Caribische Eilanden: Luxe vakanties

Super vakantie gehad, proper, veel ruimte, ruime kamers, ongelooflijk vriendelijk personeel.

Zeer heel goed

The resort was gorgeous. Lots to do. Pools were clean and huge.The staff was helpful and friendly. Food was ok. We were on 4th floor and elevator was out of commission. Also, the ice machine wasn't working, but out butler would bring us ice for two days. We still had a beautiful time.

Super nette accommodatie met goed bedienend personeel en goede service. De massageservice was echt slecht. Mijn vrouw en ik namen een duo-massage maar beide masseuses waren erg slecht. Daarna werd bijna van ons geëist om fooi te geven, terwijl de massages al erg duur waren. We hebben fooi gegeven maar de vrouwen vonden het niet genoeg en werden boos op ons. Het hotelpersoneel deed hier verder niks aan. Het restaurant en de andere diensten van het hotel waren verder erg goed.

Zeer heel goed

Super nette accommodatie met goed bedienend personeel en goede service. De massageservice was echt slecht. Mijn vrouw en ik namen een duo-massage maar beide masseuses waren erg slecht. Daarna werd bijna van ons geëist om fooi te geven, terwijl de massages al erg duur waren. We hebben fooi gegeven maar de vrouwen vonden het niet genoeg en werden boos op ons. Het hotelpersoneel deed hier verder niks aan. Het restaurant en de andere diensten van het hotel waren verder erg goed.

price quality balance is far far off

Prachtige unieke locatie!

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Zeer heel goed

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Beautiful Property, Just Not Our Travel Style We recently stayed at ZEL and had a really nice trip overall. The property is absolutely beautiful, and the grounds were very well maintained. The security staff were fantastic—friendly, helpful, and always made us feel safe. The food was good for an all-inclusive, and the cappuccinos were SO good! ☕️ About 98% of the staff were incredibly kind, helpful, and welcoming. We did have one less-than-friendly interaction with a manager at the front desk, but thankfully that was the exception. Room service could use some improvement. It sometimes took quite a while, and getting through to room service could be difficult. The seaweed was unfortunately pretty bad while we were there, but that’s obviously outside the resort’s control. ZEL did make an effort to combat it and keep the beach as clean as possible, which we appreciated. Our biggest takeaway was realizing that we’re more the explore-and-experience-the-destination type of travelers than the sit-at-a-resort-all-week type. That’s not a reflection on ZEL—it was a beautiful place to stay and a great home base for our trip. Overall, we enjoyed our stay, loved the beautiful property, and appreciated the wonderful staff. We had a great time traveling together and would recommend ZEL to anyone looking for a beautiful all-inclusive resort experience.