Dear Murat,Thank you for your rating. We are very happy that you were able to spend a pleasant and carefree vacation with us. It was a great pleasure to have you as our guest. We hope to welcome you again on your next visit to Amsterdam. Best regards, Your Hapimag Team

Dear Jilani, Thank you, we take it as a big compliment. We were delighted to have you with us and hope to welcome you again in the future!

Dear Mr Klaus, Thank you for visiting our resort. We are glad you have enjoyed your stay. Best regards

Thank you so much for your feedback, we appreciate it and we love that you had a great stay with us. Surely it was just a moment that nobody was at the reception and not permanently. Please be informed that only one person is working per shift so it could totally be that somebody is up stairs helping another guest or in the back office doing administration. If you ring the bell at the reception, somebody will always come and help you with any questions you may have. Kind regards

Mrs Tina Thanks for your nice review We were very happy to have you as guests in our Hote. And you most welcome.

Dear Wing Hin On, Thank you for your valuable review, we appreciate the feedback. We are a private member resort, with apartments that are people´s home during their stay. It is correct that we don´t provide a daily housekeeping service, however, this is available upon request. We hope our front office answered questions you may have had and our night security made you feel safe. It was a pleasure to have you with us, and we hope to welcome you again in the future. All the best, Team Hapimag Amsterdam

Thank you, we appreciate the valuable feedback!

Merci beaucoup pour vos aimables paroles!

We thank you kindly for the lovely little review, we highly appreciate it and we would more than love to welcome you back in the future!

Dear Désiree, thank you so much for your valuable feedback. We appreciate it a lot and are always looking to better the experience. We´re sorry to hear about the cleaning. This is not up to our standards. Just for your information, since we are not your average hotel but have private apartments we do not offer a daily cleaning, however you can always get one upon request and that goes for all the amenities as well. Our staff is there for all your requests everyday. We are so glad you liked the location and would be more than happy to welcome you again in the near future! All the best, Team Hapimag Amsterdam

Dear Sir/Madame, Thank you for your review. It is correct that we are currently without elevator as we are getting a new one. This will be finished on the 13th of July 2019. We hope you enjoyed your stay and got to see Amsterdam in the best way. Kind regards, Nimue van den Berk

Tak for dine venlige ord og feedback, vi sætter pris på det meget. Vi vil gerne byde dig velkommen igen!

Dear Elif Thank you very much for your positive review! We hope to see you soon here in Amsterdam! Best regards, Your Team of Hapimag Amsterdam

Dear Angie, Thank you so much for your review, we appreciate the feedback! The confirmation of arrival/check-in time is not an obligation, just an inquiry. It can be done via phone but also e-mail. We do this so we can try our best to have the room ready upon arrival, if earlier then the normal check-in time of 16:00 hrs. We thank you for taking the time to inform us with the help of the hotel.com staff. We are sorry for any inconvenience caused regarding that matter, but very happy that you had a pleasant stay with us! We sincerely hope we are able to welcome you back one day. Kind regards

Hola Fernando Daniel Muchísimas gracias por su valoración! Estamos contentos de que les ha gustado el nuestro resort. Esperamos de darles la bienvenida aquí en Amsterdam de nuevo. Saludos,