciate your comments, which have been already shared with our team members. We will be looking forward to your next arrival in Xi'an. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best in 2023

10/10 – Uitstekend

YIM FONG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
性價比高的酒店, 起初擔心不是為儲鐘樓區, 會有點不便, 但隔壁便是大唐不夜城 ,好多美食任君選擇。 早餐十分豐富, 非常滿意, 有機會再來西安一定再入住。
4 nachten verbleven in mei 2023
Reactie van Guest Expierence Manager op 4 aug 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并花费您宝贵时间分享好评您的入住体验,看到您在这里度过了一段如此美好时光我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

DONGNA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
両親のために予約しました。コンシェルジュの対応が良くて、兵馬俑のチケットまでネットで予約を助かった。後、西安のおすすめ観光地や、行き方まで細かく教えてくれました。とても親切でした。確かに名前は张伟でした。
5 nachten verbleven in april 2023
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Glenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bad start - good ending
Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
2 nachten verbleven in juli 2021
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Yi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, walkable to many resturants
Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
4 nachten verbleven in januari 2020
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
可以更好
硬件不错,软件有待提高,卫生,员工待人接物,餐饮等等
7 nachten verbleven in november 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

8/10 – Goed

Choule Ho

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
개인적인 불만 2가지 있음
전체적인 서비스 부분은 좋았습니다. 하지만 구급약 같은 게 구비되어 있지 않다는 게 최상급 호텔이라는 이름에 걸맞지 않은 부분 이었습니다. 무조건 현지 병원 가야 한다고 하는데 이건 좀 보완 해야하지 않나 생각합니다. 또 하나 1층 공용 화장실의 경우 수압 문제 때문인지 변기 물이 위로 튀는 문제가 있었습니다.
5 nachten verbleven in november 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
服務人員親切熱心
5 nachten verbleven in november 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

noboru

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
清潔感とラグジュアリーを感じさせるホテル
西安のホテルで最も快適なホテルであるなと感じた。新たに整備された大きな公園のそばにあり、シアターも近い。 ホテルの美観も周囲もとても清潔感のある地域となっている。
2 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

TAHWEI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
具有國際一流水準的住處
來西安一定要住在曲池新區,盛美利亞是最好的選擇。它不是單一的酒店,它屬於一舍龐大開發案的一環,有點像成都太古里,但更加大氣、完善。這裡有一座很大的書城,一整區的兒童美語教室和婚紗攝影棚,當然少不了國際化的餐廳。在酒店對面有一區在地美食街,好吃不貴。盛美利亞的住宿空間設計出色,寬敞,大氣。最小的標準間也夠大,床和枕頭都好睡,浴缸也很好躺。最強的是早餐,真是什麼都有,好幾座料理檯,食物新鮮,品質也高,還有現場擠的多種果汁。整體而言,是一流的。
2 nachten verbleven in november 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
4 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Hyunchan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
자주 애용하는 호텔입니다. 좋아요 스페인 식당도 있네요ㅋ
5 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
寬敞明亮、服務耐心、清潔舒適、環境不錯、交通方便。
3 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

6/10 – Redelijk

Chris

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK for China
Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
7 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. We really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

Yongseok

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are absolutely stunning red level floor is a must with free drinks and food
2 nachten verbleven in oktober 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
호텔은 깨끗함, 곡강지 근체에 있어서 저녁 산책하기도 좋음.
1 nacht verbleven in september 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
위치만 좋은 호텔
3박4일동안 비누는 1번. 나머지 일회용품들, 물 띄엄띄엄. 한국인호텔리어있어 선택했지만..후회스러웠음. 위치는 정말 좋음
3 nachten verbleven in september 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nicely located in a busy yet serene Qujiang area of Xian. The hotel welcomed us with an open, spacious and bright reception hall and a team of courteous staff. The room was spacious and spot clean with a tall ceiling. Beyond the gorgeous room is a patio extended us to a outdoor pond with music dancing water and surrounded by a shopping mall with great shops and restaurants. We left the patio door open at night to enjoy the beautiful evening neon lights from the mall as well as the soothing music from a bar near by. In the morning, birds chirping from the trees awoke the quiet surrounding and possibly encoring the songs from the night before. The hotel was an excellent choice for us, and we will definitely refer it to others and will stay there again if we go to Xian.
4 nachten verbleven in augustus 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Seungwon, 용인시

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
번잡한 시안 성내 외곽의 편한 휴식
성 외곽이라 성 내 관광 일정이 대부분인 짧은 일정이라면 약간 불편할수도. 대당부용원 지하철역이 근처에 있긴 하다. 깨끗하고 편한 숙소로 추천. 근처에도 신도시답게 쇼핑몰이 있어 편한하다.
4 nachten verbleven in juli 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

沛倫

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很棒的住宿體驗
整體的感覺非常的棒,房間都整理的非常整潔,早餐的飲食也非常豐富
1 nacht verbleven in augustus 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

sukchul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
만족합니다
숙박은 만족했고 서비스도 좋고 룸컨디션 최고였습니다 무엇보다 한국인 매니저가 상주하는게 좋았습니다
3 nachten verbleven in augustus 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Hyunchan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
서안 그랜드 매리아 좋아요
스페인계 호텔인 이 호텔은 출장으로 갔으나 주변에 가족중심 놀이와 시설이 많아 추천해요.
3 nachten verbleven in augustus 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

ETSUO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
環境、設備、サ-ビス、食事もコスパ満足です。
2 nachten verbleven in juni 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

yan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

gerardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ecelente, pero cuidado con el restorán español
En China es el mejor hotel en el que nos alojamos. Ubicacion EXCEPCIONAL, ideal para salir a caminar de tarde o noche. Excelente desayuno en calidad, cantidad y variedad. La habitación tiene un detalle de suma importancia. 2 baños. Excelente distribución y suficientes tomas para conectar cualquier cosa. Posiblemente el dormitorio le quedo pequeño para una cama King pero la sala es amplísima. La atención del personal de Front Desk y ambientación del hotel es excelente. Unico punto en contra. Tiene un restaurant español, si usted conoció un verdadero resto español olvídese de este; si aun quiere ir; cierra a la 10PM nosotros llegamos a las 9PM y casi nos nos dejan entrar. La manager nos atendió de pésimas formas, no así la camarera, y prácticamente se ubico al lado de las 2 mesas ocupadas para que no apuráramos a irnos HORRIBLE. En los alrededores esta lleno de buenos y agradables restoranes. Por otra parte en alguna parte indica que tiene excelente WIFi, olvídese es igual de malo (velocidad) al de toda China,
2 nachten verbleven in april 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
部屋が広い,天井が高い
7 nachten verbleven in april 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

MYUNGSOO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
직원들이 매우 친절 합니다
3 nachten verbleven in april 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

KARA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel!
Gran Melia was very nice, clean, and accommodating. Every staff member ensured they greeted us. I loved that they had provided a hand written welcoming note. They also spoke very good English and had arranged a driver for us. The city is beautiful and lights up at nights. The hotel is in between the airport and Terra Cotta Warriors. It took about 45 minutes to get to either destination. I wish we could’ve spent more time in Xi’an and Gran Melia.
2 nachten verbleven in maart 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Siew Fah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service and facilities
Fabulous hotel in service and facilities. Our son held a wedding reception at the hotel and the staff Zoe and Connie were most helpful in making the occasion a big resounding success. We also had a pre wedding dinner party at the Yuet Fu Chinese restaurant. The food was delicious and the waiter Charles provided top notch service. We are very please with the hotel. All the staff were generally very helpful and our guests staying at the hotel were well looked after.
2 nachten verbleven in maart 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Chishan Jason

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
豐盛,完美,便利,高雅
是近幾年來中國旅遊最滿意的一次住宿飯店,設施現代化,員工親善訓練有素,早餐不僅豐盛還非常重視品質,用餐時客人不多,卻見管理人員數度巡視要求更新菜品。唯一的不適是在旁邊的芙蓉新天地晚間音樂播放,若偏愛寧靜可要求不面向音樂噴泉。大唐芙蓉園地鐵站步行不到五分鐘,曲江公園,大唐芙蓉園緊臨,大雁塔與大唐不夜城步行可達,周圍美食太多。
2 nachten verbleven in februari 2019
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

MIN DO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
좋아요
좋아요
2 nachten verbleven in februari 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Blown Away in Xian
Wonderful Hotel in a nice area of Xian. Service is first class all the way. I especially want to thank Paloma, our Red Level Host, for making our trip so special. She went out of her way to make sure everything was wonderful for us. I recommend spending the few extra dollars to stay on the Red Level. The Complimentary happy hour more than makes up for the minor extra expense. The facility is gorgeous with everything you could possibly need or want. Gran Melia gets the highest possible recommendation. Will never stay anywhere else in Xian.
2 nachten verbleven in februari 2019
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr komfortables Hotel. Das Frühstück war großartig. Die Lage ist ziemlich von der Innenstadt entfernt.
2 nachten verbleven in november 2018
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Masaharu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice!
6 nachten verbleven in november 2018
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

YASUHIKO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
総合的にはとても良いホテルだと思います。
ホテル従業員の対応がとてもよく、快適に過ごせました。 お風呂も使いやすかったし、湯量も十分でした。 (ただし若干水はけがよくなかったので、2人以上で続けて使用する場合は注意が必要かも。 TVチャンネルに英語のチャンネルが少なかったのは残念でした。
4 nachten verbleven in november 2018
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager

10/10 – Uitstekend

Hong Gun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
一次完美的旅行
很不錯的一次入住經歷,韓國人比較多。
1 nacht verbleven in oktober 2018
Reactie van Guest Expierence Manager op 27 apr 2023
尊敬的贵宾,首先非常感谢您选择入住西安盛美利亚酒店并及时让我们知道您的入住体验,看到您对我们的认可和肯定我们非常开心。西安盛美利亚酒店是来自西班牙的奢华品牌酒店,完美将西班牙式热情、奢华与中国传统历史文化相融合,为每位注重卓越品质的客人提供个性化的五星级服务。酒店地理位置优越,坐拥曲江南湖,大堂芙蓉园,大唐不夜城,曲江芙蓉新天地商业街,不管是商务出差还是家庭旅行度假,这里都是西安旅途的最佳之地。再次感谢您对我们的认可和肯定,欢迎您下次回来!客户体验经理

10/10 – Uitstekend

hannam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
시안이라면 강추!!!
1 nacht verbleven in oktober 2018
Reactie van Guest Expierence Manager op 27 apr 2023
Dear Guest, Thank you so much for your stay in our Hotel and sharing your experience. we really appreciate your comments. We will be looking forward to your next arrival. I would thank you not to hesitate to contact us if you need any further assistance in any of our Melia Hotels International. We wish you all the best. Guest Expierence Manager