Voorkant van accommodatie
Beschikbaarheid controleren

Beoordelingen van Alpen Resort & Spa Zermatt

4 out of 5
Alpen Resort & Spa Zermatt
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 236 van 346 beoordelingen" "
Gastenscore: 8 - Goed. 78 van 346 beoordelingen" "
Gastenscore: 6 - Redelijk. 18 van 346 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 346 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 346 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for skiing in Zermatt
Amazing hotel for skiing in Zermatt. The room was spacious and clean. The breakfast was good and with lots of options. The hotel is close to the train station as well as the Gornergrat train. The best part of the hotel is the spa area with sauna, steamroom, onsen, pools etc. Just perfect for relaxing after skiing!
3 nachten verbleven in januari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
- great location, close to everything and great view - stunning spa - cozy hotel
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

dorothy, simi valley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

ekta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.
1 nacht verbleven in april 2024

10/10 – Uitstekend

William

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Comfortable, safe, clean. Great breakfast. Awesome spa and game room. 5-10 minute walk to beginning of shopping/restaurant district and 15 minute walk to Sunnegga for train access to ski area. Very friendly staff. Good for larger groups and small kids too. But there were older couples as well. We will likely stay there again.

10/10 – Uitstekend

Eric

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons été surclassé et l’accueil était remarquable. Merci
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Simon

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spa & wellness facilities were excellent. Would not hesitate in returning to this hotel. Only negative point would be duvet very thin, I like thick weighted duvets when I sleep.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place.
8 nachten verbleven in februari 2024

10/10 – Uitstekend

rodrigo

8 nachten verbleven in januari 2024

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony. Service and food good.
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Stephen

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Theresa

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Olga

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Peiman

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Vishal, Concord

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.
1 nacht verbleven in december 2023

8/10 – Goed

Hardeep, ivyland

1 nacht verbleven in december 2023

10/10 – Uitstekend

Jelena

3 nachten verbleven in december 2023

10/10 – Uitstekend

Hans

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es war einfach super. Wir hatten einen Überraschungs Geburtstag geplant, und das Hotel, das Personal alle haben super mitgemacht…
1 nacht verbleven in november 2023

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gloria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean. Friendly staff. Close to town and train station.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Nisha

1 nacht verbleven in november 2023
Reactie van Marilyn op 25 nov 2023
Thank you for your positive feedback! We are happy to hear that you enjoyed your stay with us and hope to see you again soon.

10/10 – Uitstekend

Nikita, Ashburn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall great stay. Will go back again.
1 nacht verbleven in oktober 2023
Reactie van Marilyn op 25 nov 2023
Thank you for your postive feedback! We are happy to hear that you enjoyed your stay and hope to see you again soon.

10/10 – Uitstekend

Evangeline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean ! The pool is amazing it’s like a spa.
2 nachten verbleven in september 2023
Reactie van Tamara op 10 sep 2023
Dear Evangeline,thank you very much for leaving us such a great review about your stay.It is lovely to hear that you also enjoyed the delicious breakfast and spa.A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

4/10 – Matig

Pascal

2 nachten verbleven in september 2023

10/10 – Uitstekend

Hugh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value and very helpful staff
Just very sensibly run. Everything I’d think to do, they’ve done. The wellness area is intelligently designed with pool, hot tub, changing areas etc. The rooms aren’t fancy but they are adequate and have better channels than more expensive hotels (I checked). Good breakfast too!
1 nacht verbleven in augustus 2023
Reactie van Tamara op 31 aug 2023
Dear Hugh,thank you for leaving us such a wonderful review about your recent visit at Alpen Resort Zermatt.It is lovely to hear that you enjoyed our wellness area and you had a good time here with us.For our entire team it is a great concern to make the stay as unforgettable and pleasant.We are looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 – Uitstekend

JoAnn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Tamara op 24 aug 2023
Dear JoAnn!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was excellent- thank you
1 nacht verbleven in augustus 2023
Reactie van Tamara op 24 aug 2023
Dear thank you for your recent visit to It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff. They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.See you soon at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 – Uitstekend

Matthias, Collonge Bellerive

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay and would return any time! Really impressed with the vegan option in the Hornox restaurant... check them out! The spa is amazing... and our 1.5-year old loved the children play areas! All the staff has been fantastic! Thank you and until next time...
3 nachten verbleven in juli 2023
Reactie van Tamara op 19 aug 2023
Dear Matthias!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Alpen Resort Hotel.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Our whole team is looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Stephanie

1 nacht verbleven in augustus 2023
Reactie van Tamara op 19 aug 2023
Dear Stephanie!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Tamara op 1 sep 2023
Dear Susan!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Amarendar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, very convenient, 3 min walk to SBB and other transportation, great places to eat around
2 nachten verbleven in augustus 2023
Reactie van Tamara op 7 aug 2023
Dear Amarendar,thank you for your recent visit at Alpen Resort Zermatt.We are very happy to read, that you enjoyed your stay here with us and that you liked the location of our hotel.Our whole team is looking forward to welcoming you another time again!Best regardsTamara KreisGuest Relations

10/10 – Uitstekend

Chang Zheng

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
2 nachten verbleven in augustus 2023
Reactie van Tamara op 7 aug 2023
Dear Chang!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

shigeko

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ティシュを見つけられなかった。 最後に見つけて、残念でした。
3 nachten verbleven in juli 2023
Reactie van Tamara op 6 aug 2023
Dear Shigeko,for questions or concerns like this our staff at the reception is always there for you, please come directly to us next time with your request, thank you.But we still hope that you had a good stay here with us.Kind regards from ZermattTamara KreisGuest Relations

6/10 – Redelijk

Tony

Reisde met familie
Very convenient location; everywhere within walking distance. Nice pool & jaccuzi available; nice view on the side facing the Matterhorn. Construction right next door. Extremely noisy right from 7am.
2 nachten verbleven in augustus 2023
Reactie van Tamara op 4 aug 2023
Dear Tony!Thank you for your visit and for taking the time to leave us a review.We appreciate the recognition of our wonderful wellness area.It would be a pleasure for us if you would give us another chance, so that we can fulfill your expectations.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This is the place to stay!
What can I say? After two weeks in Switzerland and Italy, Alpen Resort was our FAVORITE of the 7 places we stayed! The room was comfortable and clean (the only thing that would make this room better would be a fan)! The Matterhorn was out, weather was perfect, included breakfast buffet was great and the pool/hot tub was fantastic! Great job!
1 nacht verbleven in juli 2023
Reactie van Tamara op 3 aug 2023
Dear Julie!Thank you so much for taking the time to leave such a good review for our house.We are very happy to hear that you enjoyed your time at Hotel Alpen Resort & Spa.Our goal is always to exceed expectations and to make the guests' stay as pleasant as possible.Upon request, we would have been very happy to bring a FAN to the room free of charge.We are looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful pool and fantastic staff
3 nachten verbleven in juli 2023
Reactie van Tamara op 3 aug 2023
Dear Samantha,thank you for your recent visit to Hotel Alpen Resort & Spa.It was a pleasure to read that you had a great stay here with us.We appreciate your recognition of our wonderful staff.They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.It is lovely to hear that you also enjoyed the delicious breakfast and spa. A well-deserved pampering session at the spa is always needed, when in Zermatt.See you soon again at Alpen Resort Hotel!Best regardsTamara KreisGuest Relations

10/10 – Uitstekend

Kimberly

2 nachten verbleven in juli 2023
Reactie van Tamara op 19 aug 2023
Dear Kimberly!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Ronghua

2 nachten verbleven in juli 2023
Reactie van Tamara op 19 aug 2023
Dear Ronghua!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was comfortable and thoughtfully done. Staff are very friendly and professional.
1 nacht verbleven in juli 2023
Reactie van Tamara op 30 jul 2023
Dear Christine,thank you for your recent visit to Hotel Alpen Resort & Spa.It was a pleasure to read that you had a great stay. We appreciate your recognition of our wonderful staff. They certainly are passionate about what they do, which makes taking care of our guests an absolute delight.Our whole team is looking forward to welcoming you again!Best regardsTamara KreisGuest Relations

10/10 – Uitstekend

Mélissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect
2 nachten verbleven in juli 2023
Reactie van Tamara op 30 jul 2023
Dear Melissa!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Jungmin

1 nacht verbleven in juli 2023
Reactie van Tamara op 30 jul 2023
Dear Jungmin!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Rahuldeva

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very impressed with this hotel. Top notch modern facilities in the heart of the Alps. Great view of the Matterhorn's tip from the terrace. We stayed in the family suite with 2 bedrooms and 2 baths. Absolutely loved it. Highly recommend it to families visiting Zermatt. Will stay here again if we come back here, which we hopefully will. It's a serenely beautiful place!
1 nacht verbleven in juli 2023
Reactie van Tamara op 16 jul 2023
Dear Rahuldeva!Thank you for your visit and the great review.We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations

10/10 – Uitstekend

Lisa Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value, delicious breakfast and supportive staff. Brand new wellness area, very beautiful.
3 nachten verbleven in juni 2023
Reactie van Tamara op 7 jul 2023
Dear Lisa!Thank you so much for taking the time to leave a review for our house.We are very happy to hear that you enjoyed your time at Alpen Resort Hotel.Our goal is always to exceed expectations.We are looking forward to welcoming you again!Kind regardsTamara KreisGuest Relations

8/10 – Goed

Renate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Das zmorgebuffet war ziemlich abgefressen.. Nachschub war dürftig
1 nacht verbleven in juli 2023
Reactie van Tamara op 3 jul 2023
Guten Tag!Vielen Dank für deinen Besuch und die tolle Bewertung. Wir freuen uns, dass es dir bei uns gefallen hat und wir deine Erwartungen erfüllen konnten.Es würde uns freuen, dich demnächst wieder bei uns begrüssen zu dürfen.Freundliche GrüßeTamara KreisGuest Relations

10/10 – Uitstekend

AMIT

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Tamara op 3 jul 2023
Dear Amit!Thank you for your visit and the great review. We are pleased that you enjoyed your stay with us and that we were able to fulfill your expectations.It would be a pleasure for us, to welcoming you another time again.Kind regardsTamara KreisGuest Relations