'Disappointing Experience – 2/5 Stars
I stayed at Sterling Elk Hill from 21st October to 24th October, and unfortunately, my overall experience was disappointing. I would rate my stay 2 out of 5 stars.
Room service was extremely slow. I had to call multiple times for assistance and faced this issue on more than five occasions. Such delays are unacceptable for a hotel of this standard.
The checkout experience was equally frustrating. I waited for around 40 minutes for someone to collect our...
'Disappointing Experience – 2/5 Stars
I stayed at Sterling Elk Hill from 21st October to 24th October, and unfortunately, my overall experience was disappointing. I would rate my stay 2 out of 5 stars.
Room service was extremely slow. I had to call multiple times for assistance and faced this issue on more than five occasions. Such delays are unacceptable for a hotel of this standard.
The checkout experience was equally frustrating. I waited for around 40 minutes for someone to collect our...
'First of all, it was disappointing. Despite having booking confirmation after reaching the hotel at check in time 0200PM , we were told that there was a technical error due to which the rooms are not available and we were asked to check in at another club mahindra property"Derby green".
On reaching Derby green, we were asked to pay for additional charges for child. But during booking on HOTELS.com the child was taken into account and charges paid for all three persons. So we had to contact...
'First of all, it was disappointing. Despite having booking confirmation after reaching the hotel at check in time 0200PM , we were told that there was a technical error due to which the rooms are not available and we were asked to check in at another club mahindra property"Derby green".
On reaching Derby green, we were asked to pay for additional charges for child. But during booking on HOTELS.com the child was taken into account and charges paid for all three persons. So we had to contact...
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