2 outdoor pools, pool umbrellas, sun loungers
Beschikbaarheid controleren

Beoordelingen van Hyatt Vacation Club at Sirena del Mar

4 out of 5
Hyatt Vacation Club at Sirena del Mar
Km 4.5 Corredor Turistico, Cabo Bello, Cabo San Lucas, BCS

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 656 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 200 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 1003 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jacqueline

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with amazing service. Will be going back.
6 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Ana Cecilia

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Muy mal servicio, no asearon la habitación solo una ve en toda la estancia
5 nachten verbleven in april 2024

6/10 – Redelijk

Melissa

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Outdated property with very overpriced food. Not walkable and concierge less than helpful when attempting to leave property.
3 nachten verbleven in april 2024

8/10 – Goed

Phillip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting and views
5 nachten verbleven in april 2024

10/10 – Uitstekend

Lorraine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice for a small, well located property. The pool and beach are great and the staff was outstanding. It is close to downtown. A great price performer.
2 nachten verbleven in april 2024
Reactie van Ryan op 23 apr 2024
Thank you, Lorraine, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 – Matig

Alex

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We went last year and staff was very friendly and made us feel at home. Not sure what happened one year to the next but the staff was very uptight and seemed much less happier . We also attended the fiesta and was taken advantage of by a third party vendor that charged us an additional $50 usd for a little wood carving.
3 nachten verbleven in april 2024
Reactie van Ryan op 18 apr 2024
Thank you for your review. We apologize for the negative experience you faced during your stay. We take your feedback seriously, and will work to improve in areas as needed.

10/10 – Uitstekend

latrice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, It was my birthday and they gave me the best upgrade. it’s not of all inclusive, but they have a lot of happy hour deals
3 nachten verbleven in april 2024
Reactie van Ryan op 18 apr 2024
Thank you for leaving a positive review with us. We greatly appreciate it.

6/10 – Redelijk

not

Positief: Netheid
It was not a villa, just a hotel room. Old and not luxury. 3 star hotel.
1 nacht verbleven in april 2024
Reactie van Ryan op 18 apr 2024
Thank you for leaving a review with us. We appreciate it, and thank you for giving our resort a try.

8/10 – Goed

NIPPY

Reisde met familie
Positief: Voorzieningen
The resort was fine.
3 nachten verbleven in april 2024
Reactie van Ryan op 18 apr 2024
Thank you for leaving review with us. We greatly appreciate it.

8/10 – Goed

Livia, Riverview

2 nachten verbleven in april 2024

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at the resort was lovely. Service was excellent, our view from our room was outstanding. Pools well kept and never too busy to enjoy.
7 nachten verbleven in maart 2024
Reactie van Ryan op 8 apr 2024
Thank you, Erin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Gabriela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Service. The food is delicious. Perfect ocean view. You feel safe.
3 nachten verbleven in maart 2024
Reactie van Ryan op 8 apr 2024
Thank you, Gabriela, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable, and spacious rooms. Beautiful beach access with an infinity pool. Close enough to Medano Beach, but far enough away for quiet relaxation when you want it.
4 nachten verbleven in maart 2024
Reactie van Ryan op 8 apr 2024
Thank you, Joseph, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Dr. Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the Staff was courteous and efficient. The grounds were immaculate. Rooms very nice and large. Overall an excellent stay. I recommend
5 nachten verbleven in maart 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Steven, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Endroit paisible avec piscines et spa le tout sur un magnifique vue sur la mer et les montagnes.
1 nacht verbleven in maart 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Roger G

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Good: This resort is small in size and well maintained. Compared to other I have been to in the area, it is quite peaceful and relaxing. There’s a small beach nearby that is easily accessed from the resort via a walkway and spiral staircase. If it’s a reasonably calm day, you cam snorkel in the water there and see a good variety of fish. During our visit in late February / early March we could see whales right from our room balcony. Bring binoculars. The staff are generally friendly and very accommodating here. There were a few solicitations for time share presentations, but not overly pushy. The room itself was very nice. We had an ocean view suite which came with a serviceable kitchen, fridge with ice maker and a small washer/dryer. The bed was comfortable and the A/C worked very well. The Not so Good: The one restaurant on the resort is expensive. I don’t feel the quality of the food in line with the high cost. We were admonished for bringing water in an insulated bottle to drink by the pool, being told that “the bar sells water”. This policy seems, well, blatantly greedy. For example, a “two for one drink special “ was over $300 pesos. No so special. The Bottom Line: I like this resort for its smaller size and its very nice pools and small accessible beach. If you are looking for a quieter place with beautiful views and well appointed rooms, you will like it here. The main drawback for us was the cost of food and drink.
10 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Roger, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing and pretty.
4 nachten verbleven in januari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Daniel, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Alena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is great. We enjoyed the resorts weekday activities! The pool tables are a fun touch. We used the snorkel gear, my husband loved it. The views are amazing, the food and the drinks were delicious. The hotel food prices are US pricing. The room was huge! The only downside was asking the concierge for room service (cleaning). We were told at check in it's supposed to happen every other day. Our room was cleaned twice in the 8 days we stayed there and we had to request it to be cleaned the 7th day. The room phones also took forever to reach hotel employee's, not sure if they don't work or the staff is super busy. Otherwise everything was good. Would come back to this resort.
8 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Alena, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and the food really make this place special. Such a welcoming attitude and just a super clean and beautiful small resort. Great views too.
6 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Brian, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Janelle

3 nachten verbleven in maart 2024
Reactie van Ryan op 25 mrt 2024
Thank you, Janelle, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 – Ontzettend slecht

Sheung Mei

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very dirty
Reactie van Ryan op 15 mrt 2024
So sorry to hear it wasn't clean, Sheug Mei! We take cleanliness seriously and will investigate it immediately. I hope you give us another chance for a sparkling stay!

10/10 – Uitstekend

Joanne

Positief: Netheid, staat van de accommodatie en faciliteiten
required alot of maintenance in room
4 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Joanne, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Stef

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location and property are beautiful. The rooms were great. The only complaint is that there is only one restaurant, and the food and drinks are too expensive.
7 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Stef, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 – Uitstekend

Colleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So clean , not crowded, friendly staff.
5 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Colleen, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Rosalie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The location is magnificent! Our balcony overlooked the Pacific Ocean with a perfectly hung hammock! All the staff we met including restaurant and pool staff were wonderful!! Friendly warm and efficient. They made our stay a joy! Restaurant was good -especially breakfast buffet. Pool was lovely and clean Our unit however was very dated and could use a good scrubbing. I could not use ceiling fan because it was caked with dust! 😔
4 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Rosalie, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Herbert

1 nacht verbleven in februari 2024
Reactie van Ryan op 22 mrt 2024
Thank you, Herbert, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location but beyond walking distance from downtown. Initial map on Expedia showed this property right on main beach in Cabo. Also did not receive vip benefits.
5 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Brian, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Victoria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time here! We met so many timeshare travelers and owners that made this trip memorable. Would come back and recommend!
6 nachten verbleven in februari 2024
Reactie van Ryan op 15 mrt 2024
Thank you, Victoria, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Donte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOVELY
Reactie van Ryan op 15 mrt 2024
Thank you, Donte, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

seif

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Yes
5 nachten verbleven in februari 2024
Reactie van Ryan op 12 feb 2024
Thank you, Seif, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 – Redelijk

James, San Mateo

Reisde met familie
Positief: Netheid, personeel en service
Hotel bathroom is old. Need to renovation
5 nachten verbleven in februari 2024
Reactie van Ryan op 7 feb 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 – Uitstekend

Nora Mandujano

5 nachten verbleven in januari 2024
Reactie van Ryan op 22 mrt 2024
Thank you, Nora, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Devere

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice beach
5 nachten verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you, Devere, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Linda Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Third time visiting this property, love it. A few items not up to expectations were the barbeque didn't work and the snorkel and fin equipment not always available and the beach chairs for the beach could use a refresh. Otherwise we totally enjoyed the property and its amenities and will return
8 nachten verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you, Linda, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Kim

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The most amazing view! We saw whales every day. The view from Sirena Del Mar is absolutely stunning. The entire place is immaculate. Great place if you're not into a crowded party scene. Easy to find chairs at the pools, swim up bar in big pool. Great customer service from the staff. In particular Jorge, Antonio, Angel, and Miguel were amazing. They know how to make sure you have a great time
4 nachten verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you, Kim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Tempe Elizabeth, Colorado Springs

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this resort. It is small and quiet— not for the party folks. Every day we saw whales and beautiful sunrises & sunsets. Great fitness center, no time share pressure—what’s not to like?
5 nachten verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you, Tempe Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 – Matig

Stephane

1 nacht verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You'll Love it!!
My husband and I spent 5 wonderful nights at Sirena del Mar. There is nothing not to love about it! The workout area is the best I've ever seen at a resort. I appreciated and enjoyed all of the activities they have to offer daily including yoga, pool aerobics, and even took a cooking class from the chef at the resort. Also, unlike most swimming pools in Mexico, both of them were heated!! Lastly, we appreciated having the kitchen. It was well equipped. Views spectacular, can see the Arches in the distance.
5 nachten verbleven in januari 2024
Reactie van Ryan op 2 feb 2024
Thank you for your amazing 10/10 review! We greatly appreciate your positive feedback, and we're here to ensure every stay with us is top-notch. If you ever have any specific comments or suggestions to share, please feel free to do so. Your satisfaction is our priority, and we look forward to serving you again soon!

2/10 – Ontzettend slecht

Valeria

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Ryan op 22 mrt 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

4/10 – Matig

Wayne

Negatief: Netheid, personeel en service
Poor Choice
Prices have definately gone up and unfortunately the service has gone down. Over $80 US for 2 bowls of chicken soup (Poor quality) and a couple of coke’s House keeping only once a week I want to feel special when I travel, this property did not achieve that
7 nachten verbleven in januari 2024
Reactie van Ryan op 23 jan 2024
Hey Wayne, thanks for the feedback! We're truly sorry prices rose without service matching. We'll be reviewing menus & costs for better value. Housekeeping frequency & overall service will be getting a major boost! We want you to feel special too, Wayne. Hope you give us another chance to earn that 10!

8/10 – Goed

Rolando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Ryan op 23 jan 2024
Thank you, Rolando, for taking the time to leave a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 – Goed

Ana Margarita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Ryan op 23 jan 2024
Thank you, Ana, for taking the time to leave a leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Alejandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Ryan op 23 jan 2024
Thank you, Alejandra, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

JAMES

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ryan op 23 jan 2024
Thank you, James, for taking the time to leave a 10-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 – Redelijk

Ligia

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Not the same anymore
Third time at the same hotel. Service declined substantially, except for valet, especially Edgar (valet), cleaning is not the same, wi fi did not work at all. Frustrating!
2 nachten verbleven in december 2023
Reactie van Ryan op 23 jan 2024
Disappointed your 3rd stay fell short! We're taking your feedback seriously, especially regarding service & WiFi. Shoutout to Edgar for shining! We're addressing cleaning & IT issues to restore your trust. Hope you give us another chance to wow you!

6/10 – Redelijk

Jessica

3 nachten verbleven in december 2023
Reactie van Ryan op 29 dec 2023
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

8/10 – Goed

Michael, Merida

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was comfortable and pleasant, but some of the details could improve further. We were not familiar with the hotel concept. It seems to be a mix of full-service hotel and short-term apartment rental, which had its pros & cons. On the plus side, the overall areas and our room were clean and comfortable. Our room had a kitchen area that was fully equipped and the small living/dining area was spacious enough for us to comfortably use. The room was directly over the ocean-facing cliff, which we enjoyed from our balcony. A couple of details could improve: - Overall, it seemed to be understaffed, which lead to some delays (i.e. the doorman having to come and deliver our car because the valet team was carrying luggage to the rooms). - Special requests made for in-room dining were missed. - The "concierge" messaged me daily, but never replied to my messages and requests. - There is no room cleaning, which was one of the reasons for choosing a "hotel" over a short-term rental. - Internet in the room would often cut off.
5 nachten verbleven in december 2023
Reactie van Ryan op 26 dec 2023
Thank you, Michael, for taking the time to leaving a review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 – Uitstekend

Edwin Josué

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Buen lugar, muy privado.
Reactie van Ryan op 7 feb 2024
Thank you, Edwin Josue, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 – Redelijk

Jason

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ryan op 14 dec 2023
Thank you for taking the time to share your feedback. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. If you could provide more details about your experience or any specific concerns you had, we would greatly appreciate the opportunity to address them and ensure a better experience for future visits. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 – Uitstekend

Jaswinder Sonia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not many on site dining options and overpriced food is not the best quality and tast. you will need an uber to go to best local resstaurants. property itself sits on a cliff and views are amazing, Hayat recently tookover and in restoration process.
Reactie van Ryan op 7 feb 2024
Thank you, Jaswinder, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!