Kies je hotel in Kalamazoo County

'Parking garage'

'Breakfast was so usual'

'Upon arriving to the room we noticed that the floor at the entrance and bathroom were dirty. We called the front desk and they sent someone to mop the floor. The large sofa in the waiting area is stained.'

'Very clean, and good breakfast'

'Front desk was very friendly helpful and when a guest left their bag went out of their way to return it to her. 5 star white glove hospitality.'

'It’s been a long time since I’ve rated a stay low. I always take time to look at ratings prior to booking. Surprised this location was a 9/10. It all started at check in, the two gentlemen working the desk were a bit odd to be working a front desk. They seemed a little out of it. They couldn’t figure out which rooms others have been booked into so they were going to rooms to check if anyone was in there already. They lost our paperwork and keys multiple times at the front desk while checking...

'Great place to stay!!! Wonderful view of the lake, great hot tub. Overall great experience! Quick response from the owners with answers to my questions! '

'Out of the 6 nights I stayed, nothing was ever cleaned, bed fixed only twice, garbage emptied twice. Had to keep asking and running down to get towels.'

'Staff were professional. Great variety for breakfast.'

'The room was dirty, I looked like they do use a vacum at all. The bathroom tub was not cleaned, there was mud in the bottom. YUCK'

'Our room had no curtaim so there was a full sunlight on our faces in the morning so we couldn't sleep in. There was no mini fridge in the room. We called about the thermostat saying it's low on battery and stopped working while rhe room was freezing and the employee that answered said it's a very complicated job and he will send someone when they can. Nobody came.'