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Beoordelingen van The Esplanade Hotel

4 out of 5
The Esplanade Hotel
1 Victoria Road, Auckland

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 188 van 442 beoordelingen" "
Gastenscore: 8 - Goed. 166 van 442 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 442 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 442 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 442 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Aine

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very run-down property with uncomfortably hard beds and sporadic food and beverage service.
2 nachten verbleven in maart 2024
Reactie van Esplanade Team op 29 apr 2024
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers.Thank you!

6/10 – Redelijk

lia

Reisde met een groep
Negatief: Netheid
It’s a heritage building and has a lovely view
1 nacht verbleven in april 2024
Reactie van Esplanade Team op 29 apr 2024
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

8/10 – Goed

Alan, Auckland

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Its style
1 nacht verbleven in april 2024
Reactie van Esplanade Team op 30 apr 2024
Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

8/10 – Goed

Keneti

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historical place in beautiful Devonport. Its age shows but room was clean staff friendly.
1 nacht verbleven in april 2024
Reactie van Esplanade Team op 14 apr 2024
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were excellent with late arrival after a hold up on our end. Real milk would be heaps better.
1 nacht verbleven in maart 2024
Reactie van Esplanade Team op 14 mrt 2024
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

justin, Baltimore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has a spectacular location right by ferry terminal. The rooms were large and had high ceilings with water view. The reception closes at 8pm and we felt a bit lonely in the hotel. Able to swim right off the beach by hotel. Wonderful. Best local restaurants were French Cafe and Signal Hill. About 45 minutes to airport.
1 nacht verbleven in februari 2024
Reactie van Esplanade Team op 4 mrt 2024
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

AKIKO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
海岸の岬にある綺麗な伝統のあるホテルで居心地が良かったです。オーシャンビューの乙女チックなお部屋は女性に人気が高そうで花柄の壁紙が可愛くて、気分が良かった。岬なので、180度、海岸で見晴らしが良く、ヨットが浮かんでいてロマンチックだった。フェリーの駅も目の前であり、近くの図書館もWiFiが使えて重宝しました。レストランも多く、大きなスーパーも近くにあり、とても便利で過ごしやすかった。世界の良いリゾートの一つに入れました。また、行きたい場所です。ありがとうございました。
1 nacht verbleven in februari 2024
Reactie van Esplanade Team op 1 mrt 2024
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

MEGAN

Reisde met partner
Positief: Personeel en service
Great location and many period features. But, very dated in areas tho, including heavy white paint on light fittings, terrible cheap bathroom ware and v heavy windows that were only able to be propped open by tiny metal rods, one roll loo paper for entire stay...cheap flimsy duvet, bottles of water with labels ripped off them, springs in bed coming thru but at least comfortable...you get the picture, also fan no portable air con, for the price we paid ($300 for one night) surely you can afford to give us a portable aircon unit. The area outside bar downstairs that closed v early and seemed to have an identity crisis full of braying local boomers - area around it dirty and butts etc, made up for by terrific view and location. Room had the most lovely linen chairs tho, pair of binocular would have been nice touch, so overall - a real hit and miss affair. Perhaps also arrange something for on-street parking for guests, maybe rent a carpark somewhere after hours or suggest New World carpark etc, was cruise ship season and no parks anywhere, had to risk leaving it in a 120 min park.
1 nacht verbleven in februari 2024
Reactie van Esplanade Team op 10 feb 2024
•We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you

6/10 – Redelijk

anthony

Positief: Netheid
Well situated in a great village
1 nacht verbleven in februari 2024
Reactie van Esplanade Team op 8 feb 2024
Thanks for your review. We would be more than happy to welcome again.

8/10 – Goed

Brent

Reisde met partner
Positief: Netheid, personeel en service
Is a nice character old hotel, could do with some TLC and room service but a pleasant place to stay and was very convenient for our purpose.
1 nacht verbleven in februari 2024
Reactie van Esplanade Team op 7 feb 2024
•Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to explore Auckland
Great holiday. The Esplanade is perfectly placed to catch the ferry downtown and Devonport is lovely with interesting shops and great beaches.
6 nachten verbleven in januari 2024
Reactie van Esplanade Team op 25 jan 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Heidi

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Average stay, room could do with a lot of r&m, old building with character. Clean enough but a lot of wear and tear. The location is excellent to get around
2 nachten verbleven in januari 2024
Reactie van Esplanade Team op 25 jan 2024
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
From Check-In to Check-out the staff where friendly and helpful.
7 nachten verbleven in december 2023
Reactie van Esplanade Team op 1 jan 2024
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thanks once again.Team Esplanade.

8/10 – Goed

Paul

Positief: Netheid, personeel en service
The location is great - right near the water in Devonport. I got a free park right outside. While the room wasn’t fancy and wouldn’t be for everyone, it was actually pretty cool that its an older building and still has that character. The room was dark, quiet and the bed was comfortable. For the price (which was very reasonable), I was happy and would stay here again.
1 nacht verbleven in december 2023
Reactie van Esplanade Team op 14 dec 2023
Many thanks for your kind comments. We are glad that you had a wonderful stay. Will be more than happy to welcome you again!

10/10 – Uitstekend

Angharad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Historic gem on the waterfront. Many thanks for the stay.
1 nacht verbleven in december 2023
Reactie van Esplanade Team op 11 dec 2023
Thanks for your kind words. We hope you had a wonderful stay and will be more than happy to welcome you again in the future!!

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and perfect spot
1 nacht verbleven in november 2023
Reactie van Esplanade Team op 30 nov 2023
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Francesco

5 nachten verbleven in november 2023
Reactie van Esplanade op 23 nov 2023
Thank you so much for your great review.We are glad that you can recommend us.Thank you again.

8/10 – Goed

Dan Shang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful scenic hotel
This is a historical hotel. It used to be a great and attractive hotel. Its scenic view is great However， the elevator is old and makes some noise. As a whole, compare to other hptel in auckland it does still deserve to book and live in this hotel at this price.
3 nachten verbleven in november 2023
Reactie van Esplanade Team op 18 nov 2023
Thank you so much for your concerns and lovely comments too. Being a historic place there are a few things that we had to consider but we really do value your comments

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stunning views, close to transport, city, Waiheke, excellent beaches. Lovely cotton sheets, great food, bar and entertainment.
3 nachten verbleven in oktober 2023
Reactie van Esplanade Team op 10 nov 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well appointed and very well laid out
1 nacht verbleven in oktober 2023
Reactie van Esplanade Team op 23 okt 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service en comfort kamer
Comfortable stay
The hotel was convenient and comfortable, it was a little dated but functional. I did not use the restaurant however it was good to know that there was one on site. I was a little disappointed that the check-in lady did not give me correct information regarding the ferry sailings, but it didn't ruin the trip. I was surprised how quiet it was in the room.
1 nacht verbleven in september 2023
Reactie van Esplanade Team op 6 okt 2023
Thank you for the lovely comments. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. In regards to Ferry sailing info, it was a misinterpretation. We would never give you a info that we are not sure of. Due to weather & operational reasons the sailings schedule change frequently. So, We wanted you to double check with the fullers before planning your journey. As mentioned hopefully it wasn't ruined. We would love to have you back!

8/10 – Goed

Alan

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent location close to Devo and the ferry. Nice vibe in the place.
1 nacht verbleven in september 2023
Reactie van Esplanade Team op 9 sep 2023
•Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!

10/10 – Uitstekend

Linda

1 nacht verbleven in augustus 2023
Reactie van Esplanade Team op 25 sep 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

6/10 – Redelijk

Glenn

Positief: Netheid
I thought great...let's stay at a pub north of Auckland. The villiage around the hotel is great. The room was ok for a night, but there is no atmosphere, no restaurant, no breakfast....it's sad, nice place but just was a bit dead
1 nacht verbleven in augustus 2023
Reactie van Esplanade Team op 25 aug 2023
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers. Thank you!

10/10 – Uitstekend

shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Esplanade Team op 18 aug 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Beverley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Handy to ferry and bus. Property old but kept in nice condition.
2 nachten verbleven in mei 2023
Reactie van Esplanade Team op 30 mei 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Chor Man Albert

4 nachten verbleven in mei 2023
Reactie van Esplanade Team op 25 mei 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Bruce

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2023
Reactie van Esplanade Team op 16 jun 2023
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 – Goed

Johnny

Positief: Netheid, personeel en service
Nice and handy to everything. Nice staff. Clean and tidy.
1 nacht verbleven in mei 2023
Reactie van Esplanade Team op 22 mei 2023
We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.Thank you!

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A beautiful hotel with amazing view over the harbour and so convenient to everything. I loved this place.!!
1 nacht verbleven in mei 2023
Reactie van Esplanade Team op 21 mei 2023
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property in excellent location
1 nacht verbleven in mei 2023
Reactie van Esplanade Team op 11 mei 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thank you!

10/10 – Uitstekend

Dave

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional service.
2 nachten verbleven in april 2023
Reactie van Esplanade Team op 1 mei 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

8/10 – Goed

Toni

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Team Esplanade op 19 apr 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Christiane

1 nacht verbleven in april 2023
Reactie van Esplanade op 17 apr 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 – Matig

Charles

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The building and position is beautiful - the condition of the property is dilapidated and the bed belongs in the tip. Mattress old and bed base floppy. Also the linen was Kmart quality. We supposedly got an upgrade because they couldn't serve breakfast - heaven only knows what we were upgraded from. No parking - guests are expected to go and move their cars unless they pay public parking fees. Staff were friendly (especially bar staff) and position in Devonport really lovely.
1 nacht verbleven in april 2023
Reactie van Esplanade op 15 apr 2023
Dear Guest,We apologise for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you!

10/10 – Uitstekend

Molly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Massive room, lovely high ceilings. There had obviously been a water leak somewhere as there was a musty carpet smell going on. But that happens in amazing old buildings with so much heritage. Room was massive, shower pressure was fantastic. Staff were friendly.
1 nacht verbleven in april 2023
Reactie van Esplanade op 14 apr 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 – Goed

Glenda

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Fabulous position with fab views
1 nacht verbleven in april 2023
Reactie van Dalip op 11 apr 2023
•We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Team Esplanade

10/10 – Uitstekend

Wayne

1 nacht verbleven in maart 2023
Reactie van Esplanade Team op 27 mrt 2023
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 – Goed

Annette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, and our room was nice and quiet.
1 nacht verbleven in maart 2023
Reactie van Esplanade Team op 25 mrt 2023
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

2/10 – Ontzettend slecht

TAE

1 nacht verbleven in maart 2023
Reactie van Esplanade Team op 22 mrt 2023
We are very sorry to hear that you didn't have a great experience in our hotel. We have taken your feedback on board and will strive to make improvements accordingly.Thank you!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Quiet and picturesque.
3 nachten verbleven in maart 2023
Reactie van Esplanade Team op 9 mrt 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Uitstekend

Heather

2 nachten verbleven in februari 2023
Reactie van Esplanade Team op 3 mrt 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service
Historic
1 nacht verbleven in februari 2023
Reactie van Esplanade Team op 28 feb 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

6/10 – Redelijk

Peter

Positief: Comfort kamer
It was a bit run down cobwebs and some damp patches. but worse of all there was no table to plug the kettle in so had to sit on floor then went on the hunt for the cups and found them in the tv cupboard
1 nacht verbleven in februari 2023
Reactie van Esplanade Team op 28 feb 2023
We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travelers. Thank you!

10/10 – Uitstekend

Lilly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Esplanade Team op 9 feb 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Take care!

10/10 – Uitstekend

Ashvat

Zakenreiziger
Positief: Personeel en service, voorzieningen
Very friendly staff and an excellent place to stay. If I have to visit Auckland, I will chose only this place
1 nacht verbleven in januari 2023
Reactie van Esplanade Team op 2 feb 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Adolfo

Positief: Netheid
1 nacht verbleven in januari 2023
Reactie van Esplanade Team op 7 mrt 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Amber

8/10 – Goed

Rachel

1 nacht verbleven in december 2022
Reactie van Esplanade Team op 26 jan 2023
Thank you for taking the time to review your stay with us. We will be more than happy to welcome you again.

8/10 – Goed

Paddy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Makes the most of its historical status - its been an icon on the Devonport waterfront for a long time. Facilities good but a little tired. Barman/concierge was helpful and friendly.