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Beoordelingen van Hotel Romantica

3 out of 5
Hotel Romantica
Chrum 21, Zermatt, VS

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 209 van 237 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 237 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 237 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 237 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 237 beoordelingen" "

9,8/10

Netheid

10/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

vince

Reisde met partner
Vary cool
6 nachten verbleven in april 2024

10/10 – Uitstekend

Connor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an incredible experience staying at Hotel Romatica. Thor, the host, was waiting to pick us up from the train station, and we were shown nothing but the absolute best hospitality from the second we arrived to the second we left. The hotel was incredible cute and impeccably clean, and we felt right at home. We were truly treated like family and we could not have asked for a better experience.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Gary, Albemarle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Owners are wonderful folks that provide all you could wish for!! Kindness on the top of the list!! ❤️❤️
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Paige

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing find
Just wonderful. Family run hotel with amazing service.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Roy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. The owners, Thor and Michelle, made our stay unforgettable. 11 out of 11 rating
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hosts were so nice and extremely helpful. They went out of their way to make sure we got the most out of our visit to Zermatt.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Warmth
Clean cozy room Nicely decorated garden & restaurant Owners were very helpful & friendly
3 nachten verbleven in september 2023

10/10 – Uitstekend

Raymond, Columbia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The host and hostess were great, they gave us plenty of ideas for walks and restaurants. One early morning the hostess said, walk up the path for two minutes so you can get a picture, the Matterhorn was glowing red from the sunrise. Got a beautiful pic. We stayed two nights in the old goat barn that was converted into a room. It was very nice… maybe a lil small if you were staying for a week. I didn’t see the other rooms, but others I talked too said they were nice. I would recommend the hotel to anyone. The best thing I can say is, they cared about your stay and wanted to make it great.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Son

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute hotel that is near the train station and the lifts. About a 10 minute walk from the train station , and 15 minute walk to the Glacier paradise lift (to see the Matterhorn). Hotel was clean, staff was very helpful, and central location to everything you need. Would stay here again!
2 nachten verbleven in september 2023

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have been traveling for three weeks. This is absolutely the best place we have stayed so far. It is charming, cozy, and the staff are incredibly helpful and kind. As I sat in our suite, I thought I would love to spend Christmas here. It's just that comfortable. I highly recommend it to single or others traveling.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owners, Thor and Michelle, were fabulous! Very friendly, thoughtful, and went overboard to service their customers. The hotel was conveniently located, but just off the main through fare so it was quiet. Exceptionally clean rooms and delicious breakfast. Highly recommend that anyone visiting Zermatt consider this hotel!
2 nachten verbleven in september 2023

10/10 – Uitstekend

Robert

2 nachten verbleven in september 2023

10/10 – Uitstekend

daniel

Reisde met partner
Positief: Voorzieningen
Lovely gardens and flowers greet visitors. Great vistas.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

RIRA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

salvador

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

HYUNGUK

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
최고의 호텔
Room, breakfast, garden, everything is the best.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

manuel e.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
maravillosa estadia
mi viaje fue familiar y el hotel esta perfectamente bien ubicado las habitaciones lindas y limpias el desayuno super completo y michell y thor son unos anfitriones excelentes y muy amables ellos mismos atienden el hotel y estan dispuestos a darte los mejores consejos de que ver y hacer seguro regreso alli otra oportunidad
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Jason

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Amar

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of my favourite hotels ever. Such friendly and helpful people and great location. The little wooden hut is straight from a fairy tale. Highly recommend.
4 nachten verbleven in juli 2023

10/10 – Uitstekend

Nicky

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a fantastic stay the staff are so friendly as the make the stay very personal like you are staying with friends, they know where you a from even the language you speak. Room is exactly as described.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Jose, Upper Saddle River

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our hosts were wonderful. Beautiful place steps from the center of town.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Romantica was simply wonderful.
5 nachten verbleven in april 2023

10/10 – Uitstekend

Paulette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything about the Hotel Romantica was perfect. So welcoming and helpful in getting us orientated for skiing and everything else. Great location too.
6 nachten verbleven in februari 2023

10/10 – Uitstekend

Isabel

6 nachten verbleven in februari 2023

10/10 – Uitstekend

Donald, Alta Loma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was friendly and helpful. great views of Zermatt.
4 nachten verbleven in januari 2023

10/10 – Uitstekend

Kristof

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is fantastic! The owners and the staff are very welcoming and nice. The room was very comfortable and impeccably clean. Whenever coming back to Zermatt this will be the place I will want to stay again and again.
Reactie van Michèle and all 2 and 4 legs in Romantica op 13 jan 2023
Dear KristofThank you so much for you wonderful review and comment.It was a pleasure having you at the Romantica and hopefully we will meet again.All the best to you.Kind regards,

10/10 – Uitstekend

Joycelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very hospitable. They serve good variety of breakfast. it is not difficult to find the hotel too.
3 nachten verbleven in januari 2023
Reactie van Everyone in Romantica op 13 jan 2023
Dear JoycelynThank you so much for your rewiew and kind word.it was a pleasure having you with us.All the best to you ,Yours sincerely,

10/10 – Uitstekend

Ka Kit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay in Hotel Romantica was excellent. The hospitality is the warmest. At the beginning of the stay, the hotel host Thor took us from the train station to the hotel via the hotel car. During our stay in the hotel, Thor and the team provided us a lot of information and recommendations about our trip in Zermatt and we had a very great time here. The hotel room was great with a very nice view. The room was very clean and the breakfast was great. We had very good rest in Zermatt so as to make the best use of our precious time here. The hotel team, especially Thor, is very talkative, polite and has a great sense of humor. One thing I would like to mention regarding how the team helped us during our stay. My suitcase was broken during the train transportation to Zermatt. Despite some search in Zermatt, we still not able to get a new one. Thor helped us to search around Zermatt and provided us suggestions on getting a new one and the way to get rid of my broken suitcase. Although we eventually decided to get a new one in another place in Switzerland, the team’s enthusiasm in helping people is touching. Oh yeah, the dog and cat in the hotel are also very cute. We had good time petting them during our stay. I would strongly recommend Hotel Romantica for anyone who plans to stay in Zermatt.
Reactie van Thor op 30 jan 2023
Dear Ka Kit,Thank you so much for your kind and generous review. It was a total pleasure to have you as our guests, and we hope to see you back in Romantica on another occasion!Kind regards Thor & Michèle

10/10 – Uitstekend

Tomoaki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to thank the staff for the warm hospitality extended to me during my recent visit.
Reactie van Everyone at the romantica op 13 jan 2023
Dear TomoakiTHANK YOU for your kind words.It was a pleasure having you at the Romantica.All the best to you.Yours sincerely,

10/10 – Uitstekend

Perry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Julien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay
The location of the apartment is great, very quiet and close to everything. Bus stop is 5 minutes away and metro 10 minutes away. What I really loked is the cleanliness of the apartment as well as all the features. The welcome was absolutely wonderful, you just have to collect the keys in another building, but everything is well explained. Friendly staff, great location and cleanliness makes it the perfect spot to stay.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Anne

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Eliane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Cody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful B&B in a great location. Very friendly owners with great recommendations about what to do around town. Comfy beds.
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful experience at the hotel. Everything was perfect in the hotel: the location, the rooms, the view, the decoration, the staff, the recommendations for skiing, the breakfasts, the transportation. Near everything. It is a fact that we will return. Highly recommended.
5 nachten verbleven in februari 2022
Reactie van Michèle op 22 mrt 2022
Dear Kenneth Thank you so much for your wonderful comment . It ws a pleasure having you with us and hopefully we will meet you again. All the best to you and your mom as well your sister. Kind regards from all of us in Romantica

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can't say enough about how wonderful my stay was at this gem of a Swiss Alpine style Zermatt hotel. Location was unbeatable, right in the centre of town, but just off of the main street to filter out the noise from the late night crowd, and an easy less than 5 minute walk to the Gornergrat station for the first ski lift up the mountain in the morning. Proprietors Michelle and Thor are extremely kind and exemplary hosts, with endless knowledge and insights on Zermatt and the area freely given. They really went the extra mile(s) for me to be sure I was comfortable, my questions answered and my experience positive. Breakfast is excellent, décor in common areas and rooms charming, tasteful and of high quality, everything impeccably clean. I could go on and on, but you get the idea. Look no further if you want a true Swiss Alps experience in Zermatt. My only complaint was that I couldn't stay longer! I will be back!
6 nachten verbleven in februari 2022
Reactie van Thor op 10 mrt 2022
Dear Andrew, we thank you for your very kind words, it means a lot to us! It was a true pleasure to have you as our guest, and we are looking forward to welcome you back in Romantica, and hopefully very soon! In the meantime, the very best regards from Thor & Michèle!

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing and friendly staff, perfect location (literally in the middle of downtown), super safe, and not to mention a great price for the area! I stayed here for two weeks and would come back again! I highly recommend this hotel.
12 nachten verbleven in januari 2022
Reactie van Michèle op 8 feb 2022
Dear Amanda thank you so much for your wonderful review with commention. It was a pleasure having you with us and hopefully we will meet you and your husband again in Romantica. Take care. Kind regards, The Romantica team

10/10 – Uitstekend

Philippe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2022
Reactie van Michèle op 2 feb 2022
Guten Abend Wir bedanken uns recht herzlich für die wunderbare Bewertung. Wir hoffen auf ein Wiedersehen und wünschen Ihnen alles Liebe und Gute. Bleiben Sie gesund. Freundliche Grüsse und Ihnen ein guten Abend

10/10 – Uitstekend

Hélio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Unterkunft.Gut gelegen. Freundliches und hilfbereites Personal.
2 nachten verbleven in januari 2022
Reactie van Michèle op 29 jan 2022
Liebe Gäste Wir bedanken uns recht herzlich für die Bewertung und die netten Worte. wir hoffen auf ein Wiedersehen und senden liebe Grüsse von uns allen im Romantica.

10/10 – Uitstekend

Jacqueline

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely staff and location with authentic feel.
5 nachten verbleven in januari 2022
Reactie van Michèle op 29 jan 2022
Dear Jacqueline Thank you so much for your score and the lovely comment.It wa sa pleasure havin you with us and hopefully you will be back soon. Best wishes from all of us in Romantica

10/10 – Uitstekend

Lela

1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Terence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location with warm welcome
This was one of the friendliest receptions we have ever experienced in many years of travel. Michele and Thor welcomed us like family and went out of their way to help us have an enjoyable stay with great recommendations for hiking and eating. The hotel is charming with a spotlessly clean room. Breakfast was great. Location in central Zermatt is perfect.
3 nachten verbleven in september 2021
Reactie van Michèle op 21 sep 2021
Dear Terence We would like to thank you for your kind words. It was a pleasure having you with us and hopefully we will meet again. Wishing you and your lovely wife all the best. Kind regards, Michèle, Luca, Thor and the staffin Romantica

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional Hotel in Zermatt
Wonderful location with fabulous hosts. They provided helpful hiking and dinner recommendations. The flower garden is the best in town! Very convenient location.
2 nachten verbleven in augustus 2021
Reactie van Michèle op 21 sep 2021
Good morning dear guests Thank you for ther wonderful rewiev. It was a pleasure having you with us. Wishing you all the best and stay healthy. Kind regards, Michèle, Luca and the Romantica team

10/10 – Uitstekend

Rona L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent in every way
We just loved this place! It’s a 15-room B&B on a quiet side street right near the heart of town. The front is a stunning lush flower garden, at least during the warm-weather months. Inside, the building - the owner’s childhood home - is loaded with quirky, warm and endearing decor touches, from throw pillows to interesting ceiling work. The staff goes above and beyond to be of service - exceedingly so. The breakfast is lovely, the bed is good, the shower is strong … just pack your own shampoo and conditioner. I’d stay here again if I return to Zermatt.
3 nachten verbleven in september 2021
Reactie van Michèle op 17 sep 2021
Dear guests Thank you so much for your lovely comment. It means a lot for us. Hopefully we will see you again. Wishing you all the best. Stay healthy❤ Kind regards, M. Cremonini, Luca and the staff in Romantica