Receptie

Beoordelingen van Hyatt Place Boston/Braintree

3.5 out of 5
Hyatt Place Boston/Braintree
50 Forbes Road, Braintree, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1261 van 2020 beoordelingen" "
Gastenscore: 8 - Goed. 446 van 2020 beoordelingen" "
Gastenscore: 6 - Redelijk. 157 van 2020 beoordelingen" "
Gastenscore: 4 - Matig. 72 van 2020 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 84 van 2020 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Spencer

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
How not to treat business clients
For this kind of hotel and the price, there was no internet available. For business reasons towards Europe, the only way was to get down to the Starbucks at 5AM to have access. The staff was indredible unhelpfull, though friendly, but adsolotely no urgency or interest in the matter. To spend +250$ for such disaster without any compensation is absolutely not to book a Hyatt again in the next couple of years.
1 nacht verbleven in november 2021
Reactie van General Manager op 15 nov 2021
I am truly sorry about the experience. We have enhanced our WIFI service and did not encounter any issues so far. I am sad to hear that you did not feel care from our staff as that is our number one priority. I will be addressing it with out staff and test our WIFI again. I apologies on behalf of my whole staff and look forward to host you again in future.

10/10 – Uitstekend

jeff, smyrna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay here often! Staff is always attentive and friendly. Breakfast is always excellent!
4 nachten verbleven in april 2024

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay. We will plan on staying here again.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All Staff were very helpful and Positive.
3 nachten verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Uitstekend

Tricia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get to Lifan
1 nacht verbleven in mei 2024
Reactie van Property Management op 3 mei 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

8/10 – Goed

Young Chul, FAUST

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and easy parking
2 nachten verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

6/10 – Redelijk

Sheri

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This was our least favorite hotel of the 6 we stayed in during our vacation. Here’s why: Broken refrigerator. Bathroom door stuck due to too many paint layers. Paper thin walls. Breakfast limited in choices.
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for taking the time to share your feedback. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.

10/10 – Uitstekend

Tatiana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect place
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

8/10 – Goed

Antonietta, Laval

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 – Uitstekend

Norah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All Good very convenient
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Kimberly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated how clean my room was and well stocked. The front desk staff made everything look easy and they were very helpful.
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Uitstekend

Betuel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exelent Customer service.
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

8/10 – Goed

Rosederline

2 nachten verbleven in april 2024
Reactie van Property Management op 3 mei 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always nice to stay here. Good dining and shopping options. Get us into the city quickly.
1 nacht verbleven in januari 2024
Reactie van Property Management op 3 mei 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 – Goed

Joe

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean. Convenient. Free parking. Nice staff. Good free breakfast. Free coffee and tea 24/7. Pool was big and nice BUT no heat during the time we stayed ! We picked this place because they had indoor pool. We felt cheated.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so friendly and welcoming and they were very helpful.
1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Chinyere

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the most amazing and pleasant staff!
2 nachten verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 – Uitstekend

Yvette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like there’s a mall just in front a lot of restaurants around the personal so kind too clean and safety place.
3 nachten verbleven in april 2024
Reactie van Property Management op 24 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Property Management op 24 apr 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 – Goed

Tom

Reisde met partner
Good location for us Easter weekend. Legal Seafood next door. Close to our Easter brunch location. Good price point.
1 nacht verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

8/10 – Goed

karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

8/10 – Goed

Briana

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very nice stay. Will ONLY stay here from now on when traveling to Boston, only complaint is ice machines weren’t working and in my case I had to ask multiple times for someone to tidy the room (as in they didn’t do it without me asking) but I won’t blame them for it because they did it right away when requested. Very nice stay. Beautiful area.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Uitstekend

Bibin, Philadelphia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love that they give out free water bottles with no complaints. It was a great experience and we will be back.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Janiry

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous
3 nachten verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly. Breakfast was good.
2 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

10/10 – Uitstekend

Ny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy and convenient
1 nacht verbleven in februari 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 – Goed

Suzette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotels was good and cleaning staff was excellent
5 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Uitstekend

Ryan

1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Good stay.
3 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Near a lot of shopping, restaurants and the train station.
2 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

6/10 – Redelijk

Fabiola

Reisde met partner
Nice location for property, rooms need to be upgraded (outdated) including television options. Not. able to stream apps on television. Complimentary breakfast was nice, more options would be appreciated. Overall good experience.
1 nacht verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

6/10 – Redelijk

Ilyas

1 nacht verbleven in april 2024
Reactie van Property Management op 3 mei 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Goed

Jesus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great night at the hotel
1 nacht verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 – Uitstekend

Oraz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff! Very clean and nice rooms!
3 nachten verbleven in februari 2024
Reactie van Property Management op 22 apr 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid
Good
1 nacht verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Raul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price, breakfast was delicious, convenient parking, food options within walking distance. Clean property and very friendly staff. We had a wonderful stay!
2 nachten verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Uitstekend

Vladimir

1 nacht verbleven in april 2024
Reactie van Property Management op 24 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Uitstekend

Jennie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Close to everything. Breakfast was delicious! Looking forward to staying here again!
1 nacht verbleven in april 2024
Reactie van Property Management op 22 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

John, Nantucket

Zakenreiziger
Convenient location, food options and shopping options
1 nacht verbleven in april 2024
Reactie van Property Management op 3 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location!
4 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to review our hotel. We truly appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

10/10 – Uitstekend

andree, Sainte-Anne-de-Sorel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très belle hôtel, très propre, avec personnel serviable, rapide.
3 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Goed

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved location Loved breakfast and the staff at breakfast Loved pool Comfortable bed Reception staff were very friendly and helpful
2 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

8/10 – Goed

estevao

1 nacht verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

2/10 – Ontzettend slecht

Javier

2 nachten verbleven in maart 2024
Reactie van Property Management op 22 apr 2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

4/10 – Matig

Gabriella

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The bathroom in the room was extremely small, the bathtub was clogged, we requested the hotel to fix it. The hotel promised they will move us twice, they never did it. I wouldn’t stay in this hotel again.
3 nachten verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We never like hearing that our guests won’t be back, and hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

10/10 – Uitstekend

Brian, Fort Myers

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel near Logan express Braintree. Clean comfortable
1 nacht verbleven in maart 2024
Reactie van Property Management op 3 apr 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.