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Beoordelingen van Club Quarters Hotel Faneuil Hall, Boston

4 out of 5
Club Quarters Hotel Faneuil Hall, Boston
161 Devonshire St, Boston, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1324 van 2266 beoordelingen" "
Gastenscore: 8 - Goed. 567 van 2266 beoordelingen" "
Gastenscore: 6 - Redelijk. 224 van 2266 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 2266 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 2266 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Lotte

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bij aankomst in het hotel bleek er geen warm water te zijn. Volgende ochtend nog steeds niet. Na een lange dag reizen wil je bij aankomst in het hotel lekker kunnen douchen, en dat zat er niet in. Hierover geen bericht/excuus of compensatie gehad, terwijl de kamer aardig prijzig was voor de kleine ruimte. Warm water is toch wel een van de minimale eisen in een hotel! Personeel was verder wel vriendelijk.
1 nacht verbleven in mei 2023
Reactie van Senior Guest Experience Manager op 29 mei 2023
Sorry to hear about your experience with us. During this time we had water issues. Sorry for the inconvenience of your stay.

4/10 – Matig

Femke

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geen vier sterren waard
Ik vond het oud, wiebelende lift, kamer was op zich netjes, maar ik zou het vooral functioneel noemen. Redelijk gehorig en oude matrassen
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Chandrakant

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would I like stay again if visit Boston
3 nachten verbleven in april 2024

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cute, well located, great coffee available around the clock!
4 nachten verbleven in april 2024

10/10 – Uitstekend

Sulma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent... all the staff treated us very well and gave us good references of places to visit... very friendly and helpful people, we felt very comfortable and very calm
3 nachten verbleven in april 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really great hotel.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Ted

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredible. Professional, polite, friendly and just good people. Would definitely stay again.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Marie-France

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donovan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front Desk Host, Briana, was amazing and provided top tier service!
2 nachten verbleven in april 2024

8/10 – Goed

Emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Walking distance from the Quincy Market area. We had a great stay.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right by an orange line T stop! Clean hotel, small rooms but very functional and well designed
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 28 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Anali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice and the neighborhood was quiet and walkable to everything. Great location. A lot of options near by to eat.
3 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 28 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Ramses

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Callan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location within walking distance of downtown, harbour and Boston Common. Free breakfast each morning was very good. We had the Superior room which was very spacious and clean. Front desk staff were very welcoming and would greet us each hotel. Highly recommend this hotel, which made our visit to Boston very special.
5 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 28 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

8/10 – Goed

Spencer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Senior Guest Experience Manager op 28 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Laurie, Palmer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love it there! Tristine at the front desk is amazing! We will definitely stay there again
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 28 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Leonard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very welcoming and ready to help
2 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 24 apr 2024
Thank you for choosing to stay with Club Quarters, we are happy you enjoyed your stay with us. We look forward to seeing you again.

4/10 – Matig

Jeffrey, Murrieta

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Did not care for the check-in process. Despite having a staff at the reception desk, they require check-in at a kiosk that requires several entries to be made including email address. It felt like self-checkout at CVS. And the process needed to be repeated upon check-out! No app or digital key was made available to simplify the process. The room was small, cramped, and poorly laid out. It felt like a poor renovation of an ancient space, rather than one that was laid out efficiently in the first place.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 24 apr 2024
Thank you for staying with us, your feedback is very important as we continue to keep improving with the overall guests’ experience at the hotel. If by chance you choose to stay with us again, we will be glad to help best accommodate, please let us know. We look forward to your next future visit. Thank you for choosing Club Quarters.

6/10 – Redelijk

D'Amani

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pompous check in man and terrible beds, woke up with back pains I never had before.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 24 apr 2024
Thank you for staying with us, your feedback is very important as we continue to keep improving with the overall guests’ experience at the hotel. If by chance you choose to stay with us again, we will be glad to help best accommodate, please let us know. We look forward to your next future visit. Thank you for choosing Club Quarters.

10/10 – Uitstekend

Juliette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were great! We accidentally booked the wrong date on a non refundable and they were kind enough to help us resolve this issue. The rooms were great. Very convenient location. 2 minute walk from our parking garage. Parking garage was great, only paid $18 for the day and overnight. Also, conveniently there is a restaurant/bar with great food attached to hotel.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 24 apr 2024
Thank you for choosing to stay with Club Quarters, we are happy you enjoyed your stay with us. We look forward to seeing you again.

8/10 – Goed

Bob

Positief: Netheid, personeel en service
Condition was acceptable but not outstanding. Location very close to downtown attractions. Good access to transit.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great stay. Excellent service!
4 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Rachell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Joley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are always clean and comfortable. Fresh, free cool water always available.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Moe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Nunya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, wonderful staff
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Stacey, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for excellent service especially for a very late night check-in. Richard was very helpful in getting a family member taken care of and I greatly appreciated it.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

AARON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
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6 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Gregory B

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An excellent hotel in every way. We stayed for the marathon and they did everything to make our stay 5 star. Highly recommended!
5 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

4/10 – Matig

Elizabeth

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying with us, your feedback is very important as we continue to keep improving with the overall guests’ experience at the hotel. If by chance you choose to stay with us again, we will be glad to help best accommodate, please let us know. We look forward to your next future visit. Thank you for choosing Club Quarters.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable and nicely located property.
4 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were great. Went above and beyond-great service!
2 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Gwendolyn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and very helpful during our stay.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

6/10 – Redelijk

Ania

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying with us, your feedback is very important as we continue to keep improving with the overall guests’ experience at the hotel. If by chance you choose to stay with us again, we will be glad to help best accommodate, please let us know. We look forward to your next future visit. Thank you for choosing Club Quarters.

10/10 – Uitstekend

Anni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location.
2 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Ashley

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, great location
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

8/10 – Goed

Russell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the front desk were great! Room was dark and quiet.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

10/10 – Uitstekend

Rashida, Troy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I felt so comfortable staying at this hotel. Nice and clean. Location was everything. Staff was very helpful. I would definitely stay here again
1 nacht verbleven in april 2024
Reactie van Club Quarters Boston, Front Office Team op 18 apr 2024
Greetings, Thank you for staying with us. We are delighted to know your stay was enjoyable and that our team was helpful throughout the stay. Your feedback is greatly appreciated, and we can't wait to welcome you back to Boston in the future!Warm Wishes, CQ Boston, Front Office Team

10/10 – Uitstekend

Hector

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, very clean room.
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Stylish and clean. Adjacent to the Elephant & Castle which has great food and is fun.
1 nacht verbleven in april 2024
Reactie van Club Quarters Boston, Front Office Team op 18 apr 2024
Greetings, Thank you for staying with us. We are happy to know that you enjoyed your stay and hope to see you staying with us again. Warm Regards,CQ Boston, Front Office Team

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good staff. Friendly and attentive. The Elephant & Castle restaurant has great food and is a lot of fun.
1 nacht verbleven in april 2024
Reactie van Club Quarters Boston, Front Office Team op 18 apr 2024
Greetings, Thank you for staying with us. We appreciate you taking the time to leave feedback and we greatly appreciate the mention of our staff. We hope to see you staying with us again. Warm Regards,CQ Boston, Front Office Team

10/10 – Uitstekend

Karina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 3 nights at the Club Quarters hotel and loved our stay! The staff are extremely friendly and the hotel is located in a great location, walking distance to all the main Boston attractions. Hotel room was clean and comfortable. The only disadvantage was that in the mornings there were often loud noises from outside due to street cleaning and construction nearby. Overall, I recommend this hotel!
3 nachten verbleven in april 2024
Reactie van Senior Guest Experience Manager op 21 apr 2024
Thank you for staying at Club Quarters, we value all our guests’ feedback and appreciate the great feedback. We look forward to your next stay. Thank you.

6/10 – Redelijk

Ryan Nooriyah

The beds were uncomfortable
2 nachten verbleven in maart 2024
Reactie van Senior Guest Experience Manager op 8 apr 2024
Thank you for staying with us, your feedback is very important as we continue to keep improving with the overall guests’ experience at the hotel. If by chance you choose to stay with us again, we will be glad to help best accommodate, please let us know. We look forward to your next future visit. Thank you for choosing Club Quarters.

8/10 – Goed

Ari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had fun thx
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 8 apr 2024
Thank you for choosing to stay with Club Quarters, we are happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfortable. Would stay again!
1 nacht verbleven in april 2024
Reactie van Senior Guest Experience Manager op 8 apr 2024
Thank you for choosing to stay with Club Quarters, we are happy you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Fang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, friendly staff, provide coffee and drinking water for guests
2 nachten verbleven in maart 2024
Reactie van Senior Guest Experience Manager op 8 apr 2024
Thank you for choosing to stay with Club Quarters, we are happy you enjoyed your stay with us. We look forward to seeing you again.