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Beoordelingen van Parakai Geothermal Motel

2.5 out of 5
Parakai Geothermal Motel
151 Parkhurst Road, Parakai, Helensville

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 7 van 20 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 20 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 20 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 20 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 20 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very pleasant place to stay. The only slight drawback is the cramped bathroom toilet area. The shower is particularly poky. But we enjoyed the soak in the hot tub (although the water temperature did not quite get as warm as we expected, perhaps due to the amount of cold water in the bottom before the hot went in. Otherwise very nice.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Gael

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good communication checking in. Was suitable for our needs. Was clean. A different room set up.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was lovely and peaceful loved the hot tub beds were comfortable staff were super helpful and lovely! Would definitely book again in future
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rodney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Will return for my next holiday 😁
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Chad

Positief: Netheid, comfort kamer
Value for money!
Certainly not flashy, however very clean and comfortable. Great value.
1 nacht verbleven in februari 2024
Reactie van Parakai Geothermal Motel op 19 feb 2024
Hi ChadThank you for your review. We like to think of our motel, as a home away from home, with a mineral spa pool. Glad you enjoyed your stay.

6/10 – Redelijk

Patricia

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No complimentary milk for making a hot drink Access to Unit 7 not convenient for my disabled brother. Unkept garden area around deck with rubbish & weeds - felt like being in a rubbish dump. Not every1 can access using digital entry into property & units. Must thank for quick attendance when our TV didn’t work though.
1 nacht verbleven in februari 2024
Reactie van Louise op 10 feb 2024
Hi Patricia, Thank you for your review. Due to a shortage of mini milks, we have had to provide cremer for the guests instead of milk. The pathway to the unit is a concrete pathway, I am sorry to hear your brother struggled with this. Our remote check in and check out process works well for most and is the most viable option for the business. Staff are on site from 9-3 most days. The garden is about to be planted out, but we do keep an eye on any rubbish and do feel that your comment of being in a rubbish dump is a bit excessive.

8/10 – Goed

Patricia

Reisde met een groep, Reisde met familie
Negatief: Personeel en service
No milk No personal contact with Staff Dirt between cushions on couch Extremely small bathroom
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Bianca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely enjoyed our stay. Nice and quiet with the hot pools over the road. Thank you Geothermal Parakai
2 nachten verbleven in januari 2024

8/10 – Goed

Hiria

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
Windows dirty, very hard bed in the lounge
1 nacht verbleven in januari 2024

4/10 – Matig

Louren

Positief: Personeel en service
Negatief: Netheid
Not even a whole roll of toilet paper and no more in the unit. Found crackers, old jelly beans etc under beds and couches. Bathroom door locked with no one inside and we had to chuck our son in the window to unlock it. We've stayed at the hotel before in a different unit before and it was great but this unit was dirty and unsatisfactory
2 nachten verbleven in december 2023

4/10 – Matig

Roxanne

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very old and smelt like dog on the couch. The shower only went from scouching hot or cold. The WIFI was absolutely terrible and with kids wifi is a must. I felt ripped off as i paid half the amount at Nother place and it was absolutely great.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Eruera

Negatief: Netheid
Nice property but thats about it. Stayed 2 nights & it was the most uncomfortable sleep! My daughters & I got bitten up, all I could feel was itchy the whole time, glad we took our own blankets! But it was still a headache. The place was dusty as too, needs a massive air out man. I would not stay here again!
2 nachten verbleven in december 2023

10/10 – Uitstekend

Karina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet safe and very relaxing
2 nachten verbleven in november 2023
Reactie van Louise op 8 dec 2023
Hi KarinaThank you for your review. Lovely to hear that you enjoyed your stay with us. Please visit us again.

8/10 – Goed

Steven

Positief: Comfort kamer
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Samantha

Reisde met familie
Negatief: Voorzieningen
I was very disappointed with this property. Booked it for my family of 4 paid for 4 on arrival we were in a single unit with a mattress on the floor as our fourth bed. The spa in the room advertised was nothing more then a hot water trough. Cobwebs everywhere, lights didn’t work, shower was hot as all hell then freezing cold in seconds. Rubbish bin hadn’t been cleaned was covered on other peoples scange. Bed so uncomfortable. Pillows flat as anything and a mink blanket that had seen better days. Rude service when you do manage to get ahold of the person who runs it, told her our shower didn’t work she told me I could leave, when I asked for a refund as the room I booked wasn’t what I arrived too and was told that it was expedias fault for putting me in there not hers. Terrible manners. Quiet time is meant to be ten but the people next to us decided 11:30pm was the perfect time to start drinking and banging on walls, with no on site management nothing to be done about it. Wouldn’t stay here again if they paid me.
2 nachten verbleven in augustus 2023