Dear Cor, Thank you for selecting Banyan Tree Bintan for your preferred holiday destination. Understand that during your stay you experienced several issue with the Spa. Your concern on our roof has been noted, and glad to inform you that we are now in progress in changing the alang-alang roof. But I am glad that overall the friendliness from our staff was received fully by you. Please do plan a return visit once to enjoy the fully Banyan Tree Bintan experience. Sincerely, Alpha Eldiansyah General Manager

Dear A, It was a pleasure to have you stay with us. Your feedbacks have been looked into very seriously; kindly rest assured that I have shared them with the heads of department for a necessary follow up. I look forward to welcoming you back to our resort in the future.

Dear Robert,Thank you for choosing Banyan Tree Bintan and for taking the time to share your appraisement and nice comments with us and other travelers.It is a great satisfaction, to know that your stay has been pleasant, our main commitment is to create memories that will last forever.We look forward to welcoming you back to Banyan Tree Bintan in the near future.Sincerely,Alpha EldiansyahArea General Manager

Dear Karen,Banyan Tree Bintan was created for being a place that stimulates the senses of our guests to find a comfortable state of peace and relaxation. We truly appreciate to achieve this goal during your stay with us.Thank you for sharing your experience with others, and We look forward to welcoming you back to Banyan Bintan soon!!Sincerely,Alpha EldiansyahArea General Manager

Dear Sui Yin,Warm greetings from Banyan Tree Bintan! Thank you for having stayed at Banyan Tree Bintan and we are glad to know that you had enjoyed the service from us. I have shared your great comments to the team and they are very excited to know this. I hope you will visit us again soon and bring more friends and family to Banyan Tree Bintan. Best regards, Alpha Eldiansyah Area General Manager

Dear King Fuel,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel..Regards,Alpha EldiansyahArea General Manager

Dear Bjoern,Allow me to warmly thank you for choosing Banyan Tree Bintan as the wonderful paradise site to enjoy your holidays.The combination of service excellence, great facilities, comfortable and spacious accommodation, and delicious culinary options as well as the spa all helped to make this trip the great success that it was.On behalf of my team, who takes our guests' satisfaction as the utmost goal, I wish all of you more wonderful travels with the hope of hosting you again soon at your Sanctuary for the Senses in Bintan, Indonesia.Cordially,Alpha EldiansyahArea General Manager

Dear Timothy,Thank you for reviewing your recent stay at Banyan Tree Bintan. We thank your compliments for all we do to create memorable experiences from the beginning to the end. On behalf of all the associates, we thank you for choosing us, and we look forward to your next visit. In the meantime, we all wish you safe travels.Warm Regards,Alpha EldiansyahArea General Manager

Dear Jaz,I am delighted to hear that we were able to exceed your expectation and make your holiday here a memorable one. The team always tries hard to not only provide perfect service but also a special experience. Thank you for posting once again.Regards,Alpha EldiansyahArea General Manager

Dear Ankit,Thank you for reviewing your recent stay at Banyan Tree Bintan. We thank your compliments for all we do to create memorable experiences from the beginning to the end. On behalf of all the associates, we thank you for choosing us, and we look forward to your next visit. In the meantime, we all wish you safe travels.Warm Regards,Alpha EldiansyahArea General Manager

Dear Shinichiro,Thank you so much for your review of our hotel. We are so glad that you are impressed with our hotel, the facilities as well as the services we provided. We hope you had a great vacation with us and see you soon on your future holiday.Best regards,Alpha EldiansyahArea General Manager

Dear Simone,Thank you so much for your review on our team. We truly appreciate that we made your stay memorable.We definitely look for your return. Until that time, we wish you all the best and have a safe flight to your home.Best regards,Alpha EldiansyahArea General Manager

Dear Alison,I am very happy to read that you had another great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication.I am hope to welcome you soon back to Bintan.Sincerely,Alpha EldiansyahArea General Manager

Dear Elizabeth,I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication.While for the Pool in the villa, I believe this is because the color of the tile. We have changed in some villa and will gradually continue to the rest of the villa. I am hope to welcome you soon back to Bintan.Sincerely,Alpha EldiansyahArea General Manager

Dear Koji,Thank you for giving us excellent rating.Please plan a return visit.Regards,Alpha EldiansyahArea General Manager

Thank you for giving us good rating

Dear Mikko,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel. I am sorry that you experienced music disturbance from our sister property. Mikko, we look forward to welcome you back soon. Regards,Alpha EldiansyahArea General Manager

Dear Stephanie,Thank you for your comment and taking the time to post. We are indeed very proud of our associates and your praise reinforces that they very professional and hospitable .I am looking forward welcoming you back soon.Sincerely yours,Alpha EldiansyahArea General Manager

Dear Amit,I am pleased to read that that we were able to create a wonderful holiday for you. Our views are indeed unparalleled from all our villas creating a unique setting in the middle of the rainforest to enjoy our relaxation jet pools. Let me thank you for your comments on the spa experience, I will pass it on to the team. We are very proud of our spa and your feedback reinforces our belief into the professionalism and skill of our associates. Again, thank you for your kind comments and look forward to welcome you back.Regards,Alpha EldiansyahArea General Manager

Dear KIM,Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel.Apology that you did not aware about hotel car charge from the ferry terminal. But we assure that we did mentioned to you earlier.Regards,Alpha EldiansyahArea General Manager

Hi Angela, Thank you for your compliments and I am delighted to read that you enjoyed your stay in our hotel. We look forward to welcome you back soon. Sincerely, Alpha Eldiansyah Area General Manager

Dear Xu, Thank you for your comments and taking the time giving us feedback. Our roof is made from the alang-alang, when rainy the alang-alang would produce the special smells. Apology if this is not going well with you. Regards, Alpha Eldiansyah Area General Manager

Dear Renato, Thank you very much for your review and for sharing your amazing experiences with us! Please come back soon, for more of our Sanctuary for the Senses in Bintan, Indonesia. Sincerely, Alpha Eldiansyah Area General Manager

Dear Robin, Thank you for giving us excellent rating. I look forward to welcome you back in the resort soon. Sincerely yours, Alpha Eldiansyah General Manager

Dear Anonymous, Thank you for providing us excellent rating. Please plan a return visit in the near future. Sincerely yours, Alpha Eldiansyah General Manager

Dear Traveler, I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication. I look forward to welcome you soon back to Bintan. Best Regards, Alpha Eldiansyah General Manager

Dear Lars, Thank you for the review and posting your experience. We look forward to welcome you back. Best Regards, Alpha Eldiansyah General Manager

Dear Traveler, Thank you for the review. Eventhough you were concerned about the hot water capacity, we are on the process of changing the hot water with more capacity. I am pleased to see that you have had a great hospitality and amazing stay and you had left us with that feeling. Thank you for your for staying with us and I look forward to welcome you back. Best Regards, Alpha Eldiansyah General Manager

Dear シンガポール, I am very happy to read that you had a great stay with us and am especially delighted with your comments of our team. We are indeed very proud of our associates and your comment reinforces our belief into their professionalism and dedication. I am hope to welcome you soon back to Bintan. Best Regards, Alpha Eldiansyah General Manager

Dear valueable guest, Thank you for rating us very good. We look forward to welcome you back soon. Regards, Alpha Eldiansyah General Manager

Dear Giovanni, Thank you for your post and comment on the friendliness of our associates. Let me also assure you that we are focusing on room maintenance and I am looking forward welcoming you back. Best Regards, Alpha Eldiansyah General Manager

Dear Value guest, I am glad to received an excellent sore from you. Please plan a return visit. Best Regards, Alpha Eldiansyah General Manager

Dear Mr. Fabian, I am delighted to learn that we were able to create a memorable experience for you. Our exotic location and white sandy beach is ideal for relaxation and to unwind and I hope that you will visit us often to do so, now that you have experienced it. Thank you for choosing to stay with us and I look forward for the opportunity to serve you again at Banyan Tree Bintan. Sincerely, Alpha Eldiansyah General Manager

Dear Traveler, Firstly allow me to thank you for sharing your experience on your recent stay with us. I am truly delighted to hear that we were able to create the true Banyan Tree experience to you and your family during your stay. I look forward to welcoming you to Banyan Tree Bintan once again for another wonderful holiday. Best Regards, Alpha Eldiansyah General Manager