Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Andalus Al Seef Resort & Spa

4 out of 5
Andalus Al Seef Resort & Spa
Eastern Ring Road, Khalifa Park Area, Abu Dhabi

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 78 van 201 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 201 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 201 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 201 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 201 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Yassine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel top , très belle piscine! Par contre la chambre doivent quand meme etre a rénover, sinon impeccable
6 nachten verbleven in januari 2024
Reactie van Hotel Management Team op 27 feb 2024
Dear Mr. Yassine,Thank you for your feedback! We're glad you enjoyed our swimming pool. We'll certainly take your comments about the room into consideration for future improvements. We hope to have the opportunity to welcome you back soon!Regards,Hotel Management Team

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service
Het is een mooi opgezet complex met mooi zwembad. De accommodatie die wij betrokken, was zeer ruim en mooi ingericht. Helaas is het onderhoud van slechte kwaliteit. Scheuren in het tegelwerk vlekken in de bekleding van de bank en stoelen. Bedden waren prima en schoon. Badkamer zeer gedateerd en op vele plaatsenen loslatende kitrande, vuil en te weinig of helemaal geen handdoeken. Als je hier om vraagt, moet je lang wachten. Geen haardroger bij 4 sterren? 2 dagen gevraagd en toen maar van vrienden geleend. Al met al een goed verblijf, maar men moet wel wat beter hun huiswerk gaan doen.
3 nachten verbleven in november 2019
Reactie van Reservation Department op 29 dec 2019
Dear Valued Guest, Greetings from Al Seef Resort & Spa by Andalus! Thank you for taking the time to share your feedback. We are very sorry to hear that your stay with us did not meet your expectations as it is our utmost concern to provide the best experience at all times to our esteemed guests staying with us. My sincere apologies that we have not been able to do this during your recent visit. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please rest assured that all your comments and feedback will be shared with the senior management. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Best regards, Reservation Department

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima, fijn zwembad, top. Goede parkeerplaats. Supermarkt naast de deur
16 nachten verbleven in februari 2019
Reactie van Reservation Department op 10 apr 2019
Dear Esteemed Guest, Greetings from Al Seef Resort & Spa by Andalus! Thank you for your review. We highly appreciate your feedback and sharing regarding your experience during the stay with us. We look forward to welcoming you back and show you our improved service! Best regards, Reservation Department

10/10 – Uitstekend

ALEXANDER

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very pleasant place with a Caribbean atmosphere
Reactie van Hotel Management Team op 25 mrt 2024
Dear Mr. Alexander,Thank you for your kind words! We're delighted you enjoyed the atmosphere during your stay.We look forward to welcoming you back in near future!Regards,Hotel Management Team

10/10 – Uitstekend

Sean

Reisde met partner
Met all of our needs in a pleasant setting
3 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 28 feb 2024
Dear Mr. Sean,Delighted to hear we hit the mark! Thanks for the kind review.We look forward to welcoming you back in near future!Regards,Hotel Management Team

10/10 – Uitstekend

Tariq

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was boxed off, gretal with family and younger kids, feel safe, plus nice big resort, dining was limited so had to. Catch taxis for meals however easier alternative to. Order online. Abu. Dhabi is nice place, much quieter a slower then dubai.
5 nachten verbleven in februari 2024
Reactie van Hotel Management Team op 27 feb 2024
Dear Mr. Tariq,We're delighted you had a wonderful time with your family and felt safe at our resort. Thank you for your feedback regarding dining options, we'll work on improving this. We're glad you enjoyed Abu Dhabi's charm. Looking forward to welcoming you back!Regards,Hotel Management Team

10/10 – Uitstekend

Divyansh

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hotel Management Team op 27 feb 2024
Dear Valued Guest,Thank you for your perfect score! We're thrilled you had such a fantastic experience. Can't wait to host you again!Regards,Hotel Management Team

10/10 – Uitstekend

maurizio de

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room and relaxing environment, we stayed here very well.
2 nachten verbleven in januari 2024
Reactie van Hotel Management Team op 27 feb 2024
Dear Mr. Maurizio,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found our room comfortable and our environment relaxing. We appreciate your feedback and hope to welcome you back soon!Regards,Hotel Management Team

6/10 – Redelijk

Anita

1 nacht verbleven in november 2023

10/10 – Uitstekend

Tomas

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023
Reactie van Hotel Management Team op 24 nov 2023
Dear Mr. Thomas,Thank you so much for your fantastic 10/10 rating! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon.Best Regards,Hotel Management Team

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pessima esperienza
Prenotato camera da 77 metri e mi sono ritrovato in una di 36.
4 nachten verbleven in november 2023
Reactie van Hotel Management Team op 15 nov 2023
Dear Valued Guest,We sincerely apologize for the room discrepancy you experienced. The room you have originally booked was Standard Room that is a unit of 36 square meters.Our team is investigating the matter to ensure such incidents are avoided in the future.We look forward to welcoming you back in near future!Best Regads,Hotel Management Team

10/10 – Uitstekend

Radka

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Hotel Management Team op 27 okt 2023
Dear Mr. Tomas,Thank you for the perfect 10/10 rating! We're delighted to know you had a wonderful experience with us. Your positive feedback motivates our team to keep delivering exceptional service. We can't wait to welcome you back.Best Regards,Hotel Management Team

8/10 – Goed

David

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell, men litt kluss med bestillingen.
Bra hotell. Vær obs på at selv om man booker 2 voksne og 3 barn så får man kun sengeplass til 4 personer. Skal han ha senger til alle så må man betale for ekstra seng. Personalet i resepsjonen var ikke veldig behjelpelige med å løse problemet. Hotels.com var heller ikke veldig behjelpelige med å løse saken og skylte på hotellet. Man trenger ikke bestille overnatting med frokost, det er kjøkken på rommet og det er matbutikk like i nærheten.
1 nacht verbleven in oktober 2023
Reactie van Hotel Management Team op 27 okt 2023
Dear Mr. David,Thank you for your feedback, and we appreciate your insights. We apologize for any inconvenience you experienced. We'll take your comments into account to improve our service and communication in such situations. We hope to have the opportunity to better serve you in the future.Best Regards,Hotel Management Team

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A winner!!!!!
We were just elated with the service we were provided at this beautiful hotel. Really. It was unbelievable! We were given royal treatment the entire time we were there.
Lobby
1 nacht verbleven in oktober 2023
Reactie van Hotel Management Team op 22 okt 2023
Dear Mrs. and Mr. Lacroix,Thank you for your kind words! We're delighted to hear that you had an unforgettable experience at our hotel. We look forward to welcoming you back soon!Best Regards,Amina CemanFront Office Manager

4/10 – Matig

Aston

1 nacht verbleven in oktober 2023
Reactie van Hotel Management Team op 22 okt 2023
Dear Ms. Megan,We're sorry to hear that your experience fell short of expectations. Please feel free to share more details so we can improve and make your next stay better. Thank you for your feedback.Best Regards,Hotel Management Team

10/10 – Uitstekend

Dustin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had been considering this hotel for quite some time but was always on the fence. Needless to say, I was pleasantly surprised. Are they the nicest rooms in Abu Dhabi? No. But the room was clean and spacious (it was a full one-bedroom apartment with a massive terrace) - the staff was helpful and friendly. I will definitely book here again.
2 nachten verbleven in oktober 2023
Reactie van Hotel Management Team op 14 okt 2023
Dear Mr. Dustin,We're thrilled to hear you had a pleasant surprise during your stay! Clean and spacious accommodations, along with friendly staff, are what we strive for. We can't wait to welcome you back for another great experience in the future. Thank you for choosing our hotel! Best Regards,Hotel Management Team

10/10 – Uitstekend

SAEED ALI ABDULLA SUBAA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Hotel Management Team op 9 sep 2023
Dear Mr. Saeed,Thank you for your fantastic 10/10 rating! We're thrilled to hear you had such an enjoyable stay. We look forward to welcoming you back soon!Best Regards,Hotel Management Team

10/10 – Uitstekend

Streit

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very calm environment
1 nacht verbleven in augustus 2023
Reactie van Hotel Management Team op 9 sep 2023
Dear Valued Guest,We're delighted to hear you found our environment calm. Thank you for sharing your experience!We look forward to welcoming you in near future!Best Regards,Hotel Management Team

8/10 – Goed

Mohamed

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chambre spacieuse avec terrasse qui donne accès direct à la piscine.
1 nacht verbleven in augustus 2023
Reactie van Hotel Management Team op 9 sep 2023
Dear Mr. Mohamed,We're glad you enjoyed your spacious room with terrace and pool access! Thank you for choosing us.We look forward to welcoming you back in near future!Best Regards,Hotel Management Team

8/10 – Goed

Amna

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Hotel Management Team op 23 jun 2023
Dear Ms. Amna,Thank you for taking the time to leave a review of your recent stay with us, and for rating your experience 8 out of 10. We appreciate your feedback and value your input.We are pleased to hear that overall, you had a positive experience during your time at our hotel. We constantly strive to provide the best possible service and amenities to our guests, and your rating indicates that we are on the right track.In order to further improve and enhance our offerings, we would greatly appreciate any specific feedback or suggestions you may have regarding areas where we could have earned a higher rating. Your insights will assist us in identifying areas for growth and ensuring that we continue to meet and exceed our guests' expectations.In order to further improve and enhance our offerings, we would greatly appreciate any specific feedback or suggestions you may have regarding areas where we could have earned a higher rating. Your insights will assist us in identifying areas for growth and ensuring that we continue to meet and exceed our guests' expectations.We look forward to welcoming you back in near future!Best Regards,Hotel Management Team

6/10 – Redelijk

Jerold

1 nacht verbleven in maart 2023
Reactie van Hotel Management op 24 apr 2023
Dear Mr. Jerold,Thank you for taking the time to rate your recent stay with us. While we're glad that you chose to stay with us, we're sorry to see that we didn't quite meet your expectations during your visit.We would greatly appreciate any feedback or comments you may have on what we could have done to improve your experience. We are always looking for ways to improve our services and exceed our guest's expectations.If there is anything specific you would like to share with us about your stay, please don't hesitate to reach out. We would love the opportunity to address any concerns and ensure that your next stay with us is exceptional.Thank you again for your feedback and we hope to have the chance to welcome you back in the future.Sincerely,Hotel Management

6/10 – Redelijk

Ali

2 nachten verbleven in maart 2023
Reactie van Hotel Management op 18 apr 2023
Dear Mr. Ali,Thank you for your time to leave us the review.We look forward to welcoming you back in near future to experience our improved services.Best Regards,Hotel Management

10/10 – Uitstekend

Reema

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in maart 2023
Reactie van Hotel Management op 27 mrt 2023
Dear Ms. Reema,Thank you for your time to leave us your kind feedback.We look forward to welcoming you back in near future!Best Regards,Hotel Management

10/10 – Uitstekend

Ibrahim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Hotel Management op 27 mrt 2023
Dear Mr. Ibrahim,Thank you for your time to leave us your review.We look forward to welcoming you back in near future!Best Regards,Hotel Management

2/10 – Ontzettend slecht

CHUNXI

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Waiting time too long
1 nacht verbleven in februari 2023
Reactie van Hiba op 20 feb 2023
Dear Ms. Margaret,Thank you for your time to leave us the review.We look forward to welcoming you in near future!Best Regards,Hotel Management

2/10 – Ontzettend slecht

Irene

They give me studio and I make booking for 1 bedroom Please refund the amount
1 nacht verbleven in januari 2023
Reactie van Management op 27 jan 2023
Dear Ms. Irene,Greetings!Thank you for your time to leave us the review.May we please share with you that you have originally booked One bedroom Suite Middle Floor and you stayed in the same room type. The registered room number was in B Block. One bedroom Suite has a large bed, bathroom, living room, fully equipped kitchen.We would be happy to be at your service in near future and offer discount to the next room category to enjoy more comfort.Best Regards,Management

8/10 – Goed

Catalina Rosa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
El hotel es muy agradable,cómo un pueblito con apartamentos en diferentes zonas,jardines bonitos y piscina.Hay un pequeño Mall al lado.La habitación con terraza grande,el baño muy cómodo,el edificio del apartamento un poco antiguo.En general relación precio calidad muy bien
1 nacht verbleven in december 2022
Reactie van Amina Ceman op 18 dec 2022
Dear Ms. Catalina,Greetings!Thank you for taking time to leave us the review.We do appreciate your honest words.Looking forward to welcoming you back in near future.Sincerely,Amina CemanFront Office Manager

8/10 – Goed

Margaret

1 nacht verbleven in december 2022
Reactie van Amina Ceman op 11 dec 2022
Dear Ms. Margaret,Thank you for your time to leave us the review.We look forward to welcoming you in near future!Best Regards,Hotel Management

10/10 – Uitstekend

Betty

1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Scott

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022

2/10 – Ontzettend slecht

fadel, houston

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Place was horrible , was dusty and not clean and sheets were smelly , even the welcome paper on the bad was an old paper stained . we checked out after 1 hour from our stay
1 nacht verbleven in november 2022
Reactie van Amina Ceman op 3 dec 2022
Dear Mr. Fadel,First and foremost thank you for taking the time to share your feedback with us!We would like to express our apologies that you had a negative experience in our hotel.We would like to express our apologies that you had a negative experience in our hotel.Kindly be advised that we will definitely share your concern with our Higher Management and take an action.We hope your next visit will be a pleasant stay and we look forward to welcoming you back!Best Regards,Amina CemanFront Office Manager

8/10 – Goed

Margaret

1 nacht verbleven in november 2022
Reactie van Hotel Management op 19 nov 2022
Dear Ms. Margaret,Thank you for your time to leave us the feedback.We are glad that you enjoyed your stay with us.We look forward to welcoming you back in near future!Sincerely,Hotel Management

8/10 – Goed

Sara

2 nachten verbleven in oktober 2022
Reactie van Reservation Department op 3 nov 2022
Dear Ms. Sara,Thank you for your kind feedback!We look forward to welcoming you back in near future.Best Regards,Reservation Department

6/10 – Redelijk

Lars, Koeln

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This room shows many signs of wear after the years; the cushions have stains, the bathroom tyles have dark stained corners, wooden parts of the bath room furnitures are damaged and are swollen up by humidity, sink is making bad odor not only in the bath room but in all the room.
4 nachten verbleven in oktober 2022
Reactie van Management op 18 okt 2022
Dear Mr. Lars,Thank you for taking time to leave us the review.We are working on improving all the areas and refreshing our villas, furniture etc.We look forward to welcoming you back in the near future and impress you with changes.Best Regards,Management

8/10 – Goed

Jocelyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very unique hotel in the way it was set out. Lovely pool area(no poolside bar) lovely coffee and breakfast area and mall for shopping and evening eating out. Very good value for money
4 nachten verbleven in oktober 2022
Reactie van Amina Ceman op 10 okt 2022
Dear Ms. Jocelyn,Greetings!Thank you for your time to leave us your kind feedback.We look forward to welcoming you back!Best Regards,Amina CemanFront Office Manager

10/10 – Uitstekend

Maryam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Reservation Department op 24 sep 2022
Dear Ms. Maryam,Thank you!We look forward to welcoming you back!Best Regards,Amina Ceman

2/10 – Ontzettend slecht

Schahnaz

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Mariam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Amina Ceman op 20 aug 2022
Dear Ms. Mariam,Thank you for your kind review.We look forward to welcoming you back!Sincerely,Amina CemanFront Office Manager

4/10 – Matig

DARLENE

Reisde met een groep
Positief: Netheid
Reservation was not for a pool side view room but was not granted. Room given was at the very end very far from the pool area.
1 nacht verbleven in juli 2022
Reactie van Reservation op 30 jul 2022
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Betty

1 nacht verbleven in juni 2022

4/10 – Matig

Cristiana

Negatief: Staat van de accommodatie en faciliteiten
Outdoor area
1 nacht verbleven in mei 2022
Reactie van Reservation op 30 jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Muhannad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

8/10 – Goed

Mustafa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hair dryer should be added and a chair with a table on the balcony
2 nachten verbleven in mei 2022

8/10 – Goed

Rochelle

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2022

8/10 – Goed

Modelyn

1 nacht verbleven in maart 2022

10/10 – Uitstekend

barak

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend
It was very good
1 nacht verbleven in maart 2022

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for Families with young children, staff and everyone really friendly, supermarket in mail just a couple of minutes walk. Different restaurants, with a chippy that does real fish and chips
6 nachten verbleven in februari 2022

6/10 – Redelijk

Khalifa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2022

6/10 – Redelijk

Adelfa

Positief: Netheid, staat van de accommodatie en faciliteiten
Please put toiletries next time. I’ve been in that resort for couple of times but still no toothbrush and slippers you still need to ask at the reception.
1 nacht verbleven in februari 2022

8/10 – Goed

SYED MUHAMMAD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent
The stay was decent , most of the kiosks were sort of closed. The pool was good though.
1 nacht verbleven in januari 2022