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Beoordelingen van Shangri-La Bengaluru

5 out of 5
Shangri-La Bengaluru
No 56-6B Palace Road, Bengaluru, Karnataka

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 193 van 262 beoordelingen" "
Gastenscore: 8 - Goed. 43 van 262 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 262 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 262 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 262 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Druvinda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Vihung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Michael john Peter

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Mohamed

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern facility in Bangalore
7 nachten verbleven in januari 2024

4/10 – Matig

R

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Rittick, Piscataway

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is possibly the best property I lived in India so far; its amazingly excellent. I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto. Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance. I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast. In short, it was a wonderful stay & highly recommended.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Kerri-ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I
7 nachten verbleven in december 2023

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
3 nachten verbleven in december 2023

10/10 – Uitstekend

Jay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
17 nachten verbleven in november 2023

10/10 – Uitstekend

Chithra

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

6/10 – Redelijk

Chithra

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Hina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

8/10 – Goed

samdan

1 nacht verbleven in oktober 2023

8/10 – Goed

Kumari Padma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay and clean but service at breakfast could have been better.
6 nachten verbleven in september 2023

6/10 – Redelijk

Sho

1 nacht verbleven in september 2023

8/10 – Goed

MASAO

Positief: Netheid, personeel en service
3 nachten verbleven in augustus 2023
Reactie van Shangri-La Bengaluru op 20 aug 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Robert

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Anindya, North Vancouver

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel on a crowded street. Airport transfers at INR 4000 is too expensive. Food in the cafe was very good but no a-la carte option (buffet only), which is disappointing. For a small eater like me you are forced to eat either buffet at the cafe or in the specialty restaurants upstairs which I don't prefer. In-room dining menu is very limited which is surprising.
2 nachten verbleven in augustus 2023
Reactie van Shangri-La Bengaluru op 10 aug 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

4/10 – Matig

Devananda, Glendale

2 nachten verbleven in augustus 2023

4/10 – Matig

Varun

2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Anders

1 nacht verbleven in juli 2023
Reactie van Shangri-La Bengaluru op 15 jul 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Bengaluru

4/10 – Matig

Erez

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Disappointed
Disappointing. Poor value for money.
1 nacht verbleven in juli 2023
Reactie van Shangri-La Bengaluru op 8 jul 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the views from the rooftop patios.
5 nachten verbleven in juni 2023
Reactie van Shangri-La Bengaluru op 19 jun 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, efficient, good food etc.
4 nachten verbleven in juni 2023
Reactie van Shangri-La Bengaluru op 19 jun 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Maxim, Miloslavov

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frankly a world of its own especially if you have executive lounge accesss. Hotel was super clean, super maintained and staff super efficient.
4 nachten verbleven in juni 2023
Reactie van Shangri-La Bengaluru op 19 jun 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 – Goed

Kiume

2 nachten verbleven in juni 2023
Reactie van Shangri-La Bengaluru op 19 jun 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 – Goed

Reuben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Shangri-La Bengaluru op 26 mei 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 – Goed

Lynne

1 nacht verbleven in mei 2023
Reactie van Shangri-La Bengaluru op 23 mei 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Eros New Delhi

10/10 – Uitstekend

Reuben

5 nachten verbleven in mei 2023
Reactie van Shangri-La Bengaluru op 21 mei 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

2/10 – Ontzettend slecht

Namita, Des Moines

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in mei 2023
Reactie van Shangri-La Bengaluru op 5 jun 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

SILVY

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is really clean and well maintained. The staff is very friendly and helpful. All the services like pool, gym, lounge and restaurant were great too. The location is also nice and has a lot of good places in the vicinity.
5 nachten verbleven in april 2023
Reactie van Shangri-La Bengaluru op 2 mei 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 – Redelijk

Anant

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Since there can be guests who are travelling alone, even after requesting specifically for single portion food items, the service didn’t serve it. Anything which isn’t single portion in this case is difficult to consume and seems like a waste food and money. Providing fruits in room is a nice touch and appreciated.
Reactie van Shangri-La Bengaluru op 1 mei 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Must stay!
The hotel was excellent! From check in to check out. The hotel is spotless. The room was great, spacious and relaxing. The in room dining was great too. The breakfast spread was quite elaborate and had many cuisines. Definitely a must experience hotel! Even for a staycation.
1 nacht verbleven in april 2023
Reactie van Shangri-La Bengaluru op 10 apr 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Saurabh

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding 5 Star property !!
An outstanding 5 start hotel in Bengaluru city. The hotel is ultra modern and chic. Loved the spacious room, bathroom, lobby, view, pool, gym. Staff is most welcoming and attentive. Their breakfast spread is just wow !! Was here for 6 nights. Thank you team Shangrila for your superior hospitality and truly memorable experience. Will be back for sure!
Lobby during Christmas
Room
Room
View of Bengaluru palace from room
6 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 13 mrt 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 – Redelijk

DAVID A

Zakenreiziger
Negatief: Personeel en service, comfort kamer
An expensive stay with very poor service
this stay was rather bad as there service was poor at the club lounge and I had to move rooms because it was too noisy due to wedding band on 19th floor. very disappointed with this stay. I had to wait a long time to get any service at the club lounge which shows the hotel to be operating poorly and I was charged at a very high price. totally unprofessional.
1 nacht verbleven in februari 2023
Reactie van Shangri-La Bengaluru op 26 feb 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

anil, kingstown

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here two times in the past 2 years and I absolutely love this property! Friendly folks beautiful rooms and dining options. Only issue I had was the vault had a mind of its own, made 3 attempts to get it sorted with the engineers finally had to replace it but everything else trumped this issue. Beds were very comfortable and rooms were large and well laid out. Will return on my next visit later this year! Wonderful week spent!
5 nachten verbleven in januari 2023
Reactie van Shangri-La Bengaluru op 6 feb 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Branka

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hög standard utmärkt service
Återvänder alltid gärna till detta hotell. Hög standard, rent och väldigt god mat i restaurangerna. Snabb och trevlig service
1 nacht verbleven in januari 2023
Reactie van Shangri-La Bengaluru op 26 jan 2023
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Kaushik

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 28 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shangri-La, Bengaluru, India
Had absolutely nothing bad to say about my 5 days stay. Exceptional service and the most friendly and accommodating staff I have ever come across on my many travels and stays! Excellent choice to stay if in Bengaluru, India!
3 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 24 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

watanabe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 23 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 – Redelijk

Philippe

The hotel is ok. For some reason, they charge 10 to 15 times more than the street-level price (eg uber) for transportation…the hôtel is in the middle of nowhere so you need to be ready to be driven around. The food is the highlight of the place…and the only attraction of the city if you ask me.
7 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 22 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great lounge
Great stay. Extraordinary service especially the lounge staff
5 nachten verbleven in december 2022
Reactie van Shangri-La Bengaluru op 10 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Deipak

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome stay
Awesome stay as always. You can’t go wrong when staying at shangri la. Keep it up.
3 nachten verbleven in november 2022
Reactie van Shangri-La Bengaluru op 10 dec 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 – Goed

Nrusinhajeet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022
Reactie van Shangri-La Bengaluru op 30 aug 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Poornima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful place
3 nachten verbleven in augustus 2022
Reactie van Shangri-La Bengaluru op 26 aug 2022
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 – Uitstekend

Anand

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really excellent place with amazing views if Bengaluru! The staff & Service was great as well. Room was modern, amenities were really nice. Really liked it. Food was a bit expensive but everything else was wonderful!
3 nachten verbleven in augustus 2022
Reactie van Shangri-La Bengaluru op 14 aug 2022
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back. Warm Regards Shangri-La Bengaluru

10/10 – Uitstekend

Carsten Agerby

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Experience
We had an excellent stay in the Shangri-La hotel. The rooms are really high standard, the restaurants we visited were great - both food and service and we all enjoyed staying here.
4 nachten verbleven in juli 2022
Reactie van Shangri-La Bengaluru op 3 aug 2022
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back. Warm Regards Shangri-La Bengaluru

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay!
Beautifully appointed rooms with exceptional service!
3 nachten verbleven in juli 2022
Reactie van Shangri-La Bengaluru op 31 jul 2022
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back. Warm Regards Shangri-La Bengaluru

2/10 – Ontzettend slecht

Joonyoung

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property got older and has never been renovated. Foods are bad for visitors. Carpets should be replaced since they are dirty.
16 nachten verbleven in juni 2022
Reactie van Shangri-La Bengaluru op 5 jul 2022
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We have noted your concern and the same has been forwarded to the management for corrective action. We look forward to welcome you back at the hotel. Warm Regards Shangri-La Bengaluru