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Beoordelingen van Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD

3 out of 5
Country Inn & Suites by Radisson, BWI Airport (Baltimore), MD
1717 W Nursery Rd, Linthicum Heights, MD

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 609 van 1278 beoordelingen" "
Gastenscore: 8 - Goed. 324 van 1278 beoordelingen" "
Gastenscore: 6 - Redelijk. 164 van 1278 beoordelingen" "
Gastenscore: 4 - Matig. 103 van 1278 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 1278 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lorraine

Zakenreiziger, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything great except coffee maker in room was broken
1 nacht verbleven in mei 2024

8/10 – Goed

Melissa

Reisde met familie
Positief: Netheid, personeel en service
Very close to the airport
1 nacht verbleven in april 2024

8/10 – Goed

Emilee

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Don

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend if youre in town for a Orioles game.The shuttle guys made us feel like VIP this was a great stay !! Room , Hotel, staff and all very satisfied !!
3 nachten verbleven in april 2024

4/10 – Matig

Olatayo

Negatief: Personeel en service
The air-conditioning in the room is not working the room is hot,the breakfast is worse you need to upgrade your varieties
2 nachten verbleven in april 2024

6/10 – Redelijk

ISAAC

The rooms were rarely cleaned
4 nachten verbleven in april 2024

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the 24 hour shuttle. It was very convenient and quick after a cancelled flight.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ramiro

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Lynnette

Negatief: Personeel en service
Went to desk to say our bathroom light was out told us maintenance had left. Said we would have to deal with it. They would see if had another room when everyone checked in. Never rectangular call. Call Corporate to complain said nothing they could do. Heard roosters crowing. He said sorry working from home.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best place we have ever stayed in Gettysburg!
1 nacht verbleven in april 2024

4/10 – Matig

Keishauna

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My last experience here was better than this time around. Only experience 1 attendant with professionalism and courtesy. My room was not up to par and the chair had a lot of stains on it.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Ronald

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value for a clean and quiet stay. Great shower. Staff was a bit stoic but nice enough. A smile would be more welcoming.
2 nachten verbleven in april 2024

6/10 – Redelijk

Darren

Zakenreiziger
Someone tried to enter my room well before I was to check out. They didn't even knock. It's a good thing I had the bar across the door.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Cedric

Reisde met een groep
I didn’t get to basically view the property cause ai didn’t stay. I booked a room online and paid for it. When I got there 15 minutes later they said they didn’t have the room available that I chose. Had to go to another hotel
1 nacht verbleven in april 2024

6/10 – Redelijk

Alyssa

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived close to midnight and I was concerned that would be an issue but we were able to check right in with great help. I had made the reservation only a few hours before when we were on the road and our usual stay, Embassy Suites, was double the usual rate so I figured I would try to save on cost since it was already going to be an expensive weekend eating out, games, etc. We rented the one bedroom suite as we prefer a separate bedroom. When we got to the room, it looked like it had been cleaned as there were fresh linens on the bed but there was an opened soda bottle on the kitchenette counter and some fried food crumbs on the floor next to the bed. The AC was really cold at night which we love but the pull out bed did not have any pillows or additional blankets other than the bed sheets that were on it. The main bed was not very comfortable (and I don't mind hard beds). There was a large continental breakfast, although we did not take part in but it smelt great. All staff was very helpful and friendly. Overall, it was convenient and worked for our purpose of going to an Os game and visiting family but I will pay the extra and stay at our usual spot next time.
2 nachten verbleven in april 2024

8/10 – Goed

Steven

Zakenreiziger
Positief: Netheid, personeel en service
Room was rather worn. One of the pictures had broken glass. Lots of dings in the walls. TV took 5 seconds to go to the next channel. However, it was very clean and the staff was good. Good water pressure in the shower.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Amy

Positief: Netheid, staat van de accommodatie en faciliteiten
Everything looks fine
1 nacht verbleven in april 2024

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Parag

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Main entrance bulbs was fused, no proper breakfast at 8:30 AM left , when asked lady she said we are finished already and only some bagel and some apples left for vegeterian option. No Cereals or milk at all
1 nacht verbleven in april 2024

8/10 – Goed

Barry

Positief: Voorzieningen
Nice hotel. Convenient location to restaurants and airport. Reasonably priced.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a business trip to the area and everything was great! Easy check in, friendly staff and there is a Chili’s right next door!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nicole

1 nacht verbleven in april 2024

4/10 – Matig

Sandra

Zakenreiziger, Reisde met familie
Check in was satisfactory. Upon entry to my room, there was a Fleck of something on the carpet . There was also a curly hair stuck to the bathroom wall, which was disgusting. The switch plates and fixtures are old and yellow and dingy looking. The dresser furniture is very short like that of what a handicap accessible would look like. The toilet is also very low to the floor. The lobby coffee urn was empty at 8:30 AM and the breakfast dining area had very few choices for breakfast . I cannot speak for all rooms here at the country Inn and suites but the one I’m in needs updating. I checked out on 3/29/24. I’m due a partial refund.
7 nachten verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

6/10 – Redelijk

Janae

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
basic room. tv was outdated. free breakfast could have been a step better. cleanliness was good. staff was kind. overall not terrible.
4 nachten verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

10/10 – Uitstekend

Oxana

1 nacht verbleven in maart 2024

8/10 – Goed

DeWantay

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The morning shift is rude/ know it all. Didn’t get her name , older black woman. . Overall good stay
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team and make all necessary changes to enhance service for a better experience.Many Thanks,Management

4/10 – Matig

Alexis

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was great but there was a smoke smell coming from my vent the whole weekend that gave me a headache. My bathroom wasn’t cleaned well; there was hair on the shower rim and product on the shower floor and walls. I also had electrical issues with the TV and one of the lights.
2 nachten verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team and make all necessary changes to enhance service for a better experience.Many Thanks,Management

6/10 – Redelijk

Maureen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The "continental breakfast" was bare minimum, the staff clearly did not want to be there, and the hair dryer and coffee machines in the room were inoperable. Overall, it was a sad stay.
3 nachten verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property. We love getting feedback from our guests and we take your concerns and experiences seriously, we will review with our team the service issues you mentioned from your stay experience with us and take corrective action to assure that your concerns are corrected. We want to make sure all our guests are comfortable and happy during their stay, please except my apology that that was not your experience with us. We look forward to winning you back.Many Thanks,Management

8/10 – Goed

Scott, Dallas

It's obvious that the hotel is an older property, being renovated a kept clean and updated. Proximity to BWI is awesome. Comfy beds. The A/C is not the most modern, and thunks as it goes on/off. Lots of hot water. Some narks of damafe to some of the furniture have been repaired as good as possible. I would come back.
1 nacht verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property, we are always disappointed to hear that we failed to make you happy during your stay with us. I truly hope you give us another opportunity to prove ourselves to you; the property is under planning an overall renovation in the very near future and know that you would love the changes we plan to make.Many Thanks,Management

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I
1 nacht verbleven in maart 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property, we are always happy to hear that our guests enjoyed their stay.Many Thanks,Management

10/10 – Uitstekend

Sookie Fae

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Lbert op 20 mrt 2024
Thank you for your response. About or property we or work very hard to improve the issues.

10/10 – Uitstekend

Laretha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly checkin in and check out. Very hospital. Highly recommended and will use again…
2 nachten verbleven in maart 2024
Reactie van Lbert op 20 mrt 2024
Thank you for your response. About or property we or work very hard to improve the issues.

10/10 – Uitstekend

satyne, East Gwilliumbury

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and friendly upon entry! Good location with lots of food
1 nacht verbleven in maart 2024
Reactie van Lbert op 12 mrt 2024
Thank you for response about your stay.

8/10 – Goed

William, Laurel

Zakenreiziger
Breakfast on Sunday was poor-no eggs, no syrup for waffles! No one to tell!
4 nachten verbleven in maart 2024
Reactie van Lbert op 12 mrt 2024
Thank you for response about your stay.

10/10 – Uitstekend

Travis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Country inn and Suites is a great place to stay. Solid management who does a great job hiring excellent personnel. Also, this hotel has clean carpets and doesn't smell like smoke!
4 nachten verbleven in maart 2024
Reactie van Lbert op 12 mrt 2024
Thank you for response about your stay.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy overnight for the airport. Would stay again.
1 nacht verbleven in maart 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

8/10 – Goed

Norman

Positief: Netheid, staat van de accommodatie en faciliteiten
No food available.
1 nacht verbleven in februari 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

10/10 – Uitstekend

deWayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Coffee was cold in the morning before breakfast
1 nacht verbleven in maart 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

6/10 – Redelijk

Anton

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The rooms needed serious renovation. Mostly the bathroom. Faucets were hard to turn. The diverter from tub to showe3r it not fully work, had water coming out of both. Shower had little water pressure
1 nacht verbleven in februari 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

10/10 – Uitstekend

Scott, Spokane

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First class in all phases.
1 nacht verbleven in februari 2024
Reactie van Lbert op 8 mrt 2024
Thank you for your response. we are working very hard to improve or property.

6/10 – Redelijk

Rachael

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
They initially put us in a room that already had people in it, which wasn't great. They corrected their mistake, but the property is unimpressive. Scratchy sheets. Unimpressive breakfast. Okay for a night near the airport, but could be better for the money.
1 nacht verbleven in februari 2024
Reactie van Lbert op 23 feb 2024
Thank you for your response about your stay we trying very hard to improve or property!

8/10 – Goed

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Lbert op 21 feb 2024
Thank you for your response about your stay we are working very hard to improve. Are property.

8/10 – Goed

James

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I had two issues, both minor, but aggravating. First, I called to ask about “park and fly” and the desk person was very helpful in explaining it, but failed to mention that you need to book it online to secure a spot. Since I did not know that, I found out that they were full and the service was not available. HOWEVER, they told me a bout a very convenient “park and fly” operation across the street, so kudos to the staff for that. The second issue was the TV - the remote did not work at all. I could not find the switch to turn the TV on, but the deck clerk came to the room to verify that the TV was not functioning so I could get a discount, and happened to find a power button on the back. That got the TV working, but the remote never did. I did not press that problem. So, high marks to the staff.
1 nacht verbleven in februari 2024
Reactie van Lbert op 19 feb 2024
Thank you for your response about your stay we are working very hard To improve or property.

4/10 – Matig

Cornelius

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Rooms felt cold and no welcoming. The bathroom wasnt clean, alot of hair Looks like the hotel has gone downhill, maybe its under new management. The plus side is the staff is very friendly !
6 nachten verbleven in februari 2024
Reactie van Lbert op 19 feb 2024
Thank you for your response about your stay we are working very hard To improve or property.

10/10 – Uitstekend

Carolyn

1 nacht verbleven in februari 2024
Reactie van Ranee D op 2 apr 2024
Thank you for taking the time to review our property, we are always happy to hear that our guests enjoyed their stay.Many Thanks,Management

4/10 – Matig

Robert

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No pillows and non available. No chairs in room at all
1 nacht verbleven in februari 2024
Reactie van Lbert op 18 feb 2024
Thank you for your response about your stay we are working very hard To improve or property.

6/10 – Redelijk

Ryan

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very limited breakfast options, like they were out of everything. Keys to room kept needing to be reprogrammed. Lights in room flickered.
5 nachten verbleven in februari 2024
Reactie van Lbert op 18 feb 2024
Thank you for your response about your stay we are working very hard To improve or property.

10/10 – Uitstekend

Roy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Lbert op 19 feb 2024
Thank you for your response about your stay we are working very hard To improve or property.