Bar (ter plaatse)

Beoordelingen van Hyatt Place Atlanta Downtown

3 out of 5
Hyatt Place Atlanta Downtown
330 Peachtree St NE, Atlanta, GA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 454 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 299 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 70 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 1006 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Patricia A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Kristine

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
they list as having shuttle service, but you get there and a sign says they no longer have it. they list as having a restaurant which is just a few tables at the check in area with a limited food selection. the rooms were clean, they need to be more upfront about the $35 per day parking charge instead of just a small line about it.
6 nachten verbleven in april 2024
Reactie van Sabrina op 25 apr 2024
We are sorry any confusion, the shuttle service listings should have been taken off of all websites. We do have a restaurant and we are working to expand our selection. Thank you for your feedback, we hope that you enjoyed your stay.

10/10 – Uitstekend

Lindsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints here. Convenient location, lots of options for eating out within a short walk, staff was friendly, room was spacious and clean. Basically all that I ask for in a hotel.
3 nachten verbleven in april 2024
Reactie van Sabrina op 23 apr 2024
We are happy that you enjoyed your stay and that we could provide you with excellent service. We hope to see you again!

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Sabrina op 23 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

David

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
35 $ de parqueo por día me parece mucho
1 nacht verbleven in april 2024
Reactie van Sabrina op 20 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

David

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How is it possible that you have to pay parking to stay there?
2 nachten verbleven in april 2024
Reactie van Sabrina op 19 apr 2024
We only charge for parking if our guest actual park with us. We provide gated parking at the rate of 35 dollars for our guest who chooses to park with us.

10/10 – Uitstekend

Sha ron

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very polite, fast, and efficient.
1 nacht verbleven in april 2024
Reactie van Sabrina op 19 apr 2024
We are so happy that our staff could provide you with excellent service.

10/10 – Uitstekend

Linda B, Grand Rapids

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traveling on business - close to restaurants. Easy walk of less than 1 mile to convention center following Baker Street. Room was spacious and clean (decor maybe little dated but comfortable). Free breakfast was helpful. Great value. Would stay here again.
2 nachten verbleven in april 2024
Reactie van Sabrina op 19 apr 2024
Thank you fore your feedback. We are so happy that you enjoyed your stay. We can't wait to welcome you back to our hotel!

10/10 – Uitstekend

Rommel Constantino

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very accessible to upscale attractions in ATL, near to Resto and malls, walkable to shuttle bus and trains
4 nachten verbleven in april 2024
Reactie van Sabrina op 19 apr 2024
Thank you for choosing the Hyatt Place Atlanta Downtown for your stay.

10/10 – Uitstekend

Carol

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel súper tranquilo, todos muy atentos, hablan español y el desayuno muy bueno
4 nachten verbleven in april 2024
Reactie van Sabrina op 18 apr 2024
Nos alegra que haya disfrutado de su estancia. Esperamos volver a verte pronto!

10/10 – Uitstekend

April, Edenton

3 nachten verbleven in april 2024

10/10 – Uitstekend

Darryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet. Friendly staff.
1 nacht verbleven in februari 2024
Reactie van Sabrina op 10 apr 2024
Thank you for your feedback. We are glad that you enjoyed your stay, and we hope to see you again.

6/10 – Redelijk

Rafael, Bonaire

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I had to contacted the from desk twice for kids running up & down and making a lot of noises in the aisle way in front of my door...
4 nachten verbleven in maart 2024
Reactie van Liz op 8 apr 2024
We appreciate your feedback and apologize for any inconvenience you may have experienced. We have informed the parents, but unfortunately, they persisted.

8/10 – Goed

Tesha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a lot of running up and down the hallway
2 nachten verbleven in maart 2024
Reactie van Liz op 8 apr 2024
We are delighted to hear that you had a pleasant experience during your stay. Thank you for taking the time to share your review. We sincerely apologize for any inconvenience that may have occurred. We did inform the parents about the situation, but unfortunately, they chose to disregard our request.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small and friendly
2 nachten verbleven in april 2024
Reactie van Liz op 8 apr 2024
We are delighted to hear that you had a great time during your stay and we look forward to the opportunity of serving you again in the future.

10/10 – Uitstekend

Flor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was big and comfortable. The customer service was amazing and very helpful. I love it.
3 nachten verbleven in maart 2024
Reactie van Liz op 8 apr 2024
We are delighted that you had a pleasant stay and look forward to the opportunity to assist you again in the future.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful. Location was great. Room was big and clean.
3 nachten verbleven in april 2024
Reactie van Liz op 8 apr 2024
We are delighted to hear that you had a pleasant stay and we look forward to the opportunity of serving you again in the future.

8/10 – Goed

Gail F

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the fact that guests could smoke outside in the garden area of the hotel. Also didn't like the homeless people roaming around.
4 nachten verbleven in maart 2024
Reactie van Liz op 5 apr 2024
Thank you for taking the time to write this review. Unfortunately those things were out of our control. We are pleased you enjoyed your stay.

6/10 – Redelijk

Edward

Reisde met partner
Positief: Personeel en service
This hotel is in a good location except for the panhandlers. The breakfast was OK but certainly nothing special. Quite frankly we were surprised that Hayatt would put it's name (and reputation) on this hotel. The room we were provided was very spacious and that was a pleasant surprise. The staff was generally friendly. In retrospect, you get what you pay for. Don't let the branding fool you.
4 nachten verbleven in maart 2024
Reactie van Liz op 5 apr 2024
We are sorry we didnt meet your expectations, fortunately we made up with our customer service. Unfortunately we are in the city and things like panhandlers are out of our control as we are in downtown Atlanta. We are proud to continue raising our Hyatt flag.

8/10 – Goed

Artis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good room and breakfast. Area just ok
3 nachten verbleven in maart 2024
Reactie van Liz op 4 apr 2024
Thank you so much for your positive rating for your recent visit to Hyatt Place Atlanta Downtown

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
T
2 nachten verbleven in maart 2024
Reactie van Liz op 4 apr 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

6/10 – Redelijk

Jeffry

4 nachten verbleven in maart 2024
Reactie van Liz op 4 apr 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

2/10 – Ontzettend slecht

Yamit

Negatief: Netheid
2 nachten verbleven in maart 2024
Reactie van Liz op 2 apr 2024
Dear Joseph Patrick Printy:Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

8/10 – Goed

Ruth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was convenient, staff was friendly and helpful. Breakfast was decent good enough to get your day started.
2 nachten verbleven in maart 2024
Reactie van Sabrina op 1 apr 2024
We are glad that you enjoyed the amenities that our hotel has to offer. We hope to see you again soon!

8/10 – Goed

Victor

3 nachten verbleven in maart 2024
Reactie van Sabrina op 20 apr 2024
Thank you for your feedback.

10/10 – Uitstekend

Luyuan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Sabrina op 1 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Denilsi Lilibeth Penalo

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente en todo !!
3 nachten verbleven in maart 2024
Reactie van Sabrina op 26 mrt 2024
We are glad that you enjoyed your stay. We hope to see you again.

4/10 – Matig

Michael

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Ive never stayed at a hotel that did not have a comforter on the bed the bathroom was tiny. I stayed at the Hyatt place in Bayamón Puerto Rico...way better then this. No shuttle..which was advertised. I was a bit embarrassed when me and my wife arrived at this hotel.
2 nachten verbleven in maart 2024
Reactie van Sabrina op 26 mrt 2024
Thank you for your feedback. We retired our shuttle services over a month ago and it should be taken off of all websites. We apologize for any miscommunication or any inconvenience that this may have caused.

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly, good breakfast, walking distance to attractions
2 nachten verbleven in maart 2024
Reactie van Sabrina op 26 mrt 2024
Thank you for your feedback. We are glad that you enjoyed the amenities that our hotel offers.

8/10 – Goed

Francheska

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was nice
3 nachten verbleven in maart 2024
Reactie van Sabrina op 22 mrt 2024
We are glad that you enjoyed your stay. We hope to see you again!

8/10 – Goed

Melody

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Choose the hotel for its location and price however, the area didn't feel very safe despite having security guards that all we could tell ever did was talk to the lady at the front desk. Room was updated and clean. Hugely disappointed with the pull out coach. It was not comfortable for my son to sleep on which was one of the reasons we booked it for the extra bed. Breakfast was good but not enough space to sit and eat. And the parking was very limited. Would choose somewhere else next time.
2 nachten verbleven in maart 2024
Reactie van Sabrina op 22 mrt 2024
Thank you for your feedback. We appreciate you letting us know. We hope to fix these issue, so that we can provide a better stay.

10/10 – Uitstekend

Rui Fang

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful and respectful staff, very clean rooms and nice breakfast
5 nachten verbleven in maart 2024
Reactie van Sabrina op 14 mrt 2024
We are glad that we could provide you with excellent service. We hope to see you again!

8/10 – Goed

Jessica, Howell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is within walking distance to a lot of stuff and our room was clean.
3 nachten verbleven in maart 2024
Reactie van Sabrina op 12 mrt 2024
Thank you for your feedback. We are glad that you enjoyed your stay and we hope to see you again!

8/10 – Goed

Eric C.

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room and the rest of the hotel was very clean and comfortable. Stayed for 3 evenings, the staff didn't vacuum the floor and the water pressure for the shower was not great. Other than that it was a very comfortable stay.
3 nachten verbleven in februari 2024
Reactie van Sabrina op 6 mrt 2024
Thank you for your feedback. We are glad that you enjoyed your stay. Thank you for informing us of the situation.

8/10 – Goed

Fernando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No more breakfast after 9 am! We arrive in the afternoon and the girl told us breakfast since 6:30 to 9:30 am, but we weren't the only surprised, when at 9:15 am everything was empty. Parking 35 usd a day is too much Location excellent
2 nachten verbleven in februari 2024
Reactie van Sabrina op 29 feb 2024
Hi, thank you for your feedback! Breakfast is from 6:30am to 9:00am on the weekdays and 7:00am to 10:00am on the weekends. We are sorry for any confusion. We are going to print out cards so that guest can have that reminder.

10/10 – Uitstekend

Shanell

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a good stay no complaints it was a spacious clean room breakfast was consumable so that was a plus what you see in pictures is just that
4 nachten verbleven in februari 2024
Reactie van Sabrina op 28 feb 2024
We are glad that you enjoyed your stay and the amenities that our hotel has to offer. We hope to see you again!

6/10 – Redelijk

Brittany

Reisde met familie
Negatief: Personeel en service
Staff at the front desk could be friendlier
4 nachten verbleven in februari 2024
Reactie van Sabrina op 28 feb 2024
Thank you for your feedback. We appreciate you letting us know and we hope to provide a more enjoyable experience for you in the future.

8/10 – Goed

Sabrina

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sabrina op 16 feb 2024
Thank you for your feedback. We are glad that you enjoyed your stay. We look forward to seeing you again.

4/10 – Matig

Joseph, Pearson

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room was not like the photo and wasn't very nice. Not what I expected from a Hyatt property.
1 nacht verbleven in februari 2024
Reactie van Hyatt Place Atlanta Downtown op 13 feb 2024
Hi Joseph, thank you for sharing your review. There are a few separate Hyatt properties, many of which are not new-builds, but conversion properties from previous brands. This may explain some of the discrepancy. Please visit us again soon!

10/10 – Uitstekend

Jurelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sabrina op 14 feb 2024
Thank you for your feedback. We are glad that you chose the Hyatt Place Atlanta Downtown for your stay. Come back soon!

8/10 – Goed

Rahul

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked it
3 nachten verbleven in februari 2024
Reactie van Hyatt Place Atlanta Downtown op 12 feb 2024
Hi Rahul, thank you for your rating. We would love to have you again any time.

10/10 – Uitstekend

Brianna

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay ! Beds were SO comfy.
1 nacht verbleven in februari 2024
Reactie van Hyatt Place Atlanta Downtown op 12 feb 2024
Hi Brianna, we are so happy to hear that! Please come see us again soon.

10/10 – Uitstekend

Paul Leon

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience with very supportive team of professionals.
2 nachten verbleven in februari 2024
Reactie van Sabrina op 7 feb 2024
Thank you for your feedback. We are glad that we were able to provide you with amazing service.

10/10 – Uitstekend

Steven

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’m going to say that the staff was amazing. The men and woman from the front desk were so pleasant and kind. They answer all of our question. Te room was clean and very spacious. The only thing that I really concern was the area around the property. The street was really alone, with so many homeless. In my experience everything was good except for the area. But I really appreciate everyone that helps us in the hotel. I visited Atlanta with my family and the hotel was the best for that. They also have a buffet breakfast and we enjoy it.
2 nachten verbleven in februari 2024
Reactie van Sabrina op 7 feb 2024
Thank yo so much for staying with us. We are glad that you enjoyed your time with us. We are also happy that we could provide you with excellent service.

6/10 – Redelijk

Chris

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Partying in the hotel parking lot and very loud at late hours of the night.
2 nachten verbleven in februari 2024
Reactie van Sabrina op 6 feb 2024
Thank you for informing us of this issue, we will take not of it.

8/10 – Goed

Tim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Experience overall was great. There was a lot of noise from machines and heating/ ventilation system on the 9th floor where we stayed.
1 nacht verbleven in februari 2024
Reactie van Sabrina op 2 feb 2024
Thank you so much for staying at The Hyatt Place Atlanta Downtown. We truly apricate your feedback, and we will look into that issue.

10/10 – Uitstekend

Hal

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice little place close to everything. Good rate.
1 nacht verbleven in januari 2024
Reactie van Sabrina op 2 feb 2024
We are glad that you enjoyed our hotel. Thank you for coming, we hope to see you again.

6/10 – Redelijk

Lisa

Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Sabrina op 2 feb 2024
Thank you for your feedback!

10/10 – Uitstekend

Morgan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location to visit Georgia Tech
3 nachten verbleven in januari 2024
Reactie van Sabrina op 2 feb 2024
Thank you so much for visiting the Hyatt Place Atlanta Downtown. We are glad you enjoyed your stay, and we hope to see you again soon.

10/10 – Uitstekend

Jada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time staying and it was for a birthday trip . I will say as soon as I walked in I was so happy the room was nice and clean and spacious omg ! I got a room that viewed the city and I think that was my favorite part especially at night . Pretty good wi-fi compared to other hotels I have been in and the staff was very friendly and welcoming . Breakfast was pretty good as well overall . Im from a city area so I pretty much expected what the surroundings of the hotel would be like but it was pretty decent , clean , and quiet. Definitely would come back !
Reactie van Hyatt Place Atlanta Downtown op 29 jan 2024
Hi Jada, we are so incredibly happy to hear that you enjoyed spending your birthday with us. We look forward to seeing you again next year!