Best Western-accommodaties in Balboa Peninsula Point

'Stay was great! Staff was helpful and courteous, the room was clean and bed was very comfortable! Breakfast was good. Overall, we enjoyed our stay and would stay again.'

'Only thing we would have appreciated was a small patch of grass for the dogs (even artificial). The dog area was difficult to find. The area was all dirt that had just had the weeds hacked down to ground level. We did appreciate being able to buy a potty pad in the office, just in case. We ended up going to charge the car and using the grass there. Parking was adequate (speed bumps seemed unnecessary and made parking a bit difficult. That said - The room was not only spacious and...

'Very good customer service rooms were very clean'

'For a one-night stay, this property was fine overall, and the staff, especially Mark at the front desk provided excellent customer service. He was professional, understanding, and did his best to explain the situation. That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed,...

'If you are planning to use the sofa bed, don't bother—the mattress consists of nothing but springs and is painful to sleep on. They won't replace it, and it is simply horrible. The regular beds aren't quite as bad, but the mattresses are extremely soft; if you roll toward the edge, you'll end up on the floor.'

'Room was not clean. We stayed 3 nights and after the second night we figured out, that there was no daily cleaning or towel change. There were cockroaches in the jacuzzi and around the pool. We mentioned it to the guy doing the plants and he said that they were not cockroaches. Right... I'm a travel agent, trust me... I'd recognize it. Room was okay.'

'Zakelijk voor een nacht, oud hotel typisch US interieur. Verder schoon en netjes. Voor mij iideaal vanwege ligging tov mijn doel. Zou hier geen vakantie boeken.'