Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 23 van 28 beoordelingen" "
10 - Uitstekend
23
Gastenscore: 8 - Goed. 4 van 28 beoordelingen" "
8 - Goed
4
Gastenscore: 6 - Redelijk. 1 van 28 beoordelingen" "
6 - Redelijk
1
Gastenscore: 4 - Matig. 0 van 28 beoordelingen" "
4 - Matig
0
Gastenscore: 2 - Ontzettend slecht. 0 van 28 beoordelingen" "
2 - Ontzettend slecht
0
9,6/10
Netheid
9,4/10
Personeel en service
8,8/10
Voorzieningen
10/10
Staat van de accommodatie en faciliteiten
Beoordelingen
10/10 – Uitstekend
Berna
21 dec 2023
Positief: Netheid, comfort kamer
Wake up to your Swiss Alps Paradise !
Super smooth check in process. Loved the views ans silence at Overlook Lodge compared to a regular room at Cervo. Staff was extremely attentive and were accessible at all times. I was jumping out
of my bed every morning at sunrise to enjoy the views! At a little extra cost you can also enjoy breakfast and spa at Cervo. Hotel
has direct connection to the lifts! I would recommend it to everyone and stay here again!
Berna
4 nachten verbleven in december 2023
Reactie van CERVO op 24 dec 2023
Dear Berna,Thank you for choosing to stay at OVERLOOK Lodge by CERVO.We are pleased to read that you enjoyed the service you received from our staff. All of our team are committed to delivering attentive service that makes our guests feel catered to and looked after, whilst they are also willing to answer any questions our guests may have about the hotel or the area. Our motto for our guests is to relax and enjoy.It is also great to see that you found the check-in process to be smooth. All of our processes are designed to be efficient and to provide our guests with a stress-free experience that allows them to enjoy their time in Zermatt, and it is good to know that this was the case for you from the moment you arrived.We hope to welcome you back to our hotel again in the future.See you soon at CERVO!Best regards from Zermatt, Benjamin DietscheGeneral Manager
10/10 – Uitstekend
Kar Man
29 apr 2023
Kar Man
1 nacht verbleven in april 2023
10/10 – Uitstekend
JeongEun
17 jun 2022
JeongEun
1 nacht verbleven in juni 2022
8/10 – Goed
WEN WEI
Reisde met een groep
27 nov 2021
Positief: Netheid, comfort kamer
Stunning view
Overall it’s highly recommended. Stunning Zermatt view from the room and spacious space.
WEN WEI
1 nacht verbleven in november 2021
6/10 – Redelijk
Geverifieerde reiziger
10 mei 2021
Geverifieerde reiziger
1 nacht verbleven in mei 2021
10/10 – Uitstekend
RENE
Reisde met een groep
28 aug 2020
Positief: Netheid, comfort kamer
Grandiose
Un appartement de luxe avec vue magnifique et très bien agencé et spacieux
RENE
1 nacht verbleven in augustus 2020
10/10 – Uitstekend
Erik
7 jun 2020
Positief: Netheid, comfort kamer
Erik
3 nachten verbleven in juni 2020
10/10 – Uitstekend
William
Reisde met familie
8 dec 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice view for Matterhorn
The view from the room facing Matterhorn is fantastic. The pick up service from the train terminal save us the hassle of lugging our luggage bag up the steep slope. They also provide transport to the train station. Overall stay was pleasing! 👍
William
2 nachten verbleven in december 2019
10/10 – Uitstekend
Shawna
27 okt 2019
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overall this place ROCKS!
The view of the Matterhorn is amazing from this property. We stayed in the studio room and the view from our patio/room was fantastic. The decor has a fresh, clean, and welcoming feel to it. The kitchen has everything you need for basic cooking. The bathroom is huge and includes a massive shower with separate tub. The bed was hard/uncomfortable for me but my husband slept fine. The only downside I really saw for this property (and now that I know what to do it wouldn't be an issue) was check in. The property people will send you an email with the check in details and codes but they literally sent it about 20 mins before check in. That's ok, but I think they should send it out earlier or at least send something the day before saying you will get instructions tomorrow. It might just be me but I have anxiety anyway so not knowing what to expect is uncomfortable. Also, mine went to junk mail and when I didn't see anything I tried to call but the office was closed that day. Part of the issue is that the entrance is not view able when you walk up to the property. You are on a small cobble path/road and you come up to the house and see a gate. You must walk past this gate and keep going up and around the corner to the entrance. It would be easy to avoid confusion by putting a sign on the gate that says "entrance" with an arrow so that you know to keep walking up and around. Once I found the entrance and email we were good. This place also has laundry which was nice.
Shawna
2 nachten verbleven in september 2019
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
18 okt 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the view was fantastic
I can see the matterhorn in the room very clearly
also room condition was very good
I’d like to recommand for the people going to zermatt
Geverifieerde reiziger
3 nachten verbleven in oktober 2019
10/10 – Uitstekend
SAN
30 aug 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dear SAN
Thank you very much for your rating!
Enjoy your day!
Regards
Lukas Meier
Hotel & Operations Manager
8/10 – Goed
Geverifieerde reiziger
24 aug 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in augustus 2019
Reactie van OVERLOOK op 26 sep 2019
Dear Anonymous
Thank you very much for your rating!
Enjoy your day!
Regards
Lukas Meier
Hotel & Operations Manager
10/10 – Uitstekend
Geverifieerde reiziger
13 mei 2019
Geverifieerde reiziger
2 nachten verbleven in mei 2019
8/10 – Goed
Geverifieerde reiziger
11 mei 2019
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Stunning view, but not easy to access. Recommend to book a taxi before arriving at station. Nice fully equipped kitchen, nice Molton Brown amenity. Modern and tidy room. Really want to visit this hotel again.
Geverifieerde reiziger
1 nacht verbleven in mei 2019
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep, Zakenreiziger
28 jan 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastische Aussicht, sehr geräumige Zimmer, Kuche und Wohnzimmer, gute Lage zu den Bergbahnen. Ideal für Wanderer und Skifahrer. Schuttle-Transfer konnte zu jederzeit telefonisch angefordert werden. Alles im Preis inbegriffen! Wir werden diese Appartement in Zukunft wieder buchen und weiterempfehlen.
Geverifieerde reiziger
2 nachten verbleven in januari 2019
10/10 – Uitstekend
Effendy
24 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Effendy
1 nacht verbleven in november 2018
10/10 – Uitstekend
Geverifieerde reiziger
5 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
내 집처럼 편한 오버룩로지
위치는 체르마트역과 상당히 떨어져있지만 롯지에서 픽업해줘서 별로 불편함이 없었다. 청결도, 구비된 시설이 만족스러웠고 마치 내 집처럼 편했으며 담에 또 찾고싶은 곳이다.
Geverifieerde reiziger
2 nachten verbleven in december 2018
10/10 – Uitstekend
Geverifieerde reiziger
4 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
房間空間大,整潔。廚具齊全。房間景色優美,如果再來,一定再揀選入住。
Geverifieerde reiziger
2 nachten verbleven in november 2018
10/10 – Uitstekend
cristian
21 nov 2018
Excelente.
cristian
2 nachten verbleven in november 2018
10/10 – Uitstekend
Geverifieerde reiziger
8 nov 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice view and comfortable place . No reception and offer pick up and drop off transfer form/to zermatt station .
Geverifieerde reiziger
2 nachten verbleven in oktober 2018
10/10 – Uitstekend
Scott
23 okt 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place is a 6 star, not a 5!
Amazing. Wake to a beautiful Matterhorn view. Service was 5 star concierge with pick up and drop off at the train. Dinner reservation made wee perfect. The Penthouse, 805 was gorgeous.
Scott
1 nacht verbleven in oktober 2018
10/10 – Uitstekend
WEI THONG
26 sep 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent room and view
It was an amazing stay, amazing bed and view, gotta do a little bit of walking but worth the effort!!
WEI THONG
2 nachten verbleven in september 2018
10/10 – Uitstekend
haetsal
30 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
완벽한 뷰! 너무 좋은 시설!
너무 좋았습니다! 체크인 과정이 직접 전화를 해야해서 어려움이 있었지만 숙소가 너무 좋아서 그 런것들은 문제가 되지 않습니다! 역에서 숙소까지 오는길이 오르막이라 힘들게 걸어올라왔는데 아마 미리 이야기 하면 역으로 데리러 와 주는 것 같았어요. 갈때는 차로 데려다 주셨습니다. 세탁실도 있어서 유료로 사용할 수 있었고, 침대와 침구도 너무 편했고, 방에서 보이는 마테호른은 정말 최고였습니다! 도착해서 짐도 안풀고 사진부터 찍었습니다. 주방에 식기도 완벽히 구비되어 있었고 커피머신과 커피도 넉넉히 준비되어 있어서 마테호른을 보면서 여유롭게 커피도 마셨습니다.
이 숙소때문에라도 또 가고싶은 마음입니다.
한 가지 아쉬운 점이 있다면 와이파이가 계속 끊겨서 다시 연결해야 한다는것!
haetsal
2 nachten verbleven in augustus 2018
10/10 – Uitstekend
Jan-Olof
26 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Panoramavy över Matterhorn
En fantastisk lägenhet med panoramafönster mot Matterhorn, direkt från den underbara Hästens sängen. Vi blev hämtade med taxi från tågstationen vilket ingick i priset. Trots att hotellet är obemannat, så var in- och utcheckning mycket enkelt.
Jan-Olof
2 nachten verbleven in juli 2018
10/10 – Uitstekend
KAOCHUN
12 jul 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best vacation ever
Excellent view of Matterhorn and super comfortable place for vocation. The interior design is so cool and my family love it very much. We will definitely come back.
Geverifieerde reiziger
2 nachten verbleven in juni 2018
8/10 – Goed
Serene
24 mei 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay at Overlook
Nice and clean apartment! The mattress is super comfy, kitchenette is well equipped for those who would like to cook a simple meal. Enjoyed the beautiful unblocked view of Matterhorn from the living room and bedroom.
Serene
2 nachten verbleven in mei 2018
10/10 – Uitstekend
Thomas
29 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great lodging, perfect for families/ self-catering
Overlook Lodge is apartment-style lodging : no front desk, and not serviced daily; my flat had a living room with balcony, and a full kitchen. It's very comfortable and extremely well-situated for skiing; you have a ~5 min walk up the hill to get to an elevator that takes you directly to the Zermatt - Sunnegga furnicular. The elevator is also exactly where the piste #1 ends.
You also get a direct view of the Matterhorn from many of the rooms (see photo - this was literally the view out of my living room).
There is laundry on site and per-room secured ski gear storage with plenty of boot and glove dryers.