6/10 – Redelijk
Lawrence
Reisde met familie
25 jul 2025
Negatief: Netheid, personeel en service
Listen: We didn't get late checkout AND our bathroom wasn't very clean. You could tell they have just been cleaning it quickly for a while because there was some dirt in the corners both on the floor and on the counter. I wasn't going to say anything about it BUT when we asked for a late checkout at 1:00 because we were going to a funeral. The lady at the desk said "No, I'm sorry but we have to get in there to clean." I can live with a half-clean bathroom, but it made me mad that I couldn't get a last checkout because Hilton has to clean, when clearly it wasn't cleaned all that well for us. Let me be clear that I think this is more on the lady at the front desk than the poor folks who have to clean the rooms. She should have loosened up a bit. (We were quite lucky and found a decent bathroom by the Boston Harbor to change into our funeral clothes.)
Lawrence
2 nachten verbleven in juli 2025