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Beoordelingen van Sandman Signature Calgary Downtown Hotel

4 out of 5
Sandman Signature Calgary Downtown Hotel
888 7th Ave SW, Calgary, AB

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 915 van 1882 beoordelingen" "
Gastenscore: 8 - Goed. 519 van 1882 beoordelingen" "
Gastenscore: 6 - Redelijk. 215 van 1882 beoordelingen" "
Gastenscore: 4 - Matig. 124 van 1882 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 109 van 1882 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jennie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 8 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Alessandra

Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern hotel met vriendelijke staff. Alles is op wandelafstand gelegen (meestal rond de 20 min). Zwembad met jacuzi aanwezig, maar de randen van het zwembad was wel niet zo proper.
5 nachten verbleven in september 2023
Reactie van Aman Y. - Guest Service Manager op 14 sep 2023
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

10/10 – Uitstekend

Damien

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6$ for parking in the garage. Good deal.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 23 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Kevin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
God stay
1 nacht verbleven in april 2024
Reactie van Charlotte W. - General Manager op 23 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Natasha

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 23 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a stay. Everything was good for us. The staff and the employees were really accommodating. It was a good sleep.
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 – Goed

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlotte W - General Manager op 22 mei 2024
Hello Christian, Thank you for the positive feedback. We hope to welcome you again.

8/10 – Goed

Jamie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Try to replace creamers in room on a regular basis for coffee as they were expired.
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 23 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for letting us know about the inconvenience you had during your stay, we are really sorry about it and will make a note for ourselves to further elevate guest's experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay overall!

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and everything was great. Neat and clean.
5 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 – Uitstekend

Claudia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay but outside of the hotel is a bit sketchy
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Amanda, Swift Current

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gentleman at front desk was gem and should be given a raise immediately
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Paulo Xavier da

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction work around the property made access by car extremely difficult. Check in was busy and took quite a while.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay overall! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

10/10 – Uitstekend

Ramneet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 – Goed

Bonaventure

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean and up to date, everything appears up to date
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Jeremy

👍
1 nacht verbleven in maart 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Jasmine

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was amazing- sleek, modern style carefully appointed. The staff is both friendly and considerate. The one thing I wasn’t happy with was the loud combination of musics playing in the lobby and restaurant, which compete with each other and make it unpleasant.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

8/10 – Goed

jacqueline

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice hotel experience. We were on 12th floor which was very quiet, even with the c-train right outside. It’s located in very convenient place because of the c-train proximity (in the free fare zone) but it’s also one of Calgary’s worst areas for street drug use so safety might be a concern if you’re a solo traveller.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We are sorry you had some inconveniences with the area. We hope to welcome you back soon with much better experience and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderfully surprised!
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 20 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel, area OK, easy access for downtown
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 18 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 – Redelijk

Gregory

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would say this is an average mid level hotel. We were mostly happy with our stay, the location is good for walking downtown, but it is right beside the train so it was very loud. There was construction right infront of the parking entrance that you could only access from the south which is not the hotels fault, but a warning would have been nice as it was our first time driving downtown and it was stressful. As for the hotel itself, staff were very friendly and polite, we didn’t realize it was paid parking and so they ungraded us to a king suite to be courteous. The hotel room was average, some garbage left behind, but pretty clean other wise. Hot water took about 5 minutes before it was even warm, it got hot eventually. The bed was pretty stiff but not too bad. Very much an average experience for us for the price. Would we stay here again? Possibly, but we’ve decided staying downtown is not for us due to the busyness.
4 nachten verbleven in mei 2024
Reactie van Charlotte W - General Manager op 22 mei 2024
Hello Gregory, Thank you for sharing your experience with us. We sincerely apologize for all the issues during your stay including construction. We appreciate your feedback and will address your concerns to improve our services moving forward.

10/10 – Uitstekend

Jamila

Positief: Netheid, staat van de accommodatie en faciliteiten
Good service, friendly people .
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 18 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Good location close to shopping, dining and the river. Great quiet rooms. Good amenities like a microwave, coffee maker, kettle.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 18 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 18 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Wervin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay with my wife. Friendly and helpful staff. Clean rooms.
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 16 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Paul

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
…
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 16 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

4/10 – Matig

Shaina

2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 22 mei 2024
Hello Shaina, We apologize for any inconvenience during your stay. Please let us know your concerns and we will improve it moving forward.

10/10 – Uitstekend

Wadiha

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Ver friendly staff
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 16 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Adam

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The area is somewhat sketchy and did not feel safe past it's locked hours. The showering ammendities we're passable however were somewhat limited. Room cleaning didn't touch any used provided glasses, so they added up over a few days. The bed cleanup was supberb and the staff were kind, however there was some miscommunication on the system of parking payment that caused me to spend unnecessarily for the first 2 nights.
4 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 16 mei 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate that you mentioned some things that were not convenient during your stay and we sincerely apologize for it, We will have a look on our procedures to further elevate guest's experience. We hope to welcome you back soon with much greater experience.

10/10 – Uitstekend

Geom Frecel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ambiance was nice. Its perfect.
4 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 14 mei 2024
Hello Geom, Thank you very much for sharing your positive experience with us. We hope to welcome you again.

8/10 – Goed

Effie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 13 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Adelina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Location and Staff
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 13 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 – Redelijk

Marlo

2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 13 mei 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. If you do have a minute to speak with us over the phone for us to make some notes about things we need to have a look at to further elevate guest's experience, we will really appreciate it. We hope to welcome you back with much better experience.

10/10 – Uitstekend

Megahan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No issues. Clean.
2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 13 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Helina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the area it’s convenient place and the hotel is quiet and give a good service!
3 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 9 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Mikaela

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 9 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

adam

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room. easy check in. Good location.
2 nachten verbleven in april 2024
Reactie van Charlotte W. - General Manager op 8 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Marissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love staying here when I Come to Calgary, such a prime spot downtown
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 8 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 – Redelijk

Julie

Reisde met partner
Positief: Netheid, personeel en service
The hotel was wonderful and the front desk staff very helpful. Paper cups gave the quality a little cheap feel but that was it Sadly the service at the attached restaurant Moxies was a huge letdown but nothing to do with the hotel at all.
4 nachten verbleven in mei 2024
Reactie van Charlotte W - General Manager op 6 mei 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to have a look at to further elevate our guest’s experience. We hope to welcome you back soon!

10/10 – Uitstekend

TOMASZ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful view
1 nacht verbleven in april 2024
Reactie van Charlotte W - General Manager op 6 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Ross

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good experience so far.
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 8 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Amanda

The hotel was good for the price. Loud streets - bring earplugs
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 5 mei 2024
Hello Amanda, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Mae-Lynn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleaset stay
3 nachten verbleven in april 2024
Reactie van Charlotte W. - General Manager op 5 mei 2024
Hello Mae-Lynn, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Heather

Zakenreiziger
Positief: Netheid, personeel en service
The rooms were very nice. The downtown location and parking were convenient for the meetings we needed to attend. The price point was far better than other downtown hotels. The hotel pool was not in operation when we stayed. We had two rooms and the TV did not work in one (called the front desk but they were unable to fix the problem). It took a long, long, long time for the water in the shower to get warm…just had to be very patient. The fire alarm went off at midnight and the entire hotel had to be evacuated, not all that fun when you’re staying on the 22nd floor. We weren’t outside too long before the fire department cleared us to return inside. There was no fire. I would stay again!
1 nacht verbleven in april 2024
Reactie van Charlotte W. - General Manager op 5 mei 2024
Hello Heather, Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to take a look at to further elevate our guest’s experience. We hope to welcome you back soon!

4/10 – Matig

Colin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The HVAC unit was very loud
2 nachten verbleven in mei 2024
Reactie van Mayank Bhargava - General Manager op 5 mei 2024
Hello Colin, we sincerely apologize for the inconvenience due to HVAC in your room. We will address your concern to ensure a better guest experience in future.

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 5 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 – Goed

Bobbi-lee

2 nachten verbleven in mei 2024
Reactie van Charlotte W. - General Manager op 23 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wasn’t here long but it was much nicer than I would have expected.
Reactie van Mayank Bhargava - General Manager op 4 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 – Uitstekend

Francis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top tier hotel for a good fee
1 nacht verbleven in april 2024
Reactie van Mayank Bhargava - General Manager op 4 mei 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 – Goed

Shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Mayank Bhargava - General Manager op 4 mei 2024
Hello Shane, Thank you for the positive feedback. We hope to welcome you again.

10/10 – Uitstekend

Nicole

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay.
2 nachten verbleven in april 2024
Reactie van Mayank B. - General Manager op 1 mei 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!