Kies je hotel in Jefferson County

'During a recent visit to Birmingham, a family member was hospitalized at the University of Alabama at Birmingham (UAB), and we needed accommodation for an extended stay. After checking in and explaining our situation, the staff graciously allowed us an early check-in at a very reasonable rate, which made a difficult situation much easier from the start. Over the following days, there was a great deal of uncertainty regarding when our family member would be discharged from the hospital. As a...

'The room walls could use some TLC they were dirty'

'Carpet was sticky, hair in bathtub, spilled drink in fridge, and fried chicken on the floor'

'Upon arrival at the hotel at approximately 2am the Front Desk Clerk was no where to be found. There was a sign on the desk with a number to call for assistance, we called it and it rang to the phone at the desk. After 10 mins. She came out of a hotel room directly across from the front desk very disheveled as if she were sleeping apologizing saying she was checking on her family in the room. We had 2 rooms, different room types in which she confirmed but when I arrived to my room it was not what...

'N/a'

'Cute boutique hotel close to UAB and medical center. Bed was amazing! Very cleans and quiet'

'Everything was AWESOME! Even valet'

'Very nice stay'

'I would like to start by saying that the staff is super friendly and very accommodating, however, this was one of the worst hotels I’ve ever stayed at. The key card system had been down since Sunday, so we were given one key that had to be returned upon checkout, which was fine. The hallways all rank of pet urine and Febreze, the thermostat didn’t work.. I had an error sign, and did not work right, the key card system was down, and we had to jump the fence to swim in the pool. There was no...

'We reserved this room 3 months prior on Expedia. We got there on check in day, and they handed me a hand of paper stating we did not in fact have a room, and they were sending us 25 minutes down the road. Refund has not come through, they blamed Expedia. We won’t be staying here again and we will be spreading the word.'

'We made our reservation in advance and when we arrived for check-in around 7pm we were told our reservation had been cancelled due to my card not going through. I immediately called the bank and was told there was no record of a declined transaction to Sonesta ES Homewood hotel. Imagine getting in from a long day of walking around on campus at UAB for your child’s orientation with 97 degree weather and be told you no longer have a room. The same thing happened to the couple in line in front of...

'It was great'

'There was a beeping noise outside the room the whole night. Like an empty fire alarm. Drove me crazy. Went to the front desk, but all they said was we can’t help it now. Other than that hotel is okay'