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Beoordelingen van Best Western Belleville

2.5 out of 5
Best Western Belleville
387 North Front St, Belleville, ON

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 451 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 412 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 89 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1002 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and nice furniture
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Angelena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the place was very quiet, and the rooms were clean and large. The staff were very friendly
2 nachten verbleven in mei 2024
Reactie van Amanda Bronzan-Operations Manager op 17 mei 2024
We love hearing that you enjoyed your stay and look forward to seeing you again here at the Best Western Belleville

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an excellent stay there. Such friendly staff. Breakfast was absolutely delicious. Just all around wonderful experience would definitely book there again
2 nachten verbleven in mei 2024
Reactie van Amanda Bronzan-Operations Manager op 7 mei 2024
Thank you so very much for your feedback and hope to see you again!

6/10 – Redelijk

Regina

Reisde met familie
Positief: Personeel en service
It was smelly like sewage inside the room
2 nachten verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 7 mei 2024
Our apologies that this affected your stay. We hope to see you return so we can improve your experience with us here at the Best Western.

10/10 – Uitstekend

marnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 7 mei 2024
We appreciate your feedback and hope to see you again soon here at BW Belleville

10/10 – Uitstekend

Katie

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Location was great right off the 401, beds were comfy and clean, breakfast was good
2 nachten verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 7 mei 2024
Wonderful to hear this feedback and look forward to seeing you again here at the Best Western Belleville

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding in value. Reception is easy, rooms are extremely clean and comfortable, pool is warm (which I love and can rarely find), the decor is filled with some real local artists' work (again, hard to find, quality of things in the rooms is very good, breakfast is included, and everything is just no-nonsense. All for am incredibly reaasonable price. When travelling through, I actually can't wait to get here as it is so comfortable. Thanks to everyone who contributes to making this place a home away from home!
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 7 mei 2024
This is amazing to read. Super happy to see you had an a amazing experience with us and cant wait to have you back with us here at the Best Western Belleville.

10/10 – Uitstekend

jonathan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
really good
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 24 apr 2024
Thank you for your feedback!

8/10 – Goed

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our neighbours were very noisy....They woke up very early and turned on the radio and Tv. Also they didn't hold on to the door when leaving around 6 in the morning.
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 24 apr 2024
Our apologies that this happened. We would love to see you return and have a more enjoyable experience with us here at Best Western Belleville.

8/10 – Goed

Christian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I went there with my family to watch the eclipse. The hotel is clean and offering free parking. Breakfast is included. There is a mall just across the street. So, it's very convenient for food, doing some shopping. It's located not so far from HWY 401. This hotel is good for people looking for short stay in Belleville.
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 24 apr 2024
Wonderful to hear you enjoyed your stay with us and the surrounding area. Hope to see you again here at the Best Western Belleville.

10/10 – Uitstekend

Stephen, Toronot

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient, clean and very friendly staff.
1 nacht verbleven in april 2024
Reactie van Amanda Bronzan-Operations Manager op 11 apr 2024
Thank you for your feedback. Hope to see you again soon here at Best Western Belleville.

6/10 – Redelijk

Racquel

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 18 mrt 2024
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville

10/10 – Uitstekend

Colleen

1 nacht verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 11 apr 2024
We appreciate your feedback and hope to see you again here at BW Belleville.

8/10 – Goed

Cathy

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Staff was friendly and helpful
1 nacht verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 11 mrt 2024
Thank you for your feedback and look forward to seeing you again soon at the Best Western Belleville.

8/10 – Goed

Kim

1 nacht verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 5 mrt 2024
Thank you for your feedback!

10/10 – Uitstekend

Lorna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean outside and inside complimentary newspaper.Loved the murals inside the rooms of areas of Belleville and near by sandbanks.And the elevator mural was super..Eating area was well planned out with swimming pool in the background.And enjoyed the temperature of the pool.Anytime complimentary drinks of juice water coffee tea was appreciated.Beds very comfortable.Shower pressure wonderfull.
1 nacht verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 5 mrt 2024
We appreciate your feedback and glad to hear you enjoyed your stay. Hope to see you again soon!

8/10 – Goed

Maxime

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Amanda Bronzan-Operations Manager op 5 mrt 2024
We appreciate your feedback and look forward to seeing you again soon here at the Best Western Belleville

6/10 – Redelijk

Kevin

2 nachten verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 5 mrt 2024
Thank you for your feedback and hope to see you return to the Best Western Belleville

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was accommodating.
2 nachten verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 26 feb 2024
Appreciate the feedback and hope to see you again!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A few years ago, when on a road trip from Ontario to Alberta I had the opportunity to stay in a number of Best Western's. I would rate customer service, cleanliness, general condition of the rooms and property as excellent. The Best Western in Belleville did not disappoint !!! I highly recommend travellers to Belleville consider staying at the Best Western! I'm confident you will agree with me that on all levels (customer service, cleanliness, room and property condition) this Best Western's rating is excellent. Enjoy your stay as did I.
1 nacht verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 26 feb 2024
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville.

10/10 – Uitstekend

Felicia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the arena and other hotels
2 nachten verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 26 feb 2024
Thank you for your feedback!

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
they were so helpful with changing our room when I found out it did not have a tub but just a shower with it being booked for broomball tournament ( which we were attending) & it being Family day weekend. They were able to let us stay in that room for the weekend. it was so nice since I was experience stiffness after a very long drive that twice as long -ended up 9 hours on road instead of just 4 1/2 due to weather & very slow traffic on the 401.
3 nachten verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
We appreciate your feedback, and so happy to hear you enjoyed your weekend. Look forward to seeing you again soon here at the Best Western Belleville

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a perfect stay!
1 nacht verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
Thank you very much for your feedback. Look forward to seeing you again soon.

4/10 – Matig

Hannah

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Disappointed, will not return.
Well first of all the pool and hot tub area was not clean. The pool tiles were slippery like they had algae growing on them. And the hot tub was so dirty there were dirty skin flakes floating on top of the bubbles. And the towels in the pool area were not always stocked. The first time we went there was only two left for the 5 of us. Luckily we thought ahead and brought our own towels. And the second/last time we went, there were absolutely no towels. And the only food we had in our room was some chips and a yoghurt from breakfast and our drinks, but on the second day, there were ants that came into our room that were crowding around our garbage can. And there were some other aspects of the room that I was not pleased with. The room wallpaper was either not put it properly or was starting to peel. It was very bubbled out around the corners. Tint on the windows would also be appreciated because we had the room with the window directly next to the lobby doors and forgot to close our curtain before heading out shopping, and when we came back we could see everything in our room. All our personal belongings. The shower was nice except the door didn’t close properly and there were a few spots of what looked like rush maybe on the shower shelves, and around the boarder of the doors and cracks. Maybe it just wasn’t scrubbed properly. Not sure either way, we were not pleased with it. I was however very happy with the shampoo and toiletries brand. Breakfast was okay,Could’ve been bettr
2 nachten verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
Our apologies in regards to all of these issues. We would love to have you back and show you how much we strive for excellence and to improve your next stay

8/10 – Goed

Rod

1 nacht verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 22 mrt 2024
Thank you for your feedback.

8/10 – Goed

Miguel Ruphuy

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
It was conveniently located for a stop on our road trip
1 nacht verbleven in december 2023
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
We appreciate your feedback and look forward to seeing you again here at BW

10/10 – Uitstekend

Jessica

Positief: Voorzieningen
My favourite place to stay!
1 nacht verbleven in februari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
We appreciate your feedback and cant wait to have you back here in Belleville

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really enjoyed the hot tub and the pool. The breakfast had a nice variety of food.
1 nacht verbleven in januari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
Happy to hear you enjoyed your stay and cant wait to have you return!

4/10 – Matig

Michelle

Reisde met familie
I have stayed at a lot of Best Western’s and this was my most disappointing. The bed and pillows were uncomfortable and whilst the bathroom had been fairly newly refurbished, the design of the bathtub/shower meant that the side of the tub was very high to climb over and the shower head was mounted quite low. I am 5ft 8 and found it only just high enough. A taller person would struggle to wash hair easily. Towels were small, and low in quantity. The smell of popcorn from the bar area was overpowering and overwhelmed the whole hotel. Breakfast was not well stocked and was understaffed. We were unfortunate that we had some very inconsiderate and noisy neighbours near our room who kept us awake with loud music, doors slamming and wall banging through the night. Despite repeated calls to reception at 11:30pm and 1:00am not much was done and as a result very little sleep was had. We were in town for my son’s tumbling competition and this was not the preparation we needed. Unfortunately, we won’t be staying at this hotel again.
1 nacht verbleven in januari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
We do apologize that you didnt enjoy your stay. If there is anything we can do, please reach out. We would like to have you back to show you how much we enjoy taking care of our guests

4/10 – Matig

Alberto

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The swimming pool water was very dirty. Staff seem to be disconnected or disconcerted with what’s happening around. Not very attentive nor willing to help much.
1 nacht verbleven in januari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
Our apologies in regards to your stay. We do hope you return and ensure you have a great experience with us.

10/10 – Uitstekend

Martin

1 nacht verbleven in januari 2024
Reactie van Amanda Bronzan-Operations Manager op 20 feb 2024
We appreciate your feedback and look forward to seeing you again here at The Best Western Belleville

8/10 – Goed

Mike

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you Mike for your review, we hope to see you again soon!

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jai adore
2 nachten verbleven in januari 2024
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your review, we are so pleased that you enjoyed your stay with us! We hope you will return again soon to see us again!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I checked in very late, had breakfast and left, but I appreciated the staff greeting I received when I got there, and the offer of tea or coffee. Breakfast area was very nice and the staff I met in the halls and elevator were very friendly.
1 nacht verbleven in januari 2024
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you so very much for your feedback, we are happy to hear that you enjoyed your stay with us. Thank you for the kind mentions about our staff, we are pleased that they were all friendly and helpful.

10/10 – Uitstekend

Karine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay there. The staff was the nicest. They made popcorn on friday! The breakfast is good according to my boyfriend. I only had the cereals and almond milk (thank you for including dairy free options). It was real sweet !! I recommend eating at Shoeless Joe next to the hotel, it was so good. The pool is nice and the little hot tub is even nicer. Thank you Belleville !
3 nachten verbleven in januari 2024
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your feedback about all the amenities, we are so pleased to hear you loved your stay with us , we hope to see you again soon!

10/10 – Uitstekend

Malana

1 nacht verbleven in januari 2024
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your feedback! We are happy to see you enjoyed your stay with us , we hope to see you again soon!

6/10 – Redelijk

Britton

Reisde met huisdieren, Reisde met familie
Negatief: Netheid
room was incredibly hot and dirty
1 nacht verbleven in januari 2024
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your feedback about your stay , we are sorry to hear that your didn't feel your stay was a out of 5. For future stays please advise the front desk that you are not happy with your room cleanliness, and we can ensure too fix that. As well please note at our location the heat is controlled within the room by the guest if you ever need assistance we are here to help!We hope if you are back in the area that you will choose our location again so we can provide you with the 5 out 5 stay you deserve!

8/10 – Goed

Vishal

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great jon best western team
It wss amazing experience with best western, room are clean staff is so helpful amazing hospitality well done bw team. Only reason for me not be rate overall 5, breakfast is not so good and highly recommend they should improve on this.
2 nachten verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you Vishal for your feedback, we are so pleased that you enjoyed your stay with us. We appreciate your feedback regarding breakfast, we are always open to ideas on how we can improve!

8/10 – Goed

Genevieve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your review, we appreciate you taking the time to submit feedback about your stay with us! We hope to see you back again soon!

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your review! We are pleased you enjoyed your stay ! We look forward to seeing you again soon!

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Renovated
2 nachten verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your review, we are so pleased to hear that you enjoyed your stay at out location! We hope you continue to choose Best Western, and we will see you again soon!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is probably my 15th stay at this hotel. Clean, with helpful and courteous staff—a great value.
1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you Michael, we are so pleased to see you return to our location time and time again! We look forward to seeing you again in 2024!

8/10 – Goed

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Overall a nice place to stay, bar restaurant is was above average. Front desk was good, security was great l.
1 nacht verbleven in november 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for your feedback, we are pleased to hear that you enjoyed your stay with us! We hope you will choose our location again if you come back to Belleville!

10/10 – Uitstekend

Larissa

1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you for taking the time to submit a review, we are pleased you enjoyed your stay with us! We hope you come back again in 2024!

10/10 – Uitstekend

Ying, Thornhill

1 nacht verbleven in december 2023
Reactie van Tonisha Porter -General Manager op 24 jan 2024
Thank you kindly for your review! We are so pleased you enjoyed your stay with us!We hope to see you again in 2024!

10/10 – Uitstekend

Axesh

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in november 2023
Reactie van Amanda Bronzan-Operations Manager op 30 nov 2023
Thank you for your feedback

8/10 – Goed

Gary

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The breakfast was disappointing, no waffle batter, no bacon. The fridge was noisy.
1 nacht verbleven in november 2023
Reactie van Amanda Bronzan-Operations Manager op 29 nov 2023
Our apologies in regards to being out of some supplies during your stay. I assure you this is not a regular thing. We do hope you come back to Best Western Belleville t enjoy a full top notch experience

8/10 – Goed

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Amanda Bronzan-Operations Manager op 28 nov 2023
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville

6/10 – Redelijk

Rajat

Zakenreiziger
Negatief: Personeel en service
The staff claimed that we had not paid for our reservation even though we had the Expedia booking confirmation and proof of payment. In the end it was rectified but left us questioning the integrity of the hotel.
1 nacht verbleven in november 2023
Reactie van Amanda Bronzan-Operations Manager op 24 nov 2023
Our apologies. Sometimes when booking through 3rd parties, things like this can happen. Happy to see it was fixed up and I ensure you this hotel takes deep regard for ensuring our guests have the best stays

10/10 – Uitstekend

Pat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and nicely appointed room on our early arrival. Breakfast included freshly made scrambled eggs and sausages as well as the option to make your own waffle. The regular other basic options were also available. . My daughter and grandson enjoyed the pool and the hot tub. Staff was friends and helpful. We will use this hotel again.
2 nachten verbleven in november 2023
Reactie van Amanda Bronzan-Operations Manager op 24 nov 2023
Wonderful to hear you enjoyed your stay to the fullest. Hope to see you again here soon at the Best western Belleville