Strandhotels in Balboa Peninsula Point

'Balkon, mooie en fijne badkamer, koffie, lekker bed.'

'I drove an hour and a half to check my 18-year-old daughter in early. When I arrived, Adam at the front desk told me he had everything he needed to complete the check-in. He said my daughter would only need to show her ID to pick up the room key and that he would call me when the room was ready. That call never came. When my daughter arrived, the front desk told her that Adam had never completed the check-in and refused to help, even though the mistake was entirely on the resort's end. As a...