We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards,

Dear Paola, Thank you for choosing Continental Forum Bucuresti for your stay.Regarding your comments about the heat, our hotel has a centralized air conditioning system that works on heating or cooling (not simultaneously) depending on the season. Thus, the room thermostats can adjust the temperature: warmer/less warm when the air conditioning works on warm air, or cooler/less cold when the air conditioning works on cold air. We are aware of this unpleasant situation and are looking for technical solutions for the existing equipment. We highly regard your recommendations and we already took steps to solve the problem, our technical department contacting the maintenance team of the air conditioning system and starting the summer mode much earlier that initial schedule. We hope to have you as our valued guest again in the future.Respecfully,

Dear guest,Were glad we were able to offer you a pleasant experience and were looking forward to having you as our guest again in the future. Kind regards,

Dear guest,Thank you for choosing Continental Forum Bucuresti for your stay. We are sorry that your stay did not meet your expectations. We hope you will give us more details about your experience so that we can analyze and improve. We always recommend guests to notify their colleagues in the reception during their stay about any inconvenience in order to solve it as soon as possible, thus having a pleasant stay.Respectfully,

It was a pleasure having you at Continental Forum Bucuresti Thank you for sharing your lovely feedback with us here! I am delighted to know that you had a wonderful stay with us and that you appreciated the staff, location and overall facilities! We will be happy to welcome you again in the near future for another stay. Kind regards, Robert Mogodan, FO Manager

Dear Guest,Thank you for choosing our hotel for your stay in Bucharest. First of all we wish your friend happy birthday!We are sorry that you did not have a pleasant stay with us and we understand that the incorrect functioning of the hair dryer and smell in your room caused you discomfort during your stay. We recommend that you report any unpleasant situations to the front desk during your stay, and colleagues will make every effort to rectify them on the spot. Our team has additionally checked the room and we have taken steps to change the hair dryer. For the cigarette smell we understand it is an unpleasant situation, which is why we have implemented an additional charge for guests who smoke in their room.Your reservation was for Deluxe Family Double room, which means 2 beds 140x200. For this type of beds the pilot is for 1 person.We understand that you were dissatisfied with our breakfast. In terms of breakfast options, we offer about 83 products daily. In order to guarantee quality and continuity, we have signed contracts at hotel chain level with suppliers who have the possibility of national coverage in Romania and with local producers. During the serving interval, the breakfast staff will supplement the dishes whenever necessary, depending on consumption. If groups of guests are arriving at the same time for breakfast, there may be short periods of time when some dishes are missing until refill. We know about the coffee machine, we have already remedied this issue together with our supplier Julius Meinl.Our aim is to provide a safe and pleasant environment for all our guests. Upon receiving your complaint, we immediately started a thorough investigation into the matter. Please be assured that we do not tolerate any form of inappropriate behavior by our employees.We recommend that you report any unpleasantness to the front desk during your stay, and our colleagues will do their best to remedy unpleasant situations on the spot as far as possible. Thank you for choosing our hotel and we look forward to the opportunity to restore your confidence in our hotel.

Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager

We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards

Dear guest,Thank you for choosing Continental Forum Bucuresti and for taking tthe time to share your feedback with us. We apologize for any incovenience you may have experienced during your stay. We always encourage guests to send us even the smallest non-conformity during their stay, in order to be able to check and fix it in a timely manner, so that the experience offered to be as pleasant as possible. Therefore, please provide us with more details regarding your complaints.We look forward to welcoming you back in our hotel, Kind regards,

Dear guest,Were glad we were able to offer you a pleasant experience and were looking forward to having you as our guest again in the future,Kind regards,

Dear Janusz,We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards

We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards

Dear Rosa Maria,Thank you for choosing our hotel for your stay in Bucharest. We are pleased to know that our services met your expectations and you had a pleasant stay.It would be our pleasure to host you again in the future.Best Regards,Alina Parapuf - Sales Assistant

Dear Mrs. Myra Maxion,Thank you for sharing your positive experience with us! We are thrilled to hear that our staff left such a great impression on you. Providing friendly and helpful service is one of our top priorities, and it is wonderful to know that our team made your visit enjoyable.We look forward to welcoming you back again soon.Best Regards,Alina Parapuf - Sales Assistant

Dear Guest,Thank you for choosing Continental Forum for your recent visit to Bucharest and for giving us feedback!We are sorry for this unpleasant situation. We have already taken measures in this regard together with the Housekeeping department. We recommend you in the future to report any inconveniences at the reception, and the colleagues will remedy the unpleasant situation on the spot.We don't know if we convinced you to come back to us in the future, but we guarantee that we took your comment into consideration.Best Regards,Alina Parapuf - Sales Assistant

Dear guest, It was a pleasure having you at Continental Forum Bucharest. Thank you for sharing your lovely feedback with us here! I am delighted to know that you had a wonderful stay with us. We will be happy to welcome you again in the near future for another stay. Kind regards,

Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan - FO Manager

Dear Guest,Thank you for your visit and for your lovely feedback!We are excited that we were able to meet your expectations.We look forward to welcoming you again in the future!Best Regards,Alina Parapuf - Sales Assistant

Dear Mr. Anders,Thank you for choosing Continental Forum for you recent visit to Bucharest!We are sorry that we did not live up to your expectations and were evaluated with such a low score. A feedback would have helped us to better understand the problems you encountered and to improve the quality of our services.Best Regards,Alina Parapuf - Sales Assistant

Dear mr Pavel,Thank you for choosing Continental Forum Bucharest for your stay. We're glad we were able to offer you a pleasant experience. We sent your comment regarding the internet quallity to our IT departament and all necessary measures will be taken.to remedy this situation.We're looking forward to having you as our guest again in the future.Best regards,

Dear guest,We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards,

We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards,

Dear Guest, Thank you for choosing Continental Forum Bucharest and for taking the time rate our services! We are sorry to know that we did not meet your expectations and you rated us with a low score. It would have been better if you had shared with us the problems you encountered during your stay, to avoid such inconveniences in the future.We hope you will give us the chance to have you as our guest again in the future and improve your experience. Best regards,Alina Parapuf - Front Office

Dear guest,Thank you for choosing Continental Forum for your visit to Bucharest and for taking the time to rate our services!We are glad to know that we met your expectations and you had a great time with us.We hope to have you as our guest again in the future!Kind regards,Alina Parapuf - Front Office

Dear Meryem, Thank you for choosing Continental Forum Bucuresti and for taking the time to share your feedback with us. We're glad were able to offer you a pleasant stay and we hope to have you as our valued guest again in the future. Respectfully, Anca Strugariu, Deputy GM

Dear guest, Thank you for choosing Continental Forum Bucuresti and for taking the time to share your feedback with us! we're glad we were able to offer you a pleasant stay and we're looking forward to welcoming you again in the future! respectfully, Anca Strugariu, Deputy GM

Dear Guest, Thank you for choosing Continental Forum Bucuresti and for taking the time to share your feedback with us. We apologize for not being able to raise to your expectations and we want to assure we are continuously working to improve the quality of our services. We hope you will give us the chance to have you as our guest again in the future and better your experience. Respectfully, Anca Strugariu, Deputy GM

Dear guest, we are very interested in receiving feedback from our guests to know what we need to improve or to motivate the teams that deserve it. However, I received two poor grades from you and we did not identify the problem at check in. A few details would have been very helpful. Thank you, Yours sincerely, Mihaela Staicu, GM

Dear Guest, Thank you for your appreciation! We are a brand new team and we are looking forward to seeing you again! Best regards, Alina Toma Front Office Manager