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Beoordelingen van Emersia Hotel & Resort

4 out of 5
Emersia Hotel & Resort
Jl. Wolter Monginsidi No. 70, Bandar Lampung, Lampung

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 18 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 38 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

7,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

klaas

1 nacht verbleven in april 2023

10/10 – Uitstekend

BENNY

2 nachten verbleven in september 2023

8/10 – Goed

GEOFFREY

Zakenreiziger
Positief: Netheid
.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

yanzhi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are super friendly and helpful.
3 nachten verbleven in maart 2023

8/10 – Goed

Lidiawati

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020

8/10 – Goed

Dawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are wonderfully friendly and accommodating. We were able to check in early and received a welcome fruit basket and slice of cake. The rooms are decent with typical amenities. The AC was nice and cold. A nice perk was that everything in the mini-bar for our room was complimentary. My wife got a couple of massages while staying there. They were inexpensive but only OK. The mats are on the floor and the therapist gets on the mat with you to massage your back...uncomfortable to say the least. There was no difference in technique between the Javanese massage and the "Swedish" massage. There are no private rooms either - you are behind a curtain which they are not careful to keep completely closed. There were loud noises while there too. They had soothing music but I also hear a tv with a game show on in the next room and women laughing and talking loudly. Not peaceful at all. The pool was relaxing and there is a kiddy pool. Strange though - there are chlorine "cakes" all over the bottom of the pool. The pool is shallow enough to stand out of the water from the deepest section so you do step on these. The food was pretty good. The ribs were delicious. The food is generally inexpensive for a hotel. Don't be fooled thinking that "cream cheese cake" is cheesecake! Not even close. Breakfast is full and plentiful. There are plenty of "western" food options as well. There is a gym with the basic weights and machines. It was clean but there are usually no towels.
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juli 2019

8/10 – Goed

Erich

Positief: Personeel en service, comfort kamer
Hotel bersih dan breakfast yang lumayan banyak menu pilihan
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Hotel
This hotel is located on hill overlooking the mountains as they slide into a huge bay. There is a massive Asian breakfast with cereal, omelette, pastry and coffee for the westerners. The pool is small but refreshing with scented flowers adding to the mix. The rooms are clean.A welcome cake was quite a surprise. Global warming has all but destroyed the reefs. There are attempts at restoration but, like everywhere else , it is too little too late. A great hotel with friendly service.
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The customer service was excellent and location is strategic.
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Yunus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Second to None - Highly recommended Hotel
Best hotel I have been at, staff are really friendly and the service is second to none and the food at the hotel is brilliant, would highly recommend using this hotel, will defiantly be going back there againagain
3 nachten verbleven in oktober 2018

8/10 – Goed

AbdulMuttalib, singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Better than standard 4 stars plus local flavor
First impression was of a good elevated location complimented by nice view of a bay when dining at the restaurant. Quite clean rooms with relatively clean bathroom, and linens, comfortable beds, but WiFi was a bit erratic. Tv channels and picture quality needs improvements. Sleep experience was excellent as the A/C worked well. Dining/buffet breakfast was quite delectable - buffet breakfast was quite varied but the cold food was a letdown. The food warmers should have been on throughout. The pool and gym were of good standard though the view from the gym could have been better. Overall, it was the excellent friendly attitude of the staff that would separate the Emersia from similar starred establishments. From the front desk where you are greeted with smiles from ms Setia, Hendro, Dwi, Rudi, and special mention to the very courteous Dinda; to the servers at the breakfast buffet. Also extremely helpful was the tall, young and boyish looking bellboy ( forgot his name ) who showed us the different rooms in addition to helping out reservations, to opening car doors. I tried out their executive room for 1 night, went to the Desa for 1 night, and being impressed with the Emersia, returned and booked 2 additional rooms.
2 nachten verbleven in juli 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice hotel
Strange noise came from the fan so loud we couldnt sleep.
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent hotel with good sea view
Met all expectations. Good sea view.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pengalaman
Hotel bagus, pelayanan menyenangkan

10/10 – Uitstekend

dan, austin texas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unique awesome hotel
From check in until check out was a great experience. Yudi the one who checked me was very accommodating and professional kind and even got me checked in early. They are great and I recommend them to everyone!
2 nachten verbleven in december 2017

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon séjour en famille
Points positifs: Service Petit déjeuner Grand lobby Upgrade Points à améliorer: Rien
1 nacht verbleven in september 2017

8/10 – Goed

Indra Mantik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel for Leisure
Good Hotel, Great View, Plenty Parking Lot, Nice Atmosphere, Swimming Pool kinda narrow
1 nacht verbleven in juni 2017

10/10 – Uitstekend

Indra, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would recommend it for everyone
Amazing hotel. I got a free upgrade upon arrival, which was fantastic! great location and the staff is super friendly and nice.
2 nachten verbleven in juni 2017

8/10 – Goed

H.Dwi

Positief: Personeel en service

10/10 – Uitstekend

ayudya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
pelayanan sangat baik & ramah
Proses early check in yg mudah dan cepat. Pelayanan sangat baik & ramah. Makanan enak. Sop buntut must try.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not worth for your money
stay 3 night, booked 4 rooms 2deluxe and 2 executive for whole family, Bad experience, not worthed

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Nice view, clean & good food but terrible services
book 4 rooms 2 deluxe and 2 executive for 3 nights, bad customer service, tend to rip off, nice view thou..., clean and good food, no iron, pool closed for wedding party, need to call front office to turn on the AC, they are cheap the hallway is hot since they turn off the AC in the common area, Not Worthed

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
高台から町と海が見渡せるホテル
清潔で快適。 オーシャンビューがおすすめ。 ルームサービスが来るのが少し時間がかかる。

10/10 – Uitstekend

Eugene, Los Angeles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place.
Beautiful view, very nice staff, great room and grounds. We got the room on a sale, so the value could not be beat. The breakfast buffet was so delicious with lots of fantastic Indonesian food. The only complaint was the wi-fi cut out a lot and required constant log-in, but overall great stay.

10/10 – Uitstekend

Donny, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel for family
Only booked 1 night for this hotel and I immediately regretted it. This 4 stars hotel have everything you need for holiday. They prepared the room faster than I expected with friendly staff ready to serve me. The room is large, clean and very, very quite although my room have pool view. They have good facility for fitness centre along with sauna and good outdoor swimming pool. The food is quite good with large choice of meal during free breakfast. Will be my first choice for my next trip.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel
From the first day, everything has been perfect and beyond expectation. Nice property, very clean and the best part is the breakfast. Love the customer service and smile on the staff face. However, im totally dissapointed with the spa because I requested for balliness spa which is for 3 hours but the treatment was only 2 hours. When I check with the receptionist Ms Destri she said she will check with the therapist Ms Ida. She came back again saying that I got up from the bath tub earlier which is meant for 15 minutes. When I said that even if I got up in 1 minute where is the balance 45 minutes? She apologised and said that is the best she could do. I paid full amount and return to my room. Its sad that this is a great hotel but spoiled by one matter. However, I would still recommend the hotel stay but not the spa.

8/10 – Goed

Jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
Clean modern hotel at an affordable price

8/10 – Goed

Martin, Stockholm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night in bandar lampung
Nice cheep rooms that had nice standards. God service from Staff. God including breakfirst buffé.

10/10 – Uitstekend

luke, Perth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service, lovely room!
Fantastic,great hotel!

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean hotel
Really enjoyable weekend, all amenities in good condition in not so good lovation

8/10 – Goed

Melwyn, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
I was a very pleasent stay

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Fikri, Jakarta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
LAMPUNG TRIP
Nice new year visit to southern province in Sumatra, about 6 hours trip by car include about 2,5 hours in ferry. Good rest. nice breakfast, good sight.......

8/10 – Goed

Lim, Singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
Hotel staffs was very helpful and always serve with a smile. Wifi signal was not strong. Technician came but never return with any solution.